India ranks 131st in press freedom index; Internet 'partly free'

November 21, 2012

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Washington, November 21: Just in case you did not know, India ranks 131st — between Burundi and Angola — in the 2012 press freedom index of Reporters without Borders. Freedom House puts India in the "party free" category in the 2012 Internet freedom rankings, below Argentina, South Africa, and Ukraine. So much for the world's largest democracy.

India's bragging rights about being one of the world's thriving civil societies with strong free speech statutes, already under a cloud, is facing searching questions following several episodes aimed at curbing freedom of expression. Two young women thrown in the clink for questioning the over-the-top response to Bal Thackeray's death is the latest incident to attract attention of free speech advocates, civil liberties activists, and the world media.

Both Thackeray's death and the aftermath, including massive crowds at the funeral and arrests of the young women received wide coverage in US by a media hard-pressed to understand the granular details of Mumbai's parochial and chauvinistic politics. "A demagogue freezes Mumbai for the last time," was the headline of a Bloomberg report while the Chicago Sun-Times described Thackerey as a "Hindu extremist leader linked to waves of mob violence against Muslims and migrant workers in India."

But the freedom of expression issue went beyond Thackeray's death and the Facebook episode that resulted in police bearing down on two young women who have been bullied into silence for questioning the enforced mourning. Free speech mavens recalled several incidents in recent times, including Congress party shenanigans to muzzle social media, to muse about the decline of civil liberties in India.

The RWB report, for instance, says there is an increasing trend in India of web monitoring and censorship by authorities. According to the Google Transparency website, which logs the Internet content removal requests that Google receives from governments, Indian officials have asked Google multiple times (67 to be exact, between July and December 2010) to remove 282 content items (namely videos critical of politicians) from YouTube and several blogs. Google allegedly complied with 22% of the requests, says RWB.

A Freedom House 2012 study of 47 countries on the subject of Internet freedom ranks India in the "partly free" category, a rank below fully free countries such as USA, Brazil, Argentina, South Africa and Australia. In its study of key internet controls, the report cites India for blocking Web 2.0, localized or nationwide ICT shutdown, passing new laws increasing censorship, and arrests of bloggers for political and social commentary.

"Ever since the 2008 Bombay attacks, the authorities have been intensifying their Internet surveillance and pressure on technical service providers while publicly denying censorship accusations. The national security policy of the world's largest democracy is undermining online freedom of expression and Internet users' privacy," the RWB report noted.

Some of the ranking makes little sense. In the RWB report on press freedom, for instance, Jamaica, Namibia, and Mali are ranked in the top 25, and Papua New Guinea, Ghana, and Botswana are in top 50; the US came in only 47th and India 131st, down from 122nd in 2010 and 105th in 2009.

So do the media in Mali and Papua New Guinea have greater freedom than in US and India? Not really. The RWB index is based on a complex questionnaire that asks about every kind of violation directly affecting journalists and netizens (including murders, imprisonment, physical attacks and threats) and news media (censorship, confiscation of newspaper issues, searches and harassment). It also measures the level of self-censorship in each country and the ability of the media to investigate and criticize. Financial pressure is also assessed and incorporated into the final score.

The questionnaire also takes account of the legal framework for the media (including penalties for press offences, the existence of a state monopoly for certain kinds of media and how the media are regulated) and the level of independence of the public media. It also reflects violations of the free flow of information on the Internet. The index, says RWB, should in no way be taken as an indication of the quality of the media in the countries concerned.

Still, the numbers do not look good for India. And the recent incidents don't augur well.


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News Network
December 6,2025

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With IndiGo flight disruptions impacting thousands of passengers, the airline on Saturday said that it will offer full waiver on all cancellations/reschedule requests for travel bookings between December 5, 2025 and December 15, 2025.

Earlier in the day, the civil aviation ministry had directed the airline to complete the ticket refund process for the cancelled flights by Sunday evening, as well as ensure baggage separated from the travellers are delivered in the next two days.

In a post on X, titled 'No questions asked', IndiGo wrote, "In response to recent events, all refunds for your cancellations will be processed automatically to your original mode of payment."

"We are deeply sorry for the hardships caused," it further added.

Several passengers, however, complained of not getting full refund as promised by the airline.

Netizens have shared screenchots of getting charged for airline cancellation fee and convenience fee.

"Please tell me why u have did this airline cancellation charges when u say full amount will be refunded (sic)," a user wrote sharing a screenshot of the refund page.

"Well, but you have still debited the convenience charges," wrote another.

Passengers have also raised concerns about the "cancel" option being disabled on the IndiGo app. "First enable the 'Cancel' button on your App & offer full refund on tickets cancelled by customers between the said dates," wrote a user.

A day after the country's largest airline, IndiGo, cancelled more than 1,000 flights and caused disruptions for the fifth day on Saturday, the ministry said that any delay or non-compliance in refund processing will invite immediate regulatory action.

The refund process for all cancelled or disrupted flights must be completed by 8 pm on Sunday, the ministry said in a statement.

"Airlines have also been instructed not to levy any rescheduling charges for passengers whose travel plans were affected by cancellations," it said.

On Saturday, more than 400 flights were cancelled at various airports.

IndiGo has also been instructed to set up dedicated passenger support and refund facilitation cells.

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News Network
December 4,2025

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Domestic carrier IndiGo has cancelled over 180 flights from three major airports — Mumbai, Delhi and Bengaluru — on Thursday, December 4, as the airline struggles to secure the required crew to operate its flights in the wake of new flight-duty and rest-period norms for pilots.

While the number of cancellations at Mumbai airport stands at 86 (41 arrivals and 45 departures) for the day, at Bengaluru, 73 flights have been cancelled, including 41 arrivals, according to a PTI report that quoted sources.

"IndiGo cancelled over 180 flights on Thursday at three airports-Mumbai, Delhi and Bengaluru," the source told the news agency.

Besides, it had cancelled as many as 33 flights at Delhi airport for Thursday, the source said, adding, "The number of cancellations is expected to be higher by the end of the day."

The Gurugram-based airline's On-Time Performance (OTP) nosedived to 19.7 per cent at six key airports — Delhi, Mumbai, Chennai, Kolkata, Bengaluru and Hyderabad — on December 3, as it struggled to get the required crew to operate its services, down from almost half of December 2, when it was 35 per cent.

"IndiGo has been facing acute crew shortage since the implementation of the second phase of the FDTL (Flight Duty Time Limitations) norms, leading to cancellations and huge delays in its operations across the airports," a source had told PTI on Wednesday.

Chaos continued at several major airports for the third day on Thursday because of the cancellations.

A spokesperson for the Kempegowda International Airport (KIA) in Bengaluru said that 73 IndiGo flights had been cancelled on Thursday.

At least 150 flights were cancelled and dozens of others delayed on Wednesday, airport sources said, leaving thousands of travellers stranded, according to news agency Reuters.

The Directorate General of Civil Aviation (DGCA) has said it is investigating IndiGo flight disruptions and has asked the airline to submit the reasons for the current situation, as well as its plans to reduce flight cancellations and delays.

It may be mentioned here that the pilots' body, Federation of Indian Pilots (FIP), has alleged that IndiGo, despite getting a two-year preparatory window before the full implementation of new flight duty and rest period norms for cockpit crew, "inexplicably" adopted a "hiring freeze".

The FIP said it has urged the safety regulator, the DGCA, not to approve airlines' seasonal flight schedules unless they have adequate staff to operate their services "safely and reliably" in accordance with the New Flight Duty Time Limitations (FDTL) norms.

In a letter to the DGCA late on Wednesday, the FIP urged the DGCA to consider re-evaluating and reallocating slots to other airlines, which have the capacity to operate them without disruption during the peak holiday and fog season if IndiGo continues to "fail in delivering on its commitments to passengers due to its own avoidable staffing shortages."

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