Death toll reaches 85 in Mexico fuel pipeline fire

Agencies
January 21, 2019

Tlahuelilpan, Jan 21: People in the town where a gasoline explosion killed at least 85 people say the section of pipeline that gushed fuel has been a habitual gathering site for thieves, repeatedly damaged and patched like a trusty pair of jeans.

"It was the popular tap," said Enrique Cerron, 22, who lives near the field. "You could pass by at 11 or 12 in the morning and see people filling up here."

On Friday, amid countrywide fuel shortages at gas stations as the government attempts to stem widespread fuel theft, this particular section of pipeline had come back into service after being offline for nearly four weeks when somebody punctured the line again. Word quickly spread through the community of 20,000 people that gas was flowing. Come one, come all.

Hundreds showed up at the spigot, carrying plastic jugs and covering their faces with bandanas. A few threw rocks and swung sticks at soldiers who tried to shoo them away. Some fuel collectors brought their children along.

Tlahuelilpan is a largely agrarian community located 90 minutes by car from the capital and just 8 miles (13 kilometers) from the state-run Tula oil refinery.

It's surrounded by verdant alfalfa fields and power plant stacks, and is reasonably affluent by rural Mexican standards. Hidalgo state data shows about half the community lives in moderate poverty, in line with the national average.

At first the gasoline leak was manageable, locals say, emitting a tame fountain of fuel that allowed for filling small buckets at a time. But as the crowd swelled to more than 600, people became impatient.

That's when a man rammed a piece of rebar into a patch, according to Irma Velasco, who lives near the alfalfa field where the explosion took place, and gasoline shot 20 feet (6 meters) into the air, like water from a geyser.

A carnival atmosphere took over. Giddy adults soaked in gasoline filled jugs and passed them to runners. Families and friends formed human chains and guard posts to stockpile containers with fuel.

For nearly two hours, more than a dozen soldiers stood guard on the outskirts of the field, warning civilians not to go near. Officials say the soldiers were outnumbered and their instructions were to not intervene. Only a week earlier, people in a different town had beaten some soldiers who tried to stop them from gorging on state-owned fuel.

The lure of free fuel was irresistible for many: They came like moths to a flame, parking vehicles on a nearby road.

The smell of gas grew stronger and stronger as thousands of barrels spewed. Those closest to the gusher apparently became delirious, intoxicated by fumes.

Townspeople stumbled about. The night filled with an eerie mist, a mixture of cool mountain air and fine particles of gasoline.

Velasco said she rushed to aid a man she saw staggering along the road and away from the gusher. She removed his gas-drenched clothes to help alleviate the overwhelming stench of toxic fuel. Then she helped another young man, who described to her how the geyser had erupted.

Cerron was at the heart of the mayhem when he sensed mounting danger. He pulled a 70-year-old man out of a ditch where gasoline was pooling; the man had passed out from the vapors. Then Cerron, a student, decided it was time to go home.

"They looked like zombies trying to get all that gasoline out," says Cerron. He passed soldiers warning would-be scavengers to stay away. It's going to explode, they said. And it did. Once home, Cerron turned for one last glance at the gusher. Instead he saw flames.

The fireball that engulfed those scooping up gasoline underscores the dangers of the epidemic of fuel theft that Mexico's new president has vowed to fight.

By Sunday evening, the death toll blaze had risen to 85, with 58 others hospitalized, federal Health Minister Jorge Alcocer said. Dozens more were listed as missing.

Soldiers formed a perimeter around an area the size of a soccer field where townspeople were incinerated by the fireball, reduced to clumps of ash and bones.

Officials suggested Sunday that fields like this, where people were clearly complicit with the crime of fuel theft, could be seized by the government.

But Attorney General Alejandro Gertz ruled out bringing charges against townspeople who merely collected spilled fuel, and in particular those hospitalized for burns.

"Look, we are not going to victimize the communities," he said. "We are going to search for those responsible for the acts that have generated this tragedy."

The disaster came just three weeks after President Andres Manuel Lopez Obrador launched an offensive against fuel theft gangs that had drilled dangerous, illegal taps into pipelines an astounding 12,581 times in the first 10 months of 2018, an average of about 42 per day.

The crackdown has led to fuel scarcity at gas stations throughout the country due to shifts in distribution, both licit and illicit.

Comments

Add new comment

  • Coastaldigest.com reserves the right to delete or block any comments.
  • Coastaldigset.com is not responsible for its readers’ comments.
  • Comments that are abusive, incendiary or irrelevant are strictly prohibited.
  • Please use a genuine email ID and provide your name to avoid reject.
News Network
December 6,2025

indigoticket.jpg

With IndiGo flight disruptions impacting thousands of passengers, the airline on Saturday said that it will offer full waiver on all cancellations/reschedule requests for travel bookings between December 5, 2025 and December 15, 2025.

Earlier in the day, the civil aviation ministry had directed the airline to complete the ticket refund process for the cancelled flights by Sunday evening, as well as ensure baggage separated from the travellers are delivered in the next two days.

In a post on X, titled 'No questions asked', IndiGo wrote, "In response to recent events, all refunds for your cancellations will be processed automatically to your original mode of payment."

"We are deeply sorry for the hardships caused," it further added.

Several passengers, however, complained of not getting full refund as promised by the airline.

Netizens have shared screenchots of getting charged for airline cancellation fee and convenience fee.

"Please tell me why u have did this airline cancellation charges when u say full amount will be refunded (sic)," a user wrote sharing a screenshot of the refund page.

"Well, but you have still debited the convenience charges," wrote another.

Passengers have also raised concerns about the "cancel" option being disabled on the IndiGo app. "First enable the 'Cancel' button on your App & offer full refund on tickets cancelled by customers between the said dates," wrote a user.

A day after the country's largest airline, IndiGo, cancelled more than 1,000 flights and caused disruptions for the fifth day on Saturday, the ministry said that any delay or non-compliance in refund processing will invite immediate regulatory action.

The refund process for all cancelled or disrupted flights must be completed by 8 pm on Sunday, the ministry said in a statement.

"Airlines have also been instructed not to levy any rescheduling charges for passengers whose travel plans were affected by cancellations," it said.

On Saturday, more than 400 flights were cancelled at various airports.

IndiGo has also been instructed to set up dedicated passenger support and refund facilitation cells.

Comments

Add new comment

  • Coastaldigest.com reserves the right to delete or block any comments.
  • Coastaldigset.com is not responsible for its readers’ comments.
  • Comments that are abusive, incendiary or irrelevant are strictly prohibited.
  • Please use a genuine email ID and provide your name to avoid reject.
News Network
December 4,2025

indigocrisis.jpg

Angry outbursts, long queues, and desperate appeals filled airports across India today as IndiGo grappled with a severe operational breakdown. Hundreds of flights have been cancelled or delayed, leaving thousands of passengers stranded through the night and forcing many to spend long hours at helpdesks.

Social media was flooded with videos of fliers pleading for assistance, accusing the airline of misleading updates, and demanding accommodation after being stuck for 10 to 12 hours at airports such as Hyderabad and Bengaluru.

What Triggered the Meltdown?

IndiGo has attributed the widespread disruption to “a multitude of unforeseen operational challenges.” These include:

•    Minor technology glitches
•    Winter-season schedule adjustments
•    Bad weather
•    Congestion in the aviation network
•    New crew rostering rules (Flight Duty Time Limitations or FDTL)

Among these, the most disruptive has been the implementation of the updated FDTL norms introduced by the Directorate General of Civil Aviation (DGCA) in January 2024.

These rules were designed to reduce pilot fatigue and improve passenger safety. Key changes include:

•    Longer weekly rest periods for flight crew
•    A revised definition of “night,” extending it by an extra hour
•    Tighter caps on flight duty timing and night landings
•    Cutting night shifts for pilots and crew from six per roster cycle to just two

Once these norms became fully enforceable, airlines were required to overhaul rosters well in advance. For IndiGo, this triggered a sudden shortage of crew available for duty, leading to cascading delays and cancellations.

Why IndiGo Was Hit the Hardest

IndiGo is India’s largest airline by a wide margin, operating over 2,200 flights daily. That’s roughly double the number operated by Air India.

When an airline of this size experiences even a 10–20% disruption, it translates to 200–400 flights being delayed or grounded — producing massive spillover effects across the country.

IndiGo also relies heavily on high-frequency overnight operations, a model typical of low-cost carriers that aim to maximise aircraft utilisation and reduce downtime. The stricter FDTL norms clash with these overnight-heavy schedules, forcing the airline to pull back services.

Aviation bodies have also criticised IndiGo’s preparedness. The Airline Pilots' Association of India (ALPA) said airlines were given a two-year window to plan for the new rules but “started preparing rather late.” IndiGo, it said, failed to rebuild crew rosters 15 days in advance as required.

The Federation of Indian Pilots (FIP) went further, calling the crisis the result of IndiGo’s “prolonged and unorthodox lean manpower strategy,” and alleging that the airline adopted a hiring freeze even as it knew the new rules would require more careful staffing.

How Many Flights Are Affected?

In the past 48 hours, over 300 flights have been cancelled. At least 100 more are expected to be cancelled today.

City-wise impact:

•    Hyderabad: 33 expected cancellations; several fliers stranded overnight
•    Bengaluru: over 70 expected cancellations
•    Delhi, Mumbai, Chennai, Kolkata: widespread delays and missed connections

Passengers shared distressing accounts online.

One customer at Hyderabad airport said they waited from 6 PM to 9 AM with “no action taken” regarding their delayed Pune flight. Another said IndiGo repeatedly told them the crew was “arriving soon,” only for the delay to stretch over 12 hours.

IndiGo has apologised for the disruption and promised that operations will stabilise within 48 hours, adding that “calibrated adjustments” are being made to contain the chaos.

What Should Passengers Do Now?

For those flying in the next few days, especially with IndiGo, here are key precautions:

1. Keep Checking Flight Status
Monitor your flight closely before leaving for the airport, as delays may be announced last-minute.

2. Arrive Early
Expect long queues at counters and security due to crowding and rescheduling.

3. Carry Essentials
Pack snacks, water, basic medicines, chargers, and items for children or senior citizens. Extended waiting times should be anticipated.

4. Use Flexible Booking Options
If you booked tickets with a free-date-change or cancellation option, consider using them.
If you haven’t booked yet, prefer refundable or flexible fares, or even consider alternate airlines.

5. Follow IndiGo’s Updates
Keep an eye on IndiGo’s official social media channels and contact customer support for rebooking and refund queries.

What Needs to Change?

Pilot groups have raised concerns not just about staffing but also the planning practices behind it.
The Federation of Indian Pilots accused IndiGo of:

•    Imposing an unexplained hiring freeze despite knowing the FDTL changes were coming
•    Entering non-poaching agreements that limited talent movement
•    Keeping pilot pay frozen
•    Underestimating the need to restructure operations in advance

They have urged DGCA to approve seasonal schedules only after airlines prove they have adequate pilot strength under the new norms.

ALPA also warned that some airlines might be using the delays as an “immature pressure tactic” to push DGCA for relaxations in the new rules — which, if granted, could compromise the very safety standards the norms were meant to protect.

Both pilot bodies stressed that no exemption should dilute safety, and any deviations should be based solely on scientific risk assessment.

Is a Solution in Sight?

While IndiGo says normalcy will return within two days, aviation experts believe that fully stabilising operations could take longer, depending on how quickly the airline can:
•    Re-align rosters
•    Mobilise rested crew
•    Boost staffing
•    Adjust its winter schedule to match regulatory requirements
Passengers are advised to remain prepared for continued delays over the next few days as the airline works through its backlog. 

Comments

Add new comment

  • Coastaldigest.com reserves the right to delete or block any comments.
  • Coastaldigset.com is not responsible for its readers’ comments.
  • Comments that are abusive, incendiary or irrelevant are strictly prohibited.
  • Please use a genuine email ID and provide your name to avoid reject.
News Network
December 7,2025

Mangaluru, Dec 7: A 34-year-old fruit and vegetable trader in Mangaluru has reportedly lost ₹33.1 lakh after falling victim to an online investment scam run through a fake mobile app.

Police said the scam began in September, when the victim received a link on Facebook. Clicking it connected him to a WhatsApp number, where an unidentified person introduced a high-return investment scheme and instructed him to download an app.

To build trust, the fraudster asked him to invest ₹30,000 on September 24. The trader soon received ₹34,000 as “profit,” convincing him the scheme was genuine. Over the next two months, he transferred money in multiple instalments via Google Pay and IMPS to different scanner codes and bank accounts shared by the scammers. Between September 24 and December 3, he ended up sending a total of ₹33.1 lakh.

When he later requested a refund of his investment and promised returns, the scammers demanded additional payments, claiming he needed to pay a “service tax” first. Even after he paid a small amount, no money was returned, and the scammers continued pressuring him for more.

A case has been registered at the CEN Crime Police Station.

Comments

Add new comment

  • Coastaldigest.com reserves the right to delete or block any comments.
  • Coastaldigset.com is not responsible for its readers’ comments.
  • Comments that are abusive, incendiary or irrelevant are strictly prohibited.
  • Please use a genuine email ID and provide your name to avoid reject.