Mangaluru Customs unveils online initiatives for passenger facilitation

[email protected] (CD Network | Photos by Chakravarthi)
February 17, 2017

Mangaluru, Feb 17: R B Tiwari, Chief Commissioner of Customs, Bengaluru Zone launched the Unaccompanied Baggage Module in Customs EDI yesterday at New Custom House, Panambur, and also launched Online Customs Guide for International Passengers at Mangaluru International Airport today.

airport

The Central Board of Excise and Customs has been taking several initiatives for smooth and quick clearance of cargo and baggage and passengers by reducing unwanted paper work. In this direction, in order to further expedite processing of unaccompanied baggage declarations, faster delivery of baggage, further improve transparency in clearance process and also to reduce interface with the department, the unaccompanied baggage module has been launched by the Mangaluru Customs.

The event was witnessed by Dr.M. Subramanyam, Commissioner of Customs, Mangaluru, Shri Suresh P. Shirwadkar, Deputy Chairman, New Mangalore Port Trust, Shri Krishnappa, Manager, CWC and representatives of Kanara Chamber of Commerce & Industry, Customs Brokers’ Association, Stevedores Association, Steamer Agents Association and other stake holders. During this year so far there has been an increase of over 25% in the baggage declarations filed as compared to the number of declarations filed during the corresponding period last year.

Further considering the passenger profile at Mangaluru airport wherein about 97.7% of passengers are facilitated through green channel, the need was felt to devise an online Customs guide for international passengers in the form of an interactive web page that could be accessed from any device viz. desktop, laptop, smart phone or tab and from anywhere. It was also necessitated considering the number of queries received from passengers about their eligibility of various items. This online guide has been devised to enable any passenger to know his entitlements of various items including gold jewellery, television, liquor, cigarettes, etc in an easy, simple and interactive way. The launching event was attended by the Airport Director, Shri J.T. Radhakrishna, Dr. M. Subramanyam, Commissioner of Customs, Mangaluru, officials of CISF, Immigration, Airlines and Airport Authority of India.

The Customs department in order to increase the levels of facilitation has been procuring several state-of-the-art equipment like baggage scanners. One such advanced scanner was also inaugurated by the Chief Commissioner today at Mangaluru International Airport.

During these occasions, the Chief Commissioner has highlighted the pro active measures taken by Indian Customs to further facilitate international passengers, educating them by providing the relevant information in a very easily accessible mode and strengthening of public grievance redressal mechanism. In this regard he highlighted the customer feedback survey conducted at Bengaluru airport which has revealed that more than 89% of passengers were satisfied with Customs processes. Detailing a mobile app launched for the benefit of international passengers, he added that the same has been translated into regional languages like Malayalam, Kannada and Tamil and that the feedback received evidenced that the passengers have been finding it very useful.

Dr. M. Subramanyam, Commissioner while informing the gathering about various measures taken to improve the levels of facilitation highlighted that all the agencies involved in the airport have been showing excellent cooperation and coordination in the direction of making Manglaluru a preferred destination for passengers.

Highlighting the necessity to have delicate balance between enforcement and facilitation, he added that the latest equipment being procured are enabling Customs officers in detection of contraband concealed in various modes. Simultaneously by developing online travel guide inhouse, the commissionerate is ensuring that the international passengers are aware of their eligibility of various items which in turn translates into hassle free clearance of passengers and baggage.

All the stake holders have been requested to give wide publicity to these measures taken for the benefit of international passengers.

airport 1

airport 11

airport 2

airport 3

airport 4

airport 5

airport 6

airport 7

Comments

Add new comment

  • Coastaldigest.com reserves the right to delete or block any comments.
  • Coastaldigset.com is not responsible for its readers’ comments.
  • Comments that are abusive, incendiary or irrelevant are strictly prohibited.
  • Please use a genuine email ID and provide your name to avoid reject.
News Network
December 20,2025

Mangaluru, Dec 20: The Mangaluru City Police have issued a detailed traffic advisory ahead of the inaugural ceremony of Karavali Utsava, which will be held at the Karavali Utsava Ground on Saturday.

The festival will be inaugurated at 6:00 pm by Dakshina Kannada District Minister Dinesh Gundu Rao. Cultural and public programmes will be held at the venue every evening and will continue until January 2.

According to City Police Commissioner Sudheer Kumar Reddy, parking of vehicles is strictly prohibited on both sides of the road from Lalbagh to Karavali Utsava Ground. Visitors are requested to park their vehicles only at designated parking areas.

To help the public, traffic signboards and parking guidance flex boards have been installed along the routes leading to the venue. The police have urged commuters and visitors to follow these instructions to ensure smooth traffic movement.

Designated Parking Locations

•    Urwa Market Ground – Cars
•    Gandhinagar Government School (near Press Club) – Two-wheelers and cars
•    Ladyhill Church parking area – Two-wheelers and cars
•    Canara School Ground, Mannagudda – Two-wheelers and cars
•    Thimmappa Hotel premises – Two-wheelers and cars
•    Scout and Guide Bhavana premises (behind Karavali Utsava Grounds) – Two-wheelers
•    Urwa Market Road – Two-wheelers
•    Hat Hill Road – Two-wheelers

The police have appealed to the public to cooperate by following traffic rules and parking guidelines to avoid inconvenience during the festival.

Comments

Add new comment

  • Coastaldigest.com reserves the right to delete or block any comments.
  • Coastaldigset.com is not responsible for its readers’ comments.
  • Comments that are abusive, incendiary or irrelevant are strictly prohibited.
  • Please use a genuine email ID and provide your name to avoid reject.
News Network
December 15,2025

Mangaluru, Dec 15: Educational institutions in Mangaluru that rely on the popular Mangala Stadium for their annual sports events are bracing for an inconvenience as the city's key sporting venue is set to close its gates for a significant upgrade. The stadium is expected to be unavailable for approximately two months starting from January 15, 2026.

The closure is necessitated by a proposed overhaul of the stadium's facilities, with a special focus on upgrading the synthetic track. Pradeep Dsouza, Assistant Director of the District of Youth Empowerment and Sports (DYES), Dakshina Kannada, confirmed the development.

"Experts have visited the stadium, conducted a thorough inspection, and have given the go-ahead for a complete makeover," Dsouza stated. "Funds have been allocated for the project, and we are currently awaiting the final green signal from state officials to commence the work. We anticipate that the work will likely begin in the second week of January. Consequently, we have stopped renting out the stadium to colleges and other organizations in preparation for the upgrade."

The timing presents a logistical challenge for colleges, as many schools have already concluded their sports meets.

"Colleges will now be organizing their events and will need to find alternative locations to host their sports meets," Dsouza added. He suggested a few potential venues, including the Dakshina Kannada police ground, University College grounds, Panambur grounds, Swaraj Maidan in Moodbidri, and the Mangalore University sports grounds in Konaje.

However, many institutions note that finding a comparable venue will be difficult. While the DK police ground and University College grounds are closer to the city center, they do not possess the extensive facilities and infrastructure offered by Mangala Stadium.

Dr. P Dayananda Pai - P Satisha Govt First Grade College, Carstreet, is one such institution dependent on the stadium. Principal Jayakar Bhandary expressed hope for a swift completion of the work. "We expect the work to be completed at the earliest. If not, we will be forced to look for other venues to host the sports day for our students," Bhandary said, highlighting the pressing need for the city's main sporting facility.

Comments

Add new comment

  • Coastaldigest.com reserves the right to delete or block any comments.
  • Coastaldigset.com is not responsible for its readers’ comments.
  • Comments that are abusive, incendiary or irrelevant are strictly prohibited.
  • Please use a genuine email ID and provide your name to avoid reject.
News Network
December 19,2025

Mangaluru: In a decisive move to tackle the city’s deteriorating sanitation infrastructure, the Mangaluru City Corporation (MCC) has announced a massive ₹1,200 crore action plan to overhaul its underground drainage (UGD) network.

The initiative, spearheaded by Deputy Commissioner and MCC Administrator Darshan HV, aims to bridge "missing links" in the current system that have left residents grappling with overflowing sewage and environmental hazards.

The Breaking Point

The announcement follows a high-intensity phone-in session on Thursday, where the DC was flooded with grievances from frustrated citizens. Residents, including Savithri from Yekkur, described a harrowing reality: raw sewage from apartments leaking into stormwater drains, creating a "permanent stink" and turning residential zones into mosquito breeding grounds.

"We are facing immense difficulties due to the stench and the health risks. Local officials have remained silent until now," one resident reported during the session.

The Strategy: A Six-Year Vision

DC Darshan HV confirmed that the proposed plan is not a temporary patch but a comprehensive six-year roadmap designed to accommodate Mangaluru’s projected population growth. Key highlights of the plan include:

•    Infrastructure Expansion: Laying additional pipelines to connect older neighborhoods to the main grid.

•    STP Crackdown: Stricter enforcement of Sewage Treatment Plant (STP) regulations. While new apartments are required to have functional STPs, many older buildings lack them entirely, and several newer units are reportedly non-functional.

•    Budgetary Push: The plan has already been discussed with the district in-charge minister and the Secretary of the Urban Development Department. It is slated for formal presentation in the upcoming state budget.

Comments

Add new comment

  • Coastaldigest.com reserves the right to delete or block any comments.
  • Coastaldigset.com is not responsible for its readers’ comments.
  • Comments that are abusive, incendiary or irrelevant are strictly prohibited.
  • Please use a genuine email ID and provide your name to avoid reject.