New strain of covid: India stopping flights from UK upsets plans of many

Agencies
December 22, 2020

New Delhi, Dec 22: India stopping flights to and from Britain after a new strain of Covid-19 with high transmissibility was reported in the UK has upset plans of many who were to come back home before the New Year or return to universities there for pending research work.

The flight suspension till the end of this year was announced on Monday in view of detection of a new rapid-spreading strain of the coronavirus in parts of England. Besides India, other countries like Canada have also stopped flights from the UK.

"My family is visiting me and they were supposed to return post-Christmas. But now their plans seem to be doomed," said Abhijeet Dang, an IT professional in the UK.

He said the whole year people were not travelling fearing they would get stuck due to sudden lockdowns. "We kept delaying our travel, thinking either of us might get stuck, but recently my family took the chance and came to the UK," Abhijeet said.

His mother Taruna Dang, who is a professor at a private university in India, said, "I can continue taking online classes from the UK but we have seen in the past that once stranded, the struggle begins. We hope flights resume soon."

To add to his worries, the UK, following the detection of the new coronavirus strain, has been ordering localised lockdowns.

Deepak Tripathi came on a week-long business trip to Belfast in Northern Ireland to finish work before his wife's delivery in January.

"We suffered huge losses last year and I knew it will be a while before I can come again (to Belfast) because we are expecting our first child. But now, I am stranded here. I hope I am able to make it home in time before her delivery, though my parents are there with her," he said.

After waiting for over eight months, Natasha Sharma, had plans to travel back to the UK in the last week of December to continue her pending research from January onwards, but the same has been put on hold once again.

"I came in March for two weeks and got stuck here. I kept doing my work online and kept exploring options about how and when to go back," she told PTI.

Sharma said that after letting go off the initial apprehensions, exploring quarantine rules and the Vande Bharat schedule, and making several other arrangements, "I had plans to travel in the last week of December but again it has to be put on hold".

Various European nations and Canada have also barred UK flights. India’s ban is currently until the end of the year.

"Considering the prevailing situation in UK, Govt. of India has decided that all flights originating from UK to India to be suspended till 31st December 2020 (23.59 hours). This suspension to start w.e.f. 23.59 hours, 22nd December 2020," the aviation ministry said in a series of tweets. 

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News Network
December 5,2025

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New Delhi, Dec 5: IndiGo CEO Pieter Elbers issued a public apology this evening after more than a thousand flights were cancelled today, making it the "most severely impacted day" in terms of cancellations. The biggest airline of the country cancelled "more than half" of its daily number of flights on Friday, said Elbers. He also said that even though the crisis will persist on Saturday, the airline anticipates fewer than 1,000 flight cancellations.

"Full normalisation is expected between December 10 and 15, though IndiGo cautions that recovery will take time due to the scale of operations," the IndiGo CEO said. 

IndiGo operates around 2,300 domestic and international flights daily.

Pieter Elbers, while apologising for the major inconvenience due to delays and cancellations, said the situation is a result of various causes.

The crisis at IndiGo stems from new regulations that boost pilots' weekly rest requirements by 12 hours to 48 and allow only two night-time landings per week, down from six. IndiGo has attributed the mass cancellations to "misjudgment and planning gaps".

Elbers also listed three lines of action that the airline will adopt to address the issue.

"Firstly, customer communication and addressing your needs, for this, messages have been sent on social media. And just now, a more detailed communication with information, refunds, cancellations and other customer support measures was sent," he said.

The airline has also stepped up its call centre capacity.

"Secondly, due to yesterday's situation, we had customers stranded mostly at the nation's largest airports. Our focus was for all of them to be able to travel today itself, which will be achieved. For this, we also ask customers whose flights are cancelled not to come to the airports as notifications are sent," the CEO said.

"Thirdly, cancellations were made for today to align our crew and planes to be where they need to start tomorrow morning afresh. Earlier measures of the last few days, regrettable, have proven not to be enough, but we have decided today to reboot all our systems and schedules, resulting in the highest numbers of cancellations so far, but imperative for progressive improvements starting from tomorrow," he added.

As airports witnessed chaotic scenes, the Directorate General of Civil Aviation (DGCA) stepped in to grant IndiGo a temporary exemption from stricter night duty rules for pilots. It also allowed substitution of leaves with a weekly rest period. 

Civil Aviation Minister Ram Mohan Naidu has said a high-level inquiry will be ordered and accountability will be fixed.

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News Network
December 1,2025

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Udupi, Dec 1: A horrific case of alleged rape has unfolded in Udupi, where a worker from a Hindutva organisation, previously arrested and released on bail for harassing a young woman, is now accused of waylaying and sexually assaulting her.

The arrested individual has been identified as Pradeep Poojary (26), a member of the Hindu Jagarana Vedike's Nairkode unit in Perdur.

Poojary had allegedly been relentlessly harassing the young woman, pressuring her to marry him. When she bravely stood up to him and refused his demands, she filed a formal complaint at the Hiriyadka police station. He was subsequently arrested in that initial harassment case but was later granted bail.

According to police reports, driven by the same malicious grudge, Poojary allegedly intercepted the woman again on November 29. While she was walking through a deserted area, the accused is claimed to have threatened her by grabbing her neck. When she again refused to marry him, he allegedly proceeded to rape her.

The survivor immediately informed her family about the traumatic assault. Following this, her parents lodged a complaint at the Udupi women’s police station.

Police arrested Poojary again and produced him before the court. He has since been remanded to judicial custody.

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News Network
December 6,2025

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With IndiGo flight disruptions impacting thousands of passengers, the airline on Saturday said that it will offer full waiver on all cancellations/reschedule requests for travel bookings between December 5, 2025 and December 15, 2025.

Earlier in the day, the civil aviation ministry had directed the airline to complete the ticket refund process for the cancelled flights by Sunday evening, as well as ensure baggage separated from the travellers are delivered in the next two days.

In a post on X, titled 'No questions asked', IndiGo wrote, "In response to recent events, all refunds for your cancellations will be processed automatically to your original mode of payment."

"We are deeply sorry for the hardships caused," it further added.

Several passengers, however, complained of not getting full refund as promised by the airline.

Netizens have shared screenchots of getting charged for airline cancellation fee and convenience fee.

"Please tell me why u have did this airline cancellation charges when u say full amount will be refunded (sic)," a user wrote sharing a screenshot of the refund page.

"Well, but you have still debited the convenience charges," wrote another.

Passengers have also raised concerns about the "cancel" option being disabled on the IndiGo app. "First enable the 'Cancel' button on your App & offer full refund on tickets cancelled by customers between the said dates," wrote a user.

A day after the country's largest airline, IndiGo, cancelled more than 1,000 flights and caused disruptions for the fifth day on Saturday, the ministry said that any delay or non-compliance in refund processing will invite immediate regulatory action.

The refund process for all cancelled or disrupted flights must be completed by 8 pm on Sunday, the ministry said in a statement.

"Airlines have also been instructed not to levy any rescheduling charges for passengers whose travel plans were affected by cancellations," it said.

On Saturday, more than 400 flights were cancelled at various airports.

IndiGo has also been instructed to set up dedicated passenger support and refund facilitation cells.

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