India's billionaires hunker down in safety bubbles amid covid horror

News Network
April 29, 2021

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Some of India’s richest people are forming bubbles with their families and staff, while others are leaving for homes outside of major cities as a virus resurgence overwhelms the country’s medical system and spurs other nations to shut out Indian travellers.

“I’ve been indoors with my family and our staff, that’s my story,” said Kris Gopalakrishnan, one of the billionaire-cofounders of IT giant Infosys Ltd. who now runs a Bengaluru-based venture to support startups. The group are shunning outside contact and only eating home-cooked meals, he said.

Another Infosys co-founder, Nandan Nilekani said in a text message that he was also holed up in his home in the Indian tech capital, as a second, more lethal wave of coronavirus cases sweeps the nation of 1.3 billion people. The return of the virus spurred many wealthy families to flee India, some on private jets, before countries from Australia to the UK started to ban flights from what is now the coronavirus epicentre of the world. Others are hunkering down, running vast empires from their homes and helping provide essential aid like oxygen supplies and protective equipment.

Byju Raveendran, the billionaire founder of India’s most valuable startup, online-education provider Byju’s, is confined with his extended family in a series of houses in Bangalore’s HSR Layout neighborhood -- popularly referred to as Unicorn Row given it’s home to a bevy of startups valued at more than $1 billion.

The family’s personal staff are also sequestered with them, Raveendran said. “The support systems are strong and outside contact has been minimal.”

Ambani, Adani

India’s two richest people have moved to homes in less-populated parts of the country, as the virus hits the capital New Delhi and financial hub Mumbai particularly hard.

Mukesh Ambani, Asia’s wealthiest man, has shifted from Mumbai with his family to Jamnagar -- a township in the state of Gujarat that’s home to Reliance Industries Ltd.’s massive twin oil refinery complex -- according to people familiar with their movements who didn’t want to be named discussing private matters.

Billionaire Gautam Adani, the second-richest person in India, is with his son Karan Adani and other close family members at their home on the outskirts of Ahmedabad in Gujarat, a person familiar said.

Representatives for the Reliance and Adani groups declined to comment.

India is reporting record numbers of new cases every day, pushing medical facilities and crematoriums to the breaking point. People have been pleading on social media for everything from oxygen cylinders to food for the elderly in quarantine, and while parts of the country have gone back into lockdown, there are concerns another nationwide order could be disastrous for the poor and the wider economy.

Diverting Oxygen

International companies are joining local firms and tycoons in providing aid to India.

Ambani’s Reliance Industries is diverting oxygen for medical use from its oil refining complex, while the Reliance Foundation, the group’s philanthropic arm, is also setting up a 1,000-bed Covid-19 care facility there that will provide free treatment to patients. A local media report said Ambani has flown to Jamnagar to speed up relief efforts.

The Adani Group, which operates India’s largest port terminal, has been securing oxygen supplies from Saudi Arabia, Thailand and Dubai, according to a statement Tuesday.

CEO Fund

Startup titan Raveendran has been finding ways to help Byju’s 11,000 workers, many of whom he says are “struggling.” A CEO Fund has been established to meet the hospital expenses of staff and Raveendran says he has been coordinating efforts to corral beds, oxygen concentrators and medicines.

Billionaire Sunil Vachani, founder and chairman of smartphone maker Dixon Technologies India Ltd., is sheltering in his Delhi home with family. They’re following a “no outside contact” protocol, while communicating with colleagues virtually, he said.

Vachani is also is also overseeing a command center set up by Dixon to link up employees with doctors and source medication. Dixon set up a factory line to manufacture RT-PCR machines last year to bolster India’s Covid testing efforts and is now looking to scale that up, plus import oxygen concentrators that will land in a few days.

“When people phone you from ambulances outside hospital gates, it’s distressing and you do your best to help,” Gopalakrishnan said by phone on Tuesday. “At the back of your mind, there’s also guilt whether you’re taking away the hospital bed from someone who needs it more.” 

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News Network
November 24,2025

Mangaluru, Nov 24: The original departure time of 11.10 pm was a distant memory for scores of Dammam-bound passengers at Mangaluru International Airport last Friday night, as their Air India Express flight was abruptly cancelled at the eleventh hour, sparking hours of frustration and chaos.

The flight, IX 885, initially scheduled to depart at 11.10 pm on November 22, was subject to two back-to-back reschedules—first pushed to 11.45 pm and then significantly postponed to 1.40 am—before the final, crushing announcement of cancellation was made. For the travellers, many of whom are likely expatriate workers with tight schedules, the last-minute change marked the beginning of a distressing ordeal.

"There was no drinking water, no food, and absolutely no proper guidance. We were left stranded like refugees," complained a stranded passenger.

According to multiple passenger accounts, the airline's ground staff failed to provide adequate support or essential amenities following the cancellation. Complaints poured in about the total absence of drinking water, food provisions, and any reliable guidance from the carrier's representatives. Travellers alleged they were left stranded for a considerable period, with no immediate arrangements or clear communication offered regarding accommodation or alternative travel to send them back home.

The incident has highlighted serious concerns over the carrier's contingency planning and customer service protocols during flight disruptions at one of India's key international gateways. The airline is yet to issue a comprehensive statement addressing the alleged lapse in passenger care.
 

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News Network
December 4,2025

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Domestic carrier IndiGo has cancelled over 180 flights from three major airports — Mumbai, Delhi and Bengaluru — on Thursday, December 4, as the airline struggles to secure the required crew to operate its flights in the wake of new flight-duty and rest-period norms for pilots.

While the number of cancellations at Mumbai airport stands at 86 (41 arrivals and 45 departures) for the day, at Bengaluru, 73 flights have been cancelled, including 41 arrivals, according to a PTI report that quoted sources.

"IndiGo cancelled over 180 flights on Thursday at three airports-Mumbai, Delhi and Bengaluru," the source told the news agency.

Besides, it had cancelled as many as 33 flights at Delhi airport for Thursday, the source said, adding, "The number of cancellations is expected to be higher by the end of the day."

The Gurugram-based airline's On-Time Performance (OTP) nosedived to 19.7 per cent at six key airports — Delhi, Mumbai, Chennai, Kolkata, Bengaluru and Hyderabad — on December 3, as it struggled to get the required crew to operate its services, down from almost half of December 2, when it was 35 per cent.

"IndiGo has been facing acute crew shortage since the implementation of the second phase of the FDTL (Flight Duty Time Limitations) norms, leading to cancellations and huge delays in its operations across the airports," a source had told PTI on Wednesday.

Chaos continued at several major airports for the third day on Thursday because of the cancellations.

A spokesperson for the Kempegowda International Airport (KIA) in Bengaluru said that 73 IndiGo flights had been cancelled on Thursday.

At least 150 flights were cancelled and dozens of others delayed on Wednesday, airport sources said, leaving thousands of travellers stranded, according to news agency Reuters.

The Directorate General of Civil Aviation (DGCA) has said it is investigating IndiGo flight disruptions and has asked the airline to submit the reasons for the current situation, as well as its plans to reduce flight cancellations and delays.

It may be mentioned here that the pilots' body, Federation of Indian Pilots (FIP), has alleged that IndiGo, despite getting a two-year preparatory window before the full implementation of new flight duty and rest period norms for cockpit crew, "inexplicably" adopted a "hiring freeze".

The FIP said it has urged the safety regulator, the DGCA, not to approve airlines' seasonal flight schedules unless they have adequate staff to operate their services "safely and reliably" in accordance with the New Flight Duty Time Limitations (FDTL) norms.

In a letter to the DGCA late on Wednesday, the FIP urged the DGCA to consider re-evaluating and reallocating slots to other airlines, which have the capacity to operate them without disruption during the peak holiday and fog season if IndiGo continues to "fail in delivering on its commitments to passengers due to its own avoidable staffing shortages."

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News Network
December 6,2025

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With IndiGo flight disruptions impacting thousands of passengers, the airline on Saturday said that it will offer full waiver on all cancellations/reschedule requests for travel bookings between December 5, 2025 and December 15, 2025.

Earlier in the day, the civil aviation ministry had directed the airline to complete the ticket refund process for the cancelled flights by Sunday evening, as well as ensure baggage separated from the travellers are delivered in the next two days.

In a post on X, titled 'No questions asked', IndiGo wrote, "In response to recent events, all refunds for your cancellations will be processed automatically to your original mode of payment."

"We are deeply sorry for the hardships caused," it further added.

Several passengers, however, complained of not getting full refund as promised by the airline.

Netizens have shared screenchots of getting charged for airline cancellation fee and convenience fee.

"Please tell me why u have did this airline cancellation charges when u say full amount will be refunded (sic)," a user wrote sharing a screenshot of the refund page.

"Well, but you have still debited the convenience charges," wrote another.

Passengers have also raised concerns about the "cancel" option being disabled on the IndiGo app. "First enable the 'Cancel' button on your App & offer full refund on tickets cancelled by customers between the said dates," wrote a user.

A day after the country's largest airline, IndiGo, cancelled more than 1,000 flights and caused disruptions for the fifth day on Saturday, the ministry said that any delay or non-compliance in refund processing will invite immediate regulatory action.

The refund process for all cancelled or disrupted flights must be completed by 8 pm on Sunday, the ministry said in a statement.

"Airlines have also been instructed not to levy any rescheduling charges for passengers whose travel plans were affected by cancellations," it said.

On Saturday, more than 400 flights were cancelled at various airports.

IndiGo has also been instructed to set up dedicated passenger support and refund facilitation cells.

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