Caste-based reservation must continue: Sonia

February 5, 2014
New Delhi, Feb 5: Congress chief Sonia Gandhi today stepped in to try to defuse the controversy over party leader Janardan Dwivedi's suggestion for ending caste-based quota, declaring that reservation for SCs, STs and OBCs must continue.

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As the SP and BSP--both outside supporters of UPA government and JD(U)--slammed Dwivedi's remark as "anti-social justice", Gandhi went in a damage control code with Lok Sabha elections just round the corner, snubbing Dwivedi and asserting there should be "no doubt or ambiguity" over the party's stand on caste-based quota.

BJP and SAD questioned the timing of the remark and said it was part of Congress' votebank politics with an eye on the upcoming elections. The remark triggered an uproar both inside and outside parliament. The discomiture in the party over Dwivedi's remarks was palpable and Congress and the government earlier in the day were quick to distance themselves from the remark, saying it was his "personal" view.

"The empowerment of SCs, STs and OBCs has been an article of faith with the Congress."There should be no doubt or ambiguity on the stand of the Congress on the system of reservation for SC/ST and OBCs. They were introduced by Congress, they have been strengthened by the Congress and they will continue to be championed by the Congress," Gandhi said in a two-page statement.

Gandhi said that Congress is of the "firm opinion" that the system of reservations for SCs, STs and OBCs must continue. "This is essential to deal with the discrimination imposed by centuries of subjugation and oppression," she said.

SP leader Ram Gopal Yadav and BSP chief Mayawati slammed Dwivedi for his remark.Yadav said Congress is trying to end the social justice system in the country while BSP chief Mayawati demanded that the Congress must make its stand clear on the issue.

Dwivedi's suggestion created an uproar in Parliament with BSP members shouting slogans like "anti-poor government, down down" in the well of Rajya Sabha. They were also joined by SP members while those from JD(U) said Congress is doing away with the reservation system and cried "conspiracy."

BSP members in Lok Sabha also rushed to the well of the House. Outside Parliament, BJP questioned the timing of the suggestion, saying the "revolutionary idea" should have come long ago.

"We want progress of all sections of society. But why this revolutionary idea came to Congress leader's mind when the elections are round the corner? There was enough time with them earlier and it could have been debated on national platform," BJP leader Mukhtar Abbas Naqvi said.

Without rejecting the idea, he said, "We are always in favour of giving opportunity for progress to whoever is economically or socially backward."

Naqvi's party colleague Ravi Shankar Prasad dubbed Dwivedi's pitch against reservation on caste lines as a "trial balloon" and charged the ruling party with deliberately trying to initiate a new debate to sidetrack "anti-government" sentiment on issues of corruption and price rise. Akali Dal MP Harsimrat Kaur Badal, though supporting the suggestion, also questioned the timing of the move.

"Why this move at this time? Though it is a very good idea but according to me, anything that is moved by Congress now  it has only one agenda. They are targeting a particular group for votebank politics. They had 10 years, they could have done a lot, but they did nothing," she said.

While maintaining that Dwivedi is an "extremEly seasoned and experienced" politician, Congress spokesperson Randeep Surjewala said, "His statement on the issue of caste-based reservation or absence thereof is his personal opinion."

Amid uproar in Parliament over the issue, Minister of State for Parliamentary Affairs Rajiv Shukla said in the Rajya Sabha, "The government is not considering any proposal to provide reservation based on economic criteria. The reservation as it stands today will continue as per constitutional provision."

Dwivedi, who is a member of the Upper House, was present when Shukla made the clarification.

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News Network
December 5,2025

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New Delhi, Dec 5: IndiGo CEO Pieter Elbers issued a public apology this evening after more than a thousand flights were cancelled today, making it the "most severely impacted day" in terms of cancellations. The biggest airline of the country cancelled "more than half" of its daily number of flights on Friday, said Elbers. He also said that even though the crisis will persist on Saturday, the airline anticipates fewer than 1,000 flight cancellations.

"Full normalisation is expected between December 10 and 15, though IndiGo cautions that recovery will take time due to the scale of operations," the IndiGo CEO said. 

IndiGo operates around 2,300 domestic and international flights daily.

Pieter Elbers, while apologising for the major inconvenience due to delays and cancellations, said the situation is a result of various causes.

The crisis at IndiGo stems from new regulations that boost pilots' weekly rest requirements by 12 hours to 48 and allow only two night-time landings per week, down from six. IndiGo has attributed the mass cancellations to "misjudgment and planning gaps".

Elbers also listed three lines of action that the airline will adopt to address the issue.

"Firstly, customer communication and addressing your needs, for this, messages have been sent on social media. And just now, a more detailed communication with information, refunds, cancellations and other customer support measures was sent," he said.

The airline has also stepped up its call centre capacity.

"Secondly, due to yesterday's situation, we had customers stranded mostly at the nation's largest airports. Our focus was for all of them to be able to travel today itself, which will be achieved. For this, we also ask customers whose flights are cancelled not to come to the airports as notifications are sent," the CEO said.

"Thirdly, cancellations were made for today to align our crew and planes to be where they need to start tomorrow morning afresh. Earlier measures of the last few days, regrettable, have proven not to be enough, but we have decided today to reboot all our systems and schedules, resulting in the highest numbers of cancellations so far, but imperative for progressive improvements starting from tomorrow," he added.

As airports witnessed chaotic scenes, the Directorate General of Civil Aviation (DGCA) stepped in to grant IndiGo a temporary exemption from stricter night duty rules for pilots. It also allowed substitution of leaves with a weekly rest period. 

Civil Aviation Minister Ram Mohan Naidu has said a high-level inquiry will be ordered and accountability will be fixed.

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News Network
December 6,2025

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With IndiGo flight disruptions impacting thousands of passengers, the airline on Saturday said that it will offer full waiver on all cancellations/reschedule requests for travel bookings between December 5, 2025 and December 15, 2025.

Earlier in the day, the civil aviation ministry had directed the airline to complete the ticket refund process for the cancelled flights by Sunday evening, as well as ensure baggage separated from the travellers are delivered in the next two days.

In a post on X, titled 'No questions asked', IndiGo wrote, "In response to recent events, all refunds for your cancellations will be processed automatically to your original mode of payment."

"We are deeply sorry for the hardships caused," it further added.

Several passengers, however, complained of not getting full refund as promised by the airline.

Netizens have shared screenchots of getting charged for airline cancellation fee and convenience fee.

"Please tell me why u have did this airline cancellation charges when u say full amount will be refunded (sic)," a user wrote sharing a screenshot of the refund page.

"Well, but you have still debited the convenience charges," wrote another.

Passengers have also raised concerns about the "cancel" option being disabled on the IndiGo app. "First enable the 'Cancel' button on your App & offer full refund on tickets cancelled by customers between the said dates," wrote a user.

A day after the country's largest airline, IndiGo, cancelled more than 1,000 flights and caused disruptions for the fifth day on Saturday, the ministry said that any delay or non-compliance in refund processing will invite immediate regulatory action.

The refund process for all cancelled or disrupted flights must be completed by 8 pm on Sunday, the ministry said in a statement.

"Airlines have also been instructed not to levy any rescheduling charges for passengers whose travel plans were affected by cancellations," it said.

On Saturday, more than 400 flights were cancelled at various airports.

IndiGo has also been instructed to set up dedicated passenger support and refund facilitation cells.

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