Monsoon fury in north India: 131 dead, 70,000 stranded; Kedarnath town ruined

June 19, 2013

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Dehradun/Shimla, Jun 19: The famous Kedarnath shrine was virtually submerged in mud and slush where 50 people died in the unprecedented flash floods that claimed over 131 lives in Uttarkhand and Himachal Pradesh and left over 70,000 pilgrims for Himalayan shrines stranded.

The shrine, one of the four holy dhams, in Rudraprayag district of Uttarakhand bore the brunt of torrential rains. About 500 people, including several pilgrims, are said to be missing in the area.

Military helicopters carried out emergency food drops on Wednesday for thousands of people stranded by flash flooding from early monsoon rains in north India, officials said.

Thousands of houses have been swept away in the flash floods and authorities are using helicopters to evacuate people and drop essential food supplies.

Kukhimath sub divisional magistrate Rakesh Tewari told reporters after his return from Kedarnarth that 50 bodies are lying in areas adjacent to the shine.

"We are right now concentrating on rescuing those who are alive," he said.

The death toll may rise significantly once water recedes and relief teams are able to access the affected areas.

A portion of the Kedarnath temple compound was washed away but authorities said no damages were reported to the structure itself.

The Ram Bada area, a busy spot near the temple, has been completely submerged and was not visible from rescue choppers.

Army Central Command officials said that nearly 6,000 to 8,000 people are stranded in Kedarnath, 2,500 in Hemkund Sahib and around 8,000 in Badrinath.

Flash floods, cloudbursts and landslips have so far claimed 131 lives in northern India. Thousands have been displaced in Uttar Pradesh where several rivers are in spate.

The death toll in Uttarakhand has reached 102. Rudraprayag district was the worst hit with 20 people dead and 73 buildings, including 40 hotels, along the banks of the Alaknanda swept away in the swirling waters of the river.

A total of 71,440 pilgrims bound for the Himalayan shrines of Kedarnath, Badrinath, Gangotri and Yamunotri are stranded in Rudraprayag, Chamoli and Uttarkashi districts of Uttarakhand with the famous char dham yatra having been suspended due to massive landslides and damage to the road network.

While 27,040 tourists are stranded in Chamoli, Rudraprayag and Uttarkashi have 25,000 and 9,850 pilgrims from various parts of the country stranded, disaster management authorities said.

Meanwhile, with a slight let up in the rain today, rescue efforts are being intensified in the affected areas.

More than a dozen helicopters have been deployed in Uttarakhand and Himachal Pradesh for relief and rescue operations with officials saying that all the stranded people are expected to be evacuated soon.

Union home secretary RK Singh said food, medicines and blankets were air-dropped in remote areas of Uttarakhand and Himachal Pradesh. home minister Sushilkumar Shinde, too, talked to the chief ministers of the two states.

"We have provided seven helicopters to Uttarakhand. The state government has also hired four private helicopters. We are providing helicopters to Himachal Pradesh. Hopefully, all stranded people will be evacuated today," Singh said in New Delhi.

Himachal chief minister Virbhadra Singh, who was stranded in Kinnaur district for nearly 60 hours due to landslides, was evacuated this morning by a chopper hired by his Congress party.

The threat of flood, meanwhile, loomed large over Delhi as the water level in Yamuna climbed well above the danger mark. Around 1,500 people in the various low-lying areas of east Delhi have been evacuated and sent to relief camps.

"The water level of Yamuna crossed the danger mark of 204.83-m at 7 AM and reached 205.58-m at 7 PM," an official in the flood and irrigation department said.

A high alert has been issued in Uttar Pradesh following heavy rainfall across the state and the release of water by several barrages since yesterday.

Four persons were killed in rain-related incidents in the state, including three teenagers who were struck by lightning in Maharajganj. Another woman was killed and six others injured when a house collapsed in heavy rains in Muzaffarnagar.

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News Network
December 3,2025

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IndiGo, India’s largest airline, is battling one of its worst operational disruptions in recent years, with hundreds of delays and cancellations throwing domestic travel into chaos.

Government data on Tuesday showed its on-time performance plunging to 35%, an unusual dip for a carrier long associated with punctuality.

By Wednesday afternoon, airports in Delhi, Mumbai, Bengaluru and Hyderabad had collectively reported close to 200 cancellations, stranding travellers across the country.

Crew Shortage After New Duty Norms

A major trigger behind the meltdown is a severe crew shortage, especially among pilots, following the rollout of revised Flight Duty Time Limitation (FDTL) norms last month.

The rules mandate longer rest hours and more humane rosters — a shift IndiGo has struggled to incorporate across its vast network.

Sources said several flights were grounded due to lack of cabin crew, while some delays stretched upwards of eight hours.

With IndiGo controlling over 60% of India’s domestic aviation market, the ripple effect has impacted airports nationwide.

IndiGo Issues Apology, Lists “Compounding Factors”

In a statement, IndiGo acknowledged the large-scale disruption:

“We sincerely apologise to customers. A series of unforeseen operational challenges — technology glitches, winter schedule changes, adverse weather, system congestion and updated FDTL norms — created a compounding impact that could not have been anticipated.”

To stabilise operations, the airline has begun calibrated schedule adjustments for the next 48 hours, aiming to restore punctuality. Affected passengers are being offered refunds or alternate travel arrangements, IndiGo said.

What the FDTL Rules Require

The FDTL norms, designed to reduce pilot fatigue, cap duty and flying hours as follows:
•    Maximum 8 hours of flying per day
•    35 hours per week
•    125 hours per month
•    1,000 hours per year

Crew must also receive rest equalling twice the flight duration, with a minimum 10-hour rest period in any 24-hour window.

The DGCA introduced these limits to enhance flight safety.

Hyderabad: 33 Flights Cancelled, Long Queues Reported

Hyderabad’s Rajiv Gandhi International Airport saw heavy early-morning crowds as 33 IndiGo flights (arrivals and departures) were cancelled.

The airport clarified on X that operations were normal, advising passengers to contact IndiGo directly for latest flight status.

Cancellations included flights to and from Visakhapatnam, Goa, Ahmedabad, Delhi, Bengaluru, Chennai, Madurai, Hubli, Bhopal and Bhubaneswar.

Bengaluru: 42 Flights Disrupted

Bengaluru’s Kempegowda International Airport recorded 42 cancellations — 22 arrivals and 20 departures — affecting routes to Delhi, Mumbai, Chennai, Hyderabad, Goa, Kolkata and Lucknow.

Passengers Vent on Social Media

Irate travellers took to X to share their experiences. One passenger stranded in Hyderabad wrote: “I have been here since 3 a.m. and missed an important meeting.”

Another said: “My flight was pushed from 1:55 PM to 2:55 PM and now 4:35 PM. I was informed only three minutes before entering the airport.”

Delhi Airport Hit by Tech Glitch

At Delhi Airport, the disruption deepened due to a slowdown in the Amadeus system — used for reservations, check-ins and departure control.

The technical issue led to longer queues and sluggish processing, adding to delays already worsened by staff shortages.

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News Network
December 6,2025

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With IndiGo flight disruptions impacting thousands of passengers, the airline on Saturday said that it will offer full waiver on all cancellations/reschedule requests for travel bookings between December 5, 2025 and December 15, 2025.

Earlier in the day, the civil aviation ministry had directed the airline to complete the ticket refund process for the cancelled flights by Sunday evening, as well as ensure baggage separated from the travellers are delivered in the next two days.

In a post on X, titled 'No questions asked', IndiGo wrote, "In response to recent events, all refunds for your cancellations will be processed automatically to your original mode of payment."

"We are deeply sorry for the hardships caused," it further added.

Several passengers, however, complained of not getting full refund as promised by the airline.

Netizens have shared screenchots of getting charged for airline cancellation fee and convenience fee.

"Please tell me why u have did this airline cancellation charges when u say full amount will be refunded (sic)," a user wrote sharing a screenshot of the refund page.

"Well, but you have still debited the convenience charges," wrote another.

Passengers have also raised concerns about the "cancel" option being disabled on the IndiGo app. "First enable the 'Cancel' button on your App & offer full refund on tickets cancelled by customers between the said dates," wrote a user.

A day after the country's largest airline, IndiGo, cancelled more than 1,000 flights and caused disruptions for the fifth day on Saturday, the ministry said that any delay or non-compliance in refund processing will invite immediate regulatory action.

The refund process for all cancelled or disrupted flights must be completed by 8 pm on Sunday, the ministry said in a statement.

"Airlines have also been instructed not to levy any rescheduling charges for passengers whose travel plans were affected by cancellations," it said.

On Saturday, more than 400 flights were cancelled at various airports.

IndiGo has also been instructed to set up dedicated passenger support and refund facilitation cells.

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News Network
December 5,2025

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New Delhi, Dec 5: IndiGo CEO Pieter Elbers issued a public apology this evening after more than a thousand flights were cancelled today, making it the "most severely impacted day" in terms of cancellations. The biggest airline of the country cancelled "more than half" of its daily number of flights on Friday, said Elbers. He also said that even though the crisis will persist on Saturday, the airline anticipates fewer than 1,000 flight cancellations.

"Full normalisation is expected between December 10 and 15, though IndiGo cautions that recovery will take time due to the scale of operations," the IndiGo CEO said. 

IndiGo operates around 2,300 domestic and international flights daily.

Pieter Elbers, while apologising for the major inconvenience due to delays and cancellations, said the situation is a result of various causes.

The crisis at IndiGo stems from new regulations that boost pilots' weekly rest requirements by 12 hours to 48 and allow only two night-time landings per week, down from six. IndiGo has attributed the mass cancellations to "misjudgment and planning gaps".

Elbers also listed three lines of action that the airline will adopt to address the issue.

"Firstly, customer communication and addressing your needs, for this, messages have been sent on social media. And just now, a more detailed communication with information, refunds, cancellations and other customer support measures was sent," he said.

The airline has also stepped up its call centre capacity.

"Secondly, due to yesterday's situation, we had customers stranded mostly at the nation's largest airports. Our focus was for all of them to be able to travel today itself, which will be achieved. For this, we also ask customers whose flights are cancelled not to come to the airports as notifications are sent," the CEO said.

"Thirdly, cancellations were made for today to align our crew and planes to be where they need to start tomorrow morning afresh. Earlier measures of the last few days, regrettable, have proven not to be enough, but we have decided today to reboot all our systems and schedules, resulting in the highest numbers of cancellations so far, but imperative for progressive improvements starting from tomorrow," he added.

As airports witnessed chaotic scenes, the Directorate General of Civil Aviation (DGCA) stepped in to grant IndiGo a temporary exemption from stricter night duty rules for pilots. It also allowed substitution of leaves with a weekly rest period. 

Civil Aviation Minister Ram Mohan Naidu has said a high-level inquiry will be ordered and accountability will be fixed.

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