Passport office to clear 500 more online applications daily

June 21, 2012

Passport_500

New Delhi, June 21: Shaken by the rising public anger against messy implementation of the new internet-based passport application system, the ministry of external affairs on Wednesday put in place a number of measures that are expected to make it easier for people to apply for passports. Some of these measures will come into effect immediately and a few more are likely to be announced on Friday.

Among the steps taken right away is a hike in the number of daily online appointments by 500. This is expected to ease up some pressure on applicants. Right now, the window for making online applications is exceedingly short. The hike by 500 is expected to make this window a little larger. What's more, the passport office will now work also on Saturdays in Delhi. In other words, 12,000 more passport applications will be dealt with every month.

These measures, as well as some more, were taken in the wake of The Times of India highlighting the pain of passport applicants in a series of reports. "We have treated the matter with utmost concern after the TOI reports. We will be releasing more appointment slots every day, little by little, and in 15 days you will see a definite impact," said chief passport officer (CPO) and joint secretary in the MEA, Muktesh Kumar Pardeshi.

The MEA has said that all Passport Seva Kendras (PSKs) will be increasing their capacity to deal with applicants over the next fortnight. The ministry also said that family tokens will be issued to allow family members to seek appointments together. In order to tackle touts and recalcitrant babus, the ministry said the online process would be made more transparent and anyone asking for money to play the system would face strict action.

Ministry officials promised that the website would be revisited to ensure that all requirement of documents are clearly mentioned. This will ensure that there will be no suprises or whimsical demands for documents. Together with the stick, the ministry is expected to shortly announce the carrot - a monetary incentive policy for those clearing a higher number of applications.

The ministry has decided to make one passport centre dedicated for passports under the Tatkal scheme. Right now because of the mess, Tatkal passport application do not get any real advantage despite paying an additional Rs 2,500.

Starting Thursday, the Bhikaji Cama Place PSK will accommodate 500 more online appointments, taking the total number of booking slots allotted to Delhi to 2,000. Pardeshi claimed that PSKs in Delhi have been witnessing a trend of roughly 30% online applicants not showing up on the appointed day. Calling it a "sheer waste of resource", Pardeshi said the MEA has factored in this absenteeism and will release more slots accordingly.

A special token intended to serve families better is also in the pipeline. TOI readers had complained that they couldn't book online appointments for their families on the same day as theirs. This new token, Pardeshi said, would solve this problem.

The ambiguities in the passport application process have been another concern. Both MEA and Tata Consultancy Services have claimed that the new system is "absolutely transparent" and "smooth". When TOI investigated the issue, it found that information pertaining to the mandatory documents displayed on the portal, www.passportindia.gov.in, was not in consonance with the ones asked by the PSKs. When PSKs were asked the reason, they said they reserved the right to demand additional documents.

This will not happen anymore, said the CPO. "We are working on our portal and will soon upload an advisory for applicants. The process will be explained in detail and hopefully, nobody will face any inconvenience at the PSKs in terms of 'surprise demands'," Pardeshi said.

But what about those people who fail to book appointments online and have to seek help from agents, who charge hefty amounts for bookings? "We are issuing instructions to all passport offices to lodge FIRs against anyone found claiming to arrange for multiple bookings in exchange for money. We are also considering an idea to rope in the postal department into the process. Post offices can book online appointments for a token fee and keep agents out of the picture completely," said Basant K Gupta, additional secretary, consular passport & visa division, MEA.

Passport promises

500 more online appointment slots for Passport Seva Kendra at Bhikaji Cama Place, taking total number of slots for Delhi to 2,000.

Tokens to allow entire family to turn up on same day for appointment.

Passport offices to lodge FIRs against those promising multiple bookings for fee.

Post offices may be alllowed to book online appointments for applicants without Net access.

Website to list details of all mandatory documents. PSKs can't turn away applicants by saying they reserve right to demand additional papers.

Likely announcements on Friday

Dedicated office for processing Tatkaal applications.

All passport offices to work on Saturdays too.

Special incentive scheme for staff for faster processing.

Quote

We have treated the matter with utmost concern after the TOI reports. In 15 days you will see a definite impact

—Muktesh Kumar Pardeshi, chief passport officer

Times View

It's good that the authorities are responding to media reports on the problems being faced by passport applicants. It's hoped that what's been announced will actually be done right away. We want a transparent and an efficient system for issuing passports. And an Internet-based system can achieve that. Transparency will, of course, mean that certain vested interests - from touts to corrupt passport office babus - will be badly hit. And these interests are trying to derail a more transparent system. There must be a firm message from the top that the system will be cleaned up and anyone found to be subverting it will be dealt with firmly.

Comments

Add new comment

  • Coastaldigest.com reserves the right to delete or block any comments.
  • Coastaldigset.com is not responsible for its readers’ comments.
  • Comments that are abusive, incendiary or irrelevant are strictly prohibited.
  • Please use a genuine email ID and provide your name to avoid reject.
News Network
April 23,2024

cong.jpg

Congress workers protested outside the home of Nilesh Kumbhani, the party's candidate from Gujarat's Surat Lok Sabha seat whose nomination form was rejected due to alleged discrepancies, as he was likely to join the BJP, sources said on Tuesday.

The protest came a day after the BJP's Mukesh Dalal was declared the winner from the party stronghold following the withdrawal of all the other eight candidates in the fray.

The sources said that the protesters called Kumbhani a "traitor" and "killer of democracy", adding that he could join the BJP as early as this week.

Kumbhani's nomination form was rejected after he was unable to present even one of his three proposers before Returning Officer Sourabh Pardhi.

The BJP had raised questions about the discrepancies in the signatures of three proposers in his nomination form.

The nomination form of Suresh Padsala, the Congress' substitute candidate from Surat, was also invalidated, pushing the party out of the poll fray in the BJP stronghold.

In his order, Pardhi said the four nomination forms submitted by Kumbhani and Padsala were rejected because at first sight, discrepancies were found in the signatures of the proposers, and they did not appear genuine.

The Lok Sabha elections in the Surat seat was supposed to take place on May 7.

Comments

Add new comment

  • Coastaldigest.com reserves the right to delete or block any comments.
  • Coastaldigset.com is not responsible for its readers’ comments.
  • Comments that are abusive, incendiary or irrelevant are strictly prohibited.
  • Please use a genuine email ID and provide your name to avoid reject.
News Network
April 25,2024

mamata.jpg

Kolkata: Defence Minister Rajnath Singh or Transport Minister Nitin Gadkari could have been the prime minister, said Trinamool Congress supremo and West Bengal chief minister Mamata Banerjee, subtly taking a dig at the Bharatiya Janata Party leaders relegated to the second rung of the organisational echelons.

Banerjee’s nephew and the TMC general secretary Abhishek Banerjee, on the other hand, attempted to stoke trouble within the BJP’s unit in West Bengal, saying that at least 10 more state legislators of the saffron party were keen to join his party and in touch with him.

"You (Rajnath Singh) are surviving at the mercy of Modi (Prime Minister Narendra Modi). You are saluting Modi daily to save your chair. You or Nitin Gadkari could have been the PM (prime minister) today," the TMC supremo said in an election rally at Ausgram in Bolpur Lok Sabha constituency on Wednesday. "There would have been no problem...at least there would have been a gentleman in the chair who knows minimum courtesy," she added.

Banerjee was responding to Singh’s diatribe against herself and the TMC government led by her. The defence minister, who had addressed an election rally in Murshidabad on Sunday, had criticised the TMC government for alleged corruption and anarchy in West Bengal.

Singh had referred to the attacks on the Enforcement Directorate officials on January 5 during a raid at the residence of the TMC leader Sheikh Shahjahan at Sandeshkhali in North 24 Parganas district of the state. It was followed by an agitation by local women protesting against atrocities by Shahjahan and his aides known to be owing allegiance to the TMC.

Singh questioned how the state government, led by a woman as the chief minister, could allow such atrocities on women to take place. He went on to say that Banerjee had lost all ‘mamata’ (affection and compassion) for people.

Banerjee shared a cordial relationship with Singh since the days when they both were ministers in the central government led by then Prime Minister Atal Bihari Vajpayee. Singh avoided personally criticising Banerjee in the past.

He, however, went ballistic against Banerjee on Sunday, triggering a strong response from the TMC supremo on Wednesday.

"The BJP is trying to get into the game of breaking parties, but they can't win in it. They poached two of our MPs, and we replied by taking two of their MPs, Arjun Singh and Babul Supriyo. Recently, by using ED raids, they inducted Tapas Ray. At least 10 top leaders of the BJP are in the queue to join the TMC," Abhishek said in another election rally in Murshidabad on Wednesday.

Comments

Add new comment

  • Coastaldigest.com reserves the right to delete or block any comments.
  • Coastaldigset.com is not responsible for its readers’ comments.
  • Comments that are abusive, incendiary or irrelevant are strictly prohibited.
  • Please use a genuine email ID and provide your name to avoid reject.
News Network
April 26,2024

evm.jpg

The Supreme Court of India on Friday, April 26, rejected pleas seeking 100% cross-verification of votes cast using EVMs with a Voter Verifiable Paper Audit Trail (VVPAT) and said “blindly distrusting” any aspect of the system can breed unwarranted scepticism.

A bench of Justices Sanjiv Khanna and Dipankar Datta delivered two concurring verdicts. It dismissed all the pleas in the matter, including those seeking to go back to ballot papers in elections.

An EVM comprises three units – the ballot unit, the control unit and the VVPAT. All three are embedded with microcontrollers with a burnt memory from the manufacturer. Currently, VVPATs are used in five booths per assembly constituency.

EVM VVPAT case: Supreme Court issues two directives

1.    Justice Khanna directed the Election Commission of India to seal and store units used to load symbols for 45 days after the symbols have been loaded to electronic voting machines in strong rooms.

2.    The Supreme Court also allowed engineers of the EVM manufacturers to verify the microcontroller of the machines after the declaration of the results at the request of candidates who stood second and third. The top court said the request for the verification of the microcontroller can be made within seven days of the declaration of the results after payment of fees.

Option for candidates to seek verification of EVM programmes

•    Candidates who secure second and third position in the results can request for the verification of burnt memory semicontroller in 5% of the EVMs per assembly segment in a Parliamentary constituency. The written request to be made within seven days of the declaration of the results.

•    *On receiving such a written request, the EVMs shall be checked and verified by a team of engineers from the manufacturer of the EVMs.

•    Candidates should identify the EVMs to be checked by a serial number of the polling booth.

•    Candidates and their representatives can be present at the time of the verification.

•    After verification, the district electoral officer should notify the authenticity of the burnt memory.

•    Expenses for the verification process, as notified by the ECI, should be borne by the candidate making the request.
What did the Supreme Court say?

•    "If EVM is found tampered during verification, fees paid by the candidates will be refunded," the bench said.

•    "While maintaining a balanced perspective is crucial in evaluating systems or institutions, blindly distrusting any aspect of the system can breed unwarranted scepticism...," Justice Datta said.

Who filed the petitions?

NGO Association for Democratic Reforms, one of the petitioners, had sought to reverse the poll panel's 2017 decision to replace the transparent glass on VVPAT machines with an opaque glass through which a voter can see the slip only when the light is on for seven seconds.

The petitioners have also sought the court's direction to revert to the old system of ballot papers.

Comments

Add new comment

  • Coastaldigest.com reserves the right to delete or block any comments.
  • Coastaldigset.com is not responsible for its readers’ comments.
  • Comments that are abusive, incendiary or irrelevant are strictly prohibited.
  • Please use a genuine email ID and provide your name to avoid reject.