Punjab, Haryana, Delhi on top; southern states, Gujarat safest for women

March 6, 2013

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Mumbai, Mar 6: Punjab, Delhi, Himachal Pradesh and Haryana have been ranked at the top of the Well Being Index (WBI), while southern states, Gujarat and most of the north-eastern states emerged as the most secure ones for women in the Female Security Index (FSI).

This was found by Tata Strategic Management Group which analysed multiple government sources and surveys to publish its 2013 edition of Well Being Index (WBI) and Female Security Index (FSI) for India here today.

The states of Punjab, Delhi, HP, Haryana and Kerala, Tamil Nadu, Andhra Pradesh were ranked at the top of the WBI, while Chhattisgarh, Assam, Jharkhand and Bihar appeared at the bottom, Tata Strategic Management Group Chief Executive Raju Bhinge said.

On the FSI, Hyderabad and Delhi were the lowest-ranked amongst the metro cities, while Chennai and Bangalore were at the top. Southern states, Gujarat and most of the north-eastern states emerged as the most secure for women, while Haryana, MP, Punjab, Delhi and Rajasthan states had the lowest ranking on FSI, Bhinge said.

"The findings of WBI and FSI will be useful for entities working on improving overall well-being of rural and urban India and those working on women's safety and empowerment," Bhinge said.

The key findings of the WBI 2013, includes most of the peninsular India and north India was rated average or better on WBI, while most of Central and East India were average or worse-off compared to rest of India. Metro cities like Mumbai, Chennai, Kolkata and Haridwar were the best ranked districts in WBI in their respective regions, while less known districts like Mahe and Thiruvallur were among the best 20 districts in India on WBI.

Tata Strategic said it has measured the material well-being of a consumer household along eight key dimensions: home, kitchen, hygiene, entertainment, communication, transportation, education and healthcare.

Using the household data, the district-level well-being was measured and finally all districts were ranked on the basis of the WBI. "Assessment of people's well-being is incomplete without the well-being of women in Indian society," Bhinge said, adding that it used the FSI to measure the safety of women in the society.

Social parameters consisting of gender ratio in the 0-6 year age group, dowry deaths and rape crimes against women were used to create the FSI rank of all the districts in the country.

"The study brings to us some interesting findings. Southern states, Gujarat and most north-eastern states rank high on FSI. The lowest ranked on FSI are Haryana, HP, Punjab and Delhi. The top 10 WBI list includes two clusters: Tamil Nadu, Andhra Pradesh, Kerala and Punjab, Delhi, Haryana.

Incidentally, Tamil Nadu is the only large state to figure amongst the top 10 in both the WBI and FSI rankings," Bhinge said. The findings of the FSI said that there is a clear divide between North and South India on women's security.

While southern states, Gujarat and most North-Eastern states emerged as the most secure for women, Punjab, Madhya Pradesh, Haryana, Delhi, Rajasthan and UP were the worst states on FSI. Delhi-NCR also had higher rape incidences and dowry deaths per lakh female population compared to other top 8 cities.

On gender ratio in the 0 to 6 years age group, there was a clear divide with North and West India seen to be worse compared to the rest of India. A comparison of WBI and FSI reveals no clear correlation between female security and well-being in a state. Southern states were the only ones faring well on both the parameters, while eastern states predominantly lag on both. Some of the economically-advanced states like Delhi, Punjab and Haryana were the lowest in female security, he said.

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News Network
December 6,2025

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With IndiGo flight disruptions impacting thousands of passengers, the airline on Saturday said that it will offer full waiver on all cancellations/reschedule requests for travel bookings between December 5, 2025 and December 15, 2025.

Earlier in the day, the civil aviation ministry had directed the airline to complete the ticket refund process for the cancelled flights by Sunday evening, as well as ensure baggage separated from the travellers are delivered in the next two days.

In a post on X, titled 'No questions asked', IndiGo wrote, "In response to recent events, all refunds for your cancellations will be processed automatically to your original mode of payment."

"We are deeply sorry for the hardships caused," it further added.

Several passengers, however, complained of not getting full refund as promised by the airline.

Netizens have shared screenchots of getting charged for airline cancellation fee and convenience fee.

"Please tell me why u have did this airline cancellation charges when u say full amount will be refunded (sic)," a user wrote sharing a screenshot of the refund page.

"Well, but you have still debited the convenience charges," wrote another.

Passengers have also raised concerns about the "cancel" option being disabled on the IndiGo app. "First enable the 'Cancel' button on your App & offer full refund on tickets cancelled by customers between the said dates," wrote a user.

A day after the country's largest airline, IndiGo, cancelled more than 1,000 flights and caused disruptions for the fifth day on Saturday, the ministry said that any delay or non-compliance in refund processing will invite immediate regulatory action.

The refund process for all cancelled or disrupted flights must be completed by 8 pm on Sunday, the ministry said in a statement.

"Airlines have also been instructed not to levy any rescheduling charges for passengers whose travel plans were affected by cancellations," it said.

On Saturday, more than 400 flights were cancelled at various airports.

IndiGo has also been instructed to set up dedicated passenger support and refund facilitation cells.

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News Network
December 5,2025

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New Delhi, Dec 5: IndiGo CEO Pieter Elbers issued a public apology this evening after more than a thousand flights were cancelled today, making it the "most severely impacted day" in terms of cancellations. The biggest airline of the country cancelled "more than half" of its daily number of flights on Friday, said Elbers. He also said that even though the crisis will persist on Saturday, the airline anticipates fewer than 1,000 flight cancellations.

"Full normalisation is expected between December 10 and 15, though IndiGo cautions that recovery will take time due to the scale of operations," the IndiGo CEO said. 

IndiGo operates around 2,300 domestic and international flights daily.

Pieter Elbers, while apologising for the major inconvenience due to delays and cancellations, said the situation is a result of various causes.

The crisis at IndiGo stems from new regulations that boost pilots' weekly rest requirements by 12 hours to 48 and allow only two night-time landings per week, down from six. IndiGo has attributed the mass cancellations to "misjudgment and planning gaps".

Elbers also listed three lines of action that the airline will adopt to address the issue.

"Firstly, customer communication and addressing your needs, for this, messages have been sent on social media. And just now, a more detailed communication with information, refunds, cancellations and other customer support measures was sent," he said.

The airline has also stepped up its call centre capacity.

"Secondly, due to yesterday's situation, we had customers stranded mostly at the nation's largest airports. Our focus was for all of them to be able to travel today itself, which will be achieved. For this, we also ask customers whose flights are cancelled not to come to the airports as notifications are sent," the CEO said.

"Thirdly, cancellations were made for today to align our crew and planes to be where they need to start tomorrow morning afresh. Earlier measures of the last few days, regrettable, have proven not to be enough, but we have decided today to reboot all our systems and schedules, resulting in the highest numbers of cancellations so far, but imperative for progressive improvements starting from tomorrow," he added.

As airports witnessed chaotic scenes, the Directorate General of Civil Aviation (DGCA) stepped in to grant IndiGo a temporary exemption from stricter night duty rules for pilots. It also allowed substitution of leaves with a weekly rest period. 

Civil Aviation Minister Ram Mohan Naidu has said a high-level inquiry will be ordered and accountability will be fixed.

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