Mangaluru International Airport gets level-3 accreditation from ACI

News Network
February 16, 2024

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Mangaluru, Feb 16: The Mangaluru International Airport has received the coveted level-3 airport customer experience accreditation from the Airports Council International (ACI), a release from the MIA here said on Friday.

Issued by the ACI on February 2, the accreditation is valid for one year. The airport had received the level-2 accreditation in December 2022.

The accreditation aims to further strengthen the continued endeavour of this public asset to enhance customer experience. Airports that participate in this process undergo a comprehensive assessment and training that includes stakeholder-employee engagement and staff development.

It is the only accreditation programme in the airport industry worldwide that provides a 360 degree view of customer experience management.

The level-3 accreditation recognises MIA for advanced practices on the specific domain of service design and innovation, airport culture, governance, operation improvement, measurement, customer understanding and strategy.

The MIA is the first airport in India under the 5 million passenger category to reach this coveted milestone, the release said.

Luis Felipe de Oliveira, director general and CEO at ACI – ACI World in a LinkedIn post congratulated Mangaluru International Airport on achieving the accreditation, which will be conferred at the annual ACI customer experience global summit that will be held at Atlanta, USA from September 24 to 26 this year.

The airport has now set its sights on the level-4 of this accreditation, which necessitates airport-community collaboration, the release said. 

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News Network
July 16,2024

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A shooting near a mosque in Oman killed at least four people and wounded several others in a rare act of violence in the Gulf nation.

The attack early on Tuesday took place in Wadi al-Kabir, a district east of the capital city, Muscat, during a major religious event for Shia Muslims.

Video from the scene shows people fleeing near the Imam Ali Mosque, its minaret visible, as gunfire rings out followed by a voice saying, “Oh God!”

Omani police said they’re taking “all necessary security measures and procedures … to handle the situation”. They gave an initial casualty toll of four killed and “several” injured.

“The authorities are continuing to gather evidence and conduct investigations to uncover the circumstances surrounding the incident,” police said on social media platform X.

No motive or potential suspects were identified in the attack. A state of emergency was declared in the area.

‘Remain vigilant’

It appears some of the victims were Pakistani expats as Pakistan’s ambassador “visited three hospitals and met with the wounded”, an embassy statement said, adding, “all Pakistanis residing in Oman are requested to cooperate with the authorities”.

The US Embassy in Muscat issued a security alert following the shooting and cancelled all visa appointments on Tuesday.

“US citizens should remain vigilant, monitor local news, and heed directions of local authorities,” the embassy wrote on X.

Such an attack is rare in Oman, a frequent regional mediator with a low crime rate. It comes during the Muslim day of Ashura when Shia Muslims commemorate the seventh-century battlefield martyrdom of Imam Hussein, grandson of Prophet Muhammad.

Many Shia mark Ashura by performing a pilgrimage to Imam Hussein’s shrine in the Iraqi city of Karbala. Sunni Muslims commemorate the day through fasting. 

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News Network
July 18,2024

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With continuing landslides in coastal and malnad areas of Karnataka, a Maruti van got stuck under the soil, near Doddatappale village, on the Bengaluru-Mangaluru national highway, in Sakleshpur taluk, on Thursday morning.

The two passengers in the car managed to escape but with minor injuries.

A landslide occurred at the same place on Wednesday, affecting vehicular movement for a while. However, the soil was removed and the route cleared for traffic.

On Thursday morning, around 100-ft tall hillock collapsed. Hence, traffic has been suspended on the national highway. Vehicles are stopped at Kandali on the outskirts of Hassan and not allowed to ply after Sakleshpur as a precautionary measure.

Vehicles are also stranded from Maranahalli to Donigal. Highway authority personnel and taluk administration officials are on the spot and measures are being taken to clear the route.

A pregnant woman was injured when the wall of the house collapsed at Kudigarahalli in Sakleshpur taluk. She has been admitted to the district hospital in Hassan.

A KSRTC bus fell into the roadside ditch near Maniganahalli in Alur taluk, as the driver lost control of the vehicle due to rain. The passengers in the bus suffered minor injuries.

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News Network
July 16,2024

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More than 9,000 students have been killed and more than 15,000 others wounded in the ongoing Israeli war on the Gaza Strip and the West Bank, reports the Palestinian Ministry of Education and Higher Education.

The official Palestinian Wafa news agency, citing the Ministry of Education and Higher Education, reported on Tuesday that a total of 9,241 students had been killed and 15,182 injured since the start of the Israeli aggression on the Gaza Strip and the West Bank on October 7, 2023.

The Ministry reported that over 9,138 students were killed in the Gaza Strip, while 14,671 others were injured there.

With Gaza's education system decimated, some 620,000 school-age Palestinians are out of school and more than 88,000 students are unable to enroll in universities, according to the ministry.

In West Bank, 103 students were killed, 505 injured and around 357 students were detained during the nine months of war.

The report also indicated that a total of 497 teachers and administrators have been reported killed, with 3,426 others injured in the Gaza Strip and the West Bank.

In the Gaza Strip, a total of 353 educational institutions, including government schools, universities, university buildings, and 65 belonging to the United Nations Relief and Works Agency for Refugees (UNRWA), were targeted in bombings and acts of vandalism.

Out of these buildings, 139 suffered severe damage, 93 were completely destroyed, and 133 government schools in the Gaza Strip were repurposed as shelter centers, according to the report.

In the West Bank, 69 schools and five universities have been attacked and vandalized.

The bloodshed in Gaza’s schools-turned-shelters, which Israel alleges are used by Palestinian resistance movement Hamas as hiding spots, has been a recurring scene throughout the war.

Only in the past 10 days, five UN-run schools have been hit by Israel forces, UNRWA posted on social X platform.

UNRWA in its recent report said that its facilities in Gaza had been attacked by Israel 453 times since the war began last October, and that more than 500 people sheltering in its buildings had been killed. The UN has also said that 80 percent of schools in the territory have been destroyed or damaged.

UNICEF, the UN children’s agency, has recently described the number of wounded children as “staggering” in Gaza.

Israel’s war has killed at least 38,713 people, including nearly 16,000 children, in Gaza since early October last year. Tens of thousands have also been wounded.

Some 21,000 children are also missing while 17,000 have been orphaned. 

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