Indonesia: Death toll from earthquake, tsunami rises to 832

Agencies
September 30, 2018

Jakarta, Sept 30: The death toll from an earthquake and tsunami on the Indonesian island of Sulawesi rose to 832 on Sunday, the national disaster mitigation agency said, adding it assessed the affected area to be bigger than initially thought.

Many people were reported trapped in the rubble of buildings brought down in the 7.5 magnitude earthquake which struck on Friday and triggered tsunami waves as high as six metres (20 feet), agency spokesman Sutopo Purwo Nugroho told a news conference.

Rescuers Search for Survivors

Rescue teams in Indonesia struggled on Sunday to reach communities feared devastated by a major earthquake and tsunami on Sulawesi island. Dozens of people were reported to be trapped in the rubble of two hotels and a mall in the city of Palu, which was hit by waves as high as six metres (20 feet) following the 7.5 magnitude earthquake on Friday.

A young woman was pulled alive from the rubble of the Roa Roa Hotel, the news website Detik.com reported. Hotel owner Ko Jefry told Metro TV on Saturday that up to 60 people were believed trapped. Hundreds of people gathered at the mall searching for loved ones. "We've got information from people that their relatives are still inside, so we're focusing on that, especially to find survivors," a rescuer identified as Yusuf, working at the ruins of the mall, told Metro TV.

With confirmed deaths only from Palu, authorities are bracing for much worse as reports filter in from outlying areas, in particular, Donggala, a region of 300,000 people north of Palu and closer to the epicentre of the quake.

A disaster official said the tsunami travelled across the sea at speeds of 800 kph (500 mph) before striking the shore and casualties could have been caused along a 300 km (200 miles) stretch of coast, north and south of Palu.

Donggala town has been extensively damaged, with houses swept into the sea and bodies trapped in debris, according to a Metro TV reporter on the scene.

The Red Cross said it had heard nothing from the Donggala region.

"This is extremely worrying," it said in a statement. "This is already a tragedy, but it could get much worse." National search and rescue agency chief Muhammad Syaugi told Reuters rescuers were flying to Donggala by helicopter.

Questions about Warnings

Indonesia is all too familiar with deadly earthquakes and tsunamis. In 2004, a quake off Sumatra island triggered a tsunami across the Indian Ocean, killing 226,000 people in 13 countries, including more than 120,000 in Indonesia.

Questions are sure to be asked why warning systems set up around the country after that disaster appear to have failed on Friday.

The meteorological and geophysics agency BMKG issued a tsunami warning after the Friday quake but lifted it 34 minutes later, drawing criticism it had withdrawn it too quickly. But officials said they estimated the waves had hit while the warning was in force.

Hundreds of people had gathered for a festival on Palu's beach when the water smashed onshore at dusk.

Palu is at the head of a narrow bay, about 10 km long and 2 km wide, which had "amplified" the force of the wave as it was funnelled toward the city, a geophysics agency official said.

Questions have been raised about what caused the tsunami, with speculation an underwater landslide was to blame.

The BMKG said its closest sensor, about 200 km (125 miles) from Palu, had only recorded an "insignificant", six-cm (2.5 inches) wave, while researchers said it was surprising the quake, which was recorded as a "strike-slip" event, when tectonic plates move horizontally against each other rather than vertically, had generated a tsunami.

"It may be that the shock of the quake triggered a landslide underwater, but we don’t have any proof yet,” Abdul Muhari, who heads a tsunami research team that advises the government, told Reuters.

Video footage on social media showed a man on the upper floor of a building shouting warnings of the approaching tsunami to people on the street below moments before the wave crashed ashore. Reuters was not able to authenticate the footage.

The Head of the National Disaster Management Agency, Willem Rampangilei, told reporters in Sulawesi late on Saturday rescuers were struggling in their hunt for more victims.

"We are having difficulty deploying heavy equipment ... because many of the roads leading to Palu city are damaged," he was quoted by the Kompas newspaper as saying.

About 10,000 displaced people were scattered at 50 different places in Palu, he said.

Dozens of injured people were being treated in tents set up in the open.

‘Horrifying’

Photos confirmed by authorities showed bodies lined up on a street on Saturday, some in bags and some with their faces covered by clothes.

President Joko Widodo was scheduled to visit evacuation centres on Sunday.

Australian Prime Minister Scott Morrison said Indonesia had not asked for help but he had contacted President Widodo overnight to offer support and deep sympathies.

“It is horrifying ... If he needs our help, he’ll have it,” he told ABC TV’s Insiders programme.

The military has started sending in aircraft with aid from Jakarta and other cities, authorities said.

Palu's airport was damaged in the quake, but had reopened for limited commercial flights, authorities said.

Indonesia sits on the Pacific Ring of Fire and is regularly hit by earthquakes.

In August, a series of quakes killed more than 500 people on the tourist island of Lombok, hundreds of kilometres southwest of Sulawesi.

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News Network
November 27,2025

Bengaluru, Nov 27: Karnataka Chief Minister Siddaramaiah’s camp is reportedly on alert as the Congress leadership tussle in the state intensifies, particularly amid speculation over the potential promotion of Deputy Chief Minister D.K. Shivakumar. Siddaramaiah is said to be in a “wait-and-watch” mode after admitting to “confusion” earlier this week and urging the party to “put a full stop” to it.

Sources say his supporters are ready to act if senior leaders — including party chief Mallikarjun Kharge, Sonia Gandhi, and Rahul Gandhi — give any indication of backing Shivakumar. If the party insists on a leadership change, Siddaramaiah’s camp has a list of alternatives, underscoring the deep rift between the two leaders. One possible candidate is Home Minister G. Parameshwara, a Siddaramaiah loyalist and influential Dalit leader.

The strategy was reportedly finalized at a meeting led by PWD Minister Satish Jarkiholi, another Siddaramaiah supporter, who stressed that Delhi leaders need to resolve the issue. Kharge and the Gandhis are expected to meet soon, after which Siddaramaiah and Shivakumar may be summoned to Delhi.

Shivakumar has largely stayed non-confrontational, publicly endorsing Siddaramaiah and downplaying speculation about his own ambitions. However, he has made pointed comments emphasizing the importance of honoring promises, directed at Siddaramaiah.

The feud traces back to the 2023 state election, when Siddaramaiah was chosen as Chief Minister while Shivakumar, who led the party’s campaign, was made Deputy CM and state party chief — a departure from the Congress’ usual “one post per person” rule.

There were also hints of a prior understanding that Siddaramaiah would step down midway through the term. As the halfway mark passed last week, Shivakumar-aligned lawmakers have ramped up pressure on the party for a leadership change, with Shivakumar himself hinting at stepping down as state party chief to pursue the top job.

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News Network
December 5,2025

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New Delhi, Dec 5: IndiGo CEO Pieter Elbers issued a public apology this evening after more than a thousand flights were cancelled today, making it the "most severely impacted day" in terms of cancellations. The biggest airline of the country cancelled "more than half" of its daily number of flights on Friday, said Elbers. He also said that even though the crisis will persist on Saturday, the airline anticipates fewer than 1,000 flight cancellations.

"Full normalisation is expected between December 10 and 15, though IndiGo cautions that recovery will take time due to the scale of operations," the IndiGo CEO said. 

IndiGo operates around 2,300 domestic and international flights daily.

Pieter Elbers, while apologising for the major inconvenience due to delays and cancellations, said the situation is a result of various causes.

The crisis at IndiGo stems from new regulations that boost pilots' weekly rest requirements by 12 hours to 48 and allow only two night-time landings per week, down from six. IndiGo has attributed the mass cancellations to "misjudgment and planning gaps".

Elbers also listed three lines of action that the airline will adopt to address the issue.

"Firstly, customer communication and addressing your needs, for this, messages have been sent on social media. And just now, a more detailed communication with information, refunds, cancellations and other customer support measures was sent," he said.

The airline has also stepped up its call centre capacity.

"Secondly, due to yesterday's situation, we had customers stranded mostly at the nation's largest airports. Our focus was for all of them to be able to travel today itself, which will be achieved. For this, we also ask customers whose flights are cancelled not to come to the airports as notifications are sent," the CEO said.

"Thirdly, cancellations were made for today to align our crew and planes to be where they need to start tomorrow morning afresh. Earlier measures of the last few days, regrettable, have proven not to be enough, but we have decided today to reboot all our systems and schedules, resulting in the highest numbers of cancellations so far, but imperative for progressive improvements starting from tomorrow," he added.

As airports witnessed chaotic scenes, the Directorate General of Civil Aviation (DGCA) stepped in to grant IndiGo a temporary exemption from stricter night duty rules for pilots. It also allowed substitution of leaves with a weekly rest period. 

Civil Aviation Minister Ram Mohan Naidu has said a high-level inquiry will be ordered and accountability will be fixed.

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News Network
December 6,2025

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With IndiGo flight disruptions impacting thousands of passengers, the airline on Saturday said that it will offer full waiver on all cancellations/reschedule requests for travel bookings between December 5, 2025 and December 15, 2025.

Earlier in the day, the civil aviation ministry had directed the airline to complete the ticket refund process for the cancelled flights by Sunday evening, as well as ensure baggage separated from the travellers are delivered in the next two days.

In a post on X, titled 'No questions asked', IndiGo wrote, "In response to recent events, all refunds for your cancellations will be processed automatically to your original mode of payment."

"We are deeply sorry for the hardships caused," it further added.

Several passengers, however, complained of not getting full refund as promised by the airline.

Netizens have shared screenchots of getting charged for airline cancellation fee and convenience fee.

"Please tell me why u have did this airline cancellation charges when u say full amount will be refunded (sic)," a user wrote sharing a screenshot of the refund page.

"Well, but you have still debited the convenience charges," wrote another.

Passengers have also raised concerns about the "cancel" option being disabled on the IndiGo app. "First enable the 'Cancel' button on your App & offer full refund on tickets cancelled by customers between the said dates," wrote a user.

A day after the country's largest airline, IndiGo, cancelled more than 1,000 flights and caused disruptions for the fifth day on Saturday, the ministry said that any delay or non-compliance in refund processing will invite immediate regulatory action.

The refund process for all cancelled or disrupted flights must be completed by 8 pm on Sunday, the ministry said in a statement.

"Airlines have also been instructed not to levy any rescheduling charges for passengers whose travel plans were affected by cancellations," it said.

On Saturday, more than 400 flights were cancelled at various airports.

IndiGo has also been instructed to set up dedicated passenger support and refund facilitation cells.

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