‘We were not even informed by the airline’: Passengers slam AIE as Dubai-Mangaluru flight delays by 10 hrs

News Network
May 22, 2023

Mangaluru: Passengers of Mangaluru-bound Air India Express flight IX 814, which was scheduled to take off from Dubai at 2.25 am on Sunday, May 21, had a harrowing experience as the flight was delayed by around 10 hours. 

The airline officials cited technical reasons for the inordinate delay. However, the passengers complained that they were not informed about the delay in departure by the airline, which caused them much inconvenience.

A tweet posted by @pritham_1974 read: “Flight from mangalore Dxb IX 814 delayed by 9.30 hours, No SMS nor a call from Airlines. Airport staff informed passengers after one hour waiting for check in, Poor coordination from the airline staff at the airport .. not expected from TATA group #AirIndia #ratantata #dgca.”

A tweet from handle @Nenmeli said, “@ DrSJaishankar @PMOIndia Around 185 Airindia express IX814 passengers to IXE are stuck and suffering in DXB terminal 2 since last night due to flight delay. Now at 6.10AM at DXB, we don’t know when the flight will depart. Please do the needful urgently.”

In another tweet, @Nenmeli said that after more than 10 hours of delay, passengers were allowed to check in around 9.30 am on Sunday. “Also, the airlines arranged food for all of us,” the tweet said.

An AIE official at Mangaluru International Airport said that the flight was delayed in Dubai due to technical reasons and landed at MIA around 6.45pm.

Sources said that the major rehabilitation/recarpeting work under way at Mangaluru Airport runway 06/24, is another cause for the delay since flights cannot land here anytime between 9.30am to 6pm, except Sunday and national holidays. The works which started on January 27 will continue till the end of this month.

On Saturday, May 20, Air India Express flight IX 813, from Mangaluru to Dubai, was also delayed by four hours. An AIE official informed that the flight, that was scheduled to depart from Mangaluru at 11.05 pm on Saturday, took off for Dubai around 3.15am on Sunday.

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Media Release
November 24,2025

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Sharjah, UAE: Ayisha Basheer Esra, a talented young writer hailing from Aramboor in Dakshina Kannada’s Sullia taluk, marked a significant milestone in her burgeoning literary career with the launch of her debut novel, The Betrayal of the Kingdom, at the Sharjah International Book Fair. The prestigious event, recognized as the world’s largest book fair, provided a fitting stage for the unveiling of Esra’s work.

The official release ceremony was conducted by Sheikh Abdullah bin Mohammed Al Qasimi, Director of the Religious Affairs Office of the Sharjah Government and a distinguished member of the royal family, underscoring the significance of Esra’s achievement. Mrs. Lini Shivaprasad, Principal of GEMS Millennium School, Sharjah, had the honor of receiving the first copy of the novel.

The event was graced by the presence of numerous distinguished guests, reflecting the widespread recognition of Esra’s literary talent and the anticipation surrounding her debut novel. Among the notable attendees were Syed Panakkad Munawwarali Shihab Tangal, Dr. Mariam Al Shenasi, the UAE’s renowned writer and Head of Dar Al Yasmin Publications, Dr. K. K. N. Kurup, Retired Vice Chancellor of Calicut University and Historian, Sharjah Businessman Shamsuddin Bin Mohideen, Nizar Talangara, President of the Sharjah Indian Association, V. T Salim, Director of Silver Home Real Estate, Munir Al Wafa, MD of Lipi Publication Akbar, and other esteemed individuals.

At the remarkably young age of eight, Esra has already established herself as a prolific writer, authoring and publishing collections of short stories in addition to her newly released full-length novel. Her dedication to writing and her exceptional talent have positioned her as one of the youngest authors to achieve such literary success. 

Esra is the daughter of Basheer and Haseena, residents of Aramboor, Sullia, and currently a student at Sharjah’s GEMS Millennium School. Her early accomplishments serve as an inspiration to aspiring young writers and a testament to the power of nurturing creativity from a young age.

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News Network
November 24,2025

Mangaluru, Nov 24: The original departure time of 11.10 pm was a distant memory for scores of Dammam-bound passengers at Mangaluru International Airport last Friday night, as their Air India Express flight was abruptly cancelled at the eleventh hour, sparking hours of frustration and chaos.

The flight, IX 885, initially scheduled to depart at 11.10 pm on November 22, was subject to two back-to-back reschedules—first pushed to 11.45 pm and then significantly postponed to 1.40 am—before the final, crushing announcement of cancellation was made. For the travellers, many of whom are likely expatriate workers with tight schedules, the last-minute change marked the beginning of a distressing ordeal.

"There was no drinking water, no food, and absolutely no proper guidance. We were left stranded like refugees," complained a stranded passenger.

According to multiple passenger accounts, the airline's ground staff failed to provide adequate support or essential amenities following the cancellation. Complaints poured in about the total absence of drinking water, food provisions, and any reliable guidance from the carrier's representatives. Travellers alleged they were left stranded for a considerable period, with no immediate arrangements or clear communication offered regarding accommodation or alternative travel to send them back home.

The incident has highlighted serious concerns over the carrier's contingency planning and customer service protocols during flight disruptions at one of India's key international gateways. The airline is yet to issue a comprehensive statement addressing the alleged lapse in passenger care.
 

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News Network
November 22,2025

The Karnataka government has announced a 50% rebate on pending traffic and transport fines. The discount is available from November 21 to December 12.

The rebate applies to all traffic e-challans and violation cases booked by the RTO between 1991–92 and 2019–20. Officials clarified that the offer is not applicable to pending tax dues and is restricted only to traffic-violation fines.

Across Karnataka, more than 4 lakh RTO cases remain pending, including those involving transport vehicles. While thousands of vehicle owners have already cleared their dues, the department expects to generate substantial revenue through this limited-period rebate.

How to Pay and Avail the Discount

There are three ways to check and pay your pending fines:

1. Through Mobile Apps
Available on both Play Store and App Store:
•    Karnataka State Police (KSP) app
•    KarnatakaOne app
•    ASTraM app

Steps:
•    Enter your vehicle number in any of the above apps
•    Verify the photo/details of your vehicle
•    Pay the fine with the 50% discount applied

2. Visit a Traffic Police Station

You can pay your pending fine at any nearby traffic police station.

3. Visit the Traffic Management Centre (TMC)

•    Location: First Floor, Infantry Road, near Indian Express, Bengaluru

Transport Commissioner Yogeesh A M said, “We don't issue e-challans, so there's no online payment system.”

The department estimates ₹52 crore in pending RTO fines up to March 2020. “With the 50% rebate, we expect to collect around ₹25 crore if all dues are cleared,” he added.

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