Flight delay: DGCA asks SpiceJet to refund fare

July 28, 2014

New Delhi, Jul 28: In a first-of-its-kind action, DGCA has directed SpiceJet to refund fare to all passengers of a Mumbai-Delhi flight that was delayed by about five hours last month, officials said today.

spiceJet

The aviation regulator also asked the no-frills airline to refund the money it charged from passengers of this delayed flight by selling food and beverages, instead of offering it free in accordance with the laid-down rules.

The Boeing 737-800 aircraft (VT-SGO), carrying 172 passengers including two infants, suffered engineering problems which led the pilots to abort take-off and return to the bay.

Another plane was pressed into service, replacing the 189-seater aircraft, to operate Flight SG-419 on June 16 after a delay of over four-and-a-half hours.

Acting on a complaint of a passenger, the Directorate General of Civil Aviation (DGCA) conducted an investigation and found that the flight was delayed due to "technical problems twice on account of 'leading edge flap transit light' and rejected take-off due 'take-off configuration' warning, tthe officials said.

The warning flashed on the cockpit flight panel, indicating there would be no airconditioning through the entire flight after take-off.

This led to the flight being aborted and the aircraft changed.

The DGCA probe found that during the entire delay at Mumbai, SpiceJet sold food and beverages in the aircraft in violation of rules - Civil Aviation Requirement (CAR) Section 3 which detail the facilities airlines should provide to passengers affected by the cancellation of or delay in flights for more than two hours.

Responding to the DGCA action, an airline spokesperson said "SpiceJet, like most airlines, serves food on the ground during the delay in cases like this, and we will be responding shortly to the DGCA." He, however, did not comment on the flight delay.

The officials said the cabin crew as well as an airport manager informed DGCA in their statements that they were "not aware" of the provisions of the applicable CAR.

Following this finding, DGCA directed the airline to provide adequate training to the cabin crew and airport ground handling staff to make them aware of the provisions of CAR and follow them when such situations arose.

During the investigation, the aviation regulator also found "serious engineering issues with aircraft in the fleet of Spicejet" and ordered a special engineering audit by a DGCA team within a fortnight, the officials said.

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News Network
May 8,2024

Mangaluru: The Mangaluru North police have apprehended a minor in connection with alleged voyeurism incident reported in a private medical college in Mangaluru. 

DCP (Law and order) Sidharth Goyal said that the minor was produced before JJ Board as per due procedure. The incident came to light when a mobile phone was found in women's washroom in the college. 

The mobile-phone was discovered as it was ringing even when no one was in the toilet by the security guard of the college. 

Investigations revealed that the mobile phone had been strategically placed in the restroom. As a result, a case has been registered under north police station.

Further scrutiny into the matter uncovered the identity of the accused, a minor male aged 17, who had gained access to the college premises under the guise of being a patient. Following his apprehension, the accused was presented before the Juvenile Justice (JJ) Board in adherence to legal protocols.

The phone has been seized and a case has been booked under IPC section 354 (C), said the DCP.

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News Network
May 12,2024

TVserial.jpg

In an intriguing turn of events, authorities have levied a fine against an actress for breaching traffic regulations depicted within a television serial.

In the 14th episode of the popular serial ‘Seetha Raama’ a Kannada language drama series airing on Zee Kannada, a scene featuring two individuals riding a scooter caught the attention of viewers. While the rider adhered to safety protocols by wearing a helmet, the actress on the pillion did not.

Jayaprakash Yekkur, a vigilant resident of Mangaluru, took swift notice of this discrepancy and promptly lodged a complaint with the Mangaluru City Police Commissioner. Yekkur underscored the concern that such portrayals of traffic violations by actors and actresses could potentially convey misleading messages to viewers, particularly those who are impressionable. He urged authorities to take decisive legal action against the actress, the serial’s director, and the broadcasting channel.

In response to Yekkur’s complaint, the Commissioner of Police forwarded the matter to the Mangaluru Traffic Police station. Subsequently, notices were issued to the owner of the two-wheeler featured in the scene and the serial’s director. Upon investigation, it was revealed that the scene had been filmed in Nandini Layout, Bengaluru, and was referred to the Rajajinagar police station for further scrutiny.

On May 10, after thorough inquiries, the Rajajinagar police station imposed a fine of Rs 500 on both the actress and the owner of the two-wheeler. Furthermore, the production manager of the serial committed to adhering strictly to traffic regulations in future episodes.

Expressing his contentment with the resolution, Jayaprakash Yekkur commented that the prompt response from the police, coupled with the imposition of a fine, serves as a valuable lesson and contributes significantly to enhancing public awareness.

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News Network
May 6,2024

Mangaluru, May 6: A five-year-old girl from Arendur village of Siddapura taluk of Uttara Kannada district died of Kyasanur Forest Disease (monkey fever) recently.

As her health deteriorated, she was admitted to the KMC Hospital in Mangaluru, where she failed to respond to the treatment and died on Friday night.

It is learned that the KFD is slowly spreading to the newer areas of coastal and malnad areas of Karnataka

According to officials, KFD spreads due to bites of ticks that generally survive on monkeys. This tick bites humans which causes the infection. Humans also contract the disease by coming in contact with cattle bitten by ticks.

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