A humane gesture of CGI Jeddah towards Indian Umrah pilgrim after mishap

News Network
March 6, 2023

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Within five days of a senior woman's admission at hospital in the city of Madeenah after being fatally hit by an accident, the hospital personnel informed her Umrah agent in Jeddah and her compatriots that the medical insurance coverage of Saudi Riyals 100K has fully been utilized for her medical treatments. 

They also mentioned that the patient or her Umrah agent has to bear the further medical expenses from their own pockets since the insurance coverage was already used. As she is still required to be in ICU in the hospital for longer days, the continuing medical expenses in the hospital have to be borne by the patient's side to the tune of daily SAR. 15k to 20k, which is extremely huge amount to be afforded. 

The agent and other compatriots tried to airlift or shift her to other non-expensive or government hospital in Madeenah upon the request of her family in Bihar. However, the hospital refused to do so based on the extreme medical condition of the woman. 

Following their helplessness with the refusal of the hospital, her family in Bihar contacted Dr P A Hameed Padubidri, a pro-bono lawyer and social worker based in Riyadh, through one of their relatives in Riyadh and his neighbor, Mr. Altaf Mangaluru (Supercool) in Riyadh, to extend his help through the concerned agencies and CGI Jeddah.  

Accordingly, he contacted Consul General of India (CGI) in Jeddah, Shahid Alam, IFS, for his immediate intervention in this case. The CGI Jeddah took up the case on urgent basis and communicated with the concerned person in this regard. Since the patient is still in a critical condition in ICU, the CGI advised to continue her treatment in the same hospital and assured that all kinds of assistances and helps would be provided to the patient. 

Having satisfied with the assurance of helps by the CGI, the woman's family breathed a big sigh of relief and extended their wholehearted thanks to Shahid Alam for showing his personal intervention and his staffs in the CGI office. 

They also expressed their deep gratitude towards Hameed Padubidri for his immediate and timely humane gesture and action. Although the Umrah agent is helpful in this case, but Hameed Padubidri’s voluntary and rapid action as a community worker has been highly appreciated. 

Background 

Mrs Kherunnisa, aged about 78 yrs, w/o Huro Ansari, hailing from Sigarpur in Patna-Bihar, got an accident a week ago & was critically injured in Madeenah. 

She, her husband and other pilgrims came on Umrah visa packages to Makkah couple of weeks ago. They performed Umrah rituals successfully & after that, they left for Madeenah to visit the Prophet (Pbuh)'s Masjid & other Islamic historic places.

It's informed that when she was walking through one of the historical places (near Uhud mountain) in Madeenah, a speeding bus hit the woman causing serious injuries. It's told that her leg was crushed beneath the bus & was immediately admitted in Saudi German Hospital in Madeenah for the treatment. With the intervention & kind gesture of the CGI Jeddah, she has still been under proper treatment in the hospital. 

Her husband and other Umrah pilgrims were already sent to India as their visa was about to expire. The Umrah pilgrims, including the accident woman, were brought on Umrah visa by United Travels Agency in Jeddah. Mohammed Qurbani is the point of contact in United Agency, who is coordinating with the hospital. 

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News Network
November 24,2025

Mangaluru, Nov 24: The original departure time of 11.10 pm was a distant memory for scores of Dammam-bound passengers at Mangaluru International Airport last Friday night, as their Air India Express flight was abruptly cancelled at the eleventh hour, sparking hours of frustration and chaos.

The flight, IX 885, initially scheduled to depart at 11.10 pm on November 22, was subject to two back-to-back reschedules—first pushed to 11.45 pm and then significantly postponed to 1.40 am—before the final, crushing announcement of cancellation was made. For the travellers, many of whom are likely expatriate workers with tight schedules, the last-minute change marked the beginning of a distressing ordeal.

"There was no drinking water, no food, and absolutely no proper guidance. We were left stranded like refugees," complained a stranded passenger.

According to multiple passenger accounts, the airline's ground staff failed to provide adequate support or essential amenities following the cancellation. Complaints poured in about the total absence of drinking water, food provisions, and any reliable guidance from the carrier's representatives. Travellers alleged they were left stranded for a considerable period, with no immediate arrangements or clear communication offered regarding accommodation or alternative travel to send them back home.

The incident has highlighted serious concerns over the carrier's contingency planning and customer service protocols during flight disruptions at one of India's key international gateways. The airline is yet to issue a comprehensive statement addressing the alleged lapse in passenger care.
 

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News Network
December 2,2025

A major upgrade in safety and monitoring is planned for Haj 2026, with every Indian pilgrim set to receive a Haj Suvidha smart wristband linked to the official Haj Suvidha mobile app. The initiative aims to support pilgrims—especially senior citizens—who may struggle with smartphones during the 45-day journey.

What the Smart Wristband Will Do

Officials said the device will come with:
•    Location tracking
•    Pedometer
•    SOS emergency button
•    Qibla compass
•    Prayer timings
•    Basic health monitoring

SP Tiwari, secretary of the UP State Haj Committee, said the goal is to make the pilgrimage safer and more comfortable.

“Most Hajis are elderly and not comfortable with mobile apps,” he said. “The smartwatch will help locate pilgrims who forget their way or cannot communicate their location.”

The wristbands will be monitored by the Consulate General of India in Saudi Arabia, similar to mobile tracking via the Haj Suvidha App.

Free Distribution and Training

•    Smart wristbands will be given free of cost.
•    Training for pilgrims will be conducted between January and February 2026.
•    Sample units will reach state Haj committees soon.
•    Final devices will be distributed as pilgrims begin their journey.

New Rules for Accommodation

Two major decisions have also been finalised for Haj 2026:
1.    Separate rooms for men and women – including married couples. They may stay on the same floor but must occupy different rooms, following stricter Saudi guidelines.
2.    Cooking banned – gas cylinders will not be allowed; all meals will be provided through official catering services arranged by the Haj Committee of India.

These decisions were finalised during a meeting of the Haj Committee of India and state representatives in Mumbai.

Haj Suvidha App Launched Earlier

The government launched the Haj Suvidha App in 2024, offering:

•    Training modules
•    Accommodation and flight details
•    Baggage information
•    SOS and translation tools
•    Grievance redressal

Haj 2026 Quota and Key States

•    India’s total Haj quota for 2026: 1,75,025 pilgrims
•    70% (1,25,000) allotted to the Haj Committee of India
•    30% (around 50,000) reserved for Haj Group Organisers

Uttar Pradesh has the largest allocation (around 30,000 seats), though approximately 18,000 pilgrims are expected to go this year. States with high pilgrim numbers include Kerala, Maharashtra and Gujarat.

Dates of Haj 2026

The pilgrimage is scheduled to take place from 24 May to 29 May, 2026 (tentative).
Haj is one of the five pillars of Islam and is mandatory for Muslims who meet the required conditions.

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Media Release
November 24,2025

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Sharjah, UAE: Ayisha Basheer Esra, a talented young writer hailing from Aramboor in Dakshina Kannada’s Sullia taluk, marked a significant milestone in her burgeoning literary career with the launch of her debut novel, The Betrayal of the Kingdom, at the Sharjah International Book Fair. The prestigious event, recognized as the world’s largest book fair, provided a fitting stage for the unveiling of Esra’s work.

The official release ceremony was conducted by Sheikh Abdullah bin Mohammed Al Qasimi, Director of the Religious Affairs Office of the Sharjah Government and a distinguished member of the royal family, underscoring the significance of Esra’s achievement. Mrs. Lini Shivaprasad, Principal of GEMS Millennium School, Sharjah, had the honor of receiving the first copy of the novel.

The event was graced by the presence of numerous distinguished guests, reflecting the widespread recognition of Esra’s literary talent and the anticipation surrounding her debut novel. Among the notable attendees were Syed Panakkad Munawwarali Shihab Tangal, Dr. Mariam Al Shenasi, the UAE’s renowned writer and Head of Dar Al Yasmin Publications, Dr. K. K. N. Kurup, Retired Vice Chancellor of Calicut University and Historian, Sharjah Businessman Shamsuddin Bin Mohideen, Nizar Talangara, President of the Sharjah Indian Association, V. T Salim, Director of Silver Home Real Estate, Munir Al Wafa, MD of Lipi Publication Akbar, and other esteemed individuals.

At the remarkably young age of eight, Esra has already established herself as a prolific writer, authoring and publishing collections of short stories in addition to her newly released full-length novel. Her dedication to writing and her exceptional talent have positioned her as one of the youngest authors to achieve such literary success. 

Esra is the daughter of Basheer and Haseena, residents of Aramboor, Sullia, and currently a student at Sharjah’s GEMS Millennium School. Her early accomplishments serve as an inspiration to aspiring young writers and a testament to the power of nurturing creativity from a young age.

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