Prashant Bhushan slams 'one person-centric campaign' by AAP, calls for 'swaraj'

March 2, 2015

New Delhi: March 2: Crisis deepened in AAP with senior leader Prashant Bhushan accusing the party of running a "one person-centric" campaign revolving around Arvind Kejriwal during the Delhi elections contrary to its principles.

Prashant Bhushan
Bhushan said the 'one person-centric' campaign was making the party look like other conventional parties and called for more "swaraj" within the organisation.

"...one person-centric campaign, which was run during Delhi elections, is making our party look more and more like other conventional parties that are also one- person centric. The only difference being that we still claim that we are wedded to the principles of 'swaraj' while they don't.

"Running one person-centric campaign may be effective, but does that justify sacrificing our principles? We will need to make a conscious course correction if we have to get away from a supremo controlled party," Bhushan said in a letter to members of AAP National Executive, which met last Thursday.

Serious differences appeared to have cropped up within AAP, including over Delhi Chief Minister Arvind Kejriwal's role in the party, with internal Lokpal Admiral Ramdas pointing to two camps emerging within top leadership and asking the party to consider 'one-man, one-post' arrangement.

Bhushan also accused Kejriwal of not giving more autonomy to the states to take their decision on contesting elections.

Bhushan and another AAP leader Yogendra Yadav wanted the party to contest the Haryana state elections, but another section led by Kejriwal was against it.

"Swaraj means decentralised decision making. On those principles it is the state unit who have to decide whether we should contest elections in the state. But we are deciding for them and ordering them not to contest elections.

"Even the National Executive had decided when to allow the states and when to contest elections but that decision was frustrated by Kejriwal by not allowing the states to contest elections. We made mockery of the principles of democracy and swaraj," Bhushan said.

Bhushan also sought transparency in the way funds are spent which, he claimed, is currently being done in an "arbitrary" manner. "The party now receives considerable donations. There is, however, no systematic planning on how these funds are to be spend. We do not have any empowered committee or decision making system of deciding on how the funds are to be spent," he said.

"With the result that such decisions are being made in an arbitrary manner by a few people who are not authorised by the National Executive to take such decisions. There are some volunteers who are paid by the party, but a vast majority of them are not... Even these decisions need to be taken in a systematic and democratic manner," Bhushan said.

Bhushan also slammed the party over its "lack of transparency". He said while the party criticises BJP and Congress, it has not put up its expenditure on website.

"Our party was founded on the principle of transparency and accountability which is embedded in the vision document of the party. We had claimed that parties should come under RTI Act and berated BJP and Congress for flouting the information Commission directive to them to come under RTI.

"We said, we will put all our accounts on public website. But what is the reality today. Far from bringing the party under RTI, we don't even have our accounts on the website. We have put our donations but not expenses. We don't even put decision of our constitutional bodies like National Executive, or the PAC on the website, what to say of the minutes," he said.

"In fact, as far as I am aware, even decision of PAC or NE meetings are not maintained what to say of making them transparent," the letter said.

In a joint letter to National Executive members, Bhushan and Yogendra Yadav is believed to have highlighted contentious issues like expanding the PAC.

Referring to the controversy where AAP MLA from Uttam Nagar Naresh Balyan was booked after illegal liqour was allegedly seized from his residence, the two leaders demanded thorough investigation by the party into this case.

They also demanded "activation" of the discipline and grievance committee.

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News Network
December 6,2025

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With IndiGo flight disruptions impacting thousands of passengers, the airline on Saturday said that it will offer full waiver on all cancellations/reschedule requests for travel bookings between December 5, 2025 and December 15, 2025.

Earlier in the day, the civil aviation ministry had directed the airline to complete the ticket refund process for the cancelled flights by Sunday evening, as well as ensure baggage separated from the travellers are delivered in the next two days.

In a post on X, titled 'No questions asked', IndiGo wrote, "In response to recent events, all refunds for your cancellations will be processed automatically to your original mode of payment."

"We are deeply sorry for the hardships caused," it further added.

Several passengers, however, complained of not getting full refund as promised by the airline.

Netizens have shared screenchots of getting charged for airline cancellation fee and convenience fee.

"Please tell me why u have did this airline cancellation charges when u say full amount will be refunded (sic)," a user wrote sharing a screenshot of the refund page.

"Well, but you have still debited the convenience charges," wrote another.

Passengers have also raised concerns about the "cancel" option being disabled on the IndiGo app. "First enable the 'Cancel' button on your App & offer full refund on tickets cancelled by customers between the said dates," wrote a user.

A day after the country's largest airline, IndiGo, cancelled more than 1,000 flights and caused disruptions for the fifth day on Saturday, the ministry said that any delay or non-compliance in refund processing will invite immediate regulatory action.

The refund process for all cancelled or disrupted flights must be completed by 8 pm on Sunday, the ministry said in a statement.

"Airlines have also been instructed not to levy any rescheduling charges for passengers whose travel plans were affected by cancellations," it said.

On Saturday, more than 400 flights were cancelled at various airports.

IndiGo has also been instructed to set up dedicated passenger support and refund facilitation cells.

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News Network
December 5,2025

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New Delhi, Dec 5: IndiGo CEO Pieter Elbers issued a public apology this evening after more than a thousand flights were cancelled today, making it the "most severely impacted day" in terms of cancellations. The biggest airline of the country cancelled "more than half" of its daily number of flights on Friday, said Elbers. He also said that even though the crisis will persist on Saturday, the airline anticipates fewer than 1,000 flight cancellations.

"Full normalisation is expected between December 10 and 15, though IndiGo cautions that recovery will take time due to the scale of operations," the IndiGo CEO said. 

IndiGo operates around 2,300 domestic and international flights daily.

Pieter Elbers, while apologising for the major inconvenience due to delays and cancellations, said the situation is a result of various causes.

The crisis at IndiGo stems from new regulations that boost pilots' weekly rest requirements by 12 hours to 48 and allow only two night-time landings per week, down from six. IndiGo has attributed the mass cancellations to "misjudgment and planning gaps".

Elbers also listed three lines of action that the airline will adopt to address the issue.

"Firstly, customer communication and addressing your needs, for this, messages have been sent on social media. And just now, a more detailed communication with information, refunds, cancellations and other customer support measures was sent," he said.

The airline has also stepped up its call centre capacity.

"Secondly, due to yesterday's situation, we had customers stranded mostly at the nation's largest airports. Our focus was for all of them to be able to travel today itself, which will be achieved. For this, we also ask customers whose flights are cancelled not to come to the airports as notifications are sent," the CEO said.

"Thirdly, cancellations were made for today to align our crew and planes to be where they need to start tomorrow morning afresh. Earlier measures of the last few days, regrettable, have proven not to be enough, but we have decided today to reboot all our systems and schedules, resulting in the highest numbers of cancellations so far, but imperative for progressive improvements starting from tomorrow," he added.

As airports witnessed chaotic scenes, the Directorate General of Civil Aviation (DGCA) stepped in to grant IndiGo a temporary exemption from stricter night duty rules for pilots. It also allowed substitution of leaves with a weekly rest period. 

Civil Aviation Minister Ram Mohan Naidu has said a high-level inquiry will be ordered and accountability will be fixed.

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