Microsoft shuts Palestinian email accounts used to contact relatives in Gaza: Report

News Network
July 12, 2024

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Microsoft has reportedly closed the email accounts of Palestinians living abroad, cutting off their access to online services used to contact relatives in Gaza amid the ongoing genocidal Israeli war.

Some Palestinians told the BBC on Thursday that their email accounts were closed without any explanation.

They added that this closure prevented them from accessing bank accounts, job offers, and the Skype application used to communicate with family members in the besieged Gaza.

“They killed my life online," said Eiad Hametto, who lives in Saudi Arabia.

"They’ve suspended my email account that I’ve had for nearly 20 years - It was connected to all my work.”

Hametto also said being cut off from Skype was a huge blow for his family.

Microsoft alleged that the affected users had violated its terms of service, but the Palestinians rejected the claim.

“We are civilians with no political background who just wanted to check on our families,” Hametto stressed. 

Salah Elsadi, who lives in the US, said that his Microsoft Hotmail account and all associated services were deactivated in April.

"I've had this Hotmail for 15 years," he said. "They banned me for no reason, saying I have violated their terms - what terms? Tell me. I've filled out about 50 forms and called them many many times."

Another Palestinian Khalid Obaied said he had paid for a package to make phone calls, but he was banned after 10 days for no reason.

"That means it's only because I’m a Palestinian calling Gaza,” he added.

Israel unleashed its brutal Gaza onslaught on October 7 after Hamas carried out its historic operation against the occupying entity in retaliation for the regime’s intensified atrocities against the Palestinian people.

According to the Gaza Health Ministry, the Tel Aviv regime has so far killed at least 38,345 Palestinians, mostly women and children, in Gaza, and injured 88,295 others.

The Israeli aggression has disrupted telecommunication services (landline, mobile, and internet) in the Gaza Strip. 

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News Network
November 21,2025

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Local authorities say the Israeli military has expanded the so-called “yellow line” truce demarcation in Gaza City and repositioned its forces deeper into the territory in violation of a ceasefire agreement that came into force on October 10, besieging dozens of Palestinian families.

Gaza’s Government Media Office announced in a statement on Thursday that Israeli forces widened the boundary by shifting the markers, and advanced roughly 300 meters (984 feet) into the neighborhoods of Ash-Shaaf, An-Nazzaz and Baghdad Street.

The move pushed further into civilian areas, trapping families who were unable to flee as tanks rolled forward, it added.

“The fate of many of these families remains unknown amidst the shelling that targeted the area,” the office said, adding that the expansion of the yellow line shows a “blatant disregard” for the ceasefire deal.

On Friday, sources said the Israeli military carried out continued air and artillery strikes inside the so-called “yellow line” east of Khan Younis in the southern Gaza Strip.

According to the reports, Israeli warplanes and tanks targeted areas within the zone. One Palestinian was reported killed and several others wounded in the strikes, the sources said.

The fresh aggression came only a day after 25 Palestinians were killed in Israeli airstrikes on Gaza City and Khan Younis on Wednesday.

The media office reported that Israel has consistently violated the truce deal since its implementation last month, with near-daily attacks by air, artillery and direct shootings.

The office said over 400 violations have been documented. These breaches have resulted in the deaths of more than 300 Palestinians and left hundreds injured.

The Government Media Office in Gaza urged the guarantors of the ceasefire — the US, Egypt, Qatar and Turkey — to take swift action to halt the ongoing violations and facilitate the delivery of food, shelter materials, medical aid, and infrastructure equipment.

The so-called “yellow line,” set out in the agreement between Israel and Hamas resistance movement, refers to a non-physical partition where the Israeli military repositioned itself when the truce deal took effect.

It has allowed Israel, which routinely fires at Palestinians who approach the line, to retain control over more than half of the Gaza Strip.

International bodies, including the UN Independent International Commission of Inquiry, the International Association of Genocide Scholars, Amnesty International, Human Rights Watch, B’Tselem, and other rights groups, have concluded that the Israeli war on Gaza amounts to genocide.

In the attacks in Gaza since October 2023, Israel has killed at least 69,546 people and injured 170,833 others, leveling large swaths of the territory and displacing almost all of the population. 

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