Tearful Australian DJs say sorry to family of dead Indian-origin nurse

December 10, 2012
hox

Sydney, December 10: The Australian radio hosts who made a prank call to a London hospital treating Prince William's wife Kate tearfully told of their heartbreak on hearing that a nurse had been found dead.

Mel Greig and Michael Christian from Sydney station 2Day FM have been in hiding and undergoing counselling since their hoax sparked global outrage following the apparent suicide of Jacintha Saldanha.

In interviews on Australian television on Monday, the pair broke their silence following Saldanha's death last week in London, as 2Day FM's owner said it was cancelling their show and stopping all hoax calls by its broadcasters.

An emotional Greig said she was devastated on hearing the Indian-born nurse had died.

"Unfortunately I remember that moment very well because I haven't stopped thinking about it since it happened," she told Australia's Seven Network.

"And I remember my first question was, was she a mother?"

In a separate interview with the Nine Network, Greig added: "It came into my head that I just wanted to reach out to them (the family), give them a big hug and say sorry. I hope they're okay, I really do."

The call, with Greig and Christian posing as Queen Elizabeth II and Prince Charles, was taken by mother-of-two Saldanha, 46, at London's King Edward VII Hospital.

With no receptionist on duty in early morning, she put them through to a colleague who divulged details of the pregnant Kate's recovery from severe morning sickness.

Saldanha was subsequently found dead, although British police have refused to confirm whether it was suicide pending an inquest.

Christian said he too was devastated.

"Shattered, gutted, heartbroken and obviously you know... our deepest sympathies are with the family and the friends," he told Nine.

He added that it was supposed to be "just a simple, harmless, fun call".

"Prank calls are made every day ... no-one could have imagined this to happen," he said.

"We just hope that her family and friends are as good as they can be and that they are getting the love and support they deserve."

The death sparked an outpouring of fury against the radio station and the presenters, although the broadcaster on Monday said no-one could have foreseen the tragic consequences of what the hospital says was an "appalling" stunt.

Rhys Holleran, chief executive of Southern Cross Austereo, which owns 2Day FM, said the station called the hospital five times to discuss what it had recorded before going to air.

He said he was satisfied that the appropriate checks were conducted before the pre-recorded segment was broadcast.

"It is absolutely true to say that we actually did attempt to contact those people on multiple occasions," Holleran told Fairfax radio.

"We attempted to contact them on no less than five occasions," he added. "We wanted to speak to them about it."

Holleran did not say whether the broadcaster received any response. The stunt was vetted by lawyers before being aired in Sydney last week, according to the station.

In a statement to the stock exchange, Southern Cross, which has media interests throughout Australia, said that it had decided to halt all prank calls by its broadcasters.

It also axed the show Greig and Christian presented, Hot 30, and suspended all 2Day FM advertising until further notice.

The case has triggered demands for tougher regulation of the electronic media although Australia's press regulator, the Australian Communications and Media Authority, has not commented on whether the station broke any rules.

Communications minister Stephen Conroy said the ACMA was considering whether to initiate an inquiry beyond its usual process of giving broadcasters 60 days to respond to complaints.

Sections of the British press have savagely condemned the hoax and some people online say the presenters have blood on their hands. But Australian media have hit back at "hysterical finger-pointing".


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News Network
December 2,2025

A major upgrade in safety and monitoring is planned for Haj 2026, with every Indian pilgrim set to receive a Haj Suvidha smart wristband linked to the official Haj Suvidha mobile app. The initiative aims to support pilgrims—especially senior citizens—who may struggle with smartphones during the 45-day journey.

What the Smart Wristband Will Do

Officials said the device will come with:
•    Location tracking
•    Pedometer
•    SOS emergency button
•    Qibla compass
•    Prayer timings
•    Basic health monitoring

SP Tiwari, secretary of the UP State Haj Committee, said the goal is to make the pilgrimage safer and more comfortable.

“Most Hajis are elderly and not comfortable with mobile apps,” he said. “The smartwatch will help locate pilgrims who forget their way or cannot communicate their location.”

The wristbands will be monitored by the Consulate General of India in Saudi Arabia, similar to mobile tracking via the Haj Suvidha App.

Free Distribution and Training

•    Smart wristbands will be given free of cost.
•    Training for pilgrims will be conducted between January and February 2026.
•    Sample units will reach state Haj committees soon.
•    Final devices will be distributed as pilgrims begin their journey.

New Rules for Accommodation

Two major decisions have also been finalised for Haj 2026:
1.    Separate rooms for men and women – including married couples. They may stay on the same floor but must occupy different rooms, following stricter Saudi guidelines.
2.    Cooking banned – gas cylinders will not be allowed; all meals will be provided through official catering services arranged by the Haj Committee of India.

These decisions were finalised during a meeting of the Haj Committee of India and state representatives in Mumbai.

Haj Suvidha App Launched Earlier

The government launched the Haj Suvidha App in 2024, offering:

•    Training modules
•    Accommodation and flight details
•    Baggage information
•    SOS and translation tools
•    Grievance redressal

Haj 2026 Quota and Key States

•    India’s total Haj quota for 2026: 1,75,025 pilgrims
•    70% (1,25,000) allotted to the Haj Committee of India
•    30% (around 50,000) reserved for Haj Group Organisers

Uttar Pradesh has the largest allocation (around 30,000 seats), though approximately 18,000 pilgrims are expected to go this year. States with high pilgrim numbers include Kerala, Maharashtra and Gujarat.

Dates of Haj 2026

The pilgrimage is scheduled to take place from 24 May to 29 May, 2026 (tentative).
Haj is one of the five pillars of Islam and is mandatory for Muslims who meet the required conditions.

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News Network
December 3,2025

indigo.jpg

IndiGo, India’s largest airline, is battling one of its worst operational disruptions in recent years, with hundreds of delays and cancellations throwing domestic travel into chaos.

Government data on Tuesday showed its on-time performance plunging to 35%, an unusual dip for a carrier long associated with punctuality.

By Wednesday afternoon, airports in Delhi, Mumbai, Bengaluru and Hyderabad had collectively reported close to 200 cancellations, stranding travellers across the country.

Crew Shortage After New Duty Norms

A major trigger behind the meltdown is a severe crew shortage, especially among pilots, following the rollout of revised Flight Duty Time Limitation (FDTL) norms last month.

The rules mandate longer rest hours and more humane rosters — a shift IndiGo has struggled to incorporate across its vast network.

Sources said several flights were grounded due to lack of cabin crew, while some delays stretched upwards of eight hours.

With IndiGo controlling over 60% of India’s domestic aviation market, the ripple effect has impacted airports nationwide.

IndiGo Issues Apology, Lists “Compounding Factors”

In a statement, IndiGo acknowledged the large-scale disruption:

“We sincerely apologise to customers. A series of unforeseen operational challenges — technology glitches, winter schedule changes, adverse weather, system congestion and updated FDTL norms — created a compounding impact that could not have been anticipated.”

To stabilise operations, the airline has begun calibrated schedule adjustments for the next 48 hours, aiming to restore punctuality. Affected passengers are being offered refunds or alternate travel arrangements, IndiGo said.

What the FDTL Rules Require

The FDTL norms, designed to reduce pilot fatigue, cap duty and flying hours as follows:
•    Maximum 8 hours of flying per day
•    35 hours per week
•    125 hours per month
•    1,000 hours per year

Crew must also receive rest equalling twice the flight duration, with a minimum 10-hour rest period in any 24-hour window.

The DGCA introduced these limits to enhance flight safety.

Hyderabad: 33 Flights Cancelled, Long Queues Reported

Hyderabad’s Rajiv Gandhi International Airport saw heavy early-morning crowds as 33 IndiGo flights (arrivals and departures) were cancelled.

The airport clarified on X that operations were normal, advising passengers to contact IndiGo directly for latest flight status.

Cancellations included flights to and from Visakhapatnam, Goa, Ahmedabad, Delhi, Bengaluru, Chennai, Madurai, Hubli, Bhopal and Bhubaneswar.

Bengaluru: 42 Flights Disrupted

Bengaluru’s Kempegowda International Airport recorded 42 cancellations — 22 arrivals and 20 departures — affecting routes to Delhi, Mumbai, Chennai, Hyderabad, Goa, Kolkata and Lucknow.

Passengers Vent on Social Media

Irate travellers took to X to share their experiences. One passenger stranded in Hyderabad wrote: “I have been here since 3 a.m. and missed an important meeting.”

Another said: “My flight was pushed from 1:55 PM to 2:55 PM and now 4:35 PM. I was informed only three minutes before entering the airport.”

Delhi Airport Hit by Tech Glitch

At Delhi Airport, the disruption deepened due to a slowdown in the Amadeus system — used for reservations, check-ins and departure control.

The technical issue led to longer queues and sluggish processing, adding to delays already worsened by staff shortages.

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News Network
December 6,2025

indigoticket.jpg

With IndiGo flight disruptions impacting thousands of passengers, the airline on Saturday said that it will offer full waiver on all cancellations/reschedule requests for travel bookings between December 5, 2025 and December 15, 2025.

Earlier in the day, the civil aviation ministry had directed the airline to complete the ticket refund process for the cancelled flights by Sunday evening, as well as ensure baggage separated from the travellers are delivered in the next two days.

In a post on X, titled 'No questions asked', IndiGo wrote, "In response to recent events, all refunds for your cancellations will be processed automatically to your original mode of payment."

"We are deeply sorry for the hardships caused," it further added.

Several passengers, however, complained of not getting full refund as promised by the airline.

Netizens have shared screenchots of getting charged for airline cancellation fee and convenience fee.

"Please tell me why u have did this airline cancellation charges when u say full amount will be refunded (sic)," a user wrote sharing a screenshot of the refund page.

"Well, but you have still debited the convenience charges," wrote another.

Passengers have also raised concerns about the "cancel" option being disabled on the IndiGo app. "First enable the 'Cancel' button on your App & offer full refund on tickets cancelled by customers between the said dates," wrote a user.

A day after the country's largest airline, IndiGo, cancelled more than 1,000 flights and caused disruptions for the fifth day on Saturday, the ministry said that any delay or non-compliance in refund processing will invite immediate regulatory action.

The refund process for all cancelled or disrupted flights must be completed by 8 pm on Sunday, the ministry said in a statement.

"Airlines have also been instructed not to levy any rescheduling charges for passengers whose travel plans were affected by cancellations," it said.

On Saturday, more than 400 flights were cancelled at various airports.

IndiGo has also been instructed to set up dedicated passenger support and refund facilitation cells.

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