Mangaluru Customs granted IS 15700:2005 licence by BIS

coastaldigest.com news network
December 16, 2017

Mangaluru, Dec 16: The Mangaluru Customs Commissionerate has been granted the Service Quality Management Systems (SQMS) Certification Licence No SQ/L-6000272 dated 14-11-2017 for IS 15700: 2005 by the Bureau of Indian Standards (BIS).

The licence has been granted to the Headquarters office at New Custom House, Panambur, Mangaluru and all other formations viz. Docks office (including Passenger terminal and Container Freight Station) Mangaluru, Old Port, Mangaluru, International Airport, Mangaluru, Air Cargo Complex, Mangaluru, Customs Division and Custom House, Karwar, Customs Preventive Unit, Malpe (including Customs Special Preventive Unit Kundapura) and Customs Preventive Unit Kumta (including Customs Special Preventive Unit Honnavar and Bhatkal).

It is learnt to be the first Customs Commissionerate in the country to get the comprehensive license/certification for the entire Commissionerate involving all formations as mentioned above.

Sevottam is an initiative of the Central Board of Excise and Customs (CBEC) to deliver service quality to citizens as per SQMS standard IS 15700:2005 of the BIS. It has been launched as a certification scheme which provides for the award of the sevottam symbol of excellence to public service organizations that implement and are able to show compliance to a set of management system requirements as per IS 15700. The standards require the public sector organisation to demonstrate its ability to consistently provide effective and efficient service that meets customer requirements as well as relevant legal, statutory and regulatory requirements.

The BIS has undertaken an elaborate audit of the entire process of implementation of Sevottam including interalia compliance to standards, record keeping, internal audits, preventive and corrective action take, On satisfying that the standards for implementation have been met, the licence has been granted for three years upto 13th November, 2020.

The service deliverables covered in the licence are acknowledgement of written communication, conveying of decisions on matters, disposal of refund/drawback claims, remittance of drawback, examination an clearance of export consignments, clearance of import goods, release of seized goods, release of seized documents, documented procedure for complaint handling and infrastructure for all formations in a time bound manner.

In line with the Service Quality Policy and the Citizen Charter of the CBEC, the Commissionerate is committed to encourage, facilitate and assist existing and potential assesses/importers/exporters to voluntarily discharge their tax obligations and to provide them services necessary in meeting these obligations. In this direction, the Commissionerate having been licensed for IS 15700:2005 is committed to continually improve the standards of services and the effectiveness of the SQMS with the objective of enhancing customer satisfaction.

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News Network
December 7,2025

Mangaluru, Dec 7: A 34-year-old fruit and vegetable trader in Mangaluru has reportedly lost ₹33.1 lakh after falling victim to an online investment scam run through a fake mobile app.

Police said the scam began in September, when the victim received a link on Facebook. Clicking it connected him to a WhatsApp number, where an unidentified person introduced a high-return investment scheme and instructed him to download an app.

To build trust, the fraudster asked him to invest ₹30,000 on September 24. The trader soon received ₹34,000 as “profit,” convincing him the scheme was genuine. Over the next two months, he transferred money in multiple instalments via Google Pay and IMPS to different scanner codes and bank accounts shared by the scammers. Between September 24 and December 3, he ended up sending a total of ₹33.1 lakh.

When he later requested a refund of his investment and promised returns, the scammers demanded additional payments, claiming he needed to pay a “service tax” first. Even after he paid a small amount, no money was returned, and the scammers continued pressuring him for more.

A case has been registered at the CEN Crime Police Station.

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News Network
November 30,2025

girlnomore.jpg

Mangaluru, Nov 30: A 22-year-old college student succumbed to her injuries at a private hospital in Mangaluru today, days after she was hit by a goods tempo while crossing a road in Padubidri.

The deceased has been identified as Preksha, a resident of Nadsalu Billitota in Padubidri. The fatal incident occurred as Preksha, who was returning home after completing her examination, attempted to cross the service road towards Mangaluru. She was struck by a goods tempo approaching from the Udupi side, causing her to fall and sustain a severe head injury.

Prompt action from local residents ensured she received immediate first aid before being rushed to a hospital in Mangaluru for specialised treatment. Despite medical efforts, she passed away while undergoing care.

Preksha was a student at Karavali College, Vamanjoor on the outskirts of Mangaluru city. The tragedy is compounded by the fact that she belonged to a financially vulnerable family, having previously lost her father. She is survived by her mother and brother.

A case related to the accident has been registered at the Padubidri police station, and an investigation is underway to determine the exact circumstances that led to the collision. The incident highlights the growing concerns over road safety, particularly on busy service roads, and serves as a tragic reminder of the human cost of traffic accidents.

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News Network
December 5,2025

Mangaluru: In a significant step to curb online hate and intimidation, Mangaluru City Police have registered a suo motu case against multiple Instagram accounts accused of circulating alleged provocative and threatening content.

While monitoring social media activity on Tuesday, Kankanady Town PSI Anitha Nikkam identified the Instagram handle ‘team_targetttt_900’ for posting a hate message alongside images of lethal weapons. Another account, ‘team_nagara_900’, allegedly shared a threatening post targeting activist Bharath Kumdelu, tagging additional pages such as KARAVALI-OFFICIAL.

Several other accounts — including ‘immu_bhai.fan’, ‘target_boy_900’, ‘kings_of_manglore’, ‘team_target_boys.900’, ‘arshad_mangalore’, ‘target_ka19_ullal’, ‘team_target__’, ‘troll_tigersz_900’, ‘tr_group_900’, and ‘team_target_900’ — are also under scrutiny for spreading similar inflammatory material, police said.

Authorities have urged citizens, especially young social media users, to report suspicious pages and avoid engaging with groups that glorify violence or threaten individuals. Online hate can quickly escalate into real-world harm, and police stress that sharing or promoting such content can attract legal consequences.

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