Google, Facebook update website to comply with IT rules

Agencies
May 30, 2021

New Delhi, May 30: Large digital companies like Google and Facebook have begun updating their websites to reflect the appointment of the grievance officers under the new social media rules that came into effect recently.

According to government sources, large social media companies like Google, Facebook and WhatsApp have shared details with the IT Ministry as per the requirement of the new digital rules, but Twitter is still not following the norms.

The new rules require significant social media intermediaries – those with other 50 lakh users – to appoint a grievance officer, nodal officer and a chief compliance officer. These personnel are required to be resident in India.

Industry sources said Facebook and WhatsApp have already shared their compliance report with the Ministry of Electronics and IT, and that the details of the new grievance officers appointed are being updated to replace the existing information on these platforms.

Google’s ‘Contact Us’ page shows details of Joe Grier as a contact person with an address from Mountain View, US. The page also contains details on the grievance redressal mechanism for YouTube.

As per the rules, all intermediaries have to prominently publish on their website, app or both, the name of the grievance officer and his/her contact details as well as the mechanism by which a user or a victim may make a complaint.

The grievance officer will have to acknowledge the complaint within 24 hours and dispose of such complaint within a period of 15 days from the date of its receipt; and receive and acknowledge any order, notice or direction issued by the authorities.

The government sources on Friday had said that Twitter is not following the norms.

Twitter has not sent details of the chief compliance officer to the IT Ministry, and shared details of a lawyer working in a law firm as a nodal contact person and grievance officer, they added.

This when the IT rules clearly require these designated officers of the significant social media platforms to be employees of the company and resident in India, they pointed out.

While Twitter did not respond to email queries on the issue, its website mentions Dharmendra Chatur as the ‘Resident Grievance Officer for India (Interim)’.

Google, Facebook and WhatsApp also did not respond to detailed email queries on the appointment of the personnel as required by the new IT rules.

The sources had earlier said that besides Google, Facebook and WhatsApp, other significant social media intermediaries like Koo, Sharechat, Telegram and LinkedIn too have shared details with the ministry as per the requirement of the IT norms.

Under the new rules, social media companies will have to take down flagged content within 36 hours, and remove within 24 hours content that is flagged for nudity, pornography etc.

The Centre has said the new rules are designed to prevent abuse and misuse of platforms, and offer users a robust forum for grievance redressal.

Non-compliance with the rules would result in these platforms losing the intermediary status that provides them immunity from liabilities over any third-party data hosted by them. In other words, they could be liable for criminal action in case of complaints.

After the new norms came into effect on May 26, the IT Ministry had turned up the heat on significant social media companies, asking them to immediately report compliance and provide details of the three key officials appointed.

The new IT rules also require significant social media intermediaries – providing services primarily in the nature of messaging – to enable identification of the “first originator” of the information that undermines the sovereignty of India, the security of the state, or public order.

The large platforms have to also publish periodic compliance reports every month mentioning the details of complaints received and action taken thereon, and the number of specific communication links or parts of information that the intermediary has removed or disabled access to in pursuance of any proactive monitoring conducted by using automated tools or other reasons. 
 

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News Network
May 21,2024

Mysuru district Congress Committee, Women's wing, City General Secretary has been allegedly murdered by her husband at Turaganur of T Narsipur taluk Mysuru district in Bannur police station limits on Monday night.

The deceased, Vidya (36), was a resident of Srirampura, her husband, Nandish allegedly killed her when he hit her with a machete after they engaged into a verbal duel on Monday night. The accused escaped after the incident.

The incident has reportedly occurred due to a family dispute. However the exact reason is yet to be ascertained, according to police.

Mysuru district SP Seema Latkar, ASP Nandini have visited the spot along with Bannur Police.

A complaint has been filed in Bannur police station. They are in the process of filing an FIR. The police have shifted the body to K R Hospital in Mysuru for the autopsy and is looking for the accused.

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News Network
May 23,2024

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Mangaluru, May 23: BJP leader and Belthangady MLA Harish Poonja who appeared before the police station for an enquiry last night in connection with a case a case of threatening police, was released on station bail.

According to the police, the MLA was served notices in connection with a case registered for staging a protest without seeking permission and for allegedly declaring that he was ready to hold the collar of the police for the sake of 'karyakartas'.

On completion of the enquiry, he was released on station bail. He was booked under Sections 143, 147, 341, 504, 506 and 149 of IPC.

Drama at residence 

There was high drama at the home of Belthangady MLA Harish Poonja when police reached on Wednesday, requesting the former to come to the police station for an inquiry, but with the MLA staying put at his residence without yielding to police request, and with members of the BJP legal cell at his house mulling options to avoid his imminent arrest, the situation was fluid with a large number of party workers gathering near the MLA’s residence.

Belthangady police had booked MLA Poonja after he attempted to pressurise the station officer to release a BJP worker, who was arrested in an illegal quarrying case and stocking of explosives at the site, at Moodala in Melanthabettu village of Belthangady last week.

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News Network
May 22,2024

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Mangaluru: Fourteen years ago today, on a fateful day in May, the city of Mangaluru was struck by a tragedy that sent ripples of grief and anguish across the nation. This catastrophic event not only shook the aviation industry to its core but also left an indelible scar on the hearts of countless families and the local community.

On May 22, 2010, an Air India Express flight crashed while attempting to land at Mangaluru International Airport, claiming the lives of 158 souls on board. The ill-fated flight, carrying 160 passengers and six crew members, was en route from Dubai to Mangaluru when disaster struck.

As the aircraft approached the runway, it overshot the landing, plunging down a steep hill and bursting into flames upon impact. The horror of the crash sent shockwaves through the nation, as families, friends, and the community were engulfed in mourning for their lost loved ones.

Rescue teams, including firefighters, police personnel, and medical professionals, rushed to the scene, but the inferno and treacherous terrain made their efforts harrowing and heart-wrenchingly difficult. The intense fire consumed the aircraft, leaving little hope for survival.

In the aftermath, investigations revealed a series of devastating errors and misjudgments that led to the tragedy. The airport’s tabletop runway design, with its perilous steep gradient at the end, was a critical factor in the disaster. Analysis of the plane’s black box further unveiled that the chief pilot, Captain Zlatko Glusica, bore significant responsibility. Despite urgent warnings from his co-pilot, First Officer Ahluwalia, Captain Glusica proceeded with the ill-fated landing, sealing the doomed fate of the flight.

Today, as we commemorate this solemn occasion, families and friends of the victims gather to pay their respects at the memorial erected near the crash site. This memorial stands as a poignant reminder of the precious lives lost and the profound grief that lingers. It also underscores the imperative for continued improvements in aviation safety, to prevent such heart-rending tragedies from ever happening again.

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