Fliers unleash anger at indifferent AIE as snag delays Dammam-Mangalore flight by 50 hours

[email protected] (CD Network)
October 21, 2014

Mangalore, Oct 21: Around 180 Air India Express passengers from Mangalore and Kerala who had stranded at Saudi Arabia's Dammam International Airport, following abrupt cancellation of an aircraft on Saturday, finally reached their destinations on Tuesday morning.

express
Dozens of Mangalorean passengers on board the plane, who were supposed to land at Mangalore International Airport at 3:30 a.m. on Sunday, reached their destination at 5:30 a.m. on Tuesday.

Angry passengers have complained of having a harrowing time at the Dammam Airport without proper facilities as the India's national carrier had failed to inform the passengers as of when the flight would take off.

œWe can understand that the cancellation of flight was unavoidable as the safety of passengers is very important. But it is the duty of airlines to inform the passengers in advance and treat them with dignity,  said Abdul Razzak, one of the Mangalorean passengers.

Another passenger said that after the abrupt cancellation of the flight due to a major technical glitch, the passengers were left in lurch as there was no one to listen to their woes for hours.

œWe had to starve without food and water at the Airport. Finally officials took us to Golden Tulip hotel at 1.30 a.m. on Sunday and we spent next 24 hours in the same hotel. On Monday at 1.30 a.m. they took us to Airport and again made us to wait until 6 a.m., when an official came to us and told the flight was again rescheduled to night. Once again we had to return to the hotel,  he said.

œMy daughter-in-law and her two small kids were among the stranded passengers in Dammam. They had to face severe difficulties thanks to carelessness of airline authorities,  said B A Mohammad Ali, a Mangalorean. œThey were twice taken to the Airport from the hotel and left unattended for a long time,  he added.

Sameera (name changed), another Mangaloren passenger, said that she and her two small kids a two-and-a-half-year-old boy and an eleven-month-old baby had to undergo inexplicable difficulties for two days. œMy kids were starving and there was no food and water for them in my small vanity bag. I never imagined such a situation,  she lamented.

Airlines Warned

Iqbal Kana, our correspondent in Dammam, said that annoyed by the indifference of Air India Express officials, the authorities at Dammam International Airport issued a warning on Monday and asked them to solve the problems of passengers immediately.

Meanwhile, Karnataka Health and Family Welfare Minister said that Air India Express was warned for troubling its Dammam-Mangalore passengers. œThere are several complaints against the Air India Express from its regular passengers these years. But the airlines failed to learn the lesson,  he lamented.

Also Read: Mangalore-bound passengers stranded at Dammam as AIE flight delayed by 2 days

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News Network
December 19,2025

Mangaluru: Public transport in Mangaluru is set for a state-led transformation as the government moves to deploy 100 new electric govt buses to replace unreliable private services. The initiative aims to provide a dependable alternative to private operators who have been frequently "cutting trips," leaving thousands of commuters stranded.

The announcement was made by Deputy Commissioner and MCC Administrator Darshan HV during a public phone-in session. The move specifically targets routes where private bus service has become erratic, ensuring that citizens no longer have to rely on a fluctuating private sector for their daily commute.

Restoring the Govt Presence

The transport crisis was brought to the forefront by Ramayya, a resident of Bajal, who highlighted a growing trend of private buses skipping morning and night trips. With the previous KSRTC (govt) services discontinued, residents have been left without a fallback option.

To fix this, the DC confirmed that the PM-eBus Sewa Scheme will bring 100 government-owned electric buses to the city:

•    Phased Deployment: The first 50 of the new 100 government buses are scheduled to arrive by March 2026.

•    State Infrastructure: Two new government depots, including one at Mudipu, are being prepared for operations.

•    Recruitment: The state has already begun training a new batch of government bus drivers to ensure the fleet is operational the moment it arrives.

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News Network
December 15,2025

Mangaluru, Dec 15: Air India Express has announced that it will resume direct flight services between Mangaluru and Muscat from March 2026, restoring an important international air link for passengers from the coastal region.

Airport authorities said the service will operate twice a week—on Sundays and Tuesdays—from March 1. The initial flights are scheduled on March 3, 8 and 10, followed by March 15 and 17, with the same operating pattern to continue thereafter. The flight duration is approximately three hours and 25 minutes.

The Mangaluru–Muscat route was earlier operated under the 2025 summer schedule, with services beginning on July 14. At that time, Air India Express had operated four flights a week before suspending the service.

Officials said the summer schedule will come into effect from March 29, after which changes in flight timings and departure schedules from Mangaluru are expected. Passengers have been advised to check the latest schedules while planning their travel.

The resumption of direct flights to Muscat is expected to significantly benefit expatriates, business travellers and others, further strengthening Mangaluru’s air connectivity with the Gulf region.

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News Network
December 7,2025

Mangaluru, Dec 7: A 34-year-old fruit and vegetable trader in Mangaluru has reportedly lost ₹33.1 lakh after falling victim to an online investment scam run through a fake mobile app.

Police said the scam began in September, when the victim received a link on Facebook. Clicking it connected him to a WhatsApp number, where an unidentified person introduced a high-return investment scheme and instructed him to download an app.

To build trust, the fraudster asked him to invest ₹30,000 on September 24. The trader soon received ₹34,000 as “profit,” convincing him the scheme was genuine. Over the next two months, he transferred money in multiple instalments via Google Pay and IMPS to different scanner codes and bank accounts shared by the scammers. Between September 24 and December 3, he ended up sending a total of ₹33.1 lakh.

When he later requested a refund of his investment and promised returns, the scammers demanded additional payments, claiming he needed to pay a “service tax” first. Even after he paid a small amount, no money was returned, and the scammers continued pressuring him for more.

A case has been registered at the CEN Crime Police Station.

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