Google, Facebook update website to comply with IT rules

Agencies
May 30, 2021

New Delhi, May 30: Large digital companies like Google and Facebook have begun updating their websites to reflect the appointment of the grievance officers under the new social media rules that came into effect recently.

According to government sources, large social media companies like Google, Facebook and WhatsApp have shared details with the IT Ministry as per the requirement of the new digital rules, but Twitter is still not following the norms.

The new rules require significant social media intermediaries – those with other 50 lakh users – to appoint a grievance officer, nodal officer and a chief compliance officer. These personnel are required to be resident in India.

Industry sources said Facebook and WhatsApp have already shared their compliance report with the Ministry of Electronics and IT, and that the details of the new grievance officers appointed are being updated to replace the existing information on these platforms.

Google’s ‘Contact Us’ page shows details of Joe Grier as a contact person with an address from Mountain View, US. The page also contains details on the grievance redressal mechanism for YouTube.

As per the rules, all intermediaries have to prominently publish on their website, app or both, the name of the grievance officer and his/her contact details as well as the mechanism by which a user or a victim may make a complaint.

The grievance officer will have to acknowledge the complaint within 24 hours and dispose of such complaint within a period of 15 days from the date of its receipt; and receive and acknowledge any order, notice or direction issued by the authorities.

The government sources on Friday had said that Twitter is not following the norms.

Twitter has not sent details of the chief compliance officer to the IT Ministry, and shared details of a lawyer working in a law firm as a nodal contact person and grievance officer, they added.

This when the IT rules clearly require these designated officers of the significant social media platforms to be employees of the company and resident in India, they pointed out.

While Twitter did not respond to email queries on the issue, its website mentions Dharmendra Chatur as the ‘Resident Grievance Officer for India (Interim)’.

Google, Facebook and WhatsApp also did not respond to detailed email queries on the appointment of the personnel as required by the new IT rules.

The sources had earlier said that besides Google, Facebook and WhatsApp, other significant social media intermediaries like Koo, Sharechat, Telegram and LinkedIn too have shared details with the ministry as per the requirement of the IT norms.

Under the new rules, social media companies will have to take down flagged content within 36 hours, and remove within 24 hours content that is flagged for nudity, pornography etc.

The Centre has said the new rules are designed to prevent abuse and misuse of platforms, and offer users a robust forum for grievance redressal.

Non-compliance with the rules would result in these platforms losing the intermediary status that provides them immunity from liabilities over any third-party data hosted by them. In other words, they could be liable for criminal action in case of complaints.

After the new norms came into effect on May 26, the IT Ministry had turned up the heat on significant social media companies, asking them to immediately report compliance and provide details of the three key officials appointed.

The new IT rules also require significant social media intermediaries – providing services primarily in the nature of messaging – to enable identification of the “first originator” of the information that undermines the sovereignty of India, the security of the state, or public order.

The large platforms have to also publish periodic compliance reports every month mentioning the details of complaints received and action taken thereon, and the number of specific communication links or parts of information that the intermediary has removed or disabled access to in pursuance of any proactive monitoring conducted by using automated tools or other reasons. 
 

Comments

Add new comment

  • Coastaldigest.com reserves the right to delete or block any comments.
  • Coastaldigset.com is not responsible for its readers’ comments.
  • Comments that are abusive, incendiary or irrelevant are strictly prohibited.
  • Please use a genuine email ID and provide your name to avoid reject.
News Network
January 13,2022

Benagluru, Jan 13: The Karnataka Congress on Thursday suspended its Mekedatu foot march amid surging Covid-19 cases in the country.

“We are temporarily stalling our foot march. Once the third wave subsides, we will resume our March from Ramanagara,” says Leader of the Opposition Siddaramaiah.

The party was holding a 10-day padayatra or 'Walk for Water' demanding a balancing reservoir across Cauvery river at Mekedatu in Ramanagara district.

Several party leaders, including Leader of Opposition in Rajya Sabha Mallikarjun Kharge, tested positive for Covid-19. 

Comments

Add new comment

  • Coastaldigest.com reserves the right to delete or block any comments.
  • Coastaldigset.com is not responsible for its readers’ comments.
  • Comments that are abusive, incendiary or irrelevant are strictly prohibited.
  • Please use a genuine email ID and provide your name to avoid reject.
News Network
January 13,2022

With Covid-19 cases surging in India, clouds have formed over the likelihood of India being the venue for the 2022 Indian Premier League (IPL).

The Board of Control of Cricket in India (BCCI)  is mulling holding the league outside of India amid the ongoing scenario. However, unlike the past two years where the IPL has been partially or fully held in UAE because of the pandemic, the BCCI is now keen to look at other options for the flagship event.

Cricket board officials are considering South Africa and Sri Lanka as their backup options for IPL 2022, according to a report in The Indian Express.

“We can’t be dependent on UAE all the time so we decided to explore more options, South Africa’s time difference also works out well for the players,” a BCCI official told the publication.

South Africa, so far, has hosted two cricket series and has impressed BCCI officials for the way the country handled the Indian players.

“The place where the team was staying for the second Test is spread over several acres. There were walking tracks and even a pond on the property and that has made things easier for the players who for the last couple of years or so have been confined to their rooms on several overseas tours,” an official said.

A BCCI official, recently said that the board is prioritising holding the tournament in India but the decision will be dependent on what the state governments decide.

BCCI had to postpone the upcoming edition of the Ranji Trophy indefinitely due to the rise in Covid cases in the camps. The domestic U19 Behar Trophy was also halted midway for the same reason.

Comments

Add new comment

  • Coastaldigest.com reserves the right to delete or block any comments.
  • Coastaldigset.com is not responsible for its readers’ comments.
  • Comments that are abusive, incendiary or irrelevant are strictly prohibited.
  • Please use a genuine email ID and provide your name to avoid reject.
News Network
January 13,2022

Bengaluru, Jan 13: Karnataka may witness 20,000 to 70,000 daily hospitalisations for Covid by the end of January or February 2.

These are the new projections made by researchers at the Indian Statistical Institute and Indian Institute of Science on Tuesday.

Similarly, projections made by the researchers for ICU bed requirement shows that the state will require 1,000 beds to more than 3,000 beds by February 2.

As per projections made by another group INDSCI-SIM (Indian Scientists’ Response to Covid-19), Karnataka, by January 25, will have 35,000 daily cases and 500 to 5,000 severe cases, based on whether individuals are fully vaccinated or unvaccinated.

Prof Gautam Menon, professor of Physics and Biology, Ashoka University, Haryana, who has worked on several Covid models and is a part of INDSCI-SIM, said, “Across the country, we expect six lakh to nine lakh new Covid cases to be reported at the peak between January 21 and February 10. By March, the curve will flatten. Another common thing with projections from other models is that the number of cases will be larger than the second wave.”

Private Hospitals and Nursing Homes Association (PHANA) president Dr H M Prasanna said, “The state’s private sector does not have 1.4 lakh beds as is being reported. When the second wave started, we checked and there were only 66,000 beds. This is as per the Suvarna Arogya Suraksha Trust portal. We don’t know when it increased. Maybe the government is factoring in medical college hospital beds.”

Estimating the number of beds in private hospitals, he said, there are around 6,500 private hospitals in Karnataka, apart from medical colleges.

“In all, there are 70,000 beds in private hospitals and medical colleges. In both the government and private sector, there may not be more than one lakh beds,” he said.

Comments

Add new comment

  • Coastaldigest.com reserves the right to delete or block any comments.
  • Coastaldigset.com is not responsible for its readers’ comments.
  • Comments that are abusive, incendiary or irrelevant are strictly prohibited.
  • Please use a genuine email ID and provide your name to avoid reject.