Indian companies need to train employees to ‘work from home’, expose them to technology

News Network
March 15, 2020

While it makes perfect sense for IT employees to work from remote locations via video conferencing and collaboration tools seamlessly - especially in the case of tech giants like Google or Microsoft -- workers from the non-IT companies and small and medium enterprises (SMBs) are the worst-hit in India as most of them have little or no clue about how these messaging and collaboration tools work amid the coronavirus pandemic.

Small companies -- from corporate to education verticals -- are scrambling to get their act together as new coronavirus threat has reached their premises, prompting them to send employees home who have age-old laptops, poor network and connectivity with no UPS backups and little knowledge about how to handle group chat and collaboration software like Zoom, Google Hangouts Meet, Microsoft Teams and Flock etc.

Instead of halting operations, however, businesses can choose to shift towards remote working methods with teaching non-IT staff on how to use the latest digital software to connect and work, say industry experts.

The training will take some time and may hamper productivity in the short run but is a win-win situation for the non-tech companies in the long run, in case any such global emergency arises in the future.

According to a latest report by Gartner, 54 per cent of HR leaders have cited that poor technology and/or infrastructure for remote working is the biggest barrier to effective remote working.

Sandy Shen, Senior Director Analyst, Gartner, says that with COVID-19 disrupting the business landscape, CIOs should relook at the digital fulfillment of market demand.

"The value of digital channels, products and operations is immediately obvious to companies everywhere right now. This is a wake-up call for organisations that have placed too much focus on daily operational needs at the expense of investing in digital business and long-term resilience," warned Shen.

Businesses that can shift technology capacity and investments to digital platforms will mitigate the impact of the outbreak and keep their companies running smoothly now, and over the long term.

"Videoconferencing, messaging, collaboration tools and document sharing are just a few examples of technologies that facilitate remote work. Additional bandwidth and network capacity may also be needed, given the increasing number of users and volume of communications," informed Shen.

The IT industry's apex body Nasscom has asked the government to relax norms for a month to allow work-from-home for technology and back-office employees as a measure to deal with the spread of Covid-19 in India.

Networking giant Cisco said that it has seen "significant growth" in the usage of its web conferencing and video-conferencing service Webex in India.

According to Muneer Ahmad, Business Head, ViewSonic India, due to COVID-19 pandemic, the corporate and educational sector is severely getting affected in the country.

"ViewSonic IFP has a cloud-based software which help teachers and corporates to connect through video conferencing to multiple people at the same time and can split the screen into six screens. It can also connect with various tools like Skype, Cisco WebEx, Zoom, Google Hangouts and GoToMeeting," Ahmad told IANS.

Co-working sector has also taken a hit and the industry is looking at several measures to tackle it -- from ensuring supply of juices rich in Vitamin C to supply of disinfectants and giving work from home facilities.

"The scheduled visits of the clients at our co-working offices have been postponed. Few of our clients have cancelled their outstation meetings and have now started audio/video conferencing for virtual meetings," said Nakul Mathur, MD, Avanta India.

According to reports, India has approximately 1,000 co-working locations (as of September 2019) and is the second-largest market for the co-working industry after China.

As India's first licensed B2B Virtual Network Operator, CloudConnect Communications offers a collaborative platform that allows companies to overcome the COVID-19 threat while maintaining seamless business continuity and optimum employee productivity.

"We offer a secure, robust, reliable, scalable and trackable mobile-first unified communication infrastructure that aids remote teleworking so that businesses can continue operating even under any unforeseen circumstances," said Gokul Tandon, Executive Chairman, CloudConnect Communications.

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coastaldigest.com news network
April 18,2025

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Mangaluru: On a scorching summer Friday, April 18, the usually quiet locality of Adyar Kannur in Mangaluru transformed into a powerful symbol of resistance and unity. A massive public protest, led by the Karnataka State Ulema Coordination Committee, witnessed an overwhelming turnout of nearly 3,000 people voicing their dissent against the Central Government’s recent amendments to the Waqf Act. 

The protest wasn’t just an outcry—it was a declaration of solidarity, discipline, and deep-rooted concern over the perceived infringement of religious and institutional autonomy.

Organized under the leadership and guidance of the Khazis from Dakshina Kannada and Udupi, the protest drew people from all corners of the region including Udupi, Dakshina Kannada, Chikkamagaluru, and Kodagu districts. The protest venue, Sha Garden in Adyar Kannur, turned into a sea of people as participants gathered from various towns and villages despite the scorching afternoon sun.

From 2 PM onwards, people began arriving in large numbers. The influx of participants led to significant traffic congestion on the adjoining highways, compelling authorities to reroute vehicles to maintain order. Inside the city and surrounding areas, many shops remained closed, partly due to the event and partly as it coincided with the sacred Jumma prayers.

Security was handled with tight coordination—police personnel were stationed at all major junctions, crossings, and strategic points. Alongside them, volunteer marshals maintained decorum at the protest site, managing the crowd efficiently and ensuring cleanliness by removing empty water bottles and litter.

Chants of “Azaadi” (freedom) echoed through the grounds as protesters raised their voices in peaceful opposition to the Waqf Amendment Bill. Despite the emotionally charged atmosphere, the protest remained peaceful. The organizers consistently appealed to the crowd via loudspeakers to maintain harmony and avoid any provocative slogans.

Drone surveillance and videographers were deployed for complete documentation of the event, enhancing both the security and transparency of the protest. However, the sheer number of participants caused temporary network disruptions, affecting mobile communication in the area.

Adding a patriotic touch, several protestors were seen waving the Indian national flag, reinforcing that the movement was deeply rooted in constitutional values and democratic expression.

Among the dignitaries present were UK Abdul Azeez Darami Chokkabettu, Dr. M S M Zaini Kamil, Abdul Khader Darami Kukkila, Kasim Darami Kinya, Aboobakkar Siddique Montugoli, Mehboob Sakafi Kinya, and Ashraf Kinara. Their presence underlined the seriousness of the gathering and provided moral and spiritual guidance to the demonstrators.

The peaceful protest stood as a clear, disciplined, and democratic expression of the Muslim community’s concern, sending a strong message to the authorities: religious rights and institutional independence are not to be tampered with.

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News Network
April 18,2025

A controversy has erupted in Karnataka after two Brahmin students were allegedly asked to remove their sacred thread (Janivara) and religious wristbands before entering the Common Entrance Test (CET) examination halls. The incident reportedly occurred on Thursday in Shivamogga and Bidar districts, drawing sharp criticism from community groups and prompting a swift response from state ministers.

Videos and complaints shared by parents and community organizations brought the matter to public attention on Friday. Several Hindu groups condemned the action as insensitive and discriminatory.

Investigation

Reacting to the incident, Karnataka’s Higher Education Minister Dr. M.C. Sudhakar called the alleged directive “unacceptable” and assured a thorough inquiry. “It is an excessive act. If this happened at any examination center, we will take it seriously. We must respect the traditions of all castes and religions. I do not support such actions,” the minister told PTI.
He added, “I will seek a report from the concerned officials and consider appropriate steps. This is not about politics or gaining political mileage. We have no intention of hurting the sentiments of any community.”

Education Minister Madhu Bangarappa, whose home district is Shivamogga, also addressed the issue. “There is no legal provision that permits such actions. Although this matter doesn’t fall directly under my ministry, I will coordinate with the concerned department. Since the incident happened in my home district, I will instruct officials to initiate appropriate action,” he said.

Hindutva Organizations Condemn

Community bodies such as the Akhila Karnataka Brahmana Maha Sabha and Vishwa Sanghatane strongly condemned the alleged directive, stating that enforcing such measures under the guise of examination protocols was a violation of religious rights.

Members of the Bhramina Sanghagala Okkuta submitted a formal complaint on Thursday to Shivamogga Deputy Commissioner Gurudatta Hegde, according to a report.

Broader Context

The controversy comes amid ongoing debates over religious expression in Karnataka’s educational institutions. Notably, the previous BJP-led state government had banned students from wearing hijabs in classrooms—a move upheld by the Karnataka High Court and currently under review by the Supreme Court.

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News Network
April 15,2025

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Jeddah/Dammam, April 15: In a significant legal move, Saudi-based law firm International Justice has served a formal legal notice to Air India Express on behalf of passengers affected by the inordinate delay of Flight IX-886. The flight, originally scheduled to depart from Dammam to Mangaluru on 25 March 2025 at 22:10 hrs, was delayed by over 24 hours—causing severe inconvenience and hardship to passengers, many of whom included senior citizens, children, and individuals with medical conditions.

The legal notice, issued by noted Saudi lawyer and partner at International Justice Law Firm, Adv. Ms. Faten Faiz AlAhmari, outlines the distress and suffering endured by the stranded passengers due to the prolonged delay and lack of adequate assistance from the airline.

The initiative for legal escalation was spearheaded by P.A. Hameed Padubidri, a well-known Indian lawyer and social worker based in Saudi Arabia, who closely monitored the ordeal. Upon receiving numerous complaints and witnessing the passengers’ plight firsthand, he collaborated with Adv. Faten Faiz AlAhmari to ensure the matter was formally addressed through appropriate legal channels.

The legal notice outlines several key grievances:
    •    Unexplained delay and extended detention inside the aircraft
    •    Absence of proper accommodation or official communication
    •    Prolonged waiting hours at the airport without basic support or updates

The notice demands the following actions from Air India Express:
    1.    A formal written apology to all affected passengers
    2.    Full compensation for the physical, mental, and financial distress caused
    3.    A detailed explanation regarding the cause of the delay and preventive measures
    4.    Assurance of strict adherence to passenger rights in future operations

The airline has been given 15 days from the receipt of the notice to respond and take corrective action. Failing this, legal proceedings will be initiated in competent courts in both Saudi Arabia and India, with all financial liabilities resting on Air India Express.

This legal action comes amid rising public dissatisfaction over the handling of flight delays by international carriers, particularly those serving the Gulf-India sector.

Hameed Padubidri remarked: “We expected improved efficiency and passenger care from Air India Express after its acquisition by the Tata Group. However, the continued lapses and negligence—especially on Gulf routes—have deeply frustrated the Indian expatriate community. If the airline fails to respond, we will pursue the matter vigorously in both Saudi and Indian courts to ensure justice for the affected passengers.”

The case is now being closely watched by legal experts and passenger rights advocates, highlighting the pressing need for accountability, transparency, and humane treatment during travel disruptions.

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