Rail passengers can now view reservation chart, vacant berths online: Minister

Agencies
February 28, 2019

New Delhi, Feb 28: In a bid to enhance the travel experience and bring greater transparency for rail passengers, Railways Minister Piyush Goyal on Wednesday launched a new feature on the IRCTC website through which passengers can view reservation charts and vacant berths online.

Addressing a press conference in New Delhi, Goyal said: "It is another step to introduce transparency in the system and to add comfort to the travel experience of the passengers." He said the introduction of the new feature will end the practice of searching for a ticket collector in a moving train.

The new feature introduced in the ticketing system is "dynamic" and keep upgrading itself as the train proceeds towards its destination, making it more transparent as passengers can see the real time availability of berths, he added.

According to a Railway Ministry official, the new interface will provide a graphical representation of the train coaches and berth-wise accommodation status on the Indian Rail Catering and Tourism Corp (IRCTC) website. The new feature will look similar to that provided by airlines.

The website of the Indian Railways will display the seating layout with different colours to show the seats that are booked, vacant and partially booked. The system displays the coach layout of nine classes used in the reserved trains of the Indian Railways and more than 120 different coach layouts have been incorporated.

This feature displays class-wise and coach-wise fully vacant berth availability information as per the first chart of the train, which is prepared four hours before the train's departure. If the second chart is also prepared, then the option to view the details of vacant berths available at the time will be displayed. The second chart is prepared about 30 minutes prior to the departure of the train to accommodate information of current reservations and cancellations done after the first chart.

Both the charts will get updated for every charting location as the train heads towards its destination. In addition to this, a user will also have the facility to view the exact position of the berth allocated to a PNR in the graphical coach layout during PNR enquiry.

Girish Pillai, Member, Traffic, Railway Board said the new feature will be available for passengers travelling in Shatabdi and Rajdhani trains.

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News Network
December 5,2025

Mangaluru: In a significant step to curb online hate and intimidation, Mangaluru City Police have registered a suo motu case against multiple Instagram accounts accused of circulating alleged provocative and threatening content.

While monitoring social media activity on Tuesday, Kankanady Town PSI Anitha Nikkam identified the Instagram handle ‘team_targetttt_900’ for posting a hate message alongside images of lethal weapons. Another account, ‘team_nagara_900’, allegedly shared a threatening post targeting activist Bharath Kumdelu, tagging additional pages such as KARAVALI-OFFICIAL.

Several other accounts — including ‘immu_bhai.fan’, ‘target_boy_900’, ‘kings_of_manglore’, ‘team_target_boys.900’, ‘arshad_mangalore’, ‘target_ka19_ullal’, ‘team_target__’, ‘troll_tigersz_900’, ‘tr_group_900’, and ‘team_target_900’ — are also under scrutiny for spreading similar inflammatory material, police said.

Authorities have urged citizens, especially young social media users, to report suspicious pages and avoid engaging with groups that glorify violence or threaten individuals. Online hate can quickly escalate into real-world harm, and police stress that sharing or promoting such content can attract legal consequences.

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News Network
December 6,2025

indigoticket.jpg

With IndiGo flight disruptions impacting thousands of passengers, the airline on Saturday said that it will offer full waiver on all cancellations/reschedule requests for travel bookings between December 5, 2025 and December 15, 2025.

Earlier in the day, the civil aviation ministry had directed the airline to complete the ticket refund process for the cancelled flights by Sunday evening, as well as ensure baggage separated from the travellers are delivered in the next two days.

In a post on X, titled 'No questions asked', IndiGo wrote, "In response to recent events, all refunds for your cancellations will be processed automatically to your original mode of payment."

"We are deeply sorry for the hardships caused," it further added.

Several passengers, however, complained of not getting full refund as promised by the airline.

Netizens have shared screenchots of getting charged for airline cancellation fee and convenience fee.

"Please tell me why u have did this airline cancellation charges when u say full amount will be refunded (sic)," a user wrote sharing a screenshot of the refund page.

"Well, but you have still debited the convenience charges," wrote another.

Passengers have also raised concerns about the "cancel" option being disabled on the IndiGo app. "First enable the 'Cancel' button on your App & offer full refund on tickets cancelled by customers between the said dates," wrote a user.

A day after the country's largest airline, IndiGo, cancelled more than 1,000 flights and caused disruptions for the fifth day on Saturday, the ministry said that any delay or non-compliance in refund processing will invite immediate regulatory action.

The refund process for all cancelled or disrupted flights must be completed by 8 pm on Sunday, the ministry said in a statement.

"Airlines have also been instructed not to levy any rescheduling charges for passengers whose travel plans were affected by cancellations," it said.

On Saturday, more than 400 flights were cancelled at various airports.

IndiGo has also been instructed to set up dedicated passenger support and refund facilitation cells.

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News Network
December 15,2025

Mangaluru, Dec 15: Air India Express has announced that it will resume direct flight services between Mangaluru and Muscat from March 2026, restoring an important international air link for passengers from the coastal region.

Airport authorities said the service will operate twice a week—on Sundays and Tuesdays—from March 1. The initial flights are scheduled on March 3, 8 and 10, followed by March 15 and 17, with the same operating pattern to continue thereafter. The flight duration is approximately three hours and 25 minutes.

The Mangaluru–Muscat route was earlier operated under the 2025 summer schedule, with services beginning on July 14. At that time, Air India Express had operated four flights a week before suspending the service.

Officials said the summer schedule will come into effect from March 29, after which changes in flight timings and departure schedules from Mangaluru are expected. Passengers have been advised to check the latest schedules while planning their travel.

The resumption of direct flights to Muscat is expected to significantly benefit expatriates, business travellers and others, further strengthening Mangaluru’s air connectivity with the Gulf region.

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