All you need to know about Saudi Arabia's Tawakkalna App

coastaldigest.com web desk
May 21, 2020

The Tawakkalna application developed by Saudi Arabia's National Information Centre to processes requests for movement permits during the curfew to curb the spread of the virus has become a major helplnine for past few weeks. 

The application developed through the close cooperation between the Ministry of Health and the Saudi Data and Artificial Intelligence Authority (SDAIA) was launched on May 4.

According to Saudi Telecom Group, it handles 20,000 calls daily through the Tawakkalna platform by dedicating a call centre of 600 employees through its Contact Centre Company (CCC). 

The Tawakkalna app can be used to issue e-permits for a selected group of government and private sector employees who were exempted from the curfew, and individuals who have medical appointments as well as couriers.

Tawakkalna has features for the service of citizens and residents, for ensuring their safety and comfort that would contribute to facilitating the access of authorized persons to travel permits.

The official page about Tawakkalna on Twitter, says: “You must always keep in mind that pinpointing your exact location of residence is the only way for you to benefit from the app’s range of services and permits.”

The app will also provide the latest alerts and medical news issued by the Ministry of Health about the virus as well as about its spread, ways to prevent it and movement permits.

Tawakkalna can be used for self-disclosure for people who show signs of coronavirus infection and for requesting ambulance service and other important services for the community.

Through the app users can apply for a one-hour permit for a walk in the neighborhood on a daily basis, thereby encouraging walking during this period of lockdown.

Comments

Liyakat
 - 
Sunday, 30 Jan 2022

How can upload vacation certificate in tawakkalna app

shadil Poongaden
 - 
Wednesday, 12 Jan 2022

i had took two vaccination from KSA, i was under visit visa, now am in india, when i fly to Saudia again through sharja Air Port what is the proceedure.

i had thawakalna app but now it is not opening showing error

Kindly advise
thank you

Regards

Betcymol john
 - 
Monday, 22 Nov 2021

I taken 2 vaccine from Saudi Arabia.first vaccine on 9/9/2021 (pfizer) and second vaccine on 21/10/2021(Modena).but still my twalkalna showing incomplete vaccination.what I do ,please help me, so many times contact to moh but no use.

Abdul Alim
 - 
Sunday, 7 Nov 2021

I have taken the full dose vaccine, but it still shows incomplete status in Tawakkalna. Does anyone know the solution?

samiullah shaik
 - 
Thursday, 14 Oct 2021

is there any Help Line Number Customer care Number to ask Questions regarding Calirafacation

Yusuf K Abdulla
 - 
Saturday, 28 Aug 2021

signup issues error popup

Francis
 - 
Friday, 27 Aug 2021

its not allwoing to change nationality when signing up

wait for some days it will open automatically, same issue was happen to me and its opened today but unfortunately its showing some error in the date of vaccination

SHAFEEK
 - 
Thursday, 15 Jul 2021

I can not upload the vaccination certificate in Saudi MOH. Call me at 937.Doesn't pick up the phone when called from home? Is there any way to change the block?Is there any way to become immune tawakkalna if you get hit?

Joseph
 - 
Sunday, 16 May 2021

How do I upload vaccination certificate issued from Bahrain in Twakalnna App

Nisar
 - 
Tuesday, 27 Apr 2021

Injected vaccin but not updated in tavakkalna app

John Callison
 - 
Friday, 2 Apr 2021

If an expat has received a covid-19 vaccination in KSA and returns to their home country on final exit, how can they access their vaccination record in Tawakkalna app to show proof of vaccination in the future, if they no longer have an active Absher or SIM to receive a 4-digit access code to access theTawakkalna app? Can the 4-digit code be received via email?

Husna
 - 
Sunday, 7 Mar 2021

In Tawakklna purple code is not going even though the test is negative. I called helpline many times nothing has been done yet.

USMAN MALAYIL
 - 
Monday, 1 Mar 2021

My dependents names are not given in my Thawakkalna. Only their iqama numbers are shown. In palace of their names a few question marks are there. I am able to check their health status by clicking on the iqama numbers but not able to book appointments for COVID PCR test for them. When I try to book appointments "update dependents ifo" message is displayed in red color. So may I know how to update dependents info in my Thawakkalna?
Their details are already updated in Absher.

Kellie Davis
 - 
Saturday, 20 Feb 2021

Husband is having trouble receiving the pass code via SMS can to advise please

Matovu Jovia
 - 
Tuesday, 9 Feb 2021

What is the use of tawakkalna

Ali aabid
 - 
Monday, 8 Feb 2021

Why i didn't get otp in tawakkalna app

Abdullah
 - 
Thursday, 3 Dec 2020

Is it really needed for a visitor to register in Tawakkalna App..? If not registered, then any issues...?? Please advise

Maryam
 - 
Saturday, 31 Oct 2020

How can i remove myself from tawklna or how can i delete my account

muhammad Sheheryar
 - 
Sunday, 14 Jun 2020

sir,

 

 
i am facing problem for receiving OTP code during registration for my family. i am unable to get OTP code.

please assist. 

Abdulrazaq Yousef
 - 
Thursday, 4 Jun 2020

Entering date of birth is the big problem is the big problem of this app. 

 

Malik asif
 - 
Tuesday, 26 May 2020

Dob entering problem 

Thomas Philipose
 - 
Monday, 25 May 2020

Hi,

I am trying to register in the Tawakkalna app, but it keeps on throwing error. Any idea?

 

thanx

 

 

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News Network
May 17,2024

dubai.jpg

The United Arab Emirates has announced a 10-year Blue residency visa for individuals who have made exceptional efforts and contributions to protecting the environment.

Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, who chaired the Cabinet meeting at Qasr Al Watan in Abu Dhabi formally approved this. 

He said the move comes in line with implementing the directives of President Sheikh Mohamed bin Zayed Al Nahyan, who had announced 2024 as the Year of Sustainability.

The Blue visa will be granted to individuals championing sustainability and the use of modern technologies in promoting the circular economy, and other relevant fields.

Sheikh Mohammed said the sustainability of our economy has become linked to the sustainability of our environment, and our national directions in this area are clear and consistent.

He also approved the National Youth Agenda, among several initiatives, instructing the Minister of Youth to prioritise five key areas: empowering youth economically, developing their scientific skills, reinforcing their national identity, enhancing their community contributions, and activating their role in representing their country on the international stage.

CEO of Artificial Intelligence

The Cabinet has approved the introduction of the post of CEO of Artificial Intelligence (AI) in all major federal entities, in line with the UAE's strategy to strengthen its position in AI.

“Today, we approved the introduction of the CEO of Artificial Intelligence role in all major federal entities, as part of the UAE’s strategy to solidify its position in the field of artificial intelligence,” the Vice President said.

The initiative aims to facilitate the integration of AI tools within these institutions, further advancing the transition toward a new era driven by cutting-edge technologies across federal entities.

University rankings

The Cabinet also endorsed a new framework for categorising higher education institutions across the nation. The forthcoming national rankings will assess over 70 higher education establishments based on the quality of their education, the employability of their graduates, the strength of their scientific research, and their collaborations with international scientific institutions.

The unveiling of these university rankings marks a significant stride in elevating the calibre of our higher education system and fostering transparency. It empowers families to make informed decisions, selecting the most suitable and exemplary educational pathways for their children,” Sheikh Mohammed said.

“During the meeting, we were updated on recent advancements in our national space sector, with our national cadres now comprising 38 per cent of personnel engaged in global space projects. Additionally, expenditure on space research has seen a 14 per cent increase."

"Our commitment remains steadfast in guiding our youth towards promising and pioneering sectors while safeguarding our environment and adopting leading international technologies within our government. Concurrently, we are dedicated to enhancing our higher education systems, ensuring a brighter future for our youth,” Sheikh Mohammed added.

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News Network
May 19,2024

rafahinvasion.jpg

A senior UN official says around 800,000 people have been "forced to flee" Rafah in the southern Gaza Strip since the Israeli regime began carrying out ground incursions into the refugee-packed city from various axes.

Philippe Lazzarini, the head of UNRWA, the UN agency for Palestinian refugees, made the remarks in a post on X, former Twitter, on Saturday.

"Nearly half of the population of Rafah or 800,000 people are on the road having been forced to flee since the Israeli forces started the military operation in the area on May 6," he said.

The invasion of the city came amid a genocidal war against Gaza by the regime that has so far claimed the lives of more than 35,300 Palestinians.

Around 1.5 million Palestinians had taken refuge in Rafah prior to the incursions, having fled there from the ravages of the war that began following a retaliatory operation against the occupied territories by Gaza’s resistance groups.

The Gazans, who have now left the city, have fled to "the middle areas and [the southern Gaza city of] Khan Younis, including to destroyed buildings," Lazzarini said.

Al-Mawasi, a 14-square-kilometer town on the coast, as well as the central city of Deir el-Balah, were "crammed" with recently displaced people, he added.

"Every time, they are forced to leave behind the few belongings they have ....Every time, they have to start from scratch, all over again."

The Israeli military has, meanwhile, seized the Rafah crossing in southern Gaza, which borders Egypt and serves as the main point of entry for aid supplies, including fuel, into Palestinian territory.

The move came as part of an all-out siege that the regime has been enforcing against the entire Gaza simultaneously with the war.

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News Network
May 7,2024

tank.jpg

The Israeli military says it has taken full control of the Rafah crossing, which borders Egypt.

Israeli tanks took over the crossing after advancing during the night following heavy bombardment of residential areas.

The military said the crossing is now disconnected from the Salah a-Din road in eastern Rafah, which was seized before.

Tel Aviv said it would continue the operation in Rafah even after the Palestinian resistance movement Hamas said it had agreed to a proposal on ceasefire in Gaza put forward by Qatari and Egyptian mediators.

Earlier, Israeli military aircraft heavily bombed Rafah accompanied with ground advances shortly after Hamas said it had accepted the ceasefire proposal.

The official Palestinian news agency Wafa and Egyptian media said Israeli military vehicles advanced towards the Palestinian side of the Rafah crossing with Egypt, as well as the Karem Shalom crossing with the Israeli-occupied territories.

A Palestinian security official and an Egyptian authority have told the Associated Press news agency that Israeli tanks have entered Rafah, reaching as close as 200 meters from Rafah’s border crossing with neighboring Egypt.

The Israeli military has said it was conducting “targeted strikes” against Hamas in eastern Rafah.

Israeli prime minister Benjamin Netanyahu's office has also said "Israel is continuing the operation in Rafah to exert military pressure on Hamas" in order to advance the release of captives and what it called "the other objectives of the war."

In the meantime, it described the proposal on ceasefire as "far from Israel's essential demands," but added that it would send negotiators for talks "to exhaust the potential for arriving at an agreement."

The military strikes on Rafah came ahead of talks in Egypt on Tuesday aimed at sealing a truce proposal accepted by Hamas, which was put forward by Qatari and Egyptian mediators. 

According to a copy of the proposal, there will be three phases to ending Israel’s onslaught against Gaza.

The first phase calls for a complete withdrawal of Israeli troops from the Netzarim corridor and the return of displaced Palestinians to their homes. The second phase involves an announcement of a permanent cessation of military operations. In the last phase, there would be a complete end to the blockade of the Gaza Strip. 

In return, Israel would be required to release an unspecified number of Palestinian prisoners, withdraw its troops from certain regions of the Gaza Strip, and allow Palestinians to travel from the south of the coastal sliver to the north.

About 1.5 million Palestinians are sheltering in Rafah, once designated a “safe zone” by the Israeli military. Palestinians are now struggling to evacuate the city, after the Israeli military dropped leaflets ordering them to leave as a large-scale assault on the city is planned.

UN Secretary General Antonio Guterres has said that a ground invasion of Rafah would be “intolerable” and called on Israel and Hamas “to go an extra mile” to reach a truce deal.

“This is an opportunity that cannot be missed, and a ground invasion in Rafah would be intolerable because of its devastating humanitarian consequences, and because of its destabilizing impact in the region,” Guterres told reporters on Monday ahead of a meeting with Italian President Sergio Mattarella in New York.

Jordanian Foreign Minister Ayman Safadi has also warned that Israel is “jeopardizing the deal by bombing Rafah.”

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