Curfew relaxed in Muzaffarnagar, clashes erupt in Baghpat

September 11, 2013
Muzaffarnagar/Lucknow, Sep 11: With the situation showing improvement, curfew was relaxed for five hours on Wednesday in riot-hit Muzaffarnagar while Baghpat witnessed a communal clash, leaving a constable injured.

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District magistrate Kaushal Raj Sharma said the situation in Muzaffarnagar was under control and no untoward incident was reported during the day.

"Curfew was relaxed relaxed from 12 noon till 4pm and later extended till 5pm in Kotwali, Civil Lines and Nai Mandi areas of the district," IG (special task force) Ashish Gupta told reporters in Lucknow.

Two communities clashed in Tirthal village in Baghpat during which stones were pelted at each other. A constable sustained head injuries, Gupta said.

Strict vigil was being maintained during the relaxation period and police and paramilitary forces are on high alert, Sharma said.

The administration had imposed curfew in Kotwali, Civil Lines and Nai Mandi areas of the district on Saturday last following the communal flare up. On Tuesday, curfew was relaxed for two-and-a-half in these areas.

40 people have died in the clashes in various districts of western Uttar Pradesh. Besides 34 in Muzaffarnagar, two deaths have been reported from Meerut, one each have been reported from Hapur, Baghpat, Saharapur and Shamli.

In Agra, Samajwadi Party chief Mulayam Singh Yadav alleged that some political parties were trying to take advantage of the situation in Muzaffarnagar and adjoining areas and stirring up trouble.

"If we do not remain alert then such incidents will be repeated, because some people on whom the people of Uttar Pradesh did not trust will try to take advantage," he said.

"We will not let this happen irrespective of the biggest sacrifice we need to make," he added.

Asked about remarks by UP chief minister Akhilesh Yadav suspecting a political conspiracy behind the communal violence, Union home minister Sushilkumar Shinde said in Delhi, "I cannot say about political conspiracies till I get a complete report about the violence (in Muzaffarnagar). But political parties could indulge in it."

"80 companies (8,000 personnel) of paramilitary forces were deployed (in UP). Army was also deployed. Curfew has been relaxed now. Situation is improving," the home minister said.

UP chief minister Akhilesh Yadav had on Tuesday said, "The state government would deal strictly with all those who have tried to create communal chasm and vitiate the atmosphere of Muzaffarnagar and Uttar Pradesh."

Meanwhile, the Uttar Pradesh government has given financial assistance of Rs 15 lakh to the wife of a news channel correspondent Rajesh Verma, who was killed in the clashes.

Stepping up his attack on the UP government over its handling of the Muzaffarnagar violence, Congress leader from UP and Union minister Jitin Prasada today asked chief minister Akhilesh Yadav to take responsibility and resign.

"It is not an ordinary incident...despite warnings and suspicion and continuing tension why was it not foiled. How can it be believed that no one is responsible. Someone has to take responsiblity," he said.

In Delhi, some influential Muslim organisations on Wednesday demanded dismissal of SP government and imposition of President's rule in the state, accusing the Akhilesh Yadav dispensation of having failed to control the situation from deteriorating.

They held a joint press conference which was addressed among others by Maulana Mahmood Madni, general secretary Jamiat Ulama-i-Hind, QRS Ilyas, member of All Muslim Personal Law Board, Maulana Nusrat Ali, general secretary Jamaat-e-Islami Hind, Zafrul Islam Khan, president of All India Muslim Majlis-e-Mushawarat and Taslim Rahmani, president, Milli Political Council of India.

Gupta said the situation Tirthal village was brought under control promptly by the police after taking both the communities into confidence. Around 30 people were arrested.

Describing the situation as tense but under control, the IG said that police and administration was working towards confidence building measures establishing dialogue with members of both the communities.

"There is still apprehension especially in villages where one of the communities is in minority," he said.

The administration is taking steps to quell fears among people and has been asking them not to believe in them or the videos and CDs being attributed to the Muzaffarnagar incident.

The IG said that with information of missing persons pouring in, people have been asked to report it in every district to the police besides a special phone number has been created in Meerut IG's office for the purpose.

The official said so far 1,500 people have been arrested, 2,000 arm licences cancelled and 10,000 persons bound down since the outbreak of violence.

While NSA has been invoked against seven people, the process with regard to others was underway, the IG said, adding that NSA was also proposed to be invoked on those who had given inflammatory speech in the Panchayat on Saturday last besides those who loaded the video clipping which escalated tension.

To a question as to how long the Army would be deployed in the area, the IG said it would be decided by the local administration in keeping with the condition there.

Home secretary Kamal Saxena said around 10,000 people have taken shelter in ten relief camps where essential commodities were being provided by the administration.

The meeting of peace committees are being organsied to restore peace and order at the earliest, he said.

He also said the one-man inquiry commission to probe the incidents has been constituted and it was likely to start functioning in a couple of days.

The process of distributing cheques to the kin of the deceased has started with ten cheques being presented on Wednesday, Saxena said.

2 CRPF battalions to be deployed in Ghaziabad

In the wake of communal violence in western Uttar Pradesh, two battalions of Central Reserve Police Force (CRPF), comprising about 2000 personnel, will be deployed in "sensitive areas" of Ghaziabad to maintain law and order.

"We have got two battalions of CRPF which would be deployed in sensitive areas of the district," senior superintendent of police (SSP) Dharmender Singh said.

Police has identified some sensitive areas, including Loni, Muradnagar, Bhojpur, Masuri, where CRPF personnel are being deployed, Singh said, adding a list of 150 persons, who could create communal trouble in the district, has also been compiled.

These persons, who are being closely monitored by the police, do not belong to any political party, but have previously been involved in creating tension in the district, he said.

Though peace is getting restored in riot-hit Muzaffarnagar district, police said they are closely monitoring the situation in Ghaziabad as a precautionary measure.

40 people have died in the clashes in various districts of western Uttar Pradesh so far, including 34 in Muzaffarnagar.

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News Network
December 6,2025

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With IndiGo flight disruptions impacting thousands of passengers, the airline on Saturday said that it will offer full waiver on all cancellations/reschedule requests for travel bookings between December 5, 2025 and December 15, 2025.

Earlier in the day, the civil aviation ministry had directed the airline to complete the ticket refund process for the cancelled flights by Sunday evening, as well as ensure baggage separated from the travellers are delivered in the next two days.

In a post on X, titled 'No questions asked', IndiGo wrote, "In response to recent events, all refunds for your cancellations will be processed automatically to your original mode of payment."

"We are deeply sorry for the hardships caused," it further added.

Several passengers, however, complained of not getting full refund as promised by the airline.

Netizens have shared screenchots of getting charged for airline cancellation fee and convenience fee.

"Please tell me why u have did this airline cancellation charges when u say full amount will be refunded (sic)," a user wrote sharing a screenshot of the refund page.

"Well, but you have still debited the convenience charges," wrote another.

Passengers have also raised concerns about the "cancel" option being disabled on the IndiGo app. "First enable the 'Cancel' button on your App & offer full refund on tickets cancelled by customers between the said dates," wrote a user.

A day after the country's largest airline, IndiGo, cancelled more than 1,000 flights and caused disruptions for the fifth day on Saturday, the ministry said that any delay or non-compliance in refund processing will invite immediate regulatory action.

The refund process for all cancelled or disrupted flights must be completed by 8 pm on Sunday, the ministry said in a statement.

"Airlines have also been instructed not to levy any rescheduling charges for passengers whose travel plans were affected by cancellations," it said.

On Saturday, more than 400 flights were cancelled at various airports.

IndiGo has also been instructed to set up dedicated passenger support and refund facilitation cells.

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News Network
December 4,2025

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Angry outbursts, long queues, and desperate appeals filled airports across India today as IndiGo grappled with a severe operational breakdown. Hundreds of flights have been cancelled or delayed, leaving thousands of passengers stranded through the night and forcing many to spend long hours at helpdesks.

Social media was flooded with videos of fliers pleading for assistance, accusing the airline of misleading updates, and demanding accommodation after being stuck for 10 to 12 hours at airports such as Hyderabad and Bengaluru.

What Triggered the Meltdown?

IndiGo has attributed the widespread disruption to “a multitude of unforeseen operational challenges.” These include:

•    Minor technology glitches
•    Winter-season schedule adjustments
•    Bad weather
•    Congestion in the aviation network
•    New crew rostering rules (Flight Duty Time Limitations or FDTL)

Among these, the most disruptive has been the implementation of the updated FDTL norms introduced by the Directorate General of Civil Aviation (DGCA) in January 2024.

These rules were designed to reduce pilot fatigue and improve passenger safety. Key changes include:

•    Longer weekly rest periods for flight crew
•    A revised definition of “night,” extending it by an extra hour
•    Tighter caps on flight duty timing and night landings
•    Cutting night shifts for pilots and crew from six per roster cycle to just two

Once these norms became fully enforceable, airlines were required to overhaul rosters well in advance. For IndiGo, this triggered a sudden shortage of crew available for duty, leading to cascading delays and cancellations.

Why IndiGo Was Hit the Hardest

IndiGo is India’s largest airline by a wide margin, operating over 2,200 flights daily. That’s roughly double the number operated by Air India.

When an airline of this size experiences even a 10–20% disruption, it translates to 200–400 flights being delayed or grounded — producing massive spillover effects across the country.

IndiGo also relies heavily on high-frequency overnight operations, a model typical of low-cost carriers that aim to maximise aircraft utilisation and reduce downtime. The stricter FDTL norms clash with these overnight-heavy schedules, forcing the airline to pull back services.

Aviation bodies have also criticised IndiGo’s preparedness. The Airline Pilots' Association of India (ALPA) said airlines were given a two-year window to plan for the new rules but “started preparing rather late.” IndiGo, it said, failed to rebuild crew rosters 15 days in advance as required.

The Federation of Indian Pilots (FIP) went further, calling the crisis the result of IndiGo’s “prolonged and unorthodox lean manpower strategy,” and alleging that the airline adopted a hiring freeze even as it knew the new rules would require more careful staffing.

How Many Flights Are Affected?

In the past 48 hours, over 300 flights have been cancelled. At least 100 more are expected to be cancelled today.

City-wise impact:

•    Hyderabad: 33 expected cancellations; several fliers stranded overnight
•    Bengaluru: over 70 expected cancellations
•    Delhi, Mumbai, Chennai, Kolkata: widespread delays and missed connections

Passengers shared distressing accounts online.

One customer at Hyderabad airport said they waited from 6 PM to 9 AM with “no action taken” regarding their delayed Pune flight. Another said IndiGo repeatedly told them the crew was “arriving soon,” only for the delay to stretch over 12 hours.

IndiGo has apologised for the disruption and promised that operations will stabilise within 48 hours, adding that “calibrated adjustments” are being made to contain the chaos.

What Should Passengers Do Now?

For those flying in the next few days, especially with IndiGo, here are key precautions:

1. Keep Checking Flight Status
Monitor your flight closely before leaving for the airport, as delays may be announced last-minute.

2. Arrive Early
Expect long queues at counters and security due to crowding and rescheduling.

3. Carry Essentials
Pack snacks, water, basic medicines, chargers, and items for children or senior citizens. Extended waiting times should be anticipated.

4. Use Flexible Booking Options
If you booked tickets with a free-date-change or cancellation option, consider using them.
If you haven’t booked yet, prefer refundable or flexible fares, or even consider alternate airlines.

5. Follow IndiGo’s Updates
Keep an eye on IndiGo’s official social media channels and contact customer support for rebooking and refund queries.

What Needs to Change?

Pilot groups have raised concerns not just about staffing but also the planning practices behind it.
The Federation of Indian Pilots accused IndiGo of:

•    Imposing an unexplained hiring freeze despite knowing the FDTL changes were coming
•    Entering non-poaching agreements that limited talent movement
•    Keeping pilot pay frozen
•    Underestimating the need to restructure operations in advance

They have urged DGCA to approve seasonal schedules only after airlines prove they have adequate pilot strength under the new norms.

ALPA also warned that some airlines might be using the delays as an “immature pressure tactic” to push DGCA for relaxations in the new rules — which, if granted, could compromise the very safety standards the norms were meant to protect.

Both pilot bodies stressed that no exemption should dilute safety, and any deviations should be based solely on scientific risk assessment.

Is a Solution in Sight?

While IndiGo says normalcy will return within two days, aviation experts believe that fully stabilising operations could take longer, depending on how quickly the airline can:
•    Re-align rosters
•    Mobilise rested crew
•    Boost staffing
•    Adjust its winter schedule to match regulatory requirements
Passengers are advised to remain prepared for continued delays over the next few days as the airline works through its backlog. 

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News Network
December 4,2025

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Domestic carrier IndiGo has cancelled over 180 flights from three major airports — Mumbai, Delhi and Bengaluru — on Thursday, December 4, as the airline struggles to secure the required crew to operate its flights in the wake of new flight-duty and rest-period norms for pilots.

While the number of cancellations at Mumbai airport stands at 86 (41 arrivals and 45 departures) for the day, at Bengaluru, 73 flights have been cancelled, including 41 arrivals, according to a PTI report that quoted sources.

"IndiGo cancelled over 180 flights on Thursday at three airports-Mumbai, Delhi and Bengaluru," the source told the news agency.

Besides, it had cancelled as many as 33 flights at Delhi airport for Thursday, the source said, adding, "The number of cancellations is expected to be higher by the end of the day."

The Gurugram-based airline's On-Time Performance (OTP) nosedived to 19.7 per cent at six key airports — Delhi, Mumbai, Chennai, Kolkata, Bengaluru and Hyderabad — on December 3, as it struggled to get the required crew to operate its services, down from almost half of December 2, when it was 35 per cent.

"IndiGo has been facing acute crew shortage since the implementation of the second phase of the FDTL (Flight Duty Time Limitations) norms, leading to cancellations and huge delays in its operations across the airports," a source had told PTI on Wednesday.

Chaos continued at several major airports for the third day on Thursday because of the cancellations.

A spokesperson for the Kempegowda International Airport (KIA) in Bengaluru said that 73 IndiGo flights had been cancelled on Thursday.

At least 150 flights were cancelled and dozens of others delayed on Wednesday, airport sources said, leaving thousands of travellers stranded, according to news agency Reuters.

The Directorate General of Civil Aviation (DGCA) has said it is investigating IndiGo flight disruptions and has asked the airline to submit the reasons for the current situation, as well as its plans to reduce flight cancellations and delays.

It may be mentioned here that the pilots' body, Federation of Indian Pilots (FIP), has alleged that IndiGo, despite getting a two-year preparatory window before the full implementation of new flight duty and rest period norms for cockpit crew, "inexplicably" adopted a "hiring freeze".

The FIP said it has urged the safety regulator, the DGCA, not to approve airlines' seasonal flight schedules unless they have adequate staff to operate their services "safely and reliably" in accordance with the New Flight Duty Time Limitations (FDTL) norms.

In a letter to the DGCA late on Wednesday, the FIP urged the DGCA to consider re-evaluating and reallocating slots to other airlines, which have the capacity to operate them without disruption during the peak holiday and fog season if IndiGo continues to "fail in delivering on its commitments to passengers due to its own avoidable staffing shortages."

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