Railways asked to pay Rs 75k to passenger whose seat occupied by others

New Delhi, Jun 4: The state consumer commission has asked the Indian Railways to pay Rs 75,000 to a man for the inconvenience he suffered when his reserved seat was occupied by unauthorised persons for most part of his journey.

The Delhi State Consumer Disputes Redressal Commission (SCDRC) has upheld the district forum's order which had asked the Railways to deduct one third of the compensation from the salary of the ticket checker who apparently failed to ensure that the reserved seat of the aggrieved passenger was not used by anyone else.

"The compensation of Rs 75,000 awarded by the district forum is reasonable and appropriate. The same has been awarded by considering the facts and circumstances of the case," the bench headed by its president Justice Veena Birbal said.

The commission, however, refused to enhance the compensation awarded to Delhi resident V Vijay Kumar.

Kumar, in his complaint, said that when he travelled by Dakshin Express on March 30, 2013 from Visakhapatnam to New Delhi, his reserved seat was occupied by someone else.

Kumar, who claims to be suffering from knee-joint pain, had booked a lower berth.

It was alleged by Kumar that some unauthorised persons entered into the compartment and occupied his seat/berth at Bina Station in Madhya Pradesh.

It was further alleged that the unauthorised passengers created lot of nuisance and caused inconvenience to him as well as to his co-passengers.

He tried to complain to the TTE or any other railway official but no one could be found, Kumar had claimed in his complaint.

The district forum passed the order after the Railways failed to appear before it saying it was guilty of deficient service.

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Air India Express brings back Mangaluru–Muscat direct flights from March 2026

News Network

December 15,2025

Mangaluru, Dec 15: Air India Express has announced that it will resume direct flight services between Mangaluru and Muscat from March 2026, restoring an important international air link for passengers from the coastal region.

Airport authorities said the service will operate twice a week—on Sundays and Tuesdays—from March 1. The initial flights are scheduled on March 3, 8 and 10, followed by March 15 and 17, with the same operating pattern to continue thereafter. The flight duration is approximately three hours and 25 minutes.

The Mangaluru–Muscat route was earlier operated under the 2025 summer schedule, with services beginning on July 14. At that time, Air India Express had operated four flights a week before suspending the service.

Officials said the summer schedule will come into effect from March 29, after which changes in flight timings and departure schedules from Mangaluru are expected. Passengers have been advised to check the latest schedules while planning their travel.

The resumption of direct flights to Muscat is expected to significantly benefit expatriates, business travellers and others, further strengthening Mangaluru’s air connectivity with the Gulf region.

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