Angry outbursts, long queues, and desperate appeals filled airports across India today as IndiGo grappled with a severe operational breakdown. Hundreds of flights have been cancelled or delayed, leaving thousands of passengers stranded through the night and forcing many to spend long hours at helpdesks.
Social media was flooded with videos of fliers pleading for assistance, accusing the airline of misleading updates, and demanding accommodation after being stuck for 10 to 12 hours at airports such as Hyderabad and Bengaluru.
What Triggered the Meltdown?
IndiGo has attributed the widespread disruption to “a multitude of unforeseen operational challenges.” These include:
• Minor technology glitches
• Winter-season schedule adjustments
• Bad weather
• Congestion in the aviation network
• New crew rostering rules (Flight Duty Time Limitations or FDTL)
Among these, the most disruptive has been the implementation of the updated FDTL norms introduced by the Directorate General of Civil Aviation (DGCA) in January 2024.
These rules were designed to reduce pilot fatigue and improve passenger safety. Key changes include:
• Longer weekly rest periods for flight crew
• A revised definition of “night,” extending it by an extra hour
• Tighter caps on flight duty timing and night landings
• Cutting night shifts for pilots and crew from six per roster cycle to just two
Once these norms became fully enforceable, airlines were required to overhaul rosters well in advance. For IndiGo, this triggered a sudden shortage of crew available for duty, leading to cascading delays and cancellations.
Why IndiGo Was Hit the Hardest
IndiGo is India’s largest airline by a wide margin, operating over 2,200 flights daily. That’s roughly double the number operated by Air India.
When an airline of this size experiences even a 10–20% disruption, it translates to 200–400 flights being delayed or grounded — producing massive spillover effects across the country.
IndiGo also relies heavily on high-frequency overnight operations, a model typical of low-cost carriers that aim to maximise aircraft utilisation and reduce downtime. The stricter FDTL norms clash with these overnight-heavy schedules, forcing the airline to pull back services.
Aviation bodies have also criticised IndiGo’s preparedness. The Airline Pilots' Association of India (ALPA) said airlines were given a two-year window to plan for the new rules but “started preparing rather late.” IndiGo, it said, failed to rebuild crew rosters 15 days in advance as required.
The Federation of Indian Pilots (FIP) went further, calling the crisis the result of IndiGo’s “prolonged and unorthodox lean manpower strategy,” and alleging that the airline adopted a hiring freeze even as it knew the new rules would require more careful staffing.
How Many Flights Are Affected?
In the past 48 hours, over 300 flights have been cancelled. At least 100 more are expected to be cancelled today.
City-wise impact:
• Hyderabad: 33 expected cancellations; several fliers stranded overnight
• Bengaluru: over 70 expected cancellations
• Delhi, Mumbai, Chennai, Kolkata: widespread delays and missed connections
Passengers shared distressing accounts online.
One customer at Hyderabad airport said they waited from 6 PM to 9 AM with “no action taken” regarding their delayed Pune flight. Another said IndiGo repeatedly told them the crew was “arriving soon,” only for the delay to stretch over 12 hours.
IndiGo has apologised for the disruption and promised that operations will stabilise within 48 hours, adding that “calibrated adjustments” are being made to contain the chaos.
What Should Passengers Do Now?
For those flying in the next few days, especially with IndiGo, here are key precautions:
1. Keep Checking Flight Status
Monitor your flight closely before leaving for the airport, as delays may be announced last-minute.
2. Arrive Early
Expect long queues at counters and security due to crowding and rescheduling.
3. Carry Essentials
Pack snacks, water, basic medicines, chargers, and items for children or senior citizens. Extended waiting times should be anticipated.
4. Use Flexible Booking Options
If you booked tickets with a free-date-change or cancellation option, consider using them.
If you haven’t booked yet, prefer refundable or flexible fares, or even consider alternate airlines.
5. Follow IndiGo’s Updates
Keep an eye on IndiGo’s official social media channels and contact customer support for rebooking and refund queries.
What Needs to Change?
Pilot groups have raised concerns not just about staffing but also the planning practices behind it.
The Federation of Indian Pilots accused IndiGo of:
• Imposing an unexplained hiring freeze despite knowing the FDTL changes were coming
• Entering non-poaching agreements that limited talent movement
• Keeping pilot pay frozen
• Underestimating the need to restructure operations in advance
They have urged DGCA to approve seasonal schedules only after airlines prove they have adequate pilot strength under the new norms.
ALPA also warned that some airlines might be using the delays as an “immature pressure tactic” to push DGCA for relaxations in the new rules — which, if granted, could compromise the very safety standards the norms were meant to protect.
Both pilot bodies stressed that no exemption should dilute safety, and any deviations should be based solely on scientific risk assessment.
Is a Solution in Sight?
While IndiGo says normalcy will return within two days, aviation experts believe that fully stabilising operations could take longer, depending on how quickly the airline can:
• Re-align rosters
• Mobilise rested crew
• Boost staffing
• Adjust its winter schedule to match regulatory requirements
Passengers are advised to remain prepared for continued delays over the next few days as the airline works through its backlog.
Comments
Ella sahodarammarkk oru advise, nanga nanga penagitt nangalo onnamatho dushman BJP gellum pole aakiranda, please please ninga ellarum onnaitt genduro chance ullo nangalo oru candidate barumpole aakonu, nangalo raya innoru UP do pole aakiranda
Brother,
Being in respectable position as a minister, he should have thought twice before making a statement. If somebody scribbles against him or speaks against him in social media like Fb and whatsapp let him file a case against them. Or let him condemn them. ಇವರನ್ನು ಟೀಕಿಸಿದವರೆಲ್ಲ ಢೋಂಗಿ ಮಾಡಿ ಗಲ್ಫ್ ಗೆ ಹೋದವರಾ? . ಧಾರ್ಮಿಕ ಕಾರ್ಯಕ್ರಮದಲ್ಲಿ ಮಾತನಾಡುವಾಗ ಸ್ವಲ್ಪ ಚಿಂತಿಸಿ ಮಾತನಾಡಿದರೆ ಅವರ ಘನತೆಗೆ ಒಳ್ಳೆಯದು.
In next election, people will decide who is the best loafer and teach him a good lesson. #Ashrafbhai Nxt Mla #UTK Koragajjana gudige
UT Khader Saab. Most of the NRIs from your region know very well that some of your opponents are not just loafers but are ugliest creatures and communal goons. But you don’t lose cool and respond to them in public. Let them go to hell. We are with you. You are a role model for many. So kindly don’t react to the loafers in their own language.
My humble request to UTK is to ignore the cheap level criticism by communal goons. Be it Bajrangis or SDPI. They really don’t deserve the attention of a great social worker and politician like UTK.
UT Khader has not twisted his statement. He never said that all NRIs are Dongi Maadi Gulf ge hodavaru. He said that Dongi Maddi gulf ge hodavaru trying to teach him how to live. And he doesn’t care them. That’s true. Nirva Modi and Vijay Malya also included in dongi parties.
ಯು. ಟಿ ಖಾದರ್ ಓರ್ವ ಶಾಸಕ ಹಾಗೂ ಸಚಿವ ಎಂಬ ಕಾರಣಕ್ಕಾಗಿ ಅವರನ್ನು ಎಲ್ಲಾ ಜಾತಿ, ಮತ, ಧರ್ಮ ಪಂಗಡದವರು ಅವರವರ ಧಾರ್ಮಿಕ ಕಾರ್ಯಕ್ರಮಗಳಿಗೆ ಆಹ್ವಾನಿಸುತ್ತಾರೆ. ಜನ ಪ್ರತಿನಿಧಿ ಎಂಬ ನೆಲೆಯಲ್ಲಿ ಖಾದರ್ರವರು ದೇವಸ್ಥಾನ, ದೈವಸ್ಥಾನ, ಚರ್ಚು, ಮಸೀದಿ, ಉರೂಸ್, ಸುನ್ನಿ, ಎಪಿ, ಈಕೆ, ಸಲಫಿ, ಜಮಾತೆ ಇಸ್ಲಾಂ ಎಂಬ ಬೇಧ ಬಾವ ಇಲ್ಲದೆ ಭಾಗವಹಿಸುತ್ತಾರೆ. ಅವರವರ ನಂಬಿಕೆಗಳನ್ನು ಗೌರವಿಸುತ್ತಾರೆ. ಅಂತೆಯೇ ಕೆಲ ದಿನಗಳ ಹಿಂದೆ ತಮ್ಮ ಕ್ಷೇತ್ರದ ಕೊರಗಜ್ಜ ಕಾರ್ಯಕ್ರಮದಲ್ಲೂ ಭಾಗವಹಿಸಿದ್ದರು. ಪ್ರತೀ ವರ್ಷವೂ ಅವರು ಆಹ್ವಾನಿಸುತ್ತಾರೆ ಮತ್ತು ಖಾದರ್ ಭಾಗವಹಿಸಿತ್ತಾರೆ ಇದನ್ನೇ ನೆಪವಾಗಿಸಿಕೊಂಡು ಕೆಲವರು ವಿದೇಶದಿಂದ ಸಾಮಾಜಿಕ ಜಾಲತಾಣದ ಮೂಲಕ ನಿರಂತರ ಖಾದರ್ರವರನ್ನು ಅತ್ಯಂತ ಹೀನಾಯವಾಗಿ ಹಿಯ್ಯಾಳಿಸಲು ತೊಡಗುತ್ತಾರೆ. ಸಾಮಾಜಿಕ ಜಾಲತಾಣದಲ್ಲಿ ಸಕ್ರಿಯರಾಗಿರುವವರು ಅದನ್ನು ಗಮನಿಸಿರಬಹುದು. ಖಾದರ್ರವರನ್ನು ಹಿಯ್ಯಾಳಿಸಲು ಅವರು ಬಳಸುತ್ತಿದ್ದ ಶಬ್ದ ಮತ್ತು ಭಾಷೆ ಯಾರನ್ನೂ ಒಮ್ಮೆ ರೊಚ್ಚಿಗೆಬ್ಬಿಸುವಷ್ಟು ಕೆಟ್ಟದ್ದಾಗಿರುತಿತ್ತು. ಅದಕ್ಕೆ ಪ್ರತಿಕ್ರಿಯೆಯಾಗಿ ಬರುತ್ತಿದ್ದ ಬರಹಗಳೂ ಅಷ್ಟೇ ಪ್ರಚೋದನಾತ್ಮಕ ವಾಗಿರಿತ್ತಿತ್ತು.
ಈ ಎಲ್ಲಾ ವಿಚಾರವನ್ನು ಉಲ್ಲೇಖಿಸುತ್ತಾ, ಅವರಿಗೇ ಸಂಬಂಧಿಸಿ ಉರೂಸ್ ಸಮಾರಂಭದ ವೇದಿಕೆಯಲ್ಲಿ ಖಾದರ್ರವರು... "ಊರಲ್ಲಿ ಮೋಸಮಾಡಿ ವಿದೇಶಕ್ಕೆ ಹೋಗಿ ಕುಳಿತು ನನಗೆ ಬುದ್ದಿ ಹೇಳುತ್ತಿದ್ದಾರೆ. ನಾನು ಎಲ್ಲಾ ಕಡೆ ಹೋಗಿದ್ದೇನೆ, ಹೋಗುತ್ತೇನೆ .. ನಾನು ತಪ್ಪಿದರೆ ನನ್ನನ್ನು ತಿದ್ದಲು ಉಲೆಮಾಗಳಿದ್ದಾರೆ. ಈ ಲೋಫರ್ ಗಳಿಂದ ನಾನು ಪಾಠ ಕಲಿಯುವ ಅಗತ್ಯವಿಲ್ಲ...." ಎಂದು
ಹೇಳಿದ್ದಾರೆ.
ಈ ವಿಡಿಯೋದ ತುಣುಕನ್ನು ವೈರಲ್ ಮಾಡಿ ವಿದೇಶದಲ್ಲಿರುವ ಎಲ್ಲಾ ಪ್ರವಾಸಿಗಳನ್ನು ಖಾದರ್ ಅವಮಾನ ಮಾಡಿದ್ದಾರೆ ಎಂದು ಬಿಂಬಿಸಲು ಪ್ರಯತ್ನಿಸುತ್ತಿರುವುದನ್ನು ನಾವು ಕಾಣುತ್ತಿದ್ದೇವೆ. ಈಗಲು ಕೆಲವರು ಖಾದರ್ ವಿರುಧ್ಧದ ತಮ್ಮ ಬರಹ ಹಾಗೂ ವಾಯ್ಸ್ ಮೆಸ್ಸೇಜುಗಳಲ್ಲಿ ತೀರಾ ಕೆಟ್ಟ ಶಬ್ಧ ಭಾಷೆ ಬಳಸುತ್ತಿದ್ದಾರೆ. ಸಾಮಾಜಿಕ ಜಾಲತಾಣಗಳಲ್ಲಿ ಸಾರ್ವಜನಿಕ ಮರ್ಯಾದೆಯನ್ನು ಮೀರಿ ನಡೆಯುತ್ತಿರು ಖಾದರ್ ಪರ ವಿರೋಧ ಚರ್ಚೆಗಳು ಸಮುದಾಯದ ಮಾನ ಹರಾಜು ಹಾಕುತ್ತಿದೆ ಇದು ಇಲ್ಲಿಗೇ ನಿಲ್ಲಲಿ ಎಂಬುದು ಎಲ್ಲಾ ಪ್ರಜ್ಞಾವಂತ ಮುಸ್ಲಿಮರ ಅಪೇಕ್ಷೆ.
UTK has insulted innocent loafers by calling communal goons as loafers
Mr. U T Khader,
Please do not twist your statement. You clearly made a statement " Dongi maadi gulfge hodavaru". Even i was a huge admirer of you till date for your simple nature and work which you have done during your tenure as a minister and MLA. But that one statement has made a big difference. I watched the video 2 to 3 times to check about the background. You were referring to a group which conducts meeting in hills(gudde) under torch light. But hope you remember that same group was in your favor when you first contested for bye-election after your father's demise. My request is not to have over confidence, which may result in ego and ultimately result in losing. So many egoistic emperors in the world have lost their empire and power. Therefore, you are not a match at all. If you want to condemn a particular group or party, name it and condemn it in specific & do not make generalized statement. Your statement of "DONGI MAADI GULFGE HOGIDDU" has hurt the sentiments of NRI community who have come here away from their families to earn a livelihood.
Kindly take your time to tender an apology for your words. May Almighty Allah bless you with good health and strength to serve the society and community in a better way.
I think in this state election only one thing will happen for sure "Ibbara Jagala Muraneyavanige Laaba"...
Last year Sangh Parivar leaders were hurt when UT Khader said those who oppose constitution should be hit with slipper. This clearly proved that they oppose constitution. Now some SDPI leaders are hurt when UT Khader said that he wants to learn lesson from Ulema and not from loafer or a person who avoids work and spends time doing useless things. This also proved who are loafers.
“Loafer” is not an abusive or derogatory word. “Communal” is more abusive and insulting word compared to “Loafer”.
Election won't decide anyone's fate. Fate will be decided by the Creator. Our prayers are with self-less politicans like UT Khader.
Feel very sad to see some fringe groups unnecessarily pulling the legs of an honest politician in the name of religion. When I embraced Islam several years ago Muslims used to spend time by fighting each other on religious matters and absurd rituals like Urus, Maulid, ratheeb etc. Now Muslims are fighting with each other by forming political parties. When these Muslims will learn lessons? When they realise their responsibilities? When they stop petty politics?
First of all loafer is not an abusive word. It just means an idle person or a ‘poli huduga’ in Kannada. But the uneducated loafers do not know the meaning of loafer i think. That’s why they making it a big issue.
Dikkara ninage Mr Khader
Bara barutha raayara kudure katthe yaayithu.....
Khader bhai... muslim community had very good hope on you & supported you on full extent... But you are going towards normal politician behind money & seat.... SUPPORT doesnt mean that only to muslims... A true leader will treat all community fair & equally... which congress & other party leaders couldnt do... Instead you are blaming our muslim brothers without having basic knowledge.... Politician doesnt understand normal person way of living that how they spend daily life & how much efforts they are taking to fulfill their family needs...
In sha allah your fate will be decided in this election..
Let the Election results tell who are loafers and cheaters In sha Allah.
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