Served non-veg to Jain man, airlines asked to pay Rs 20K compensation

August 24, 2016

New Delhi, Aug 24: The apex consumer commission directed Swiss International Airlines to pay a compensation of Rs 20,000 to a flyer and upgrade his economy class ticket to business class for his future travels, as a penalty for serving him non-vegetarian food instead of a Jain meal he had opted for.

swiss
The National Consumer Disputes Redressal Commission (NCDRC) upheld the district forum's order also directing Swiss International Airlines, to pay Rs 10,000 towards litigation cost and dismissed the revision petition filed by Mumbai resident Amit Jay Kumar Jain to enhance the compensation.

“The opposite party (airlines) shall be bound by its commitment to upgrade economy class to business class in one flight booked by the complainant from India to Europe or Europe to India with a rider that the complainant must undertake that flight within one year,” the bench presided by Justice Ajit Bharihoke said.

The bench, which also comprised member S M Kantikar, noted that the complainant was alerted by a co-passenger before he could eat the non-vegetarian food served to him.

“It cannot be said with certainty that the complainant consumed a morsel of non-vegetarian food. Thus, under the circumstances, the compensation awarded to the complainant seem to be reasonable and there is no cause for interfering with it,” the bench added.

According to the complaint, on May 6, 2011, while flying from Zurich to Mumbai, Jain was served with a non-vegetarian meal whereas he had opted for a special vegetarian Jain meal.

When he approached the district forum in Mumbai, the airline said the mistake was human error and offered that in future any one economy class ticket booked by the complainant from India to Europe or from Europe to India would be upgraded to business class and an apology was also tendered in writing.

The forum had also granted a compensation of Rs 20,000 and Rs 10,000 as cost towards the litigation to Jain.

Jain's appeal for enhancing the compensation was rejected by the state commission after which he approached NCDRC.

Comments

suresh
 - 
Wednesday, 24 Aug 2016

He tasted the non veg food. Otherwise how he knows that it is non veg food. Now by this compenasation do he will be back to his religion? What type of drama it is?

mastan
 - 
Wednesday, 24 Aug 2016

once they served me vegetarian food, insted of non-veg. i do complaint, i didn't receive any compansation.

Moshu
 - 
Wednesday, 24 Aug 2016

What would be the case if it is vice versa?

Ahmed K. C.
 - 
Wednesday, 24 Aug 2016

Good decision and justice.

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News Network
October 28,2024

Mangaluru: In a chilling incident that has raised suspicions of foul play, a 35-year-old man was discovered dead inside a train coach traveling from Bengaluru to Murudeshwar. 

The deceased, identified as Mouzzan from Kumbarpete, Doddaballapur, worked as a sales representative and was differently-abled. He boarded the train on October 24 from Yesvantpur and occupied the Divyang Coach.

The incident came to light on the morning of October 25 at Udupi, where a railway guard found Mouzzan unresponsive. The railway police immediately rushed him to the hospital, but doctors declared him dead. 

With no identification documents on him, the police utilized a label, “RS Tailor Chickpete,” found on his shirt collar to trace his family through WhatsApp, helping his relatives reach Mulki by Saturday.

Upon inspection, police noticed ligature marks around Mouzzan’s neck, hinting at possible foul play. His family reported that his bag and mobile phone were missing, raising further suspicion. 

The last known location of his phone was traced to Sakleshpur, suggesting he may have been targeted during the journey. Investigators suspect robbery as a motive and are now actively pursuing leads, with searches underway in Mysuru and Bengaluru.

A case has been filed at Mulki police station, and efforts to uncover the truth behind this tragic incident are intensifying as police work to piece together the circumstances that led to Mouzzan’s untimely death.

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News Network
October 28,2024

plantation.jpg

Bengaluru: A burned, unidentifiable body discovered in a Kodagu coffee plantation has led Karnataka police to unravel a shocking murder plot involving 54-year-old businessman Ramesh’s wife, Niharika (29), her lover Nikhil, and accomplice Ankur. The trio allegedly orchestrated Ramesh’s murder for financial gain, journeying across state lines to dispose of his body in an attempt to conceal their crime. All three suspects are now in custody.

Suspicious Discovery in Kodagu Estate

On October 8, a charred body was found in a coffee plantation near Suntikoppa, Kodagu. With no immediate means of identification, police reviewed local CCTV footage. A red Mercedes Benz passing through the area raised suspicions. Registered under Ramesh’s name, this vehicle led the police to contact Telangana authorities, linking the case to Ramesh, who had recently been reported missing by his wife, Niharika.

An Intricate Plot for Wealth

As investigations deepened, police began to suspect Niharika’s involvement. Under questioning, she revealed her role in the plot and implicated her accomplices, Nikhil—a veterinary doctor—and Ankur. The probe uncovered Niharika’s troubled past, including a stint in prison, where she met Ankur. After marrying Ramesh, her desire for luxury grew, and she allegedly demanded ₹8 crore, which Ramesh refused, leading her to conspire with Nikhil and Ankur.

Murder and Cover-Up

On October 1 in Uppal, Hyderabad, the accused allegedly strangled Ramesh. They then drove over 800 km to Kodagu, disposing of the body in a coffee estate by setting it ablaze. Niharika later filed a missing person report for Ramesh to cover her tracks.

Painstaking Investigation

Kodagu Police Chief Ramarajan highlighted the challenges faced: “The body was nearly unrecognizable. Our team traced suspicious vehicle activity across CCTV cameras from Kodagu to Tumkur, eventually linking the vehicle to Ramesh from Telangana.” Through detailed examination, police collected enough evidence to arrest Niharika, Nikhil, and Ankur, confirming the horrifying plot that led to Ramesh’s murder.

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News Network
October 17,2024

Mangaluru: In a shocking case of cyber fraud, an engineer from Mangaluru lost ₹30 lakh after being deceived by a scammer posing as a Mumbai police head constable.

On October 10, the engineer received a phone call, during which the scammer falsely claimed that 25 fraudulent bank accounts had been opened in his name. The caller alleged these accounts were being used for illegal transactions and urged the victim to act immediately to avoid legal trouble.

The scammer manipulated the engineer into believing that all funds in his personal bank account needed to be transferred for "verification" by the Reserve Bank of India (RBI). In a state of panic, the victim complied, transferring ₹30 lakh to multiple accounts provided by the fraudster.

Adding to the deception, the victim was told to send WhatsApp updates every 20 minutes to track the "progress." Realizing the fraud only after the transfers were completed, the victim filed a complaint, and a case has been registered at the Bajpe police station.

This incident serves as a stark reminder for the public to stay cautious and verify information before acting on unsolicited calls, especially those involving sensitive financial details.

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