The tale of two women who have taken on Gujarat’s "Iron Man"

[email protected] (The Hindu)
December 10, 2012

Jagruti

Ahmedabad, December 10: It is 8.30 a.m. on Saturday in the middle class area of Chandra Nagar. Jagruti Pandya, widow of former Gujarat Home Minister Haren Pandya, who was murdered in 2003, is doing a walkabout. She is the Gujarat Parivartan Party (GPP) candidate from the posh Ellisbridge constituency, which her late husband represented, and her decision to use this election to focus on the fact that all those charged with her husband’s brutal killing were let off last year, has created a ripple of interest. Her workers are a mix of friends and former BJP workers who have shifted allegiance to the GPP, led by the former Chief Minister Keshubhai Patel, who too walked out of the BJP.

In Maninagar — Chief Minister Narendra Modi’s constituency — his challenger, the Congress candidate Shweta Bhatt, the wife of IPS officer Sanjeev Bhatt, who has allegedly been victimised for making revelations about the role of Mr. Modi and his administration in the anti-Muslim pogrom in 2002, draws attention to injustice in the State: “If I win, it will be a victory for Gujarat; if I lose, Gujarat will lose,” she says with a theatrical turn of phrase.

As both women campaign — Ms. Bhatt in an SUV, Ms. Pandya on foot — door-to-door, people come out on to their balconies, some onto the streets. For these self-declared homemakers who have thus far had nothing to do with politics — even Ms. Pandya stresses she has never accompanied her late husband on the election trail — both answer questions with ease, their storylines smooth. They are also picture perfect — Ms. Pandya, serene, scrubbed face, subdued in a grey silk sari with the yellow GPP scarf draped over her shoulders; Ms. Bhatt effervescent in a bright red maheshwari sari, a big bindi on her forehead.

Neither Ms. Pandya, nor Ms. Bhatt is likely to win, say locals. But in an election in which the communal carnage of 2002 is not an issue, with the Congress tiptoeing around it lest it awaken old ghosts, the fact that these women have left the sanctuary of their homes to enter politics is the only reminder of the terrible happenings of a decade ago, and of Mr. Modi’s role in them.

The two women could not differ more in their ideological persuasions — Ms. Pandya considers the BJP-RSS combine as her family, while Ms. Bhatt says she accepted the Congress ticket as the party’s ideology matched her own. They refuse to say very much about the other, only stressing that the other is doing what she thinks is right. “All these years, I sought justice from the legal system. I failed,” Ms. Pandya stresses that “the BJP was Haren’s family, but he was let down. So I am contesting this election to seek justice in the court of the people.”

As she walks through the compounds of local cooperative housing societies, microphone in hand, she looks up at the balconies, introduces herself as Haren Pandya’s widow, reminds them of his work in the area and asks for their votes as shradhanjali [homage].

Mr. Pandya’s killing was always regarded as a political murder. While the prosecution’s case was that he had been killed by assailants from Hyderabad to avenge the anti-Muslim riots of 2002, it is well-known that he was the Minister who had secretly deposed before the Citizen’s Tribunal on the riots, making revelations that were not yet in the public domain. At a cabinet meeting, he had reportedly advocated against bringing bodies of the victims of the Godhra carnage to Ahmedabad, as he thought that would trigger off a violent response. But he was apparently shouted down at the meeting. Whatever the reason, Mr. Modi sacked him in July 2002, and ensured that he did not get the ticket from his Ellisbridge constituency in the Assembly elections later that year. After being forced out of electoral politics, Mr. Pandya was trying to figure out his next move when he was killed in Ahmedabad’s Law Gardens. His body was found in his car.

In Ms. Bhatt’s case, her husband is known for his role in filing an affidavit in the Supreme Court against Mr. Modi for his alleged role in the 2002 Gujarat riots. She says she is fighting to protest against the harassment of her husband and family, and to make it possible once again for the people of Gujarat to speak their minds: “There is no freedom of speech in Gujarat, I am fighting for that,” she says, adding that she is also focusing on the lack of development in Mr. Modi’s constituency.

In Congress circles, there has been much debate about fielding Ms. Bhatt, as it might be seen as the party “owning” Mr. Bhatt and undermining his credibility and his fight against Mr. Modi. But others felt that this was the closest the party could risk in making a statement about Mr. Modi’s alleged role in the 2002 riots.

The common thread that binds the battles being waged by these two women, whose world views differ so greatly, is that they have both dared to put the spotlight on a man most people in Gujarat regard as invincible and all-powerful. No small achievement, regardless of whether they win or lose their elections.


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News Network
December 3,2025

indigo.jpg

IndiGo, India’s largest airline, is battling one of its worst operational disruptions in recent years, with hundreds of delays and cancellations throwing domestic travel into chaos.

Government data on Tuesday showed its on-time performance plunging to 35%, an unusual dip for a carrier long associated with punctuality.

By Wednesday afternoon, airports in Delhi, Mumbai, Bengaluru and Hyderabad had collectively reported close to 200 cancellations, stranding travellers across the country.

Crew Shortage After New Duty Norms

A major trigger behind the meltdown is a severe crew shortage, especially among pilots, following the rollout of revised Flight Duty Time Limitation (FDTL) norms last month.

The rules mandate longer rest hours and more humane rosters — a shift IndiGo has struggled to incorporate across its vast network.

Sources said several flights were grounded due to lack of cabin crew, while some delays stretched upwards of eight hours.

With IndiGo controlling over 60% of India’s domestic aviation market, the ripple effect has impacted airports nationwide.

IndiGo Issues Apology, Lists “Compounding Factors”

In a statement, IndiGo acknowledged the large-scale disruption:

“We sincerely apologise to customers. A series of unforeseen operational challenges — technology glitches, winter schedule changes, adverse weather, system congestion and updated FDTL norms — created a compounding impact that could not have been anticipated.”

To stabilise operations, the airline has begun calibrated schedule adjustments for the next 48 hours, aiming to restore punctuality. Affected passengers are being offered refunds or alternate travel arrangements, IndiGo said.

What the FDTL Rules Require

The FDTL norms, designed to reduce pilot fatigue, cap duty and flying hours as follows:
•    Maximum 8 hours of flying per day
•    35 hours per week
•    125 hours per month
•    1,000 hours per year

Crew must also receive rest equalling twice the flight duration, with a minimum 10-hour rest period in any 24-hour window.

The DGCA introduced these limits to enhance flight safety.

Hyderabad: 33 Flights Cancelled, Long Queues Reported

Hyderabad’s Rajiv Gandhi International Airport saw heavy early-morning crowds as 33 IndiGo flights (arrivals and departures) were cancelled.

The airport clarified on X that operations were normal, advising passengers to contact IndiGo directly for latest flight status.

Cancellations included flights to and from Visakhapatnam, Goa, Ahmedabad, Delhi, Bengaluru, Chennai, Madurai, Hubli, Bhopal and Bhubaneswar.

Bengaluru: 42 Flights Disrupted

Bengaluru’s Kempegowda International Airport recorded 42 cancellations — 22 arrivals and 20 departures — affecting routes to Delhi, Mumbai, Chennai, Hyderabad, Goa, Kolkata and Lucknow.

Passengers Vent on Social Media

Irate travellers took to X to share their experiences. One passenger stranded in Hyderabad wrote: “I have been here since 3 a.m. and missed an important meeting.”

Another said: “My flight was pushed from 1:55 PM to 2:55 PM and now 4:35 PM. I was informed only three minutes before entering the airport.”

Delhi Airport Hit by Tech Glitch

At Delhi Airport, the disruption deepened due to a slowdown in the Amadeus system — used for reservations, check-ins and departure control.

The technical issue led to longer queues and sluggish processing, adding to delays already worsened by staff shortages.

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News Network
December 4,2025

indigocrisis.jpg

Angry outbursts, long queues, and desperate appeals filled airports across India today as IndiGo grappled with a severe operational breakdown. Hundreds of flights have been cancelled or delayed, leaving thousands of passengers stranded through the night and forcing many to spend long hours at helpdesks.

Social media was flooded with videos of fliers pleading for assistance, accusing the airline of misleading updates, and demanding accommodation after being stuck for 10 to 12 hours at airports such as Hyderabad and Bengaluru.

What Triggered the Meltdown?

IndiGo has attributed the widespread disruption to “a multitude of unforeseen operational challenges.” These include:

•    Minor technology glitches
•    Winter-season schedule adjustments
•    Bad weather
•    Congestion in the aviation network
•    New crew rostering rules (Flight Duty Time Limitations or FDTL)

Among these, the most disruptive has been the implementation of the updated FDTL norms introduced by the Directorate General of Civil Aviation (DGCA) in January 2024.

These rules were designed to reduce pilot fatigue and improve passenger safety. Key changes include:

•    Longer weekly rest periods for flight crew
•    A revised definition of “night,” extending it by an extra hour
•    Tighter caps on flight duty timing and night landings
•    Cutting night shifts for pilots and crew from six per roster cycle to just two

Once these norms became fully enforceable, airlines were required to overhaul rosters well in advance. For IndiGo, this triggered a sudden shortage of crew available for duty, leading to cascading delays and cancellations.

Why IndiGo Was Hit the Hardest

IndiGo is India’s largest airline by a wide margin, operating over 2,200 flights daily. That’s roughly double the number operated by Air India.

When an airline of this size experiences even a 10–20% disruption, it translates to 200–400 flights being delayed or grounded — producing massive spillover effects across the country.

IndiGo also relies heavily on high-frequency overnight operations, a model typical of low-cost carriers that aim to maximise aircraft utilisation and reduce downtime. The stricter FDTL norms clash with these overnight-heavy schedules, forcing the airline to pull back services.

Aviation bodies have also criticised IndiGo’s preparedness. The Airline Pilots' Association of India (ALPA) said airlines were given a two-year window to plan for the new rules but “started preparing rather late.” IndiGo, it said, failed to rebuild crew rosters 15 days in advance as required.

The Federation of Indian Pilots (FIP) went further, calling the crisis the result of IndiGo’s “prolonged and unorthodox lean manpower strategy,” and alleging that the airline adopted a hiring freeze even as it knew the new rules would require more careful staffing.

How Many Flights Are Affected?

In the past 48 hours, over 300 flights have been cancelled. At least 100 more are expected to be cancelled today.

City-wise impact:

•    Hyderabad: 33 expected cancellations; several fliers stranded overnight
•    Bengaluru: over 70 expected cancellations
•    Delhi, Mumbai, Chennai, Kolkata: widespread delays and missed connections

Passengers shared distressing accounts online.

One customer at Hyderabad airport said they waited from 6 PM to 9 AM with “no action taken” regarding their delayed Pune flight. Another said IndiGo repeatedly told them the crew was “arriving soon,” only for the delay to stretch over 12 hours.

IndiGo has apologised for the disruption and promised that operations will stabilise within 48 hours, adding that “calibrated adjustments” are being made to contain the chaos.

What Should Passengers Do Now?

For those flying in the next few days, especially with IndiGo, here are key precautions:

1. Keep Checking Flight Status
Monitor your flight closely before leaving for the airport, as delays may be announced last-minute.

2. Arrive Early
Expect long queues at counters and security due to crowding and rescheduling.

3. Carry Essentials
Pack snacks, water, basic medicines, chargers, and items for children or senior citizens. Extended waiting times should be anticipated.

4. Use Flexible Booking Options
If you booked tickets with a free-date-change or cancellation option, consider using them.
If you haven’t booked yet, prefer refundable or flexible fares, or even consider alternate airlines.

5. Follow IndiGo’s Updates
Keep an eye on IndiGo’s official social media channels and contact customer support for rebooking and refund queries.

What Needs to Change?

Pilot groups have raised concerns not just about staffing but also the planning practices behind it.
The Federation of Indian Pilots accused IndiGo of:

•    Imposing an unexplained hiring freeze despite knowing the FDTL changes were coming
•    Entering non-poaching agreements that limited talent movement
•    Keeping pilot pay frozen
•    Underestimating the need to restructure operations in advance

They have urged DGCA to approve seasonal schedules only after airlines prove they have adequate pilot strength under the new norms.

ALPA also warned that some airlines might be using the delays as an “immature pressure tactic” to push DGCA for relaxations in the new rules — which, if granted, could compromise the very safety standards the norms were meant to protect.

Both pilot bodies stressed that no exemption should dilute safety, and any deviations should be based solely on scientific risk assessment.

Is a Solution in Sight?

While IndiGo says normalcy will return within two days, aviation experts believe that fully stabilising operations could take longer, depending on how quickly the airline can:
•    Re-align rosters
•    Mobilise rested crew
•    Boost staffing
•    Adjust its winter schedule to match regulatory requirements
Passengers are advised to remain prepared for continued delays over the next few days as the airline works through its backlog. 

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News Network
December 6,2025

pilot.jpg

New Delhi: IndiGo, India’s largest airline, faced major operational turbulence this week after failing to prepare for new pilot-fatigue regulations issued by the Directorate General of Civil Aviation (DGCA). The stricter rules—designed to improve flight safety—took effect in phases through 2024, with the latest implementation on November 1. IndiGo has acknowledged that inadequate roster planning led to widespread cancellations and delays.

Below are the key DGCA rules that affected IndiGo’s operations:

1. Longer Mandatory Weekly Rest

Weekly rest for pilots has been increased from 36 hours to 48 hours.

The government says the extended break is essential to curb cumulative fatigue. This rule remains in force despite the current crisis.

2. Cap on Night Landings

Pilots can now perform only two night landings per week—a steep reduction from the earlier limit of six.

Night hours, defined as midnight to early morning, are considered the least alert period for pilots.

Given the disruptions, this rule has been temporarily relaxed for IndiGo until February 10.

3. Reduced Maximum Night Flight Duty

Flight duty that stretches into the night is now capped at 10 hours.

This measure has also been kept on hold for IndiGo until February 10 to stabilize operations.

4. Weekly Rest Cannot Be Replaced With Personal Leave

Airlines can no longer count a pilot’s personal leave as part of the mandatory 48-hour rest.

Pilots say this closes a loophole that previously reduced actual rest time.

Currently, all airlines are exempt from this rule to normalise travel.

5. Mandatory Fatigue Monitoring

Airlines must submit quarterly fatigue reports along with corrective actions to DGCA.

This system aims to create a transparent fatigue-tracking framework across the industry.

The DGCA has stressed that these rules were crafted to strengthen flight safety and align India with global fatigue-management standards. The temporary relaxations are expected to remain until February 2025, giving IndiGo time to stabilise its schedules and restore normal air travel.

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