Air India launches mobile app to address customer queries

[email protected] (CD Network)
October 22, 2014

Mangalore, Oct 22: Air India launched its mobile app to enable passengers book tickets in a "quick, simple and convenient" manner while on the go and formally opened its account on Twitter.

Air India
The mobile app, launched by airline CMD Rohit Nandan, would be initially available on the Android platform but would soon be extended to the iOS as well, a statement said.

It would allow the user to book tickets, manage bookings, check-in for a flight, look up fare details and make special requests for meals and wheelchair.

While launching the app, Nandan said it would "provide the user the ease of booking and check-in with a safe and secure tool", besides helping Air India in reducing costs.

The airline's Twitter handle, @airindiain, would open up an important channel of communication with the passengers, he said. Air India has a Facebook site that has been in operation for several months now.

Comments

Add new comment

  • Coastaldigest.com reserves the right to delete or block any comments.
  • Coastaldigset.com is not responsible for its readers’ comments.
  • Comments that are abusive, incendiary or irrelevant are strictly prohibited.
  • Please use a genuine email ID and provide your name to avoid reject.
News Network
December 19,2025

Mangaluru: Public transport in Mangaluru is set for a state-led transformation as the government moves to deploy 100 new electric govt buses to replace unreliable private services. The initiative aims to provide a dependable alternative to private operators who have been frequently "cutting trips," leaving thousands of commuters stranded.

The announcement was made by Deputy Commissioner and MCC Administrator Darshan HV during a public phone-in session. The move specifically targets routes where private bus service has become erratic, ensuring that citizens no longer have to rely on a fluctuating private sector for their daily commute.

Restoring the Govt Presence

The transport crisis was brought to the forefront by Ramayya, a resident of Bajal, who highlighted a growing trend of private buses skipping morning and night trips. With the previous KSRTC (govt) services discontinued, residents have been left without a fallback option.

To fix this, the DC confirmed that the PM-eBus Sewa Scheme will bring 100 government-owned electric buses to the city:

•    Phased Deployment: The first 50 of the new 100 government buses are scheduled to arrive by March 2026.

•    State Infrastructure: Two new government depots, including one at Mudipu, are being prepared for operations.

•    Recruitment: The state has already begun training a new batch of government bus drivers to ensure the fleet is operational the moment it arrives.

Comments

Add new comment

  • Coastaldigest.com reserves the right to delete or block any comments.
  • Coastaldigset.com is not responsible for its readers’ comments.
  • Comments that are abusive, incendiary or irrelevant are strictly prohibited.
  • Please use a genuine email ID and provide your name to avoid reject.