New Delhi, Dec 5: IndiGo CEO Pieter Elbers issued a public apology this evening after more than a thousand flights were cancelled today, making it the "most severely impacted day" in terms of cancellations. The biggest airline of the country cancelled "more than half" of its daily number of flights on Friday, said Elbers. He also said that even though the crisis will persist on Saturday, the airline anticipates fewer than 1,000 flight cancellations.
"Full normalisation is expected between December 10 and 15, though IndiGo cautions that recovery will take time due to the scale of operations," the IndiGo CEO said.
IndiGo operates around 2,300 domestic and international flights daily.
Pieter Elbers, while apologising for the major inconvenience due to delays and cancellations, said the situation is a result of various causes.
The crisis at IndiGo stems from new regulations that boost pilots' weekly rest requirements by 12 hours to 48 and allow only two night-time landings per week, down from six. IndiGo has attributed the mass cancellations to "misjudgment and planning gaps".
Elbers also listed three lines of action that the airline will adopt to address the issue.
"Firstly, customer communication and addressing your needs, for this, messages have been sent on social media. And just now, a more detailed communication with information, refunds, cancellations and other customer support measures was sent," he said.
The airline has also stepped up its call centre capacity.
"Secondly, due to yesterday's situation, we had customers stranded mostly at the nation's largest airports. Our focus was for all of them to be able to travel today itself, which will be achieved. For this, we also ask customers whose flights are cancelled not to come to the airports as notifications are sent," the CEO said.
"Thirdly, cancellations were made for today to align our crew and planes to be where they need to start tomorrow morning afresh. Earlier measures of the last few days, regrettable, have proven not to be enough, but we have decided today to reboot all our systems and schedules, resulting in the highest numbers of cancellations so far, but imperative for progressive improvements starting from tomorrow," he added.
As airports witnessed chaotic scenes, the Directorate General of Civil Aviation (DGCA) stepped in to grant IndiGo a temporary exemption from stricter night duty rules for pilots. It also allowed substitution of leaves with a weekly rest period.
Civil Aviation Minister Ram Mohan Naidu has said a high-level inquiry will be ordered and accountability will be fixed.
Comments
Who is RAMA ?
Answer : he the king of ayodhya.
is he human being
Answer : yes.
how come an human being can become GOD.
my dear hindu brother, please understant the concept of GOD,
rama cannot save sita from kidnapping then how he will save you??
rama need army to capture ravana then how he will become GOD.
Rama born and died, so you think GOD also born & die.
if there is so many gods then there is no justic...same as indian political party one want to pull the leg of other to get power..
Who is GOD ?
The Most Concise Definition of God:
The most concise definition of God in Islam is given in the four verses of Surah Ikhlas which is Chapter 112 of the Qur’an:
"Say: He is Allah,
The One and Only.
"Allah, the Eternal, Absolute.
"He begets not, nor is He begotten.
And there is none like unto Him."
What does Islam say about ‘god-men’?
India is often called the land of ‘god-men’. This is due to the abundance of so-called spiritual masters in India. Many of these ‘babas’ and ‘saints’ have a large following in many countries. Islam abhors deification of any human being. To understand the Islamic stand towards such pretenders to divinity, let us analyze one such ‘god-man’, Osho Rajneesh or RAMA.
Let us put this candidate, ‘Bhagwan’ Rajneesh, to the test of Surah Ikhlas, the touchstone of theology:
i) The first criterion is "Say, He is Allah, one and only". Is Rajneesh one and only? No! Rajneesh was one among the multitude of ‘spiritual teachers’ produced by India. Some disciples of Rajneesh might still hold that Rajneesh is one and only.
ii) The second criterion is, ‘Allah is absolute and eternal’. We know from Rajneesh’s biography that he was suffering from diabetes, asthma, and chronic backache. He alleged that the U.S. Government gave him slow poison in prison. Imagine Almighty God being poisoned! Rajneesh was thus, neither absolute nor eternal.
iii) The third criterion is ‘He begets not, nor is He begotten’. We know that Rajneesh was born in Jabalpur in India and had a mother as well as a father who later became his disciples.
God does not become a human being:
God does not take human form:
Some may argue that God does not become a human being but only takes a human form. If God only takes a human form but does not become a human being, He should not possess any human qualities. We know that all the ‘God-men’, have human qualities and failings. They have all the human needs such as the need to eat, sleep, etc.
The worship of God in human form is therefore a logical fallacy and should be abhorred in all its forms and manifestations.
That is the reason why the Qur’an speaks against all forms of anthropomorphism. The Glorious Qur’an says in the following verse:
"There is nothing whatever like unto Him."
GOD is beautiful, GOD is Merciful, GOD is Loving his creation based on his good deeds.
GOD want human being to live in this earth happly and cooperate each other in bad time.
one important thing GOD want that he want him to worship alone. he is supreme
dont add idol, photo, animal, stone, humans, sun, star etc.
all belong to HIM.
hope you will find the truth before you die!!!
Dear Advocate Sir,
Saying is not enough sir, All courts need concrete evedence to prove and to discharge the verdict.
Please provide the concrete evidence to get the verdict in favor.
We ask advocate Vaidyanathan to respect his post and constitution by not giving incorrect statement. We ask him the base he say that babri masjid was constructed by razing temple. Where is the proof. He is throwing ball in darkness. He is betraying his oath taken while receiving lawyer certificate that he will say truth only. Dear Vaidyanathan, please dont misguide the court and show the evidence. How about the home you are staying. What will be your response if I say that it was constructed demolishing church or gurudwara or masjid.
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