Curfew relaxed in Muzaffarnagar, clashes erupt in Baghpat

September 11, 2013
Muzaffarnagar/Lucknow, Sep 11: With the situation showing improvement, curfew was relaxed for five hours on Wednesday in riot-hit Muzaffarnagar while Baghpat witnessed a communal clash, leaving a constable injured.

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District magistrate Kaushal Raj Sharma said the situation in Muzaffarnagar was under control and no untoward incident was reported during the day.

"Curfew was relaxed relaxed from 12 noon till 4pm and later extended till 5pm in Kotwali, Civil Lines and Nai Mandi areas of the district," IG (special task force) Ashish Gupta told reporters in Lucknow.

Two communities clashed in Tirthal village in Baghpat during which stones were pelted at each other. A constable sustained head injuries, Gupta said.

Strict vigil was being maintained during the relaxation period and police and paramilitary forces are on high alert, Sharma said.

The administration had imposed curfew in Kotwali, Civil Lines and Nai Mandi areas of the district on Saturday last following the communal flare up. On Tuesday, curfew was relaxed for two-and-a-half in these areas.

40 people have died in the clashes in various districts of western Uttar Pradesh. Besides 34 in Muzaffarnagar, two deaths have been reported from Meerut, one each have been reported from Hapur, Baghpat, Saharapur and Shamli.

In Agra, Samajwadi Party chief Mulayam Singh Yadav alleged that some political parties were trying to take advantage of the situation in Muzaffarnagar and adjoining areas and stirring up trouble.

"If we do not remain alert then such incidents will be repeated, because some people on whom the people of Uttar Pradesh did not trust will try to take advantage," he said.

"We will not let this happen irrespective of the biggest sacrifice we need to make," he added.

Asked about remarks by UP chief minister Akhilesh Yadav suspecting a political conspiracy behind the communal violence, Union home minister Sushilkumar Shinde said in Delhi, "I cannot say about political conspiracies till I get a complete report about the violence (in Muzaffarnagar). But political parties could indulge in it."

"80 companies (8,000 personnel) of paramilitary forces were deployed (in UP). Army was also deployed. Curfew has been relaxed now. Situation is improving," the home minister said.

UP chief minister Akhilesh Yadav had on Tuesday said, "The state government would deal strictly with all those who have tried to create communal chasm and vitiate the atmosphere of Muzaffarnagar and Uttar Pradesh."

Meanwhile, the Uttar Pradesh government has given financial assistance of Rs 15 lakh to the wife of a news channel correspondent Rajesh Verma, who was killed in the clashes.

Stepping up his attack on the UP government over its handling of the Muzaffarnagar violence, Congress leader from UP and Union minister Jitin Prasada today asked chief minister Akhilesh Yadav to take responsibility and resign.

"It is not an ordinary incident...despite warnings and suspicion and continuing tension why was it not foiled. How can it be believed that no one is responsible. Someone has to take responsiblity," he said.

In Delhi, some influential Muslim organisations on Wednesday demanded dismissal of SP government and imposition of President's rule in the state, accusing the Akhilesh Yadav dispensation of having failed to control the situation from deteriorating.

They held a joint press conference which was addressed among others by Maulana Mahmood Madni, general secretary Jamiat Ulama-i-Hind, QRS Ilyas, member of All Muslim Personal Law Board, Maulana Nusrat Ali, general secretary Jamaat-e-Islami Hind, Zafrul Islam Khan, president of All India Muslim Majlis-e-Mushawarat and Taslim Rahmani, president, Milli Political Council of India.

Gupta said the situation Tirthal village was brought under control promptly by the police after taking both the communities into confidence. Around 30 people were arrested.

Describing the situation as tense but under control, the IG said that police and administration was working towards confidence building measures establishing dialogue with members of both the communities.

"There is still apprehension especially in villages where one of the communities is in minority," he said.

The administration is taking steps to quell fears among people and has been asking them not to believe in them or the videos and CDs being attributed to the Muzaffarnagar incident.

The IG said that with information of missing persons pouring in, people have been asked to report it in every district to the police besides a special phone number has been created in Meerut IG's office for the purpose.

The official said so far 1,500 people have been arrested, 2,000 arm licences cancelled and 10,000 persons bound down since the outbreak of violence.

While NSA has been invoked against seven people, the process with regard to others was underway, the IG said, adding that NSA was also proposed to be invoked on those who had given inflammatory speech in the Panchayat on Saturday last besides those who loaded the video clipping which escalated tension.

To a question as to how long the Army would be deployed in the area, the IG said it would be decided by the local administration in keeping with the condition there.

Home secretary Kamal Saxena said around 10,000 people have taken shelter in ten relief camps where essential commodities were being provided by the administration.

The meeting of peace committees are being organsied to restore peace and order at the earliest, he said.

He also said the one-man inquiry commission to probe the incidents has been constituted and it was likely to start functioning in a couple of days.

The process of distributing cheques to the kin of the deceased has started with ten cheques being presented on Wednesday, Saxena said.

2 CRPF battalions to be deployed in Ghaziabad

In the wake of communal violence in western Uttar Pradesh, two battalions of Central Reserve Police Force (CRPF), comprising about 2000 personnel, will be deployed in "sensitive areas" of Ghaziabad to maintain law and order.

"We have got two battalions of CRPF which would be deployed in sensitive areas of the district," senior superintendent of police (SSP) Dharmender Singh said.

Police has identified some sensitive areas, including Loni, Muradnagar, Bhojpur, Masuri, where CRPF personnel are being deployed, Singh said, adding a list of 150 persons, who could create communal trouble in the district, has also been compiled.

These persons, who are being closely monitored by the police, do not belong to any political party, but have previously been involved in creating tension in the district, he said.

Though peace is getting restored in riot-hit Muzaffarnagar district, police said they are closely monitoring the situation in Ghaziabad as a precautionary measure.

40 people have died in the clashes in various districts of western Uttar Pradesh so far, including 34 in Muzaffarnagar.

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News Network
December 5,2025

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New Delhi, Dec 5: IndiGo CEO Pieter Elbers issued a public apology this evening after more than a thousand flights were cancelled today, making it the "most severely impacted day" in terms of cancellations. The biggest airline of the country cancelled "more than half" of its daily number of flights on Friday, said Elbers. He also said that even though the crisis will persist on Saturday, the airline anticipates fewer than 1,000 flight cancellations.

"Full normalisation is expected between December 10 and 15, though IndiGo cautions that recovery will take time due to the scale of operations," the IndiGo CEO said. 

IndiGo operates around 2,300 domestic and international flights daily.

Pieter Elbers, while apologising for the major inconvenience due to delays and cancellations, said the situation is a result of various causes.

The crisis at IndiGo stems from new regulations that boost pilots' weekly rest requirements by 12 hours to 48 and allow only two night-time landings per week, down from six. IndiGo has attributed the mass cancellations to "misjudgment and planning gaps".

Elbers also listed three lines of action that the airline will adopt to address the issue.

"Firstly, customer communication and addressing your needs, for this, messages have been sent on social media. And just now, a more detailed communication with information, refunds, cancellations and other customer support measures was sent," he said.

The airline has also stepped up its call centre capacity.

"Secondly, due to yesterday's situation, we had customers stranded mostly at the nation's largest airports. Our focus was for all of them to be able to travel today itself, which will be achieved. For this, we also ask customers whose flights are cancelled not to come to the airports as notifications are sent," the CEO said.

"Thirdly, cancellations were made for today to align our crew and planes to be where they need to start tomorrow morning afresh. Earlier measures of the last few days, regrettable, have proven not to be enough, but we have decided today to reboot all our systems and schedules, resulting in the highest numbers of cancellations so far, but imperative for progressive improvements starting from tomorrow," he added.

As airports witnessed chaotic scenes, the Directorate General of Civil Aviation (DGCA) stepped in to grant IndiGo a temporary exemption from stricter night duty rules for pilots. It also allowed substitution of leaves with a weekly rest period. 

Civil Aviation Minister Ram Mohan Naidu has said a high-level inquiry will be ordered and accountability will be fixed.

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News Network
December 6,2025

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With IndiGo flight disruptions impacting thousands of passengers, the airline on Saturday said that it will offer full waiver on all cancellations/reschedule requests for travel bookings between December 5, 2025 and December 15, 2025.

Earlier in the day, the civil aviation ministry had directed the airline to complete the ticket refund process for the cancelled flights by Sunday evening, as well as ensure baggage separated from the travellers are delivered in the next two days.

In a post on X, titled 'No questions asked', IndiGo wrote, "In response to recent events, all refunds for your cancellations will be processed automatically to your original mode of payment."

"We are deeply sorry for the hardships caused," it further added.

Several passengers, however, complained of not getting full refund as promised by the airline.

Netizens have shared screenchots of getting charged for airline cancellation fee and convenience fee.

"Please tell me why u have did this airline cancellation charges when u say full amount will be refunded (sic)," a user wrote sharing a screenshot of the refund page.

"Well, but you have still debited the convenience charges," wrote another.

Passengers have also raised concerns about the "cancel" option being disabled on the IndiGo app. "First enable the 'Cancel' button on your App & offer full refund on tickets cancelled by customers between the said dates," wrote a user.

A day after the country's largest airline, IndiGo, cancelled more than 1,000 flights and caused disruptions for the fifth day on Saturday, the ministry said that any delay or non-compliance in refund processing will invite immediate regulatory action.

The refund process for all cancelled or disrupted flights must be completed by 8 pm on Sunday, the ministry said in a statement.

"Airlines have also been instructed not to levy any rescheduling charges for passengers whose travel plans were affected by cancellations," it said.

On Saturday, more than 400 flights were cancelled at various airports.

IndiGo has also been instructed to set up dedicated passenger support and refund facilitation cells.

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News Network
December 3,2025

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IndiGo, India’s largest airline, is battling one of its worst operational disruptions in recent years, with hundreds of delays and cancellations throwing domestic travel into chaos.

Government data on Tuesday showed its on-time performance plunging to 35%, an unusual dip for a carrier long associated with punctuality.

By Wednesday afternoon, airports in Delhi, Mumbai, Bengaluru and Hyderabad had collectively reported close to 200 cancellations, stranding travellers across the country.

Crew Shortage After New Duty Norms

A major trigger behind the meltdown is a severe crew shortage, especially among pilots, following the rollout of revised Flight Duty Time Limitation (FDTL) norms last month.

The rules mandate longer rest hours and more humane rosters — a shift IndiGo has struggled to incorporate across its vast network.

Sources said several flights were grounded due to lack of cabin crew, while some delays stretched upwards of eight hours.

With IndiGo controlling over 60% of India’s domestic aviation market, the ripple effect has impacted airports nationwide.

IndiGo Issues Apology, Lists “Compounding Factors”

In a statement, IndiGo acknowledged the large-scale disruption:

“We sincerely apologise to customers. A series of unforeseen operational challenges — technology glitches, winter schedule changes, adverse weather, system congestion and updated FDTL norms — created a compounding impact that could not have been anticipated.”

To stabilise operations, the airline has begun calibrated schedule adjustments for the next 48 hours, aiming to restore punctuality. Affected passengers are being offered refunds or alternate travel arrangements, IndiGo said.

What the FDTL Rules Require

The FDTL norms, designed to reduce pilot fatigue, cap duty and flying hours as follows:
•    Maximum 8 hours of flying per day
•    35 hours per week
•    125 hours per month
•    1,000 hours per year

Crew must also receive rest equalling twice the flight duration, with a minimum 10-hour rest period in any 24-hour window.

The DGCA introduced these limits to enhance flight safety.

Hyderabad: 33 Flights Cancelled, Long Queues Reported

Hyderabad’s Rajiv Gandhi International Airport saw heavy early-morning crowds as 33 IndiGo flights (arrivals and departures) were cancelled.

The airport clarified on X that operations were normal, advising passengers to contact IndiGo directly for latest flight status.

Cancellations included flights to and from Visakhapatnam, Goa, Ahmedabad, Delhi, Bengaluru, Chennai, Madurai, Hubli, Bhopal and Bhubaneswar.

Bengaluru: 42 Flights Disrupted

Bengaluru’s Kempegowda International Airport recorded 42 cancellations — 22 arrivals and 20 departures — affecting routes to Delhi, Mumbai, Chennai, Hyderabad, Goa, Kolkata and Lucknow.

Passengers Vent on Social Media

Irate travellers took to X to share their experiences. One passenger stranded in Hyderabad wrote: “I have been here since 3 a.m. and missed an important meeting.”

Another said: “My flight was pushed from 1:55 PM to 2:55 PM and now 4:35 PM. I was informed only three minutes before entering the airport.”

Delhi Airport Hit by Tech Glitch

At Delhi Airport, the disruption deepened due to a slowdown in the Amadeus system — used for reservations, check-ins and departure control.

The technical issue led to longer queues and sluggish processing, adding to delays already worsened by staff shortages.

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