In Dakshina Kannada district, 60 cases have been addressed by the Childline so far, Mr. D'Souza said. These include missing cases, shelter, rescue, dropout, child labour, begging, medical aid, domestic child labour, sexual abuse, trafficking and so on. The total number of calls received since September 2012 are 1167.
The project comes under the Ministry of Women and Child Development, Government of India, in partnership with state government, NGOs and corporate sector.
In Mangalore, a committee by name CAB (City Advisory Board) headed by the Deputy Commissioner of the district, takes care of effective functioning of the Childline on the government's behalf. Attempts are being made to convince the government agencies to fix glitches in the Childline number as there are complaints from the public that the helpline number 1098 is inaccessible, especially through mobile phones. An alternative number may be introduced soon, Mr. D'Souza said.
The number of volunteers to cater to the Childline 1098 facility is insufficient and there is a need for greater participation from the civil society to ensure that the facility functions better, Mr. D'Souza said. There is also a need to expand the purview of Childline service to every taluk, he added.
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