42 killed in UP, 24 in Rajasthan as powerful dust storm leaves trail of destruction

Agencies
May 3, 2018

New Delhi, May 3: A heavy dust storm swept across several parts of western and northern India on Wednesday, killing at least 68 people and injuring hundreds in Uttar Pradesh, Rajasthan and Uttarakhand and leaving a trail of destruction, uprooting trees and disrupting power supply in Punjab and Haryana as well.

At least 42 people were killed in four districts of western Uttar Pradesh. thirty six people were killed in Agra, three in Bijnore, two in Saharanpur and one in Bareilly, state government officials said.

Bharatpur suffered the maximum damage in Rajasthan in terms of loss to life as 12 people were killed in the district. Six people died in neighbouring Dholpur in the high-speed dust storm that started around 7pm and wreaked havoc for two hours.

Four deaths were reported from Alwar and one each from Jhunjhunu and Bikaner.

Most deaths occurred in house collapse due to the storm, officials in Rajasthan said.

Uttarakhand Disaster Mitigation & Management Centre (DMMC) said at least two people were killed in Kumaon and few more injured in other parts after rains and thunderstorm lashed the hill state on Wednesday night.

A squall and dust storm followed by heavy rain also lashed New Delhi on Wednesday evening and caused traffic snarls in some parts of the national capital.

Normal life was also hit in many places in Punjab and Haryana, including Chandigarh, on Wednesday after a high-velocity dust storm. Light to moderate rains also lashed many places.

Thunderstorm, rains in Uttar Pradesh

At least 42 people were killed and dozens of others injured in thunderstorm and rains in four districts of western Uttar Pradesh on Wednesday night.

The state government officials said 36 people were killed in Agra, three in Bijnore, two in Saharanpur and one in Bareilly. Chief minister Yogi Adityanath directed the district magistrates of the four districts to carry out relief and rescue operations immediately.

Destruction in Rajasthan

Rajasthan chief minister Vasundhara Raje condoled the deaths and said in a series of tweets that she has directed ministers and officials in the affected areas to begin relief work and restore utilities.

“An unfortunate incident, we have been working closely with local authorities to mitigate the situation,” Raje tweeted.

“Shri Gulabchand Kataria ji shall be monitoring situation at Alwar, Shri Arun Chaturvedi ji in Dholpur; Shri Kalicharan Saraf in Bharatpur & Shri Surendrapal Singh ji in Jhunjhunu. The Govt. stands firmly with its people in this time,” she added.

The storm left a trail of destruction and uprooted hundreds of trees and electricity poles.

Bharatpur divisional commissioner Subir Kumar said a compensation of Rs 50,000 will be given to families of the those killed in the dust storm from the Chief Minister’s Relief Fund.

The storm also caused major destruction in Alwar where more than 100 trees were uprooted, many of which fell on stationary vehicles and snapped electricity cables. The power distribution company switched off electricity to prevent further damage.

Alwar’s collector Rajan Vishal confirmed three deaths in the district and said Rakesh Sharma and Mukesh Mahajan were killed in Alwar city and Bhagwani in Bansur.

“Twenty injured have been admitted to the trauma ward in the government hospital in Alwar,” he said.

The collector said a survey of the damaged property has also been ordered as thunderstorm is in the list of national calamities. Private schools in Alwar city are closed on Thursday.

Rains in Uttarakhand

In Uttarakhand, the sudden rains also halted the ongoing Char Dham pilgrimage. Officials, however, said debris from the roads were cleared particularly in Chamoli and Uttarkashi districts.

There were reports of a cloudburst in Narayan Bagar of Chamoli as the rainwater brought tons of debris. Police in Chamoli, however, denied the cloudburst.

“Some vehicles were trapped as the rains and debris blocked the Badrinath highway. The highway has been cleared now,” it said in an official communiqué.

The storm uprooted many trees and snapped electricity supply in state capital Dehradun.

Villages in the Jaunpur area near Mussoorie were also reeling in the dark. Reports suggest electricity and water supply has also been affected in Nainital, Haldwani and several other remote locations.

Weather department officials said the downpour and thunderstorm are expected to continue for another 48 hours especially in the hilly regions like Chamoli, Uttarkashi, Rudraprayag and Pithoragarh districts.

A fresh western disturbance is approaching and likely to affect the western Himalayan region from May 5, the Meteorological Centre, Uttarakhand warned.

Rainfall in Delhi

Apart from traffic snarls, 15 flights, including two international, were diverted due to the bad weather, airport officials in Delhi said.

A squall with a wind speed of 59 km per hour hit the city in the evening, the met department said. The Safdarjung observatory, whose recording is considered the official figure for Delhi, recorded 13.4mm rainfall.

The weather office has forecast overcast skies along with the possibility of a drizzle on Thursday.

“The maximum and minimum temperatures are expected to hover at 36 and 26 degrees Celsius respectively,” the weatherman said.

Punjab and Haryana hit

Many parts of Punjab including Mohali, Zirakpur, Patiala, Ludhiana and Muktsar were hit by the dust storm. The storm, with wind speed exceeding 45 kmph, hit Chandigarh during the afternoon, forcing vehicles to move with their headlights on as visibility level reduced considerably.

Panchkula, Karnal, Mahendergarh and Ambala were among the other places in Haryana that were hit by the dust storm.

There were reports of trees being uprooted on several roads in the region while power supply was also hit for a brief period due to the storm.

The met department said the maximum temperatures dropped at many places in the region after dust storm and rain.

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News Network
December 4,2025

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Domestic carrier IndiGo has cancelled over 180 flights from three major airports — Mumbai, Delhi and Bengaluru — on Thursday, December 4, as the airline struggles to secure the required crew to operate its flights in the wake of new flight-duty and rest-period norms for pilots.

While the number of cancellations at Mumbai airport stands at 86 (41 arrivals and 45 departures) for the day, at Bengaluru, 73 flights have been cancelled, including 41 arrivals, according to a PTI report that quoted sources.

"IndiGo cancelled over 180 flights on Thursday at three airports-Mumbai, Delhi and Bengaluru," the source told the news agency.

Besides, it had cancelled as many as 33 flights at Delhi airport for Thursday, the source said, adding, "The number of cancellations is expected to be higher by the end of the day."

The Gurugram-based airline's On-Time Performance (OTP) nosedived to 19.7 per cent at six key airports — Delhi, Mumbai, Chennai, Kolkata, Bengaluru and Hyderabad — on December 3, as it struggled to get the required crew to operate its services, down from almost half of December 2, when it was 35 per cent.

"IndiGo has been facing acute crew shortage since the implementation of the second phase of the FDTL (Flight Duty Time Limitations) norms, leading to cancellations and huge delays in its operations across the airports," a source had told PTI on Wednesday.

Chaos continued at several major airports for the third day on Thursday because of the cancellations.

A spokesperson for the Kempegowda International Airport (KIA) in Bengaluru said that 73 IndiGo flights had been cancelled on Thursday.

At least 150 flights were cancelled and dozens of others delayed on Wednesday, airport sources said, leaving thousands of travellers stranded, according to news agency Reuters.

The Directorate General of Civil Aviation (DGCA) has said it is investigating IndiGo flight disruptions and has asked the airline to submit the reasons for the current situation, as well as its plans to reduce flight cancellations and delays.

It may be mentioned here that the pilots' body, Federation of Indian Pilots (FIP), has alleged that IndiGo, despite getting a two-year preparatory window before the full implementation of new flight duty and rest period norms for cockpit crew, "inexplicably" adopted a "hiring freeze".

The FIP said it has urged the safety regulator, the DGCA, not to approve airlines' seasonal flight schedules unless they have adequate staff to operate their services "safely and reliably" in accordance with the New Flight Duty Time Limitations (FDTL) norms.

In a letter to the DGCA late on Wednesday, the FIP urged the DGCA to consider re-evaluating and reallocating slots to other airlines, which have the capacity to operate them without disruption during the peak holiday and fog season if IndiGo continues to "fail in delivering on its commitments to passengers due to its own avoidable staffing shortages."

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News Network
December 6,2025

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With IndiGo flight disruptions impacting thousands of passengers, the airline on Saturday said that it will offer full waiver on all cancellations/reschedule requests for travel bookings between December 5, 2025 and December 15, 2025.

Earlier in the day, the civil aviation ministry had directed the airline to complete the ticket refund process for the cancelled flights by Sunday evening, as well as ensure baggage separated from the travellers are delivered in the next two days.

In a post on X, titled 'No questions asked', IndiGo wrote, "In response to recent events, all refunds for your cancellations will be processed automatically to your original mode of payment."

"We are deeply sorry for the hardships caused," it further added.

Several passengers, however, complained of not getting full refund as promised by the airline.

Netizens have shared screenchots of getting charged for airline cancellation fee and convenience fee.

"Please tell me why u have did this airline cancellation charges when u say full amount will be refunded (sic)," a user wrote sharing a screenshot of the refund page.

"Well, but you have still debited the convenience charges," wrote another.

Passengers have also raised concerns about the "cancel" option being disabled on the IndiGo app. "First enable the 'Cancel' button on your App & offer full refund on tickets cancelled by customers between the said dates," wrote a user.

A day after the country's largest airline, IndiGo, cancelled more than 1,000 flights and caused disruptions for the fifth day on Saturday, the ministry said that any delay or non-compliance in refund processing will invite immediate regulatory action.

The refund process for all cancelled or disrupted flights must be completed by 8 pm on Sunday, the ministry said in a statement.

"Airlines have also been instructed not to levy any rescheduling charges for passengers whose travel plans were affected by cancellations," it said.

On Saturday, more than 400 flights were cancelled at various airports.

IndiGo has also been instructed to set up dedicated passenger support and refund facilitation cells.

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News Network
December 4,2025

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Angry outbursts, long queues, and desperate appeals filled airports across India today as IndiGo grappled with a severe operational breakdown. Hundreds of flights have been cancelled or delayed, leaving thousands of passengers stranded through the night and forcing many to spend long hours at helpdesks.

Social media was flooded with videos of fliers pleading for assistance, accusing the airline of misleading updates, and demanding accommodation after being stuck for 10 to 12 hours at airports such as Hyderabad and Bengaluru.

What Triggered the Meltdown?

IndiGo has attributed the widespread disruption to “a multitude of unforeseen operational challenges.” These include:

•    Minor technology glitches
•    Winter-season schedule adjustments
•    Bad weather
•    Congestion in the aviation network
•    New crew rostering rules (Flight Duty Time Limitations or FDTL)

Among these, the most disruptive has been the implementation of the updated FDTL norms introduced by the Directorate General of Civil Aviation (DGCA) in January 2024.

These rules were designed to reduce pilot fatigue and improve passenger safety. Key changes include:

•    Longer weekly rest periods for flight crew
•    A revised definition of “night,” extending it by an extra hour
•    Tighter caps on flight duty timing and night landings
•    Cutting night shifts for pilots and crew from six per roster cycle to just two

Once these norms became fully enforceable, airlines were required to overhaul rosters well in advance. For IndiGo, this triggered a sudden shortage of crew available for duty, leading to cascading delays and cancellations.

Why IndiGo Was Hit the Hardest

IndiGo is India’s largest airline by a wide margin, operating over 2,200 flights daily. That’s roughly double the number operated by Air India.

When an airline of this size experiences even a 10–20% disruption, it translates to 200–400 flights being delayed or grounded — producing massive spillover effects across the country.

IndiGo also relies heavily on high-frequency overnight operations, a model typical of low-cost carriers that aim to maximise aircraft utilisation and reduce downtime. The stricter FDTL norms clash with these overnight-heavy schedules, forcing the airline to pull back services.

Aviation bodies have also criticised IndiGo’s preparedness. The Airline Pilots' Association of India (ALPA) said airlines were given a two-year window to plan for the new rules but “started preparing rather late.” IndiGo, it said, failed to rebuild crew rosters 15 days in advance as required.

The Federation of Indian Pilots (FIP) went further, calling the crisis the result of IndiGo’s “prolonged and unorthodox lean manpower strategy,” and alleging that the airline adopted a hiring freeze even as it knew the new rules would require more careful staffing.

How Many Flights Are Affected?

In the past 48 hours, over 300 flights have been cancelled. At least 100 more are expected to be cancelled today.

City-wise impact:

•    Hyderabad: 33 expected cancellations; several fliers stranded overnight
•    Bengaluru: over 70 expected cancellations
•    Delhi, Mumbai, Chennai, Kolkata: widespread delays and missed connections

Passengers shared distressing accounts online.

One customer at Hyderabad airport said they waited from 6 PM to 9 AM with “no action taken” regarding their delayed Pune flight. Another said IndiGo repeatedly told them the crew was “arriving soon,” only for the delay to stretch over 12 hours.

IndiGo has apologised for the disruption and promised that operations will stabilise within 48 hours, adding that “calibrated adjustments” are being made to contain the chaos.

What Should Passengers Do Now?

For those flying in the next few days, especially with IndiGo, here are key precautions:

1. Keep Checking Flight Status
Monitor your flight closely before leaving for the airport, as delays may be announced last-minute.

2. Arrive Early
Expect long queues at counters and security due to crowding and rescheduling.

3. Carry Essentials
Pack snacks, water, basic medicines, chargers, and items for children or senior citizens. Extended waiting times should be anticipated.

4. Use Flexible Booking Options
If you booked tickets with a free-date-change or cancellation option, consider using them.
If you haven’t booked yet, prefer refundable or flexible fares, or even consider alternate airlines.

5. Follow IndiGo’s Updates
Keep an eye on IndiGo’s official social media channels and contact customer support for rebooking and refund queries.

What Needs to Change?

Pilot groups have raised concerns not just about staffing but also the planning practices behind it.
The Federation of Indian Pilots accused IndiGo of:

•    Imposing an unexplained hiring freeze despite knowing the FDTL changes were coming
•    Entering non-poaching agreements that limited talent movement
•    Keeping pilot pay frozen
•    Underestimating the need to restructure operations in advance

They have urged DGCA to approve seasonal schedules only after airlines prove they have adequate pilot strength under the new norms.

ALPA also warned that some airlines might be using the delays as an “immature pressure tactic” to push DGCA for relaxations in the new rules — which, if granted, could compromise the very safety standards the norms were meant to protect.

Both pilot bodies stressed that no exemption should dilute safety, and any deviations should be based solely on scientific risk assessment.

Is a Solution in Sight?

While IndiGo says normalcy will return within two days, aviation experts believe that fully stabilising operations could take longer, depending on how quickly the airline can:
•    Re-align rosters
•    Mobilise rested crew
•    Boost staffing
•    Adjust its winter schedule to match regulatory requirements
Passengers are advised to remain prepared for continued delays over the next few days as the airline works through its backlog. 

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