No Karachi-Mumbai PIA flight from tomorrow: official

May 7, 2017

Lahore, May 7: Pakistan International Airlines will suspend its flight between Karachi and Mumbai from tomorrow due to commercial considerations, a senior airline official has said. PIA operated two flights in a week (Monday and Thursday) between Karachi and Mumbai.

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However, the PIA's Lahore-Delhi flight operation will continue as traffic volume on this route is satisfactory, the PIA official told PTI. The suspension of Karachi-Mumbai route may add traffic to Lahore-Delhi route, he said.

"There will be no PIA flight between Karachi to Mumbai and Mumbai to Karachi from April 8. The PIA has stopped booking for flights on this route,” the official said. The PIA management has decided to suspend the flight on the Karachi-Mumbai route because of extremely low traffic (on the route).

"Since we have been bearing financial loss on this route for the last six months or so we have arrived at a decision to suspend this route," the official said, adding that unless a special subsidy is not given by the government on this route it may not be restored in the near future.

The move comes amid a strain in Indo-Pak ties following the beheading of two Indian soldiers by the Pakistan military in Jammu and Kashmir. The PIA administration, however, dismissed media reports that the Karachi-Mumbai operation is being suspended due to tense relations between India and Pakistan.

"The reasons behind the move are purely commercial," PIA spokesperson Danyal Gillani said. The proposal to suspend the Karachi-Mumbai flight may have been made for commercial purposes, but deteriorating ties indirectly have affected traffic on the route. PIA was a profit making entity and earned more than Rs 2 billion in 2004 but after that it went into deficit and could not recover. Since 2013, when the current Nawaz Sharif government took over, the carrier has suffered more than Rs 100 billion in losses, according to officials.

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News Network
December 6,2025

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With IndiGo flight disruptions impacting thousands of passengers, the airline on Saturday said that it will offer full waiver on all cancellations/reschedule requests for travel bookings between December 5, 2025 and December 15, 2025.

Earlier in the day, the civil aviation ministry had directed the airline to complete the ticket refund process for the cancelled flights by Sunday evening, as well as ensure baggage separated from the travellers are delivered in the next two days.

In a post on X, titled 'No questions asked', IndiGo wrote, "In response to recent events, all refunds for your cancellations will be processed automatically to your original mode of payment."

"We are deeply sorry for the hardships caused," it further added.

Several passengers, however, complained of not getting full refund as promised by the airline.

Netizens have shared screenchots of getting charged for airline cancellation fee and convenience fee.

"Please tell me why u have did this airline cancellation charges when u say full amount will be refunded (sic)," a user wrote sharing a screenshot of the refund page.

"Well, but you have still debited the convenience charges," wrote another.

Passengers have also raised concerns about the "cancel" option being disabled on the IndiGo app. "First enable the 'Cancel' button on your App & offer full refund on tickets cancelled by customers between the said dates," wrote a user.

A day after the country's largest airline, IndiGo, cancelled more than 1,000 flights and caused disruptions for the fifth day on Saturday, the ministry said that any delay or non-compliance in refund processing will invite immediate regulatory action.

The refund process for all cancelled or disrupted flights must be completed by 8 pm on Sunday, the ministry said in a statement.

"Airlines have also been instructed not to levy any rescheduling charges for passengers whose travel plans were affected by cancellations," it said.

On Saturday, more than 400 flights were cancelled at various airports.

IndiGo has also been instructed to set up dedicated passenger support and refund facilitation cells.

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