All you need to know about Saudi Arabia's Tawakkalna App

coastaldigest.com web desk
May 21, 2020

The Tawakkalna application developed by Saudi Arabia's National Information Centre to processes requests for movement permits during the curfew to curb the spread of the virus has become a major helplnine for past few weeks. 

The application developed through the close cooperation between the Ministry of Health and the Saudi Data and Artificial Intelligence Authority (SDAIA) was launched on May 4.

According to Saudi Telecom Group, it handles 20,000 calls daily through the Tawakkalna platform by dedicating a call centre of 600 employees through its Contact Centre Company (CCC). 

The Tawakkalna app can be used to issue e-permits for a selected group of government and private sector employees who were exempted from the curfew, and individuals who have medical appointments as well as couriers.

Tawakkalna has features for the service of citizens and residents, for ensuring their safety and comfort that would contribute to facilitating the access of authorized persons to travel permits.

The official page about Tawakkalna on Twitter, says: “You must always keep in mind that pinpointing your exact location of residence is the only way for you to benefit from the app’s range of services and permits.”

The app will also provide the latest alerts and medical news issued by the Ministry of Health about the virus as well as about its spread, ways to prevent it and movement permits.

Tawakkalna can be used for self-disclosure for people who show signs of coronavirus infection and for requesting ambulance service and other important services for the community.

Through the app users can apply for a one-hour permit for a walk in the neighborhood on a daily basis, thereby encouraging walking during this period of lockdown.

Comments

Liyakat
 - 
Sunday, 30 Jan 2022

How can upload vacation certificate in tawakkalna app

shadil Poongaden
 - 
Wednesday, 12 Jan 2022

i had took two vaccination from KSA, i was under visit visa, now am in india, when i fly to Saudia again through sharja Air Port what is the proceedure.

i had thawakalna app but now it is not opening showing error

Kindly advise
thank you

Regards

Betcymol john
 - 
Monday, 22 Nov 2021

I taken 2 vaccine from Saudi Arabia.first vaccine on 9/9/2021 (pfizer) and second vaccine on 21/10/2021(Modena).but still my twalkalna showing incomplete vaccination.what I do ,please help me, so many times contact to moh but no use.

Abdul Alim
 - 
Sunday, 7 Nov 2021

I have taken the full dose vaccine, but it still shows incomplete status in Tawakkalna. Does anyone know the solution?

samiullah shaik
 - 
Thursday, 14 Oct 2021

is there any Help Line Number Customer care Number to ask Questions regarding Calirafacation

Yusuf K Abdulla
 - 
Saturday, 28 Aug 2021

signup issues error popup

Francis
 - 
Friday, 27 Aug 2021

its not allwoing to change nationality when signing up

wait for some days it will open automatically, same issue was happen to me and its opened today but unfortunately its showing some error in the date of vaccination

SHAFEEK
 - 
Thursday, 15 Jul 2021

I can not upload the vaccination certificate in Saudi MOH. Call me at 937.Doesn't pick up the phone when called from home? Is there any way to change the block?Is there any way to become immune tawakkalna if you get hit?

Joseph
 - 
Sunday, 16 May 2021

How do I upload vaccination certificate issued from Bahrain in Twakalnna App

Nisar
 - 
Tuesday, 27 Apr 2021

Injected vaccin but not updated in tavakkalna app

John Callison
 - 
Friday, 2 Apr 2021

If an expat has received a covid-19 vaccination in KSA and returns to their home country on final exit, how can they access their vaccination record in Tawakkalna app to show proof of vaccination in the future, if they no longer have an active Absher or SIM to receive a 4-digit access code to access theTawakkalna app? Can the 4-digit code be received via email?

Husna
 - 
Sunday, 7 Mar 2021

In Tawakklna purple code is not going even though the test is negative. I called helpline many times nothing has been done yet.

USMAN MALAYIL
 - 
Monday, 1 Mar 2021

My dependents names are not given in my Thawakkalna. Only their iqama numbers are shown. In palace of their names a few question marks are there. I am able to check their health status by clicking on the iqama numbers but not able to book appointments for COVID PCR test for them. When I try to book appointments "update dependents ifo" message is displayed in red color. So may I know how to update dependents info in my Thawakkalna?
Their details are already updated in Absher.

Kellie Davis
 - 
Saturday, 20 Feb 2021

Husband is having trouble receiving the pass code via SMS can to advise please

Matovu Jovia
 - 
Tuesday, 9 Feb 2021

What is the use of tawakkalna

Ali aabid
 - 
Monday, 8 Feb 2021

Why i didn't get otp in tawakkalna app

Abdullah
 - 
Thursday, 3 Dec 2020

Is it really needed for a visitor to register in Tawakkalna App..? If not registered, then any issues...?? Please advise

Maryam
 - 
Saturday, 31 Oct 2020

How can i remove myself from tawklna or how can i delete my account

muhammad Sheheryar
 - 
Sunday, 14 Jun 2020

sir,

 

 
i am facing problem for receiving OTP code during registration for my family. i am unable to get OTP code.

please assist. 

Abdulrazaq Yousef
 - 
Thursday, 4 Jun 2020

Entering date of birth is the big problem is the big problem of this app. 

 

Malik asif
 - 
Tuesday, 26 May 2020

Dob entering problem 

Thomas Philipose
 - 
Monday, 25 May 2020

Hi,

I am trying to register in the Tawakkalna app, but it keeps on throwing error. Any idea?

 

thanx

 

 

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News Network
May 6,2024

rafaheast.jpg

The Israeli regime is forcibly evacuating Palestinians from the eastern part of Rafah in the southern Gaza Strip amid the prospect of its widely-discouraged ground invasion.

“The estimate is around 100,000 people,” an Israeli military spokesman told journalists on Monday when asked how many people were being evacuated.

International organizations, including the United Nations, have repeatedly warned the regime against invading the city, citing its hosting around 1.5 million Palestinian refugees.

UN Secretary-General Antonio Guterres said a ground assault on Rafah would “put the final nail in the coffin” for humanitarian aid operations in the Gaza Strip.

The UN Office for the Coordination of Humanitarian Affairs also said, “Any ground operation would mean more suffering and death,” with an official saying “It could be a slaughter of civilians.”

Multiple aid agencies, including the Norwegian Refugee Council, have likewise warned against a Rafah offensive.

The NRC said such an invasion “would profoundly exacerbate the already catastrophic levels of need and the humanitarian emergency for millions of civilians with nowhere left to go.”

The official alleged Hamas had killed three Israeli forces on Sunday, attacking them from Rafah.

The evacuation order came a sat least 22 people lost their lives in the regime’s airstrikes killed in Rafah earlier on Monday.

Rafah’s evacuation “is part of our plans to dismantle Hamas,” the Israeli spokesman added, referring to the Palestinian resistance movement that has been defending Gaza in the face of the war.

The Palestinians have fled there from the ravages of a war that the regime began waging against Gaza on October 7, following a retaliatory operation by the coastal sliver’s resistance groups.

At least 34,683 Palestinians, mostly women and children, have been killed and 78,018 others injured so far during the brutal military onslaught.

On Friday, Hossam Badran, a member of Hamas’ Political Bureau, said Israeli prime minister Benjamin Netanyahu’s insistence on carrying out a ground invasion of Rafah was a key stumbling block in negotiations aimed at a truce agreement.

The Israeli premier has said the regime would go ahead with invading the city “with or without” a truce.

Hamas has, however, asserted that the regime has failed to defeat the resistance during the war.

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News Network
May 19,2024

rafahinvasion.jpg

A senior UN official says around 800,000 people have been "forced to flee" Rafah in the southern Gaza Strip since the Israeli regime began carrying out ground incursions into the refugee-packed city from various axes.

Philippe Lazzarini, the head of UNRWA, the UN agency for Palestinian refugees, made the remarks in a post on X, former Twitter, on Saturday.

"Nearly half of the population of Rafah or 800,000 people are on the road having been forced to flee since the Israeli forces started the military operation in the area on May 6," he said.

The invasion of the city came amid a genocidal war against Gaza by the regime that has so far claimed the lives of more than 35,300 Palestinians.

Around 1.5 million Palestinians had taken refuge in Rafah prior to the incursions, having fled there from the ravages of the war that began following a retaliatory operation against the occupied territories by Gaza’s resistance groups.

The Gazans, who have now left the city, have fled to "the middle areas and [the southern Gaza city of] Khan Younis, including to destroyed buildings," Lazzarini said.

Al-Mawasi, a 14-square-kilometer town on the coast, as well as the central city of Deir el-Balah, were "crammed" with recently displaced people, he added.

"Every time, they are forced to leave behind the few belongings they have ....Every time, they have to start from scratch, all over again."

The Israeli military has, meanwhile, seized the Rafah crossing in southern Gaza, which borders Egypt and serves as the main point of entry for aid supplies, including fuel, into Palestinian territory.

The move came as part of an all-out siege that the regime has been enforcing against the entire Gaza simultaneously with the war.

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News Network
May 17,2024

gazaisraeli.jpg

Hamas says the Israeli regime’s bombing of the Gaza Strip, which is enduring a genocidal Israeli war, has killed 70 percent of the Zionist captives, who have been held by the Palestinian resistance movement since an October operation.

Khalil al-Hayya, deputy chief of Hamas’ Political Bureau, announced the information in an interview with Lebanon’s al-Manar television network on Thursday.

“The Zionist enemy wants to recover the remaining captives by force, killing them by bombing,” he said.

Around 250 people were taken captive on October 7 last year during Al-Aqsa Storm, a retaliatory operation by Gaza’s resistance groups.

At least 35,272 Palestinians have died in an Israeli war of genocide that began following the operation.

Hamas released 105 of the captives during a week-long truce in late November.

Hamas recently agreed to another truce proposal enabling cessation of the Israeli aggression and release of the rest of the captives. The Israeli regime, however, rejected the proposal.

The Hamas’ official said, “The latest proposal presented to us comes very close to our demands, but the enemy has not respected the proposal or the mediators.”

Al-Hayya reiterated the movement’s demands, saying any potential truce agreement had to mandate a complete and comprehensive cessation of the Israeli aggression, withdrawal of all Israeli forces from Gaza, and then a captive exchange deal.

‘Victory is our ally’

The Hamas’ official pointed to the Israeli regime’s failure to realize its war goals, including defeating the resistance.

“After eight months of aggression, the enemy has failed to eradicate the resistance in Gaza despite all the actions of the occupation,” he said.

“The resistance has rebuilt itself and can adapt its capabilities to face the occupation,” the official said, asserting, “The resistance is capable of enduring for many months and will continue to defend its people as long as the battle is ongoing.”

“The resistance has the ability to continue because it is right, and victory is our ally, while the enemy will face defeat.”

Thanking regional resistance

Elsewhere in his remarks, al-Hayya expressed gratitude towards the regional resistance groups for the pro-Palestinian operations that they have been carrying out against Israeli targets and those associated with the occupying regime.

“The fronts in Yemen, Lebanon, and Iraq support Gaza and link the cessation of [their] operations to the end of aggression on Gaza,” he said.

“When we meet with the resistance forces in the region, we affirm that the battle is one.”

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