Sonia’s stand on dalit promotion quota bill is pure drama, Mayawati says

December 23, 2012

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New Delhi, December 23: Dalit czarina Mayawati ridiculed as "drama" Sonia Gandhi's pursuit of the Samajwadi Party MP, who tore up the 'promotion quota' bill in the Lok Sabha.

In an interview with TOI, she said that the Congress took up the quota issue six years too late after the Supreme Court order in Nagaraj case and lacked the sincerity that it displayed on women's reservation bill in the Rajya Sabha in March, 2010.

"There was similar situation on women's quota bill but government asked the chair to call the marshals. The women's bill reached fruition when marshals were used. If the Centre was sincere on dalit quota bill, they should have done the same," Mayawati said.

Asked if Sonia's pursuit of the SP MP, who snatched the bill from the minister, did not show commitment, Mayawati remarked, "That was pure theatre."

The BSP leader's assault on the Congress president has set the stage for war of credits between the women chieftains. A livid Mayawati is making no bones about her belief that Congress was the villain of the quota piece, while ignoring the voice of dissent from the BJP.

The bitterness seems rooted in hard-nosed political calculations. Mayawati views the Congress as bigger threat among all rivals since they share overlapping vote banks like dalits and Muslims. With hostilities over reservations unlikely to abate till the legislation is passed, the BSP chief can be trusted to raise the pitch against the Centre.

However, she said the BSP would not withdraw support to the Congress-led Centre even as she trashed the UPA tenure as a failure. "The Centre has failed on all fronts. But we do not want to withdraw and give them chance to tell people that had BSP backed us for one year more, we would have done amazing things for them," she said.

Mayawati rubbished the notion she was supporting UPA despite visible unhappiness because she cannot face the elections at the moment, having been ousted from Uttar Pradesh only nine months ago. "I would prefer elections today over tomorrow," she said, adding the SP government's misrule already has people pining for her regime.

'Samajwadi Party behind stir'

In her trademark acerbic tone, she said Mulayam Singh's bid to use 'promotion quota' bill to instigate upper castes and OBCs against BSP would come a cropper. She said the protest strike by employees in UP was orchestrated by SP, which distributed money to incite people and by the state government which shut down offices to force employees to come out on the streets. "Why are there no protests outside UP? Are there no uppercastes in other states? It is because they know that reservation in promotion is given to dalits since 1995 and is nothing new," she said.

Playing her own strategy to box Mulayam in narrower identity prism, the BSP chief asked, "Yadavs are occupying all top posts today. What have non-Yadav OBCs, upper castes and Muslims got in last nine months?" She said people of UP would not be misled by Mulayam's propaganda because they know that Samajwadi Party is only the "well-wisher of criminals and mafia".

Excerpts of the interview with Mayawati:

Who is responsible for stalling the bill?

What we saw in the Lok Sabha on December 19-20, it seems the Congress is not sincere in passing the bill. Some SP MPs tore up the bill when it was tabled. There was a similar situation in the Rajya Sabha (in 2010) when women's reservation bill came and government asked the chair to call the marshals to evict the protesting MPs. Women's bill reached fruition when marshals were used. Should not Congress have asked for marshals now? If the Centre was sincere, they would have done the same.

Sonia Gandhi took personal interest and even tried to stop the MP who snatched the bill from minister?

That was pure theatre. If Congress's high command was sincere, they would have asked the chair to call the marshals. This was just a drama.

SP thinks its protest against the quota bill would unite upper castes and OBCs in its favour?

People of UP are very aware. They know SP is not a well-wisher of anyone but goons and mafia. Even among OBCs, its focus is only on Yadavs. Mulayam Singh Yadav had barred the appointment of upper castes in government jobs, 35 lakh appointments were stalled. I removed the ban. In nine months of SP rule, how many upper castes have got the jobs? But see, Yadavs are occupying all the top posts. Where are other OBCs, Muslims? Mulayam Singh shouts a lot about Muslims but SP should look within. SP promised in its election manifesto to give 18% quota to Muslims. After nine months, it has done nothing.

How will the quota issue play out in UP?

It would have been dangerous if upper castes felt new reservation was being given to dalits. Upper castes in UP are very aware and intelligent, they know SC/STs have been getting quota in promotions since 1955. Why is the protest limited to UP? Upper castes live outside UP too? Because they know this quota is old and the bill is only to remove some obstacles put in its way. SP has used some retired employees, pumped in crores of rupees, locked the offices and told employees to agitate. The employees did not want to go on strike but were forced to.

You really think Congress was not sincere?

If Congress really wished well for dalits, the bill would have come six years ago. The Centre was party before the constitution bench of Supreme Court whose Nagaraj judgement neutralized the quota in promotions. If the Centre had put the correct facts before the court, I am confident the SC would have given a different order. Our agitation forced the government to pass the bill in the Rajya Sabha but it was kept hanging in the Lok Sabha...because they do not want it.

Then why are you supporting UPA?

We backed UPA to ensure that communal forces did not gain. The Congress keeps saying we want to do something for the weaker sections. Our people have been testing them for years. In 3.5 years, they have only got assurances. There is disappointment all around. We speak against the Centre in and outside Parliament. But after 3.5 years, why should we give them chance to tell people that if the BSP continued support for one more year, we would have done amazing things.

It is said BSP cannot face elections now and is forced to support UPA.

Over 20 lakh people came for our rally in Lucknow on October 9. We have never seen such crowds, especially when we are not in power. When people are so enthusiastic, why should BSP be scared? I want elections be held today than tomorrow.

Will the quota bill be passed in budget session?

Going by their attitude till now, I don't think the government is serious.

BSP had backed the Mandal report in 1980s, led agitation for OBC reservations. But now, the Mandal parties are opposing dalit quota?

Except Mulayam, nobody from the backward classes is opposing it. OBCs know that SC/STs are getting promotion quota since 1955. We led the agitation for Mandal report for months at the Boat Club. We fought for them. OBCs also know the reservation they got under Mandal report is not because of Mulayam, BJP or Congress, but because of Ambedkar. So, OBCs can never go against us. They are very intelligent.

So, only Yadavs are against it?

I don't think Yadavs are against it. Only SP is and people of Mulayam's mindset are. The educated among Yadavs are not against it. JD (U) chief Sharad Yadav is for it. Nitish Kumar has implemented it in Bihar. Lalu Prasad Yadav is also for it.

While BJP voted for the bill in Rajya Sabha, it is facing dissent now?

If the government had restored order in the Lok Sabha on December 20, we would have known where does BJP stand? How can I say BJP is against the bill when it voted for it in Rajya Sabha?

How do you assess SP regime's performance in UP?

There is no development in UP, there is corruption at every level, extortion for petty issues. Inquiries are ordered against decisions of my government to extort (from officials). Law and order is absent. Every kind of crime has shot up. Women are not safe. In nine months, there have been over 1.5 lakh rapes, over 100 riots and over 18 big riots. This has never happened since Independence, the situation is grim. People are terrorized, scared and sad. Barring mafia, all have started to remember and praise my government. People say it is not Uttar Pradesh but Crime Pradesh.

Congress again failed to dislodge Narendra Modi in Gujarat.

It appeared since the beginning that other parties were lax. If they had paid more attention, the result could have been different because BJP has not gained as much as it expected. There has been a dip. If other parties had focused more, its tally would have fallen more.


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News Network
December 6,2025

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With IndiGo flight disruptions impacting thousands of passengers, the airline on Saturday said that it will offer full waiver on all cancellations/reschedule requests for travel bookings between December 5, 2025 and December 15, 2025.

Earlier in the day, the civil aviation ministry had directed the airline to complete the ticket refund process for the cancelled flights by Sunday evening, as well as ensure baggage separated from the travellers are delivered in the next two days.

In a post on X, titled 'No questions asked', IndiGo wrote, "In response to recent events, all refunds for your cancellations will be processed automatically to your original mode of payment."

"We are deeply sorry for the hardships caused," it further added.

Several passengers, however, complained of not getting full refund as promised by the airline.

Netizens have shared screenchots of getting charged for airline cancellation fee and convenience fee.

"Please tell me why u have did this airline cancellation charges when u say full amount will be refunded (sic)," a user wrote sharing a screenshot of the refund page.

"Well, but you have still debited the convenience charges," wrote another.

Passengers have also raised concerns about the "cancel" option being disabled on the IndiGo app. "First enable the 'Cancel' button on your App & offer full refund on tickets cancelled by customers between the said dates," wrote a user.

A day after the country's largest airline, IndiGo, cancelled more than 1,000 flights and caused disruptions for the fifth day on Saturday, the ministry said that any delay or non-compliance in refund processing will invite immediate regulatory action.

The refund process for all cancelled or disrupted flights must be completed by 8 pm on Sunday, the ministry said in a statement.

"Airlines have also been instructed not to levy any rescheduling charges for passengers whose travel plans were affected by cancellations," it said.

On Saturday, more than 400 flights were cancelled at various airports.

IndiGo has also been instructed to set up dedicated passenger support and refund facilitation cells.

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News Network
December 4,2025

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Domestic carrier IndiGo has cancelled over 180 flights from three major airports — Mumbai, Delhi and Bengaluru — on Thursday, December 4, as the airline struggles to secure the required crew to operate its flights in the wake of new flight-duty and rest-period norms for pilots.

While the number of cancellations at Mumbai airport stands at 86 (41 arrivals and 45 departures) for the day, at Bengaluru, 73 flights have been cancelled, including 41 arrivals, according to a PTI report that quoted sources.

"IndiGo cancelled over 180 flights on Thursday at three airports-Mumbai, Delhi and Bengaluru," the source told the news agency.

Besides, it had cancelled as many as 33 flights at Delhi airport for Thursday, the source said, adding, "The number of cancellations is expected to be higher by the end of the day."

The Gurugram-based airline's On-Time Performance (OTP) nosedived to 19.7 per cent at six key airports — Delhi, Mumbai, Chennai, Kolkata, Bengaluru and Hyderabad — on December 3, as it struggled to get the required crew to operate its services, down from almost half of December 2, when it was 35 per cent.

"IndiGo has been facing acute crew shortage since the implementation of the second phase of the FDTL (Flight Duty Time Limitations) norms, leading to cancellations and huge delays in its operations across the airports," a source had told PTI on Wednesday.

Chaos continued at several major airports for the third day on Thursday because of the cancellations.

A spokesperson for the Kempegowda International Airport (KIA) in Bengaluru said that 73 IndiGo flights had been cancelled on Thursday.

At least 150 flights were cancelled and dozens of others delayed on Wednesday, airport sources said, leaving thousands of travellers stranded, according to news agency Reuters.

The Directorate General of Civil Aviation (DGCA) has said it is investigating IndiGo flight disruptions and has asked the airline to submit the reasons for the current situation, as well as its plans to reduce flight cancellations and delays.

It may be mentioned here that the pilots' body, Federation of Indian Pilots (FIP), has alleged that IndiGo, despite getting a two-year preparatory window before the full implementation of new flight duty and rest period norms for cockpit crew, "inexplicably" adopted a "hiring freeze".

The FIP said it has urged the safety regulator, the DGCA, not to approve airlines' seasonal flight schedules unless they have adequate staff to operate their services "safely and reliably" in accordance with the New Flight Duty Time Limitations (FDTL) norms.

In a letter to the DGCA late on Wednesday, the FIP urged the DGCA to consider re-evaluating and reallocating slots to other airlines, which have the capacity to operate them without disruption during the peak holiday and fog season if IndiGo continues to "fail in delivering on its commitments to passengers due to its own avoidable staffing shortages."

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News Network
December 4,2025

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Angry outbursts, long queues, and desperate appeals filled airports across India today as IndiGo grappled with a severe operational breakdown. Hundreds of flights have been cancelled or delayed, leaving thousands of passengers stranded through the night and forcing many to spend long hours at helpdesks.

Social media was flooded with videos of fliers pleading for assistance, accusing the airline of misleading updates, and demanding accommodation after being stuck for 10 to 12 hours at airports such as Hyderabad and Bengaluru.

What Triggered the Meltdown?

IndiGo has attributed the widespread disruption to “a multitude of unforeseen operational challenges.” These include:

•    Minor technology glitches
•    Winter-season schedule adjustments
•    Bad weather
•    Congestion in the aviation network
•    New crew rostering rules (Flight Duty Time Limitations or FDTL)

Among these, the most disruptive has been the implementation of the updated FDTL norms introduced by the Directorate General of Civil Aviation (DGCA) in January 2024.

These rules were designed to reduce pilot fatigue and improve passenger safety. Key changes include:

•    Longer weekly rest periods for flight crew
•    A revised definition of “night,” extending it by an extra hour
•    Tighter caps on flight duty timing and night landings
•    Cutting night shifts for pilots and crew from six per roster cycle to just two

Once these norms became fully enforceable, airlines were required to overhaul rosters well in advance. For IndiGo, this triggered a sudden shortage of crew available for duty, leading to cascading delays and cancellations.

Why IndiGo Was Hit the Hardest

IndiGo is India’s largest airline by a wide margin, operating over 2,200 flights daily. That’s roughly double the number operated by Air India.

When an airline of this size experiences even a 10–20% disruption, it translates to 200–400 flights being delayed or grounded — producing massive spillover effects across the country.

IndiGo also relies heavily on high-frequency overnight operations, a model typical of low-cost carriers that aim to maximise aircraft utilisation and reduce downtime. The stricter FDTL norms clash with these overnight-heavy schedules, forcing the airline to pull back services.

Aviation bodies have also criticised IndiGo’s preparedness. The Airline Pilots' Association of India (ALPA) said airlines were given a two-year window to plan for the new rules but “started preparing rather late.” IndiGo, it said, failed to rebuild crew rosters 15 days in advance as required.

The Federation of Indian Pilots (FIP) went further, calling the crisis the result of IndiGo’s “prolonged and unorthodox lean manpower strategy,” and alleging that the airline adopted a hiring freeze even as it knew the new rules would require more careful staffing.

How Many Flights Are Affected?

In the past 48 hours, over 300 flights have been cancelled. At least 100 more are expected to be cancelled today.

City-wise impact:

•    Hyderabad: 33 expected cancellations; several fliers stranded overnight
•    Bengaluru: over 70 expected cancellations
•    Delhi, Mumbai, Chennai, Kolkata: widespread delays and missed connections

Passengers shared distressing accounts online.

One customer at Hyderabad airport said they waited from 6 PM to 9 AM with “no action taken” regarding their delayed Pune flight. Another said IndiGo repeatedly told them the crew was “arriving soon,” only for the delay to stretch over 12 hours.

IndiGo has apologised for the disruption and promised that operations will stabilise within 48 hours, adding that “calibrated adjustments” are being made to contain the chaos.

What Should Passengers Do Now?

For those flying in the next few days, especially with IndiGo, here are key precautions:

1. Keep Checking Flight Status
Monitor your flight closely before leaving for the airport, as delays may be announced last-minute.

2. Arrive Early
Expect long queues at counters and security due to crowding and rescheduling.

3. Carry Essentials
Pack snacks, water, basic medicines, chargers, and items for children or senior citizens. Extended waiting times should be anticipated.

4. Use Flexible Booking Options
If you booked tickets with a free-date-change or cancellation option, consider using them.
If you haven’t booked yet, prefer refundable or flexible fares, or even consider alternate airlines.

5. Follow IndiGo’s Updates
Keep an eye on IndiGo’s official social media channels and contact customer support for rebooking and refund queries.

What Needs to Change?

Pilot groups have raised concerns not just about staffing but also the planning practices behind it.
The Federation of Indian Pilots accused IndiGo of:

•    Imposing an unexplained hiring freeze despite knowing the FDTL changes were coming
•    Entering non-poaching agreements that limited talent movement
•    Keeping pilot pay frozen
•    Underestimating the need to restructure operations in advance

They have urged DGCA to approve seasonal schedules only after airlines prove they have adequate pilot strength under the new norms.

ALPA also warned that some airlines might be using the delays as an “immature pressure tactic” to push DGCA for relaxations in the new rules — which, if granted, could compromise the very safety standards the norms were meant to protect.

Both pilot bodies stressed that no exemption should dilute safety, and any deviations should be based solely on scientific risk assessment.

Is a Solution in Sight?

While IndiGo says normalcy will return within two days, aviation experts believe that fully stabilising operations could take longer, depending on how quickly the airline can:
•    Re-align rosters
•    Mobilise rested crew
•    Boost staffing
•    Adjust its winter schedule to match regulatory requirements
Passengers are advised to remain prepared for continued delays over the next few days as the airline works through its backlog. 

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