123 go: FDI vote gives UPA the reforms edge

December 8, 2012
maya

New Delhi, December 8: Eventually, it turned out to be a stroll rather than the tough climb it was billed to be. The Congress humbled the opposition in the vote on allowing FDI in retail in the Rajya Sabha by a convincing margin of 21 votes: a scoreline which was facilitated by desertions from the opposition ranks and support from all but one of the Independents.

The victory — 123 votes for FDI to 102 against —is likely to be a spur for the government to seek the passage of more reforms legislations. "Certainly, we are going to bring in more legislation in the coming weeks in Parliament (financial bills) and we will be engaging all political parties on it," parliamentary affairs minister Kamal Nath told reporters after the Rajya Sabha vote.

SP, BSP bail out government again

The debate for FDI in retail in Rajya Sabha carried the trademark stamp of the Congress's fabled "management" skills. V Maitreyan of the AIADMK, who initiated the debate, called the 123-102 scoreline a victory of Kamal Nath, the parliamentary affairs minister, and the House, otherwise deeply divided, agreed.

The floor management saw three of the five TDP members abstaining, along with two belonging to the NDA — Shiv Sena's R K Dhoot and Jharkhand Mukti Morcha's Sanjeev Kumar. The Congress also got Upendra Kushwaha, a JD(U) rebel who risks losing his membership under the Anti-Defection Act, to vote for the government.

The Samajwadi Party and the BSP, bitter rivals in UP, were again united in bailing out the government, disregarding their anti-Congress posture. Fifteen members of the BSP, which is keen to avoid Lok Sabha polls, voted against the opposition, while those belonging to the SP, which would not wish Mayawati to be the government's principal rescuer, walked out in time to facilitate the government's task.

The Congress also bagged the support of all Independents in the House, excepting A V Swamy. Vijay Mallya, Rajeev Chandrasekhar, Mukesh Ambani's aide Parimal Nathwani, Mohammad Adeeb, Ahmad Saeed Malihabadi and SP rebel Amar Singh all went the same way.

Such was the Congress's confidence that minister of state for parliamentary affairs Rajeev Shukla sought a recount when the electronic scoreboard showed that the government had eked out a narrow victory with 123-109 margin. The slim gap suggested that the government would have lost had the BSP not voted for it. The revised tally validated Shukla's confidence. "This shows that we would have won even without BSP's vote," a triumphant Shukla said, proclaiming the result as reflecting the yearning for stability and faster economic reforms.

The presence of Mallya, who NDA assumed would stay abroad, and the preference of Chandrasekhar, whom the BJP had banked upon, was a tribute to the painstaking work the Congress put in to escape what had threatened to be a big political embarrassment. There was a strong element of intrigue about the absence of three TDP members, with political circles wondering whether senior party leader Devender Goud and leader of the party in the House Y S Chowdary, along with Sudharani Gundu, acted without a wink from party leader N Chandrababu Naidu.

Congress sources denied, although not very convincingly, efforts made by Kamal Nath to play on the pro-reforms instincts of Naidu who has diverse business interests.

Stressing that more members had criticized FDI and, therefore, the outcome could not be called an endorsement of government's policy to let in foreign retailers, Maitreyan said, "It is not commerce minister Anand Sharma but parliamentary affairs minister Kamal Nath who has won. If the government wins it is going to be the victory of management and not the policy because the majority of speakers in the House have opposed the policy."

He also said the policy would be reversed after Congress's loss in the next Lok Sabha election. Former minister Ambika Soni rubbished the assertion. "Let the nine-member party first get the numbers to form the government," she said.

Nath had on Wednesday impressed upon Mayawati that government's defeat in Rajya Sabha would set in motion a trend leading to Lok Sabha elections at a time when the BSP is still trying to recover from the drubbing in the UP assembly polls.

Although BSP's switch to the government camp had settled the issue on Thursday itself, Congress left nothing to chance with Prime Minister Manmohan Singh, according to Congress sources, himself working the phone.

NCP's Janardan Waghmare, who is bed-ridden because of a fractured bone and had been counted out, was brought in on a stretcher and voted for the government from the lobby. Another ailing member, Congress's N Janardhana Reddy, arrived on a wheel chair, helped by special arrangements put in place by Andhra Pradesh chief minister Kiran Reddy at Nath's behest.

Actrees Rekha, along with other Independent members, turned up to cast what leader of opposition Arun Jaitley had on Thursday called "thanksgiving vote".

In all, 10 members skipped the vote for various reasons. They include cricketer Sachin Tendulkar, JD(U)'s Vashista Narain Singh, BJD discard Pyari Mohan Mahapatra, Congress's ailing member Murli Deora and Lalhming Liana of Mizo National Front.

Earlier, while replying to the debate on FDI in multi-brand retail, commerce minister Sharma maintained that the move was essential for the country's growth and rejected the opposition's contention that it would hurt small retailers and farmers and harm the manufacturing sector.

Sharma accused the opposition of creating a scare over the issue and rejected Jaitley's contention that the measure would lead to India becoming a nation of sales boys and sales girls. "You have scared foreign investors who want to visit India," he said.


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News Network
December 5,2025

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New Delhi, Dec 5: IndiGo CEO Pieter Elbers issued a public apology this evening after more than a thousand flights were cancelled today, making it the "most severely impacted day" in terms of cancellations. The biggest airline of the country cancelled "more than half" of its daily number of flights on Friday, said Elbers. He also said that even though the crisis will persist on Saturday, the airline anticipates fewer than 1,000 flight cancellations.

"Full normalisation is expected between December 10 and 15, though IndiGo cautions that recovery will take time due to the scale of operations," the IndiGo CEO said. 

IndiGo operates around 2,300 domestic and international flights daily.

Pieter Elbers, while apologising for the major inconvenience due to delays and cancellations, said the situation is a result of various causes.

The crisis at IndiGo stems from new regulations that boost pilots' weekly rest requirements by 12 hours to 48 and allow only two night-time landings per week, down from six. IndiGo has attributed the mass cancellations to "misjudgment and planning gaps".

Elbers also listed three lines of action that the airline will adopt to address the issue.

"Firstly, customer communication and addressing your needs, for this, messages have been sent on social media. And just now, a more detailed communication with information, refunds, cancellations and other customer support measures was sent," he said.

The airline has also stepped up its call centre capacity.

"Secondly, due to yesterday's situation, we had customers stranded mostly at the nation's largest airports. Our focus was for all of them to be able to travel today itself, which will be achieved. For this, we also ask customers whose flights are cancelled not to come to the airports as notifications are sent," the CEO said.

"Thirdly, cancellations were made for today to align our crew and planes to be where they need to start tomorrow morning afresh. Earlier measures of the last few days, regrettable, have proven not to be enough, but we have decided today to reboot all our systems and schedules, resulting in the highest numbers of cancellations so far, but imperative for progressive improvements starting from tomorrow," he added.

As airports witnessed chaotic scenes, the Directorate General of Civil Aviation (DGCA) stepped in to grant IndiGo a temporary exemption from stricter night duty rules for pilots. It also allowed substitution of leaves with a weekly rest period. 

Civil Aviation Minister Ram Mohan Naidu has said a high-level inquiry will be ordered and accountability will be fixed.

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News Network
December 3,2025

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IndiGo, India’s largest airline, is battling one of its worst operational disruptions in recent years, with hundreds of delays and cancellations throwing domestic travel into chaos.

Government data on Tuesday showed its on-time performance plunging to 35%, an unusual dip for a carrier long associated with punctuality.

By Wednesday afternoon, airports in Delhi, Mumbai, Bengaluru and Hyderabad had collectively reported close to 200 cancellations, stranding travellers across the country.

Crew Shortage After New Duty Norms

A major trigger behind the meltdown is a severe crew shortage, especially among pilots, following the rollout of revised Flight Duty Time Limitation (FDTL) norms last month.

The rules mandate longer rest hours and more humane rosters — a shift IndiGo has struggled to incorporate across its vast network.

Sources said several flights were grounded due to lack of cabin crew, while some delays stretched upwards of eight hours.

With IndiGo controlling over 60% of India’s domestic aviation market, the ripple effect has impacted airports nationwide.

IndiGo Issues Apology, Lists “Compounding Factors”

In a statement, IndiGo acknowledged the large-scale disruption:

“We sincerely apologise to customers. A series of unforeseen operational challenges — technology glitches, winter schedule changes, adverse weather, system congestion and updated FDTL norms — created a compounding impact that could not have been anticipated.”

To stabilise operations, the airline has begun calibrated schedule adjustments for the next 48 hours, aiming to restore punctuality. Affected passengers are being offered refunds or alternate travel arrangements, IndiGo said.

What the FDTL Rules Require

The FDTL norms, designed to reduce pilot fatigue, cap duty and flying hours as follows:
•    Maximum 8 hours of flying per day
•    35 hours per week
•    125 hours per month
•    1,000 hours per year

Crew must also receive rest equalling twice the flight duration, with a minimum 10-hour rest period in any 24-hour window.

The DGCA introduced these limits to enhance flight safety.

Hyderabad: 33 Flights Cancelled, Long Queues Reported

Hyderabad’s Rajiv Gandhi International Airport saw heavy early-morning crowds as 33 IndiGo flights (arrivals and departures) were cancelled.

The airport clarified on X that operations were normal, advising passengers to contact IndiGo directly for latest flight status.

Cancellations included flights to and from Visakhapatnam, Goa, Ahmedabad, Delhi, Bengaluru, Chennai, Madurai, Hubli, Bhopal and Bhubaneswar.

Bengaluru: 42 Flights Disrupted

Bengaluru’s Kempegowda International Airport recorded 42 cancellations — 22 arrivals and 20 departures — affecting routes to Delhi, Mumbai, Chennai, Hyderabad, Goa, Kolkata and Lucknow.

Passengers Vent on Social Media

Irate travellers took to X to share their experiences. One passenger stranded in Hyderabad wrote: “I have been here since 3 a.m. and missed an important meeting.”

Another said: “My flight was pushed from 1:55 PM to 2:55 PM and now 4:35 PM. I was informed only three minutes before entering the airport.”

Delhi Airport Hit by Tech Glitch

At Delhi Airport, the disruption deepened due to a slowdown in the Amadeus system — used for reservations, check-ins and departure control.

The technical issue led to longer queues and sluggish processing, adding to delays already worsened by staff shortages.

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News Network
December 4,2025

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Angry outbursts, long queues, and desperate appeals filled airports across India today as IndiGo grappled with a severe operational breakdown. Hundreds of flights have been cancelled or delayed, leaving thousands of passengers stranded through the night and forcing many to spend long hours at helpdesks.

Social media was flooded with videos of fliers pleading for assistance, accusing the airline of misleading updates, and demanding accommodation after being stuck for 10 to 12 hours at airports such as Hyderabad and Bengaluru.

What Triggered the Meltdown?

IndiGo has attributed the widespread disruption to “a multitude of unforeseen operational challenges.” These include:

•    Minor technology glitches
•    Winter-season schedule adjustments
•    Bad weather
•    Congestion in the aviation network
•    New crew rostering rules (Flight Duty Time Limitations or FDTL)

Among these, the most disruptive has been the implementation of the updated FDTL norms introduced by the Directorate General of Civil Aviation (DGCA) in January 2024.

These rules were designed to reduce pilot fatigue and improve passenger safety. Key changes include:

•    Longer weekly rest periods for flight crew
•    A revised definition of “night,” extending it by an extra hour
•    Tighter caps on flight duty timing and night landings
•    Cutting night shifts for pilots and crew from six per roster cycle to just two

Once these norms became fully enforceable, airlines were required to overhaul rosters well in advance. For IndiGo, this triggered a sudden shortage of crew available for duty, leading to cascading delays and cancellations.

Why IndiGo Was Hit the Hardest

IndiGo is India’s largest airline by a wide margin, operating over 2,200 flights daily. That’s roughly double the number operated by Air India.

When an airline of this size experiences even a 10–20% disruption, it translates to 200–400 flights being delayed or grounded — producing massive spillover effects across the country.

IndiGo also relies heavily on high-frequency overnight operations, a model typical of low-cost carriers that aim to maximise aircraft utilisation and reduce downtime. The stricter FDTL norms clash with these overnight-heavy schedules, forcing the airline to pull back services.

Aviation bodies have also criticised IndiGo’s preparedness. The Airline Pilots' Association of India (ALPA) said airlines were given a two-year window to plan for the new rules but “started preparing rather late.” IndiGo, it said, failed to rebuild crew rosters 15 days in advance as required.

The Federation of Indian Pilots (FIP) went further, calling the crisis the result of IndiGo’s “prolonged and unorthodox lean manpower strategy,” and alleging that the airline adopted a hiring freeze even as it knew the new rules would require more careful staffing.

How Many Flights Are Affected?

In the past 48 hours, over 300 flights have been cancelled. At least 100 more are expected to be cancelled today.

City-wise impact:

•    Hyderabad: 33 expected cancellations; several fliers stranded overnight
•    Bengaluru: over 70 expected cancellations
•    Delhi, Mumbai, Chennai, Kolkata: widespread delays and missed connections

Passengers shared distressing accounts online.

One customer at Hyderabad airport said they waited from 6 PM to 9 AM with “no action taken” regarding their delayed Pune flight. Another said IndiGo repeatedly told them the crew was “arriving soon,” only for the delay to stretch over 12 hours.

IndiGo has apologised for the disruption and promised that operations will stabilise within 48 hours, adding that “calibrated adjustments” are being made to contain the chaos.

What Should Passengers Do Now?

For those flying in the next few days, especially with IndiGo, here are key precautions:

1. Keep Checking Flight Status
Monitor your flight closely before leaving for the airport, as delays may be announced last-minute.

2. Arrive Early
Expect long queues at counters and security due to crowding and rescheduling.

3. Carry Essentials
Pack snacks, water, basic medicines, chargers, and items for children or senior citizens. Extended waiting times should be anticipated.

4. Use Flexible Booking Options
If you booked tickets with a free-date-change or cancellation option, consider using them.
If you haven’t booked yet, prefer refundable or flexible fares, or even consider alternate airlines.

5. Follow IndiGo’s Updates
Keep an eye on IndiGo’s official social media channels and contact customer support for rebooking and refund queries.

What Needs to Change?

Pilot groups have raised concerns not just about staffing but also the planning practices behind it.
The Federation of Indian Pilots accused IndiGo of:

•    Imposing an unexplained hiring freeze despite knowing the FDTL changes were coming
•    Entering non-poaching agreements that limited talent movement
•    Keeping pilot pay frozen
•    Underestimating the need to restructure operations in advance

They have urged DGCA to approve seasonal schedules only after airlines prove they have adequate pilot strength under the new norms.

ALPA also warned that some airlines might be using the delays as an “immature pressure tactic” to push DGCA for relaxations in the new rules — which, if granted, could compromise the very safety standards the norms were meant to protect.

Both pilot bodies stressed that no exemption should dilute safety, and any deviations should be based solely on scientific risk assessment.

Is a Solution in Sight?

While IndiGo says normalcy will return within two days, aviation experts believe that fully stabilising operations could take longer, depending on how quickly the airline can:
•    Re-align rosters
•    Mobilise rested crew
•    Boost staffing
•    Adjust its winter schedule to match regulatory requirements
Passengers are advised to remain prepared for continued delays over the next few days as the airline works through its backlog. 

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