Remain calm and do not believe in rumours: J&K governor to people

Agencies
February 24, 2019

Jammu, Feb 24: In a bid to end the simmering 'war hysteria' in Jammu and Kashmir, especially in the valley, g overnor Satya Pal Malik on Sunday appealed that people should remain calm and not believe in rumours "circulating widely" to vitiate the atmosphere.

He also clarified that the induction of paramilitary forces should only be seen in the context of conducting elections and should not be attributed to any other cause.

"People should not believe in rumours, which are of extreme nature and circulating widely in some quarters. They should remain calm. These rumours are unnecessarily creating an atmosphere of fear in the minds of people, leading to stress and disruption to normal life. Rumours about curfews and other actions should not be believed," the governor said in his appeal.

He said "some security-related actions" were being taken after the February 14 Pulwama attack in which 40 CRPF personnel lost their lives when a terrorist of Jaish-e-Mohammed terror group blew himself next to a convoy.

"This attack was an unprecedented one. The response of security forces is guided solely by the need to counter both the impact and any further action that may be taken by terrorist groups who are still out to disrupt our country and its democratic processes," he said.

The statement from the governor came after the state administration issued many orders including supplying ration at the earliest, cancelling leave of doctors and policemen, rationing of petrol to the general public, leading to a war hysteria. The widespread arrests of Jamaat-e-Islami cadres and separatists contributed to these rumours.

The flying of IAF jets in dead hours of the night in Kashmir valley also added to these fears despite the IAF maintaining it was a routine exercise.

The governor also addressed the issue of safety and security of Kashmiris residing outside the state. He said Prime Minister Narendra Modi has given clear directions to the country on Saturday that there is no fight against Kashmiris but that it is a fight for Kashmir.

This is a clear signal that the people of Jammu and Kashmir are not only integral part of India but it is the responsibility of the country to take care of their safety wherever they may be, he said.

"Over 22,000 Kashmiri students are studying outside the state and the number of students who have actually been injured or hurt in incidents is not even in single digits ... the exaggerated reporting has led to unnecessary excessive reactions in the Kashmir valley," he said.

The governor said it was necessary for everyone to avoid fear-mongering and not to worsen matters.

He also re-assured all government employees and their families, who stay in Jammu, that their safety and security was of primary importance.

Ahead of the appeal, the governor chaired an informal meeting of the State Administrative Council (SAC) here to review the current situation in the state, particularly in the context of the terror attack in Pulwama on February 14 and the subsequent developments, an official spokesman said.

In the meeting, Malik was briefed about the current security situation in Jammu city after the lifting of the curfew a few days ago and also the restoration of normalcy in the place.

After the Pulwama incident, an official spokesman said, security concerns are much higher with the possibility of terrorist organisations increasing their activities against candidates and voters on a much larger scale.

"Normally, forces are inducted a month before elections so that they settle down and familiarise with the ground situation. It is in this context that 100 companies of central forces are being inducted into the state at the moment. This is less than the actual additional forces required and more would be inducted in the coming weeks," he said.

The spokesman said the SAC was also informed that the supply situation of petroleum and other products in the Kashmir valley is critically low.

"The availability of petrol in the Kashmir valley is adequate to meet the needs for just one day and that of diesel for four days. There is no stock of LPG in the Kashmir valley. This is a result of the earlier blockage of the national highway for seven days and the ongoing blockage for the past four days, leading to disruption of supplies from Jammu to Srinagar," he said.

As a precautionary measure, the Kashmir divisional commissioner has rationed petrol and diesel supply to conserve whatever is available for emergency purposes.

"Steps are being taken to increase the availability of stocks in the Kashmir valley. People of the state should not read anything more into this but see it only as an administrative measure in a shortage situation," the spokesman said.

"On the medicine front also, the instructions to hospitals to increase availability of medicines is also to be seen in the context of shortage of supplies as a result of the prolonged disruption in transport," he said.

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News Network
December 4,2025

Mangaluru: Chaos erupted at Mangaluru International Airport (MIA) after IndiGo flight 6E 5150, bound for Mumbai, was repeatedly delayed and ultimately cancelled, leaving around 100 passengers stranded overnight. The incident highlights the ongoing country-wide operational disruptions affecting the airline, largely due to the implementation of new Flight Duty Time Limitations (FDTL) norms for crew.

The flight was initially scheduled for 9:25 PM on Tuesday but was first postponed to 11:40 PM, then midnight, before being cancelled around 3:00 AM. Passengers expressed frustration over last-minute communication and the lack of clarity, with elderly and ailing travellers particularly affected. “Though the airline arranged food, there was no proper communication, leaving us confused,” said one family member.

An IndiGo executive at MIA cited the FDTL rules, designed to prevent pilot fatigue by limiting crew working hours, as the cause of the cancellation. While alternative arrangements, including hotel stays, were offered, about 100 passengers chose to remain at the airport, creating tension. A replacement flight was arranged but also faced delays due to the same constraints, finally departing for Mumbai around 1:45 PM on Wednesday. Passengers either flew, requested refunds, or postponed their travel.

The Mangaluru delay is part of a broader crisis for IndiGo. The airline has been forced to make “calibrated schedule adjustments”—a euphemism for widespread cancellations and delays—after stricter FDTL norms came into effect on November 1.

While an IndiGo spokesperson acknowledged unavoidable flight disruptions due to technology issues, operational requirements, and the updated crew rostering rules, the DGCA has intervened, summoning senior airline officials to explain the chaos and outline corrective measures.

The ripple effect has been felt across the country, with major hubs like Bengaluru and Mumbai reporting numerous cancellations. The Mangaluru incident underscores the systemic operational strain currently confronting India’s largest carrier, leaving passengers nationwide grappling with uncertainty and delays.

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News Network
December 3,2025

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IndiGo, India’s largest airline, is battling one of its worst operational disruptions in recent years, with hundreds of delays and cancellations throwing domestic travel into chaos.

Government data on Tuesday showed its on-time performance plunging to 35%, an unusual dip for a carrier long associated with punctuality.

By Wednesday afternoon, airports in Delhi, Mumbai, Bengaluru and Hyderabad had collectively reported close to 200 cancellations, stranding travellers across the country.

Crew Shortage After New Duty Norms

A major trigger behind the meltdown is a severe crew shortage, especially among pilots, following the rollout of revised Flight Duty Time Limitation (FDTL) norms last month.

The rules mandate longer rest hours and more humane rosters — a shift IndiGo has struggled to incorporate across its vast network.

Sources said several flights were grounded due to lack of cabin crew, while some delays stretched upwards of eight hours.

With IndiGo controlling over 60% of India’s domestic aviation market, the ripple effect has impacted airports nationwide.

IndiGo Issues Apology, Lists “Compounding Factors”

In a statement, IndiGo acknowledged the large-scale disruption:

“We sincerely apologise to customers. A series of unforeseen operational challenges — technology glitches, winter schedule changes, adverse weather, system congestion and updated FDTL norms — created a compounding impact that could not have been anticipated.”

To stabilise operations, the airline has begun calibrated schedule adjustments for the next 48 hours, aiming to restore punctuality. Affected passengers are being offered refunds or alternate travel arrangements, IndiGo said.

What the FDTL Rules Require

The FDTL norms, designed to reduce pilot fatigue, cap duty and flying hours as follows:
•    Maximum 8 hours of flying per day
•    35 hours per week
•    125 hours per month
•    1,000 hours per year

Crew must also receive rest equalling twice the flight duration, with a minimum 10-hour rest period in any 24-hour window.

The DGCA introduced these limits to enhance flight safety.

Hyderabad: 33 Flights Cancelled, Long Queues Reported

Hyderabad’s Rajiv Gandhi International Airport saw heavy early-morning crowds as 33 IndiGo flights (arrivals and departures) were cancelled.

The airport clarified on X that operations were normal, advising passengers to contact IndiGo directly for latest flight status.

Cancellations included flights to and from Visakhapatnam, Goa, Ahmedabad, Delhi, Bengaluru, Chennai, Madurai, Hubli, Bhopal and Bhubaneswar.

Bengaluru: 42 Flights Disrupted

Bengaluru’s Kempegowda International Airport recorded 42 cancellations — 22 arrivals and 20 departures — affecting routes to Delhi, Mumbai, Chennai, Hyderabad, Goa, Kolkata and Lucknow.

Passengers Vent on Social Media

Irate travellers took to X to share their experiences. One passenger stranded in Hyderabad wrote: “I have been here since 3 a.m. and missed an important meeting.”

Another said: “My flight was pushed from 1:55 PM to 2:55 PM and now 4:35 PM. I was informed only three minutes before entering the airport.”

Delhi Airport Hit by Tech Glitch

At Delhi Airport, the disruption deepened due to a slowdown in the Amadeus system — used for reservations, check-ins and departure control.

The technical issue led to longer queues and sluggish processing, adding to delays already worsened by staff shortages.

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News Network
December 6,2025

indigoticket.jpg

With IndiGo flight disruptions impacting thousands of passengers, the airline on Saturday said that it will offer full waiver on all cancellations/reschedule requests for travel bookings between December 5, 2025 and December 15, 2025.

Earlier in the day, the civil aviation ministry had directed the airline to complete the ticket refund process for the cancelled flights by Sunday evening, as well as ensure baggage separated from the travellers are delivered in the next two days.

In a post on X, titled 'No questions asked', IndiGo wrote, "In response to recent events, all refunds for your cancellations will be processed automatically to your original mode of payment."

"We are deeply sorry for the hardships caused," it further added.

Several passengers, however, complained of not getting full refund as promised by the airline.

Netizens have shared screenchots of getting charged for airline cancellation fee and convenience fee.

"Please tell me why u have did this airline cancellation charges when u say full amount will be refunded (sic)," a user wrote sharing a screenshot of the refund page.

"Well, but you have still debited the convenience charges," wrote another.

Passengers have also raised concerns about the "cancel" option being disabled on the IndiGo app. "First enable the 'Cancel' button on your App & offer full refund on tickets cancelled by customers between the said dates," wrote a user.

A day after the country's largest airline, IndiGo, cancelled more than 1,000 flights and caused disruptions for the fifth day on Saturday, the ministry said that any delay or non-compliance in refund processing will invite immediate regulatory action.

The refund process for all cancelled or disrupted flights must be completed by 8 pm on Sunday, the ministry said in a statement.

"Airlines have also been instructed not to levy any rescheduling charges for passengers whose travel plans were affected by cancellations," it said.

On Saturday, more than 400 flights were cancelled at various airports.

IndiGo has also been instructed to set up dedicated passenger support and refund facilitation cells.

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