Mangaluru deluge: Flights affected, trains cancelled; roads, buildings damaged amidst mudslides

With IndiGo flight disruptions impacting thousands of passengers, the airline on Saturday said that it will offer full waiver on all cancellations/reschedule requests for travel bookings between December 5, 2025 and December 15, 2025.

Earlier in the day, the civil aviation ministry had directed the airline to complete the ticket refund process for the cancelled flights by Sunday evening, as well as ensure baggage separated from the travellers are delivered in the next two days.

In a post on X, titled 'No questions asked', IndiGo wrote, "In response to recent events, all refunds for your cancellations will be processed automatically to your original mode of payment."

"We are deeply sorry for the hardships caused," it further added.

Several passengers, however, complained of not getting full refund as promised by the airline.

Netizens have shared screenchots of getting charged for airline cancellation fee and convenience fee.

"Please tell me why u have did this airline cancellation charges when u say full amount will be refunded (sic)," a user wrote sharing a screenshot of the refund page.

"Well, but you have still debited the convenience charges," wrote another.

Passengers have also raised concerns about the "cancel" option being disabled on the IndiGo app. "First enable the 'Cancel' button on your App & offer full refund on tickets cancelled by customers between the said dates," wrote a user.

A day after the country's largest airline, IndiGo, cancelled more than 1,000 flights and caused disruptions for the fifth day on Saturday, the ministry said that any delay or non-compliance in refund processing will invite immediate regulatory action.

The refund process for all cancelled or disrupted flights must be completed by 8 pm on Sunday, the ministry said in a statement.

"Airlines have also been instructed not to levy any rescheduling charges for passengers whose travel plans were affected by cancellations," it said.

On Saturday, more than 400 flights were cancelled at various airports.

IndiGo has also been instructed to set up dedicated passenger support and refund facilitation cells.

Mangaluru, Nov 30: A 22-year-old college student succumbed to her injuries at a private hospital in Mangaluru today, days after she was hit by a goods tempo while crossing a road in Padubidri.

The deceased has been identified as Preksha, a resident of Nadsalu Billitota in Padubidri. The fatal incident occurred as Preksha, who was returning home after completing her examination, attempted to cross the service road towards Mangaluru. She was struck by a goods tempo approaching from the Udupi side, causing her to fall and sustain a severe head injury.

Prompt action from local residents ensured she received immediate first aid before being rushed to a hospital in Mangaluru for specialised treatment. Despite medical efforts, she passed away while undergoing care.

Preksha was a student at Karavali College, Vamanjoor on the outskirts of Mangaluru city. The tragedy is compounded by the fact that she belonged to a financially vulnerable family, having previously lost her father. She is survived by her mother and brother.

A case related to the accident has been registered at the Padubidri police station, and an investigation is underway to determine the exact circumstances that led to the collision. The incident highlights the growing concerns over road safety, particularly on busy service roads, and serves as a tragic reminder of the human cost of traffic accidents.

The Karnataka government has announced a 50% rebate on pending traffic and transport fines. The discount is available from November 21 to December 12.

The rebate applies to all traffic e-challans and violation cases booked by the RTO between 1991–92 and 2019–20. Officials clarified that the offer is not applicable to pending tax dues and is restricted only to traffic-violation fines.

Across Karnataka, more than 4 lakh RTO cases remain pending, including those involving transport vehicles. While thousands of vehicle owners have already cleared their dues, the department expects to generate substantial revenue through this limited-period rebate.

How to Pay and Avail the Discount

There are three ways to check and pay your pending fines:

1. Through Mobile Apps
Available on both Play Store and App Store:
•    Karnataka State Police (KSP) app
•    KarnatakaOne app
•    ASTraM app

Steps:
•    Enter your vehicle number in any of the above apps
•    Verify the photo/details of your vehicle
•    Pay the fine with the 50% discount applied

2. Visit a Traffic Police Station

You can pay your pending fine at any nearby traffic police station.

3. Visit the Traffic Management Centre (TMC)

•    Location: First Floor, Infantry Road, near Indian Express, Bengaluru

Transport Commissioner Yogeesh A M said, “We don't issue e-challans, so there's no online payment system.”

The department estimates ₹52 crore in pending RTO fines up to March 2020. “With the 50% rebate, we expect to collect around ₹25 crore if all dues are cleared,” he added.