Army mum as ghost of 1995 western tourists' killing returns

August 6, 2012

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New Delhi, August 6: More than three months after the release of an explosive book on the 1995 abduction of six western backpackers by militants in Kashmir, neither the Army nor the Centre has responded to the authors' allegations that the government did not rescue the hostages despite having intelligence on the movement of the captors. TOI's attempts over a period of two weeks to get a reaction from the Army were met with silence.

The events date back to July 1995, when a terror outfit called al-Faran, an offshoot of the Harkat ul-Ansar, is believed to have abducted the tourists to negotiate the release of 21 comrades locked up in Indian prisons. These included Jaish-e-Muhammad ideologue Maulana Masood Azhar (who was released in 1999 in exchange for IC814 passengers) and British national Omar Sheikh (who would later kill journalist Daniel Pearl).

One of the abducted tourists, American John Childs, escaped; but four others — Keith Mangan (British), Paul Wells (British), Donald Hutchings (American) and Dirk Hasert (German) — vanished without a trace. A fifth, Hans Christian Ostro ( Norway), was found dead with his head 40 feet from the torso.

Now, 17 years later, those horrific events have been revisited in the book, The Meadow, written by British journalists Adrian Levy and Cathy Scott-Clark. It hit the stores in April this year.

The book does not just hint that the government wasn't keen on mounting a rescue, quoting crime branch sources, it claims it wasn't al-Faran but forces loyal to the government that had bumped off the tourists with the connivance of the special task force and the Army.

The then Narasimha Rao government, the book alleges, wanted to use the hostage crisis as a tool to build international pressure on Pakistan. It says the government had intelligence about the movement of the terrorists and the hostages, including high-resolution images taken by an armed forces helicopter.

'Raped for telling truth'

In another fantastic claim, the book says when a woman foreign tourist who had seen five hostages being taken away to Aru on July 5, 1995, reported the matter to the nearest Rashtriya Rifles (RR) camp, a major raped her.

It says the RR ran informer networks of surrendered militants (or renegades) and had put in place a cash-for-corpses incentive scheme. The renegades used to be paid between Rs 10,000 and Rs 20,000 per corpse depending on the seniority of the slain militant; but the RR never conducted any physical verification of the bodies, the book says.

In the face of such serious charges, TOI decided to elicit an Army reply. We tried to speak to Major General SL Narasimhan, additional director general public information (ADGPI), Indian Army. We called him up at his office at South Block in New Delhi on July 10 and asked for his reaction on the book. He expressed ignorance about the book and instead asked TOI for details.

After being briefly told about the book's contents, the Major General said, "Many people will say many things about a lot of issues. That doesn't mean any of it is true." He then promised to revert with a specific response after reading the book. We called Maj Gen Narasimhan again on July 12 but his PA said he was busy and asked us to call up after 5pm. When we did, we were told the general had left for the day. We asked for the general's email ID, which the PA said he didn't have.

Next, we tried to reach military secretary Lt Gen Syed Ata Hasnain, who was, until June, the general officer commanding of 15 Corps based in Srinagar. The RR — a crack counter-insurgency force — is under the operational command of 15 Corps. Gen Hasnain was unavailable on July 12 and the next day.

We then asked for Gen Hasnain's staff officer, Colonel Anupam Singh Randhawa. He was available. "I have read the book; but, I am afraid, I cannot say anything about it. You see, I can fix up an interview with Gen Hasnain only if the ADGPI permits. You will have to speak to him about it," Randhawa said. We turned to the ADGPI and again found him "busy".

Once again, we asked for his email ID; but this time, the PA asked us to speak to Colonel H Sawhney, director, media. He gave us an email ID and told us he would pass on the message to Gen Narasimhan. So, on Friday, July 13, we sent the email. The reply never came. We contacted the ADGPI again on July 25 to find out if he had read the book and was willing to comment. This time he was "busy having lunch".


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News Network
December 5,2025

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New Delhi, Dec 5: IndiGo CEO Pieter Elbers issued a public apology this evening after more than a thousand flights were cancelled today, making it the "most severely impacted day" in terms of cancellations. The biggest airline of the country cancelled "more than half" of its daily number of flights on Friday, said Elbers. He also said that even though the crisis will persist on Saturday, the airline anticipates fewer than 1,000 flight cancellations.

"Full normalisation is expected between December 10 and 15, though IndiGo cautions that recovery will take time due to the scale of operations," the IndiGo CEO said. 

IndiGo operates around 2,300 domestic and international flights daily.

Pieter Elbers, while apologising for the major inconvenience due to delays and cancellations, said the situation is a result of various causes.

The crisis at IndiGo stems from new regulations that boost pilots' weekly rest requirements by 12 hours to 48 and allow only two night-time landings per week, down from six. IndiGo has attributed the mass cancellations to "misjudgment and planning gaps".

Elbers also listed three lines of action that the airline will adopt to address the issue.

"Firstly, customer communication and addressing your needs, for this, messages have been sent on social media. And just now, a more detailed communication with information, refunds, cancellations and other customer support measures was sent," he said.

The airline has also stepped up its call centre capacity.

"Secondly, due to yesterday's situation, we had customers stranded mostly at the nation's largest airports. Our focus was for all of them to be able to travel today itself, which will be achieved. For this, we also ask customers whose flights are cancelled not to come to the airports as notifications are sent," the CEO said.

"Thirdly, cancellations were made for today to align our crew and planes to be where they need to start tomorrow morning afresh. Earlier measures of the last few days, regrettable, have proven not to be enough, but we have decided today to reboot all our systems and schedules, resulting in the highest numbers of cancellations so far, but imperative for progressive improvements starting from tomorrow," he added.

As airports witnessed chaotic scenes, the Directorate General of Civil Aviation (DGCA) stepped in to grant IndiGo a temporary exemption from stricter night duty rules for pilots. It also allowed substitution of leaves with a weekly rest period. 

Civil Aviation Minister Ram Mohan Naidu has said a high-level inquiry will be ordered and accountability will be fixed.

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News Network
December 3,2025

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IndiGo, India’s largest airline, is battling one of its worst operational disruptions in recent years, with hundreds of delays and cancellations throwing domestic travel into chaos.

Government data on Tuesday showed its on-time performance plunging to 35%, an unusual dip for a carrier long associated with punctuality.

By Wednesday afternoon, airports in Delhi, Mumbai, Bengaluru and Hyderabad had collectively reported close to 200 cancellations, stranding travellers across the country.

Crew Shortage After New Duty Norms

A major trigger behind the meltdown is a severe crew shortage, especially among pilots, following the rollout of revised Flight Duty Time Limitation (FDTL) norms last month.

The rules mandate longer rest hours and more humane rosters — a shift IndiGo has struggled to incorporate across its vast network.

Sources said several flights were grounded due to lack of cabin crew, while some delays stretched upwards of eight hours.

With IndiGo controlling over 60% of India’s domestic aviation market, the ripple effect has impacted airports nationwide.

IndiGo Issues Apology, Lists “Compounding Factors”

In a statement, IndiGo acknowledged the large-scale disruption:

“We sincerely apologise to customers. A series of unforeseen operational challenges — technology glitches, winter schedule changes, adverse weather, system congestion and updated FDTL norms — created a compounding impact that could not have been anticipated.”

To stabilise operations, the airline has begun calibrated schedule adjustments for the next 48 hours, aiming to restore punctuality. Affected passengers are being offered refunds or alternate travel arrangements, IndiGo said.

What the FDTL Rules Require

The FDTL norms, designed to reduce pilot fatigue, cap duty and flying hours as follows:
•    Maximum 8 hours of flying per day
•    35 hours per week
•    125 hours per month
•    1,000 hours per year

Crew must also receive rest equalling twice the flight duration, with a minimum 10-hour rest period in any 24-hour window.

The DGCA introduced these limits to enhance flight safety.

Hyderabad: 33 Flights Cancelled, Long Queues Reported

Hyderabad’s Rajiv Gandhi International Airport saw heavy early-morning crowds as 33 IndiGo flights (arrivals and departures) were cancelled.

The airport clarified on X that operations were normal, advising passengers to contact IndiGo directly for latest flight status.

Cancellations included flights to and from Visakhapatnam, Goa, Ahmedabad, Delhi, Bengaluru, Chennai, Madurai, Hubli, Bhopal and Bhubaneswar.

Bengaluru: 42 Flights Disrupted

Bengaluru’s Kempegowda International Airport recorded 42 cancellations — 22 arrivals and 20 departures — affecting routes to Delhi, Mumbai, Chennai, Hyderabad, Goa, Kolkata and Lucknow.

Passengers Vent on Social Media

Irate travellers took to X to share their experiences. One passenger stranded in Hyderabad wrote: “I have been here since 3 a.m. and missed an important meeting.”

Another said: “My flight was pushed from 1:55 PM to 2:55 PM and now 4:35 PM. I was informed only three minutes before entering the airport.”

Delhi Airport Hit by Tech Glitch

At Delhi Airport, the disruption deepened due to a slowdown in the Amadeus system — used for reservations, check-ins and departure control.

The technical issue led to longer queues and sluggish processing, adding to delays already worsened by staff shortages.

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