Sharif calls up Modi; promises prompt, decisive action

January 5, 2016

New Delhi, Jan 5: Pakistan Premier Nawaz Sharif today called up Prime Minister Narendra Modi and promised "prompt and decisive action" against the terrorists behind the Pathankot attack as the Indian leader pressed for immediate steps on "specific and actionable" information provided to them.

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Modi received a call this afternoon from the Prime Minister of Pakistan regarding the terrorist attack on the Pathankot airbase, the PMO said.

During the telephonic conversation, Modi "strongly emphasized the need for Pakistan to take firm and immediate action against the organizations and individuals responsible for and linked to the Pathankot terrorist attack," the PMO said in a statement.

The statement said "specific and actionable information in this regard has been provided to Pakistan".

Sharif "assured Prime Minister Modi that his government would take prompt and decisive action against the terrorists," the PMO said.

The information and leads, like the Pakistani numbers which the attackers had called and their intercepts, are understood to have been passed on by National Security Adviser Ajit Doval.

The attackers had reportedly made several calls to Pakistan, some of them brief and some long. Pakistan Foreign Ministry last night said it is working on the "leads" provided by India on the terror attack.

Extending Pakistan's deepest condolences to the Government and people of India on the "unfortunate terrorist incident" in Pathankot, a statement by the spokesperson of the Ministry of Foreign Affairs said, "We understand the pain of many families who have lost their dear ones in this tragedy, as Pakistan itself is a major victim of terrorism."

Noting that the terror attack has been categorically condemned by Pakistan, the spokesperson said, "In line with Pakistan's commitment to effectively counter and eradicate terrorism, the Government is in touch with the Indian government and is working on the leads provided by it."

The statement, however, did not give details of the "leads" provided by India.
It also said that India and Pakistan should remain "committed" to a sustained dialogue process.

"Living in the same region and with a common history, the two countries should remain committed to a sustained dialogue process," it said, adding, "The challenge of terrorism calls for strengthening our resolve to a cooperative approach."

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News Network
December 6,2025

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New Delhi: IndiGo, India’s largest airline, faced major operational turbulence this week after failing to prepare for new pilot-fatigue regulations issued by the Directorate General of Civil Aviation (DGCA). The stricter rules—designed to improve flight safety—took effect in phases through 2024, with the latest implementation on November 1. IndiGo has acknowledged that inadequate roster planning led to widespread cancellations and delays.

Below are the key DGCA rules that affected IndiGo’s operations:

1. Longer Mandatory Weekly Rest

Weekly rest for pilots has been increased from 36 hours to 48 hours.

The government says the extended break is essential to curb cumulative fatigue. This rule remains in force despite the current crisis.

2. Cap on Night Landings

Pilots can now perform only two night landings per week—a steep reduction from the earlier limit of six.

Night hours, defined as midnight to early morning, are considered the least alert period for pilots.

Given the disruptions, this rule has been temporarily relaxed for IndiGo until February 10.

3. Reduced Maximum Night Flight Duty

Flight duty that stretches into the night is now capped at 10 hours.

This measure has also been kept on hold for IndiGo until February 10 to stabilize operations.

4. Weekly Rest Cannot Be Replaced With Personal Leave

Airlines can no longer count a pilot’s personal leave as part of the mandatory 48-hour rest.

Pilots say this closes a loophole that previously reduced actual rest time.

Currently, all airlines are exempt from this rule to normalise travel.

5. Mandatory Fatigue Monitoring

Airlines must submit quarterly fatigue reports along with corrective actions to DGCA.

This system aims to create a transparent fatigue-tracking framework across the industry.

The DGCA has stressed that these rules were crafted to strengthen flight safety and align India with global fatigue-management standards. The temporary relaxations are expected to remain until February 2025, giving IndiGo time to stabilise its schedules and restore normal air travel.

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News Network
December 6,2025

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With IndiGo flight disruptions impacting thousands of passengers, the airline on Saturday said that it will offer full waiver on all cancellations/reschedule requests for travel bookings between December 5, 2025 and December 15, 2025.

Earlier in the day, the civil aviation ministry had directed the airline to complete the ticket refund process for the cancelled flights by Sunday evening, as well as ensure baggage separated from the travellers are delivered in the next two days.

In a post on X, titled 'No questions asked', IndiGo wrote, "In response to recent events, all refunds for your cancellations will be processed automatically to your original mode of payment."

"We are deeply sorry for the hardships caused," it further added.

Several passengers, however, complained of not getting full refund as promised by the airline.

Netizens have shared screenchots of getting charged for airline cancellation fee and convenience fee.

"Please tell me why u have did this airline cancellation charges when u say full amount will be refunded (sic)," a user wrote sharing a screenshot of the refund page.

"Well, but you have still debited the convenience charges," wrote another.

Passengers have also raised concerns about the "cancel" option being disabled on the IndiGo app. "First enable the 'Cancel' button on your App & offer full refund on tickets cancelled by customers between the said dates," wrote a user.

A day after the country's largest airline, IndiGo, cancelled more than 1,000 flights and caused disruptions for the fifth day on Saturday, the ministry said that any delay or non-compliance in refund processing will invite immediate regulatory action.

The refund process for all cancelled or disrupted flights must be completed by 8 pm on Sunday, the ministry said in a statement.

"Airlines have also been instructed not to levy any rescheduling charges for passengers whose travel plans were affected by cancellations," it said.

On Saturday, more than 400 flights were cancelled at various airports.

IndiGo has also been instructed to set up dedicated passenger support and refund facilitation cells.

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