All you need to know about Saudi Arabia's Tawakkalna App

coastaldigest.com web desk
May 21, 2020

The Tawakkalna application developed by Saudi Arabia's National Information Centre to processes requests for movement permits during the curfew to curb the spread of the virus has become a major helplnine for past few weeks. 

The application developed through the close cooperation between the Ministry of Health and the Saudi Data and Artificial Intelligence Authority (SDAIA) was launched on May 4.

According to Saudi Telecom Group, it handles 20,000 calls daily through the Tawakkalna platform by dedicating a call centre of 600 employees through its Contact Centre Company (CCC). 

The Tawakkalna app can be used to issue e-permits for a selected group of government and private sector employees who were exempted from the curfew, and individuals who have medical appointments as well as couriers.

Tawakkalna has features for the service of citizens and residents, for ensuring their safety and comfort that would contribute to facilitating the access of authorized persons to travel permits.

The official page about Tawakkalna on Twitter, says: “You must always keep in mind that pinpointing your exact location of residence is the only way for you to benefit from the app’s range of services and permits.”

The app will also provide the latest alerts and medical news issued by the Ministry of Health about the virus as well as about its spread, ways to prevent it and movement permits.

Tawakkalna can be used for self-disclosure for people who show signs of coronavirus infection and for requesting ambulance service and other important services for the community.

Through the app users can apply for a one-hour permit for a walk in the neighborhood on a daily basis, thereby encouraging walking during this period of lockdown.

Comments

Liyakat
 - 
Sunday, 30 Jan 2022

How can upload vacation certificate in tawakkalna app

shadil Poongaden
 - 
Wednesday, 12 Jan 2022

i had took two vaccination from KSA, i was under visit visa, now am in india, when i fly to Saudia again through sharja Air Port what is the proceedure.

i had thawakalna app but now it is not opening showing error

Kindly advise
thank you

Regards

Betcymol john
 - 
Monday, 22 Nov 2021

I taken 2 vaccine from Saudi Arabia.first vaccine on 9/9/2021 (pfizer) and second vaccine on 21/10/2021(Modena).but still my twalkalna showing incomplete vaccination.what I do ,please help me, so many times contact to moh but no use.

Abdul Alim
 - 
Sunday, 7 Nov 2021

I have taken the full dose vaccine, but it still shows incomplete status in Tawakkalna. Does anyone know the solution?

samiullah shaik
 - 
Thursday, 14 Oct 2021

is there any Help Line Number Customer care Number to ask Questions regarding Calirafacation

Yusuf K Abdulla
 - 
Saturday, 28 Aug 2021

signup issues error popup

Francis
 - 
Friday, 27 Aug 2021

its not allwoing to change nationality when signing up

wait for some days it will open automatically, same issue was happen to me and its opened today but unfortunately its showing some error in the date of vaccination

SHAFEEK
 - 
Thursday, 15 Jul 2021

I can not upload the vaccination certificate in Saudi MOH. Call me at 937.Doesn't pick up the phone when called from home? Is there any way to change the block?Is there any way to become immune tawakkalna if you get hit?

Joseph
 - 
Sunday, 16 May 2021

How do I upload vaccination certificate issued from Bahrain in Twakalnna App

Nisar
 - 
Tuesday, 27 Apr 2021

Injected vaccin but not updated in tavakkalna app

John Callison
 - 
Friday, 2 Apr 2021

If an expat has received a covid-19 vaccination in KSA and returns to their home country on final exit, how can they access their vaccination record in Tawakkalna app to show proof of vaccination in the future, if they no longer have an active Absher or SIM to receive a 4-digit access code to access theTawakkalna app? Can the 4-digit code be received via email?

Husna
 - 
Sunday, 7 Mar 2021

In Tawakklna purple code is not going even though the test is negative. I called helpline many times nothing has been done yet.

USMAN MALAYIL
 - 
Monday, 1 Mar 2021

My dependents names are not given in my Thawakkalna. Only their iqama numbers are shown. In palace of their names a few question marks are there. I am able to check their health status by clicking on the iqama numbers but not able to book appointments for COVID PCR test for them. When I try to book appointments "update dependents ifo" message is displayed in red color. So may I know how to update dependents info in my Thawakkalna?
Their details are already updated in Absher.

Kellie Davis
 - 
Saturday, 20 Feb 2021

Husband is having trouble receiving the pass code via SMS can to advise please

Matovu Jovia
 - 
Tuesday, 9 Feb 2021

What is the use of tawakkalna

Ali aabid
 - 
Monday, 8 Feb 2021

Why i didn't get otp in tawakkalna app

Abdullah
 - 
Thursday, 3 Dec 2020

Is it really needed for a visitor to register in Tawakkalna App..? If not registered, then any issues...?? Please advise

Maryam
 - 
Saturday, 31 Oct 2020

How can i remove myself from tawklna or how can i delete my account

muhammad Sheheryar
 - 
Sunday, 14 Jun 2020

sir,

 

 
i am facing problem for receiving OTP code during registration for my family. i am unable to get OTP code.

please assist. 

Abdulrazaq Yousef
 - 
Thursday, 4 Jun 2020

Entering date of birth is the big problem is the big problem of this app. 

 

Malik asif
 - 
Tuesday, 26 May 2020

Dob entering problem 

Thomas Philipose
 - 
Monday, 25 May 2020

Hi,

I am trying to register in the Tawakkalna app, but it keeps on throwing error. Any idea?

 

thanx

 

 

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News Network
May 20,2024

Irantragedy.jpg

State media in Iran have confirmed the death of President Ebrahim Raisi and companions after the helicopter he was travelling in crashed in poor weather in an eastern province.

With Raisi were Iran’s Foreign Minister Hossein Amirabdollahian, East Azarbaijan Gov. Malek Rahmati, East Azarbaijan Imam of Friday Prayer Mohammad Ali Ale-Hashem, and a few other leaders and bodyguards. 

The reports came after rescuers from the Iranian Red Crescent said they had found the wreckage of the helicopter, which was also carrying the country’s foreign minister and other officials, and that there was “no sign of life”.

Rescue teams fought through dense fog, blizzards and mountainous terrain to reach the wreckage in East Azerbaijan province early on Monday, but state television gave no immediate cause for the crash. 

“President Raisi’s helicopter was completely burned in the crash … unfortunately, all passengers are feared dead,” the Reuters news agency reported, citing an unnamed Iranian official.

Raisi, 63, was elected president on his second attempt in 2021, and since taking office, has overseen a tightening of morality laws, a bloody crackdown on antigovernment protests triggered by the death in custody of 22-year-old woman Mahsa Amini, and taken a tougher approach to nuclear talks with world powers.

Last month, he ordered an unprecedented drone-and-missile attack on Israel, following an alleged Israeli strike on Iran’s consulate in Damascus which killed 13 people including a top commander and his deputy.

Supreme Leader Ayatollah Ali Khamenei, who holds ultimate power in Iran, had earlier sought to reassure Iranians, some of whom turned out to pray for Raisi’s wellbeing, saying there would be no disruption to state affairs.

‘We found it’

Raisi was travelling home to Tehran when state television said his helicopter made a “hard landing” near Jolfa, a city on the border with Azerbaijan, some 600km (375 miles) northwest of the Iranian capital. Later, state media put the crash location farther east near the village of Uzi, but details remained contradictory.

Iran’s Foreign Minister Hossein Amirabdollahian was also on the flight, as well as the governor of Iran’s East Azerbaijan province and other officials and bodyguards, according to the state-run IRNA news agency.

Earlier on Monday, Turkish authorities released what they described as drone footage showing what appeared to be a fire in the wilderness that they “suspected to be [the] wreckage of [a] helicopter”. The coordinates listed in the footage put the fire some 20km (12 miles) south of the Azerbaijan-Iranian border on the side of a steep mountain.

Footage released by the IRNA showed what the agency described as the crash site, across a steep valley in a green mountain range. Soldiers speaking in the local Azeri language said: “There it is, we found it.”

Shortly after, state TV in an on-screen scrolling text, said: “There is no sign of life from people on board.” It did not elaborate, but the semiofficial Tasnim news agency showed rescuers using a small drone to fly over the site, with them speaking among themselves saying the same thing. The footage showed the tail of the helicopter and burnt debris all around it.

Under the Iranian Constitution, if a president is confirmed dead, Iran’s vice first president takes over and a new presidential election would be called within 50 days.

First Vice President Mohammad Mokhber already had begun receiving calls from officials and foreign governments in Raisi’s absence, state media reported.

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News Network
May 7,2024

tank.jpg

The Israeli military says it has taken full control of the Rafah crossing, which borders Egypt.

Israeli tanks took over the crossing after advancing during the night following heavy bombardment of residential areas.

The military said the crossing is now disconnected from the Salah a-Din road in eastern Rafah, which was seized before.

Tel Aviv said it would continue the operation in Rafah even after the Palestinian resistance movement Hamas said it had agreed to a proposal on ceasefire in Gaza put forward by Qatari and Egyptian mediators.

Earlier, Israeli military aircraft heavily bombed Rafah accompanied with ground advances shortly after Hamas said it had accepted the ceasefire proposal.

The official Palestinian news agency Wafa and Egyptian media said Israeli military vehicles advanced towards the Palestinian side of the Rafah crossing with Egypt, as well as the Karem Shalom crossing with the Israeli-occupied territories.

A Palestinian security official and an Egyptian authority have told the Associated Press news agency that Israeli tanks have entered Rafah, reaching as close as 200 meters from Rafah’s border crossing with neighboring Egypt.

The Israeli military has said it was conducting “targeted strikes” against Hamas in eastern Rafah.

Israeli prime minister Benjamin Netanyahu's office has also said "Israel is continuing the operation in Rafah to exert military pressure on Hamas" in order to advance the release of captives and what it called "the other objectives of the war."

In the meantime, it described the proposal on ceasefire as "far from Israel's essential demands," but added that it would send negotiators for talks "to exhaust the potential for arriving at an agreement."

The military strikes on Rafah came ahead of talks in Egypt on Tuesday aimed at sealing a truce proposal accepted by Hamas, which was put forward by Qatari and Egyptian mediators. 

According to a copy of the proposal, there will be three phases to ending Israel’s onslaught against Gaza.

The first phase calls for a complete withdrawal of Israeli troops from the Netzarim corridor and the return of displaced Palestinians to their homes. The second phase involves an announcement of a permanent cessation of military operations. In the last phase, there would be a complete end to the blockade of the Gaza Strip. 

In return, Israel would be required to release an unspecified number of Palestinian prisoners, withdraw its troops from certain regions of the Gaza Strip, and allow Palestinians to travel from the south of the coastal sliver to the north.

About 1.5 million Palestinians are sheltering in Rafah, once designated a “safe zone” by the Israeli military. Palestinians are now struggling to evacuate the city, after the Israeli military dropped leaflets ordering them to leave as a large-scale assault on the city is planned.

UN Secretary General Antonio Guterres has said that a ground invasion of Rafah would be “intolerable” and called on Israel and Hamas “to go an extra mile” to reach a truce deal.

“This is an opportunity that cannot be missed, and a ground invasion in Rafah would be intolerable because of its devastating humanitarian consequences, and because of its destabilizing impact in the region,” Guterres told reporters on Monday ahead of a meeting with Italian President Sergio Mattarella in New York.

Jordanian Foreign Minister Ayman Safadi has also warned that Israel is “jeopardizing the deal by bombing Rafah.”

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News Network
May 20,2024

Ibrahimpresident.jpg

Iran's state media today said that there was "no sign" of life among passengers of the helicopter which was carrying President Ebrahim Raisi, Foreign Minister Hossein Amir-Abdollahian, and other officials.

Here are 10 points on this tragedy

1.    "Upon finding the helicopter, there was no sign of the helicopter passengers being alive as of yet," state TV reported. The incident occurred during President Raisi's return flight to the Iranian city Tabriz after he and Azerbaijani President Ilham Aliyev inaugurated the Qiz Qalasi Dam on their shared border. 

2.    The helicopter, carrying President Raisi, Foreign Minister Hossein Amir-Abdollahian, and other officials, lost contact approximately 30 minutes into the flight. This sparked immediate concerns and a massive search and rescue operation.

3.    Initial reports from Iran's state media described the situation as an "accident." Iran's Deputy President for Executive Affairs Mohsen Mansouri said that two members of the president's entourage had contacted rescue teams, suggesting that the incident might not have been catastrophic. Mansouri added that the Ministry of Communications had managed to narrow down the potential crash site to within a two-kilometre radius.

4.    Iranian state media reported that Deputy Foreign Minister for Economic Diplomacy Mehdi Safari claimed that the Tabriz Friday prayer leader had managed to speak with President Raisi, 63, via phone from the downed helicopter. "Mehdi Safari, who was present in one of the three helicopters carrying President Raisi's entourage, said the Tabriz Friday prayer leader had made a phone call to the president from inside the crashed copter," the report reads. 

5.    Iran's Supreme Leader Ayatollah Ali Khamenei urged calm and assured that there would be no disruption in the country's governance. "We hope that Almighty God will bring our dear president and his companions back in full health into the arms of the nation," he stated in a televised address.

6.    The search effort has been extensive, with more than 60 rescue teams, including army, Revolutionary Guard forces, and police units, scouring the foggy, mountainous terrain. The harsh weather conditions and heavy fog have significantly hampered these efforts. Iran's Red Crescent chief, Pirhossein Koolivand, said the team has detected a "smell of fuel" in one area, which rescue teams are now converging on.

7.    The international community has expressed concern and offered assistance. Neighbouring countries and organisations, including Iraq, Kuwait, Qatar, Saudi Arabia, Syria, Russia, Turkey, and the European Union, have pledged support. The EU has even activated its rapid response mapping service to aid in the search efforts.

8.    Prime Minister Narendra Modi on Sunday expressed his "deep concern" with a post on social media. "Deeply concerned by reports regarding President Raisi's helicopter flight today. We stand in solidarity with the Iranian people in this hour of distress, and pray for well being of the President and his entourage," he said in a post on X.

9.    Iranian Foreign Ministry spokesman Nasser Kanani conveyed gratitude for the international solidarity and offers of help. US President Joe Biden has been briefed on the situation, with a State Department spokesman confirming they are closely monitoring developments.

10.    This incident follows a period of heightened regional tensions, particularly in light of the Gaza conflict and Iran's recent escalations with Israel. President Raisi, who has been in office since 2021, has pledged Iran's steadfast support for Palestine, a stance reiterated during his recent dam inauguration speech.

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