India's covid vaccination drive hit by glitches; people hesitant despite govt's assurance

Agencies
January 18, 2021

COVID-19 Vaccination in India Today LIVE Updates: 'A Day of Tremendous  Relief': Harsh Vardhan on COVID Vaccine Drive

New Delhi, Jan 18: India’s Covid-19 vaccination hasn't got off to a smooth start, with the numbers after two days remaining low due to a combination of factors ranging from technical glitches in the Co-WIN software to a certain degree of vaccine hesitancy among recipients.

On Sunday, more than 17,000 people received the vaccine at 553 sites in six states — four of them in south India. The maximum number of sessions were held in Andhra Pradesh (308) followed by Tamil Nadu (165), Karnataka (64) and Kerala (1). The other two states are Arunachal Pradesh (14) and Manipur (1).

Going by the government’s plan of doing 100 vaccinations at each session site, nearly 55,300 persons should have been vaccinated on Sunday. Instead, only 17,072 individuals got the shots – a shortfall of 69%. Similarly the deficiency on day one was 38% as 2,07,229 persons received the jab instead of 3,35,200.

“Vaccination is not mandatory. While a state may schedule 100 vaccinations on a site it may end up vaccinating either 100 or only 10 at that site,” a spokesperson from the Union Health Ministry told DH on Sunday.

A senior health ministry official said states had been advised to do the Covid-19 vaccinations four days in a week to ensure that the routine immunisation services are not disturbed.

Andhra Pradesh is the only state that decided to carry out the vaccination drive six days in a week because of a dedicated cadre, whereas most of the states stuck to the four-day schedule. Some smaller states and, surprisingly, Uttar Pradesh will undertake the drive only twice a week.

"These are early days. The technical glitches of Co-WIN and coordination mechanism need to be fine-tuned to enhance the capacity,” Giridhar Babu, an epidemiologist at the Public Health Foundation of India, observed.

Manohar Agnani, Additional Secretary, Health Ministry, said that in the first two days 447 adverse events (AEFI or adverse event following immunisation) were reported but only three required hospital stay.

Two persons, who were admitted at Northern Railway hospital in Delhi and All India Institute of Medical Sciences in Delhi, have been discharged while a third person is under observation at AIIMS, Rishikesh, and is doing fine.

On Saturday, Agnani admitted reports of technical glitches in Co-WIN software, but claimed that the issues had been resolved. However, the vaccination programme has been put on hold due to Co-WIN glitches in Mumbai while several sites across the country, including the National Capital Region, and places in Maharashtra also experienced technical issues with the software.

People's cautious approach are also contributing towards vaccine hesitancy. “There are apprehensions among the healthcare professionals and many are following a wait and watch approach,” said Oommen John, a senior public health researcher from the George Institute for Global Health, Delhi.

This view was echoed by B L Sherwal, medical director of Rajiv Gandhi Super Specialty Hospital, New Delhi.

"There is a little bit of apprehension (about the vaccine). Also, people in India adopt a 'wait and watch' approach in important matters, be it purchasing a new car or an appliance. There is a need for creating more awareness and building confidence among people," said Sherwal.

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News Network
December 2,2025

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Bengaluru: 'Nati koli saaru' (country chicken curry) considered one of Chief Minister Siddaramaiah’s favourites along with steaming hot idlis was on the breakfast menu at Deputy CM D K Shivakumar’s residence on Tuesday, according to official sources.

The spread also included 'nati koli' fry, vada and pongal, among other items, they said.

In an apparent show of unity, Siddaramaiah visited Shivakumar’s residence for breakfast, just days after the two leaders shared a meal amid a simmering power tussle in the state Congress.

Siddaramaiah drove to the Deputy CM’s residence in Sadashivanagar, where he was received by Shivakumar and his brother D K Suresh, who is a former Congress MP.

Suresh and Kunigal MLA H D Ranganath, a relative of Shivakumar, joined them for breakfast, which featured a mix of vegetarian and non-vegetarian dishes.

Speaking to reporters later, Siddaramaiah said Shivakumar had invited him during his visit to the CM’s residence for breakfast on Saturday.

Asked about the difference between the two meals, the chief minister said, "At his (Shivakumar’s) house it was non-veg, while at my house it was veg. He is a vegetarian, I am a non-vegetarian. I had not prepared non-veg. I told DK to get chicken from the village as you won’t get the original in Bengaluru."

Shivakumar said he had initially invited Siddaramaiah to his residence, but the CM had suggested visiting his place first and reciprocating later. "It was a vegetarian breakfast at the CM’s house on Saturday," he noted.

"Today, I invited him (the CM) to my house. He enjoyed the breakfast, which had his Mysuru taste," Shivakumar added. At this point, Siddaramaiah remarked that Shivakumar’s wife is also from Mysuru.

Saturday’s breakfast at Siddaramaiah’s official residence, held as part of efforts by the Congress high command to ease tensions in the leadership dispute between the two, reportedly included idlis and sambar, according to official sources.

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News Network
December 3,2025

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IndiGo, India’s largest airline, is battling one of its worst operational disruptions in recent years, with hundreds of delays and cancellations throwing domestic travel into chaos.

Government data on Tuesday showed its on-time performance plunging to 35%, an unusual dip for a carrier long associated with punctuality.

By Wednesday afternoon, airports in Delhi, Mumbai, Bengaluru and Hyderabad had collectively reported close to 200 cancellations, stranding travellers across the country.

Crew Shortage After New Duty Norms

A major trigger behind the meltdown is a severe crew shortage, especially among pilots, following the rollout of revised Flight Duty Time Limitation (FDTL) norms last month.

The rules mandate longer rest hours and more humane rosters — a shift IndiGo has struggled to incorporate across its vast network.

Sources said several flights were grounded due to lack of cabin crew, while some delays stretched upwards of eight hours.

With IndiGo controlling over 60% of India’s domestic aviation market, the ripple effect has impacted airports nationwide.

IndiGo Issues Apology, Lists “Compounding Factors”

In a statement, IndiGo acknowledged the large-scale disruption:

“We sincerely apologise to customers. A series of unforeseen operational challenges — technology glitches, winter schedule changes, adverse weather, system congestion and updated FDTL norms — created a compounding impact that could not have been anticipated.”

To stabilise operations, the airline has begun calibrated schedule adjustments for the next 48 hours, aiming to restore punctuality. Affected passengers are being offered refunds or alternate travel arrangements, IndiGo said.

What the FDTL Rules Require

The FDTL norms, designed to reduce pilot fatigue, cap duty and flying hours as follows:
•    Maximum 8 hours of flying per day
•    35 hours per week
•    125 hours per month
•    1,000 hours per year

Crew must also receive rest equalling twice the flight duration, with a minimum 10-hour rest period in any 24-hour window.

The DGCA introduced these limits to enhance flight safety.

Hyderabad: 33 Flights Cancelled, Long Queues Reported

Hyderabad’s Rajiv Gandhi International Airport saw heavy early-morning crowds as 33 IndiGo flights (arrivals and departures) were cancelled.

The airport clarified on X that operations were normal, advising passengers to contact IndiGo directly for latest flight status.

Cancellations included flights to and from Visakhapatnam, Goa, Ahmedabad, Delhi, Bengaluru, Chennai, Madurai, Hubli, Bhopal and Bhubaneswar.

Bengaluru: 42 Flights Disrupted

Bengaluru’s Kempegowda International Airport recorded 42 cancellations — 22 arrivals and 20 departures — affecting routes to Delhi, Mumbai, Chennai, Hyderabad, Goa, Kolkata and Lucknow.

Passengers Vent on Social Media

Irate travellers took to X to share their experiences. One passenger stranded in Hyderabad wrote: “I have been here since 3 a.m. and missed an important meeting.”

Another said: “My flight was pushed from 1:55 PM to 2:55 PM and now 4:35 PM. I was informed only three minutes before entering the airport.”

Delhi Airport Hit by Tech Glitch

At Delhi Airport, the disruption deepened due to a slowdown in the Amadeus system — used for reservations, check-ins and departure control.

The technical issue led to longer queues and sluggish processing, adding to delays already worsened by staff shortages.

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News Network
December 6,2025

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With IndiGo flight disruptions impacting thousands of passengers, the airline on Saturday said that it will offer full waiver on all cancellations/reschedule requests for travel bookings between December 5, 2025 and December 15, 2025.

Earlier in the day, the civil aviation ministry had directed the airline to complete the ticket refund process for the cancelled flights by Sunday evening, as well as ensure baggage separated from the travellers are delivered in the next two days.

In a post on X, titled 'No questions asked', IndiGo wrote, "In response to recent events, all refunds for your cancellations will be processed automatically to your original mode of payment."

"We are deeply sorry for the hardships caused," it further added.

Several passengers, however, complained of not getting full refund as promised by the airline.

Netizens have shared screenchots of getting charged for airline cancellation fee and convenience fee.

"Please tell me why u have did this airline cancellation charges when u say full amount will be refunded (sic)," a user wrote sharing a screenshot of the refund page.

"Well, but you have still debited the convenience charges," wrote another.

Passengers have also raised concerns about the "cancel" option being disabled on the IndiGo app. "First enable the 'Cancel' button on your App & offer full refund on tickets cancelled by customers between the said dates," wrote a user.

A day after the country's largest airline, IndiGo, cancelled more than 1,000 flights and caused disruptions for the fifth day on Saturday, the ministry said that any delay or non-compliance in refund processing will invite immediate regulatory action.

The refund process for all cancelled or disrupted flights must be completed by 8 pm on Sunday, the ministry said in a statement.

"Airlines have also been instructed not to levy any rescheduling charges for passengers whose travel plans were affected by cancellations," it said.

On Saturday, more than 400 flights were cancelled at various airports.

IndiGo has also been instructed to set up dedicated passenger support and refund facilitation cells.

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