Booted out of Jet Airways, expat pilots may land at strike-hit Air India

June 1, 2012

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New Delhi, June 1: Air India will turn to expat pilots sacked recently by Jet Airways to beef up its dwindling numbers in a last-ditch attempt to normalize operations devastated by a 24-day strike by pilots.

"Air India seeks to operate a small international schedule from now on with the help of 200 pilots, for which it is looking to hire 50-60 expats sacked by Jet Airways recently," a senior official in the civil aviation ministry told ET.

The stricken national carrier is attempting to restore some semblance of normalcy to its crippled international operations, and improve financial performance to meet the milestones set by the government as a condition for the 30,000-crore bailout package. Money will be released only if the airline meets certain performance targets, such as dropping unprofitable routes.

The strike has cost the debt-laden airline more than Rs 330 crore in revenues and is worsening an already difficult financial situation. Air India's losses stand at Rs 20,000 crore and it has a debt of over Rs 43,000 crore.

Jet Airways, India's largest airline by market share, has decided to terminate the services of 72 expats after the near-collapse of Kingfisher Airlines forced several pilots of the Vijay Mallya-promoted carrier to seek jobs elsewhere.

Jet, which reported a doubling of losses in the fourth quarter ended March 2012, is looking to cut costs by hiring locals. Salaries of expat pilots are higher than those of their Indian counterparts.

Air India, whose operations have been affected by the 24-day strike by the 400-strong Indian Pilots' Guild (IPG), is operating a curtailed international schedule with nearly 120 executive/management pilots. The airline has sacked 101 of the 400 agitating pilots, who are demanding exclusive rights to fly Boeing 787 Dreamliner aircraft. The airline has not taken delivery of the aircraft so far.

However, after the terminations, the pilots have piped down.

Striking pilots will become redundant

The striking Air India pilots have agreed to resume work if their colleagues are either taken back immediately or an assurance is given to this effect. The government, however, has rejected this demand saying the pilots should join without any preconditions.

"AI has already got in touch with some of the available pilots and if the IPG members do not rejoin, they will become redundant as Air India is working on a plan to fly only on profitable international routes. So our requirement for pilots is going to come down," the official said.

Flying on profitable routes is one of the milestones for Air India and the civil aviation ministry recently set up an oversight committee to decide the routes that would be shut and those that would continue. The airline's losses have been blamed on high costs and a large concentration of unprofitable routes.

Air India's decision puts further pressure on the striking pilots, whose numbers had started thinning due to strong government pressure. Some pilots have returned to work and there is a feeling of inevitability among those still on strike.

There is a shortage of commanders in India and domestic airlines heavily depend on expatriates to fulfill their needs. But a few members of the IPG, who did not wish to be identified, agreed there would be no place for them if 400 pilots were to start looking for jobs. About 500 expat pilots are employed by various domestic airlines, but their services are likely to be terminated by December 2013.

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News Network
December 4,2025

indigocrisis.jpg

Angry outbursts, long queues, and desperate appeals filled airports across India today as IndiGo grappled with a severe operational breakdown. Hundreds of flights have been cancelled or delayed, leaving thousands of passengers stranded through the night and forcing many to spend long hours at helpdesks.

Social media was flooded with videos of fliers pleading for assistance, accusing the airline of misleading updates, and demanding accommodation after being stuck for 10 to 12 hours at airports such as Hyderabad and Bengaluru.

What Triggered the Meltdown?

IndiGo has attributed the widespread disruption to “a multitude of unforeseen operational challenges.” These include:

•    Minor technology glitches
•    Winter-season schedule adjustments
•    Bad weather
•    Congestion in the aviation network
•    New crew rostering rules (Flight Duty Time Limitations or FDTL)

Among these, the most disruptive has been the implementation of the updated FDTL norms introduced by the Directorate General of Civil Aviation (DGCA) in January 2024.

These rules were designed to reduce pilot fatigue and improve passenger safety. Key changes include:

•    Longer weekly rest periods for flight crew
•    A revised definition of “night,” extending it by an extra hour
•    Tighter caps on flight duty timing and night landings
•    Cutting night shifts for pilots and crew from six per roster cycle to just two

Once these norms became fully enforceable, airlines were required to overhaul rosters well in advance. For IndiGo, this triggered a sudden shortage of crew available for duty, leading to cascading delays and cancellations.

Why IndiGo Was Hit the Hardest

IndiGo is India’s largest airline by a wide margin, operating over 2,200 flights daily. That’s roughly double the number operated by Air India.

When an airline of this size experiences even a 10–20% disruption, it translates to 200–400 flights being delayed or grounded — producing massive spillover effects across the country.

IndiGo also relies heavily on high-frequency overnight operations, a model typical of low-cost carriers that aim to maximise aircraft utilisation and reduce downtime. The stricter FDTL norms clash with these overnight-heavy schedules, forcing the airline to pull back services.

Aviation bodies have also criticised IndiGo’s preparedness. The Airline Pilots' Association of India (ALPA) said airlines were given a two-year window to plan for the new rules but “started preparing rather late.” IndiGo, it said, failed to rebuild crew rosters 15 days in advance as required.

The Federation of Indian Pilots (FIP) went further, calling the crisis the result of IndiGo’s “prolonged and unorthodox lean manpower strategy,” and alleging that the airline adopted a hiring freeze even as it knew the new rules would require more careful staffing.

How Many Flights Are Affected?

In the past 48 hours, over 300 flights have been cancelled. At least 100 more are expected to be cancelled today.

City-wise impact:

•    Hyderabad: 33 expected cancellations; several fliers stranded overnight
•    Bengaluru: over 70 expected cancellations
•    Delhi, Mumbai, Chennai, Kolkata: widespread delays and missed connections

Passengers shared distressing accounts online.

One customer at Hyderabad airport said they waited from 6 PM to 9 AM with “no action taken” regarding their delayed Pune flight. Another said IndiGo repeatedly told them the crew was “arriving soon,” only for the delay to stretch over 12 hours.

IndiGo has apologised for the disruption and promised that operations will stabilise within 48 hours, adding that “calibrated adjustments” are being made to contain the chaos.

What Should Passengers Do Now?

For those flying in the next few days, especially with IndiGo, here are key precautions:

1. Keep Checking Flight Status
Monitor your flight closely before leaving for the airport, as delays may be announced last-minute.

2. Arrive Early
Expect long queues at counters and security due to crowding and rescheduling.

3. Carry Essentials
Pack snacks, water, basic medicines, chargers, and items for children or senior citizens. Extended waiting times should be anticipated.

4. Use Flexible Booking Options
If you booked tickets with a free-date-change or cancellation option, consider using them.
If you haven’t booked yet, prefer refundable or flexible fares, or even consider alternate airlines.

5. Follow IndiGo’s Updates
Keep an eye on IndiGo’s official social media channels and contact customer support for rebooking and refund queries.

What Needs to Change?

Pilot groups have raised concerns not just about staffing but also the planning practices behind it.
The Federation of Indian Pilots accused IndiGo of:

•    Imposing an unexplained hiring freeze despite knowing the FDTL changes were coming
•    Entering non-poaching agreements that limited talent movement
•    Keeping pilot pay frozen
•    Underestimating the need to restructure operations in advance

They have urged DGCA to approve seasonal schedules only after airlines prove they have adequate pilot strength under the new norms.

ALPA also warned that some airlines might be using the delays as an “immature pressure tactic” to push DGCA for relaxations in the new rules — which, if granted, could compromise the very safety standards the norms were meant to protect.

Both pilot bodies stressed that no exemption should dilute safety, and any deviations should be based solely on scientific risk assessment.

Is a Solution in Sight?

While IndiGo says normalcy will return within two days, aviation experts believe that fully stabilising operations could take longer, depending on how quickly the airline can:
•    Re-align rosters
•    Mobilise rested crew
•    Boost staffing
•    Adjust its winter schedule to match regulatory requirements
Passengers are advised to remain prepared for continued delays over the next few days as the airline works through its backlog. 

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