Microsoft outage impacting services worldwide: Here’s what you need to know

News Network
July 19, 2024

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Microsoft has announced an investigation into the Azure cloud server outage in the US and other parts of the world.

The outage caused temporary grounding of flights of low-cost carrier Frontier Airlines in the US.

"Our systems are currently impacted by a Microsoft outage, which is also affecting other companies. During this time booking, check-in, access to your boarding pass, and some flights may be impacted. We appreciate your patience," the company said on X.

Now, the ground stop has been lifted, and the company is in the process of resuming flight operations.

In India, SpiceJet, IndiGo, Air India Express and Akasa Airlines also faced difficulties. Most of the passengers were unable to do their web checkin online.

"Due to infrastructure issues with our service provider, some of our online services, including booking, check-in and manage booking services will be temporarily unavailable," Akasa Airlines said in a statement.

"Our systems are currently impacted by a Microsoft outage, which is also affecting other companies. During this time, booking, check-in, access to your boarding pass, and some flights may be impacted. We appreciate your patience," said IndiGo on X.

"As our systems are impacted by an ongoing issue with Microsoft Azure, we are experiencing high volumes at contact centre. Please contact us only if your travel is within 24 hrs," added IndiGo.

"Global digital infrastructure issues with cloud services are temporarily impacting operations across multiple airlines, airports and other businesses globally. As a result, our website, reservation and airport check-in systems are also impacted. Please plan your travel and keep sufficient time in hand for airport procedures. We regret the inconvenience and appreciate your patience and understanding during this time," said Air India Express on X

Currently, the affected airlines are doing manual check-ins and boarding processes at the airports.

Down under, Sydney Airport in Australia is facing service outage. It has requested the passenger to leave home early to avoid delays.

"A global technical outage has impacted some airline operations and terminal services. Flights are currently arriving and departing however there may be some delays throughout the evening.   We have activated our contingency plans and deployed additional staff to our terminals.   If you're travelling today make sure you leave plenty of time to come to the airport and check with your airline regarding the status of your flight," Syndney Airport posted the message on X.

"CrowdStrike, the cybersecurity firm that services numerous industries, was down across parts of the world Friday morning, halting news broadcasts and grounding flights," reported reported.

"I am aware of a large-scale technical outage affecting a number of companies and services across Australia this afternoon. Our current information is this outage relates to a technical issue with a third-party software platform employed by affected companies," said the office of Australia's National Cyber Security Coordinator Michelle McGuinness on X. 

Hong Kond Airport is facing IT service outage and has now switched to manual check-in and boarding processes.

Air France and Paris airports are also facing similar issues, reported Reuters. Add to that, Paris Olympic committee said that its IT operations have been impacted by a global cyber outage.

"We have activated contingency plans in order to continue operations," the organising committee said in a statement.

Taiwan's two major airlines, China Airlines and Eva Air, have been spared are unaffected.

Even Microsoft 365, which offers access to Word, SharePoint Online, OneDrive for Business, Teams, Intune, PowerBI, Microsoft Fabric, Microsoft Defender, Viva Engage and other productivity tools has become inaccessible to clients around the world, including major cities across India.

The Microsoft 365 service health status reads-- "Users may be unable to access various Microsoft 365 apps and services".

Indian Government's statement 

“MEITY (Ministry of Electronics and Information Technology) is in touch with Microsoft and its associates regarding the global outage. The reason for this outage has been identified and updates have been released to resolve the issue. CERT is issuing a technical advisory. NIC network is not affected,” said Ashwini Vaishnaw, Minister for Railways, Information & Broadcasting, Electronics & Information Technology, Government of Bharat. 

Computers with CrowdStrike cybersecurity applications are struck with Blue Screen of Death (BSoD) issue.

Indian Computer Emergency Response Team has recommended user to follow the process shared by CrowdStrike on Reddit below:

Step 1: Boot Windows into Safe Mode or the Windows Recovery Environment.

Step 2: Navigate to the C:\Windows\System32\drivers\CrowdStrike directory

Step 3: Locate the file matching “C-00000291*.sys” and delete it.

Step 4: Boot the host device normally. This should fix the BSoD problem. 

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News Network
February 6,2025

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Udupi: In the serene town of Shirva Manchakal, Udupi district, a profound sorrow has enveloped the community. Rakesh Kamath, a dedicated chartered accountant, aged 32, has tragically passed away on February 5 at Manipal Hospital, Bengaluru, following a brief illness.

A devoted son of businessman Balakrishna Kamath, he had recently journeyed to Hyderabad for professional commitments. He was employed at a private firm in Bengaluru.

Upon his return, he fell ill. Despite medical intervention and initial signs of recovery, his condition suddenly worsened, leading to his untimely collapse. 

His wife acted swiftly, admitting him to Manipal Hospital, but despite all efforts, he did not respond to treatment and departed from this world.

He leaves behind his beloved wife, CA Shruti, along with a multitude of relatives and friends who now mourn the loss of a vibrant soul taken too soon. 

The community stands in solidarity with the grieving family during this heart-wrenching time.

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News Network
February 3,2025

Mandya: An eight-year-old girl has alleged that she was sexually assaulted by two boys inside the washroom of her school in Mandya district of Karnataka, police said on Monday.

The incident was alleged to have occurred on January 31. However, the complaint came to light on Sunday when the girl's mother approached the police, they said.

Citing her statement, a senior police officer said that the class two student of a government school has alleged that two boys allegedly took her to the washroom where they threatened her to remove clothes and thereafter thrashed her with a stick. They also beat her on her private parts.

One of the boys she identified is her classmate while another is from a higher class, he said.

The girl alleged that the accused students threatened her not to disclose the incident to anyone but later she confided in her mother, he added.

Based on the statement of the girl, a case was registered under the Protection of Children from Sexual Offences Act against the two boys and an investigation is underway to ascertain the sequence of events and verify facts, said Mandya Superintendent of Police Mallikarjun Baladandi.

As part of the investigation, police are also reviewing the CCTV footage from the school premises.
However, the medical examination report of the girl did not reveal any such injury on private parts, police said, adding that statements of the boys will be recorded and further action will be taken accordingly.

"We are currently investigating the case and are verifying details given by the girl in her statement. There are some inconsistencies in her account," he added.

Meanwhile, BJP State President B Y Vijayendra condemned the incident on social media platform X alleging that law and order in the state had completely deteriorated with cases of rape of minors, assault on women and daylight robberies being reported in the state.

He demanded that strict action be taken against the perpetrators.

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News Network
February 3,2025

Udupi: A 59-year-old man has allegedly lost ₹20.17 lakh in a stock market scam after being lured by promises of high returns.

Vinod, the complainant, stated that he discovered an online stock market-related company, PML Securities, on November 2 last year. Encouraged by its offerings, he began investing through the company’s mobile applications, PML Max and PML PRO, starting from November 27.

Initially, his investments were returned in line with the IPO (Initial Public Offering) process, reinforcing his trust in the platform. However, trouble arose when he attempted to withdraw his funds, only to find himself unable to do so. Upon contacting the company, he was allegedly persuaded that additional payments were required to unlock his money.

Trusting the assurances given, Vinod continued making payments, transferring a total of ₹20.17 lakh to various bank accounts linked to the company until December 24. The complaint alleges that the operators of PML Max and PML PRO deceived him by falsely promising substantial returns on stock market investments.

A case has been registered at the Manipal Police Station, and an investigation is underway.

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