Power minister chalks plans to address consumer complaints; 24x7 helpline to be introduced

September 14, 2014

Mangalore, Sep 14: Minister for Energy D K Shivakumar announced that electricity connections would not be provided to buildings constructed without obtaining a building license or occupancy certificate issued by the urban development authority and illegal connection would be cancelled.

Speaking to mediapersons at a press conference here on Sunday, he said that the government had decided to not to provide electricity connections to residences or buildings without occupancy certificates. As per a directive from the High court, apartment buildings built on over 5,000 or 8,000 sq ft of land are required to place the transformers inside the building premises and not on the roads. All executive engineers in ESCOMs have been notified of this decision and whoever fails to comply will be taken to task, he said.

He said that a 24x7 Helpline would be employed in all government-run electrical supply companies throughout the state to attend complaints and act on them as soon as they receive complaints through the helpline. This initiative has been successfully implemented in Bangalore and will be brought into effect in all the districts of the state, he said.

He said that the power ministry would constitute six-member committees at each assembly constituency in the state, for improving the efficiency in handling consumer grievances and prevent theft of electricity. Comprising of consumers, women and others, the committees will be headed by the MLA of the constituency, he said.

He said that similar committees would be constituted at section levels, which would be headed by the concerned assistant executive engineer.

Mr Shivakumar also said that transformer banks would be doubled throughout the state, so that they would not be delay in supply of electricity in case of damage caused to one.

To provide 24-hour supply of electricity in the third phase, programmes will be introduced in the state. By the year 2015, there will be a surplus of 3,000 MW of electricity and 1,000 MW of solar power in the state, said the minister.

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Flight cancellations strand passengers overnight at Mangaluru Airport

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December 4,2025

Mangaluru: Chaos erupted at Mangaluru International Airport (MIA) after IndiGo flight 6E 5150, bound for Mumbai, was repeatedly delayed and ultimately cancelled, leaving around 100 passengers stranded overnight. The incident highlights the ongoing country-wide operational disruptions affecting the airline, largely due to the implementation of new Flight Duty Time Limitations (FDTL) norms for crew.

The flight was initially scheduled for 9:25 PM on Tuesday but was first postponed to 11:40 PM, then midnight, before being cancelled around 3:00 AM. Passengers expressed frustration over last-minute communication and the lack of clarity, with elderly and ailing travellers particularly affected. “Though the airline arranged food, there was no proper communication, leaving us confused,” said one family member.

An IndiGo executive at MIA cited the FDTL rules, designed to prevent pilot fatigue by limiting crew working hours, as the cause of the cancellation. While alternative arrangements, including hotel stays, were offered, about 100 passengers chose to remain at the airport, creating tension. A replacement flight was arranged but also faced delays due to the same constraints, finally departing for Mumbai around 1:45 PM on Wednesday. Passengers either flew, requested refunds, or postponed their travel.

The Mangaluru delay is part of a broader crisis for IndiGo. The airline has been forced to make “calibrated schedule adjustments”—a euphemism for widespread cancellations and delays—after stricter FDTL norms came into effect on November 1.

While an IndiGo spokesperson acknowledged unavoidable flight disruptions due to technology issues, operational requirements, and the updated crew rostering rules, the DGCA has intervened, summoning senior airline officials to explain the chaos and outline corrective measures.

The ripple effect has been felt across the country, with major hubs like Bengaluru and Mumbai reporting numerous cancellations. The Mangaluru incident underscores the systemic operational strain currently confronting India’s largest carrier, leaving passengers nationwide grappling with uncertainty and delays.

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QR-code tips power Mangaluru's major drug bust: 25 arrested in 2 weeks

News Network

December 16,2025

Mangaluru, Dec 16: The Mangaluru City police have significantly escalated their campaign against drug trafficking, arresting 25 individuals and booking 12 cases under the Narcotic Drugs and Psychotropic Substances (NDPS) Act between November 30 and December 13. The crackdown resulted in the seizure of a substantial quantity of illicit substances, including 685.6 grams of MDMA and 1.5 kg of ganja.

The success of this recent drive has been significantly boosted by the city’s innovative, QR code-based anonymous reporting system.

"The anonymous reporting system has received an encouraging response. Several recent arrests were made based on inputs received through this system, helping police tighten the noose around drug peddlers," said the City Police Commissioner.

The latest arrests contribute to a robust year-to-date record, underscoring the police's relentless commitment to combating the drug menace.

Up to December 14 this year, the police have registered a total of 107 cases of drug peddling, leading to the arrest of 219 peddlers. Furthermore, they have booked 562 cases of drug consumption, resulting in the arrest of 671 individuals.

The scale of the seizure for the year reflects the magnitude of the problem being tackled: police have seized 320.6 kg of ganja worth ₹88.7 lakh and 1.4 kg of MDMA valued at ₹1.2 crore. Other significant seizures include hydro-weed ganja worth ₹94.7 lakh and cocaine worth ₹1.9 lakh, among others.

The Commissioner emphasized a policy of rigorous enforcement: "We ensure that peddlers are caught red-handed so that they cannot later dispute the case or claim innocence."

To counter the rising trend of substance abuse among youth, the Mangaluru City police have rolled out uniform guidelines for random drug testing across educational institutions.

As part of the drive, tests were conducted in approximately 100 institutions, screening an estimated 5,500 to 6,000 students in the first phase. 20 students tested positive for drug consumption during the initial screening.

Students who tested positive have been provided counselling and are scheduled for re-testing in the second quarter. The testing will also be expanded to students not covered in the first phase. In a move to ensure strict implementation, police personnel were deployed in mufti in some institutions. Reiterating a zero-tolerance stance, the Commissioner confirmed that random testing will continue, and colleges have also been instructed to conduct drug tests at the time of admission to deter substance abuse from an early stage.

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