Air India flight with 126 on board was right behind MH 17

July 18, 2014

Air India flight
New Delhi, Jul 18: When Malaysia Airlines' MH 17 was shot down over Ukraine on Thursday night, an Air India flight with 126 passengers was right behind it. The flight, AI 113 en route from Birmingham to Delhi, and a Singapore Airlines flight flying home from Copenhagen were both about 25 to 50 nautical miles (40 to 80 km) behind the ill-fated Malaysian Boeing 777.

This gap, say pilots, is covered in less than five minutes. Both the planes clearly had a narrow escape.

A senior AI official, however, said that the Dreamliner operating as AI 113 was to take a different route. "AI director (operations) SPS Suri had issued a directive to avoid Ukraine's conflict zone ever since hostilities broke out in the region. We were taking a route that did not fly over the worst affected area that has been recognized as the conflict zone. But after the attack we have decided to avoid Ukraine completely," said an official.

Several international agencies had warned airlines against flying over Ukraine due to constant raging battle there. But this country is on straight path between western Europe and southeast Asia and many airline continued using it.

"Also airlines and pilots have long held this belief that once they are 33,000 feet over ground level, they are in a different world that has its own ecosystem, its own risks but no danger from the ground. MH 17 has shattered that myth forever," said a senior commander.

Till now, pilots used to be doubly careful while flying over Iraq, Afghanistan and Pakistan. They expect their airlines or en route air traffic controls to inform them of trouble in those regions so that they can divert. But such fears did not exist over Europe, at least till Terrible Thursday.

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News Network
December 6,2025

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With IndiGo flight disruptions impacting thousands of passengers, the airline on Saturday said that it will offer full waiver on all cancellations/reschedule requests for travel bookings between December 5, 2025 and December 15, 2025.

Earlier in the day, the civil aviation ministry had directed the airline to complete the ticket refund process for the cancelled flights by Sunday evening, as well as ensure baggage separated from the travellers are delivered in the next two days.

In a post on X, titled 'No questions asked', IndiGo wrote, "In response to recent events, all refunds for your cancellations will be processed automatically to your original mode of payment."

"We are deeply sorry for the hardships caused," it further added.

Several passengers, however, complained of not getting full refund as promised by the airline.

Netizens have shared screenchots of getting charged for airline cancellation fee and convenience fee.

"Please tell me why u have did this airline cancellation charges when u say full amount will be refunded (sic)," a user wrote sharing a screenshot of the refund page.

"Well, but you have still debited the convenience charges," wrote another.

Passengers have also raised concerns about the "cancel" option being disabled on the IndiGo app. "First enable the 'Cancel' button on your App & offer full refund on tickets cancelled by customers between the said dates," wrote a user.

A day after the country's largest airline, IndiGo, cancelled more than 1,000 flights and caused disruptions for the fifth day on Saturday, the ministry said that any delay or non-compliance in refund processing will invite immediate regulatory action.

The refund process for all cancelled or disrupted flights must be completed by 8 pm on Sunday, the ministry said in a statement.

"Airlines have also been instructed not to levy any rescheduling charges for passengers whose travel plans were affected by cancellations," it said.

On Saturday, more than 400 flights were cancelled at various airports.

IndiGo has also been instructed to set up dedicated passenger support and refund facilitation cells.

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