Wind, rain, sea pound eastern India as Cyclone Phailin nears

October 12, 2013

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Bhubaneswar, Oct 12: Strong winds and heavy rains pounded India's eastern coastline on Saturday, as hundreds of thousands of people took shelter from a massive, powerful cyclone expected to reach land in a few hours.

The skies were dark - almost black - at midmorning in Bhubaneswar, the capital of Odisha and about 60 miles (about 100 kilometres) from the coast. Roaring winds made palm trees sway wildly, and to the south, seawater was pushing inland.

By Friday evening, some six lakh people had been moved to higher ground or shelters in Odisha, which is expected to bear the brunt of the cyclone, said Surya Narayan Patro, the state's top disaster management official.

About 12 hours before Cyclone Phailin's landfall, meteorologists held out hope that the storm might hit while in a temporary weakened state, but no matter what it will be large and deadly.

Ryan Maue, a meteorologist at Weather Bell, a private US weather firm, said even in the best-case scenario there will be a storm surge of 20-30 feet (7-9 meters).

A storm surge - the giant wall of water that that a cyclone blasts ashore - is the big killer in these storms, even more than winds.

The storm already has been large and powerful for nearly 36 hours, he said, and those winds have built up tremendous amount of surge, Maue said.

Satellite images showed the cyclone filling nearly the entire Bay of Bengal, an area larger than France.

A storm this large can't peter out that fast," Maue said. "There's nothing to stop it at this point."

Officials canceled holy day celebrations and stockpiled emergency supplies in coastal Orissa and Andhra Pradesh.

The Indian Meteorological Department warned that Phailin was a "very severe cyclonic storm" that was expected to hit with maximum sustained winds of 210-220 kilometres (130-135 miles) per hour.

However, the US Navy's Joint Typhoon Warning Center in Hawaii forecast maximum sustained winds of 269 kilometers (167 miles) per hour with gusts up to 315 kilometres (196 miles) per hour.

Indian officials also made less dire predictions about the storm surge, saying only it would be at least 10 feet (3 meters) high.

In Bhubaneswar, government workers and volunteers were putting together hundreds of thousands of food packages to be distributed at relief camps.

The state's top official, chief minister Naveen Patnaik, appealed for people to cooperate with officials as they order people to leave their homes.

"I request everyone to not panic. Please assist the government. Everyone from the village to the state headquarters have been put on alert," he told reporters.

In Paradip, the Odisha port city hammered in a 1999 cyclone, at least seven ships had put to sea to ride out the storm, with other boats shifted to safer parts of the harbor, officials said.

US forecasters repeatedly warned the storm would be immense.

"If it's not a record it's really, really close," University of Miami hurricane researcher Brian McNoldy told The Associated Press. "You really don't get storms stronger than this anywhere in the world ever. This is the top of the barrel."

To compare to killer US storms, McNoldy said Phailin is near the size of 2005's Hurricane Katrina, which killed 1,200 people and caused devastating flooding in New Orleans, but Phailin also has the wind power of 1992's Hurricane Andrew, which had 165 mph (265 kph) winds at landfall in Miami.

The storm continues on its current path without weakening, it is expected to cause large-scale power and communications outages and shut down road and rail links, officials said. There would also be extensive damage to crops.

Patro said tens of thousands of more people will be moved to safer areas before the cyclone hits.

"No one will be allowed to stay in mud and thatched houses in the coastal areas," he said.

The government also began evacuating 64,000 people from the low-lying areas of three vulnerable districts in neighboring Andhra Pradesh, said state revenue minister N Raghuveera Reddy.

The sea had already pushed inland as much as 130 feet (40 metres) in parts of Andhra Pradesh.

Officials have been stockpiling emergency food supplies, and setting up shelters for people expected to flee the heavy winds and rains. The Indian air force said four transport planes and 18 helicopters were being kept ready for relief operations in the region.

What makes this storm so fearsome is that there's no wind shear to weaken it and the water that is fueling it is warm and deep, McNoldy said. Those are the ingredients for a record storm.

The Bay of Bengal has been the scene of some of the deadliest storms in recent history. The 1999 Orissa cyclone, which was similar in strength to Phailin, killed 10,000 people.

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News Network
December 3,2025

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IndiGo, India’s largest airline, is battling one of its worst operational disruptions in recent years, with hundreds of delays and cancellations throwing domestic travel into chaos.

Government data on Tuesday showed its on-time performance plunging to 35%, an unusual dip for a carrier long associated with punctuality.

By Wednesday afternoon, airports in Delhi, Mumbai, Bengaluru and Hyderabad had collectively reported close to 200 cancellations, stranding travellers across the country.

Crew Shortage After New Duty Norms

A major trigger behind the meltdown is a severe crew shortage, especially among pilots, following the rollout of revised Flight Duty Time Limitation (FDTL) norms last month.

The rules mandate longer rest hours and more humane rosters — a shift IndiGo has struggled to incorporate across its vast network.

Sources said several flights were grounded due to lack of cabin crew, while some delays stretched upwards of eight hours.

With IndiGo controlling over 60% of India’s domestic aviation market, the ripple effect has impacted airports nationwide.

IndiGo Issues Apology, Lists “Compounding Factors”

In a statement, IndiGo acknowledged the large-scale disruption:

“We sincerely apologise to customers. A series of unforeseen operational challenges — technology glitches, winter schedule changes, adverse weather, system congestion and updated FDTL norms — created a compounding impact that could not have been anticipated.”

To stabilise operations, the airline has begun calibrated schedule adjustments for the next 48 hours, aiming to restore punctuality. Affected passengers are being offered refunds or alternate travel arrangements, IndiGo said.

What the FDTL Rules Require

The FDTL norms, designed to reduce pilot fatigue, cap duty and flying hours as follows:
•    Maximum 8 hours of flying per day
•    35 hours per week
•    125 hours per month
•    1,000 hours per year

Crew must also receive rest equalling twice the flight duration, with a minimum 10-hour rest period in any 24-hour window.

The DGCA introduced these limits to enhance flight safety.

Hyderabad: 33 Flights Cancelled, Long Queues Reported

Hyderabad’s Rajiv Gandhi International Airport saw heavy early-morning crowds as 33 IndiGo flights (arrivals and departures) were cancelled.

The airport clarified on X that operations were normal, advising passengers to contact IndiGo directly for latest flight status.

Cancellations included flights to and from Visakhapatnam, Goa, Ahmedabad, Delhi, Bengaluru, Chennai, Madurai, Hubli, Bhopal and Bhubaneswar.

Bengaluru: 42 Flights Disrupted

Bengaluru’s Kempegowda International Airport recorded 42 cancellations — 22 arrivals and 20 departures — affecting routes to Delhi, Mumbai, Chennai, Hyderabad, Goa, Kolkata and Lucknow.

Passengers Vent on Social Media

Irate travellers took to X to share their experiences. One passenger stranded in Hyderabad wrote: “I have been here since 3 a.m. and missed an important meeting.”

Another said: “My flight was pushed from 1:55 PM to 2:55 PM and now 4:35 PM. I was informed only three minutes before entering the airport.”

Delhi Airport Hit by Tech Glitch

At Delhi Airport, the disruption deepened due to a slowdown in the Amadeus system — used for reservations, check-ins and departure control.

The technical issue led to longer queues and sluggish processing, adding to delays already worsened by staff shortages.

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News Network
December 6,2025

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With IndiGo flight disruptions impacting thousands of passengers, the airline on Saturday said that it will offer full waiver on all cancellations/reschedule requests for travel bookings between December 5, 2025 and December 15, 2025.

Earlier in the day, the civil aviation ministry had directed the airline to complete the ticket refund process for the cancelled flights by Sunday evening, as well as ensure baggage separated from the travellers are delivered in the next two days.

In a post on X, titled 'No questions asked', IndiGo wrote, "In response to recent events, all refunds for your cancellations will be processed automatically to your original mode of payment."

"We are deeply sorry for the hardships caused," it further added.

Several passengers, however, complained of not getting full refund as promised by the airline.

Netizens have shared screenchots of getting charged for airline cancellation fee and convenience fee.

"Please tell me why u have did this airline cancellation charges when u say full amount will be refunded (sic)," a user wrote sharing a screenshot of the refund page.

"Well, but you have still debited the convenience charges," wrote another.

Passengers have also raised concerns about the "cancel" option being disabled on the IndiGo app. "First enable the 'Cancel' button on your App & offer full refund on tickets cancelled by customers between the said dates," wrote a user.

A day after the country's largest airline, IndiGo, cancelled more than 1,000 flights and caused disruptions for the fifth day on Saturday, the ministry said that any delay or non-compliance in refund processing will invite immediate regulatory action.

The refund process for all cancelled or disrupted flights must be completed by 8 pm on Sunday, the ministry said in a statement.

"Airlines have also been instructed not to levy any rescheduling charges for passengers whose travel plans were affected by cancellations," it said.

On Saturday, more than 400 flights were cancelled at various airports.

IndiGo has also been instructed to set up dedicated passenger support and refund facilitation cells.

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News Network
December 5,2025

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New Delhi, Dec 5: IndiGo CEO Pieter Elbers issued a public apology this evening after more than a thousand flights were cancelled today, making it the "most severely impacted day" in terms of cancellations. The biggest airline of the country cancelled "more than half" of its daily number of flights on Friday, said Elbers. He also said that even though the crisis will persist on Saturday, the airline anticipates fewer than 1,000 flight cancellations.

"Full normalisation is expected between December 10 and 15, though IndiGo cautions that recovery will take time due to the scale of operations," the IndiGo CEO said. 

IndiGo operates around 2,300 domestic and international flights daily.

Pieter Elbers, while apologising for the major inconvenience due to delays and cancellations, said the situation is a result of various causes.

The crisis at IndiGo stems from new regulations that boost pilots' weekly rest requirements by 12 hours to 48 and allow only two night-time landings per week, down from six. IndiGo has attributed the mass cancellations to "misjudgment and planning gaps".

Elbers also listed three lines of action that the airline will adopt to address the issue.

"Firstly, customer communication and addressing your needs, for this, messages have been sent on social media. And just now, a more detailed communication with information, refunds, cancellations and other customer support measures was sent," he said.

The airline has also stepped up its call centre capacity.

"Secondly, due to yesterday's situation, we had customers stranded mostly at the nation's largest airports. Our focus was for all of them to be able to travel today itself, which will be achieved. For this, we also ask customers whose flights are cancelled not to come to the airports as notifications are sent," the CEO said.

"Thirdly, cancellations were made for today to align our crew and planes to be where they need to start tomorrow morning afresh. Earlier measures of the last few days, regrettable, have proven not to be enough, but we have decided today to reboot all our systems and schedules, resulting in the highest numbers of cancellations so far, but imperative for progressive improvements starting from tomorrow," he added.

As airports witnessed chaotic scenes, the Directorate General of Civil Aviation (DGCA) stepped in to grant IndiGo a temporary exemption from stricter night duty rules for pilots. It also allowed substitution of leaves with a weekly rest period. 

Civil Aviation Minister Ram Mohan Naidu has said a high-level inquiry will be ordered and accountability will be fixed.

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