Health Ministry issues new guidelines for exams in covid times

News Network
September 10, 2020

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New Delhi, Sep 10: The Health Ministry on Thursday issued fresh standard operating procedures to conduct examinations amidst the coronavirus pandemic, which involves following precautionary measures.

"Examination centres are frequented by a large number of students, as well as their parents, and staff till the entire duration of the exam and therefore, it's vital to plan and conduct these examinations, while following specific preventive measures," said the Health Ministry.

The guidelines include ensuring physical distancing, use of face cover, frequent hand washing, use of alcohol-based hand sanitisers and following respiratory etiquette. It also involves strict practice of covering one's mouth and nose while coughing and sneezing, self-monitoring of health by everybody, not spitting and reporting any illness at the earliest.

Only those examination centres which are outside the containment zone would be allowed to function. Staff and examinees from containment zones will not be permitted.

"Such examinees shall be given an opportunity to undertake the examination through other means or the universities, educational institutions, agency may consider appropriate measures in this regard," the guidelines stated.

Universities, educational institutions and examination conducting authorities may plan out the examination schedule in a staggered manner so as to avoid overcrowding at any examination centre on any day.

"Keeping in view physical distancing norms, institutions should have adequate room capacity to ensure proper seating arrangement for the examination. Appropriate arrangements for personal protection gear like face covers, masks, and other logistic like hand sanitisers, soap, sodium hypochlorite solution etc. shall be made available."

Exam functionaries and examinees may submit a self-declaration about their health status at the time of entrance to the examination centre. Such self-declaration form may be circulated at the time of issue of admit tickets.

Students should also be given prior information on what they should carry, which includes exam related documents, admit card, ID card etc., face mask, water bottle, hand sanitiser etc.

Adequate manpower shall be deployed by the institution for maintaining discipline to ensure observance to distancing norms and other preventive measures at all times during conduct of the examination.

Adequate number of registration rooms and manpower for document verification and recording of attendance shall be planned duly ensuring social distancing norms.

Invigilators and supervisory staff need to be briefed on the code of conduct in the context of Covid-19. The examination centre should have a designated isolation room for isolating any person who is found symptomatic at the time of screening or during examination, till such time medical advice may be sought.

Besides this, entrances will have mandatory hand hygiene and thermal screening provisions. If any examination functionary and examinee fails to meet the self-declaration criteria, they shall not be allowed entry.

Only asymptomatic staff and students shall be allowed inside the examination hall. In regular course, a symptomatic candidate should be referred to the nearest health centre and given an opportunity to undertake the examination through other means or at a later date.

"However, if a student is found to be symptomatic, the permission or denial thereof, in such cases shall be granted as per the policy already enunciated on the issue by the examination conducting authorities," the Ministry added.

All staff and students to be allowed entry only if using face cover and masks. The face cover and mask has to be worn at all times inside the examination centre by all. Enough entry and exits gates for students and staff shall be ensured to avoid overcrowding.

Maintaining physical distancing of a minimum of 6 feet, when queuing up for entry and inside the centre as far as feasible. Specific markings may be made with sufficient distance to manage the queue and ensure social distancing in the premises.

Proper crowd management in the examination centre as well as outside premises like parking lots, waiting areas... duly following physical distancing norms shall be ensured. Bags, books, mobiles should not be allowed in the examination centre.

The examinees will be taken to a registration room in batches maintaining adequate physical distancing norms for document verification and recording of attendance. Thereafter they will be escorted in batches to the allotted examination hall.

Frisking of examinees, if needed, shall be undertaken after thermal screening. Personnel involved in frisking shall wear triple layer medical mask in addition to gloves.

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News Network
December 6,2025

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With IndiGo flight disruptions impacting thousands of passengers, the airline on Saturday said that it will offer full waiver on all cancellations/reschedule requests for travel bookings between December 5, 2025 and December 15, 2025.

Earlier in the day, the civil aviation ministry had directed the airline to complete the ticket refund process for the cancelled flights by Sunday evening, as well as ensure baggage separated from the travellers are delivered in the next two days.

In a post on X, titled 'No questions asked', IndiGo wrote, "In response to recent events, all refunds for your cancellations will be processed automatically to your original mode of payment."

"We are deeply sorry for the hardships caused," it further added.

Several passengers, however, complained of not getting full refund as promised by the airline.

Netizens have shared screenchots of getting charged for airline cancellation fee and convenience fee.

"Please tell me why u have did this airline cancellation charges when u say full amount will be refunded (sic)," a user wrote sharing a screenshot of the refund page.

"Well, but you have still debited the convenience charges," wrote another.

Passengers have also raised concerns about the "cancel" option being disabled on the IndiGo app. "First enable the 'Cancel' button on your App & offer full refund on tickets cancelled by customers between the said dates," wrote a user.

A day after the country's largest airline, IndiGo, cancelled more than 1,000 flights and caused disruptions for the fifth day on Saturday, the ministry said that any delay or non-compliance in refund processing will invite immediate regulatory action.

The refund process for all cancelled or disrupted flights must be completed by 8 pm on Sunday, the ministry said in a statement.

"Airlines have also been instructed not to levy any rescheduling charges for passengers whose travel plans were affected by cancellations," it said.

On Saturday, more than 400 flights were cancelled at various airports.

IndiGo has also been instructed to set up dedicated passenger support and refund facilitation cells.

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News Network
December 2,2025

Mangaluru, Dec 2: Mangaluru International Airport responded to a medical emergency late on Monday night. Air India Express flight IX 522, travelling from Riyadh to Thiruvananthapuram, was diverted to Mangaluru Airport after a passenger in his late 30s experienced a medical emergency on board.

The Airport’s Operations Control Centre received an alert regarding the passenger’s health condition. The airport activated its emergency response protocol, mobilising the airport medical team and coordinating with stakeholders including CISF, immigration, and customs. 

Upon landing, airport medical personnel attended to the passenger, assessed his condition, and arranged to shift him to a local tertiary-care hospital for further treatment. The passenger’s relatives accompanied the passenger, who incidentally received necessary medical care on board, which helped stabilise the situation.

Following the handling of the emergency, the flight departed for Thiruvananthapuram at 2:05 am on Tuesday.

"We appreciate the cooperation of all parties involved, and this incident reaffirms our ongoing commitment to prioritising passenger safety and readiness to respond to unforeseen emergencies with professionalism and care," the Airport spokesperson said. 

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News Network
November 30,2025

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Mangaluru, Nov 30: A 22-year-old college student succumbed to her injuries at a private hospital in Mangaluru today, days after she was hit by a goods tempo while crossing a road in Padubidri.

The deceased has been identified as Preksha, a resident of Nadsalu Billitota in Padubidri. The fatal incident occurred as Preksha, who was returning home after completing her examination, attempted to cross the service road towards Mangaluru. She was struck by a goods tempo approaching from the Udupi side, causing her to fall and sustain a severe head injury.

Prompt action from local residents ensured she received immediate first aid before being rushed to a hospital in Mangaluru for specialised treatment. Despite medical efforts, she passed away while undergoing care.

Preksha was a student at Karavali College, Vamanjoor on the outskirts of Mangaluru city. The tragedy is compounded by the fact that she belonged to a financially vulnerable family, having previously lost her father. She is survived by her mother and brother.

A case related to the accident has been registered at the Padubidri police station, and an investigation is underway to determine the exact circumstances that led to the collision. The incident highlights the growing concerns over road safety, particularly on busy service roads, and serves as a tragic reminder of the human cost of traffic accidents.

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