WhatsApp Pay may put Indian digital banking at risk: Experts

Agencies
November 8, 2019

After WhatsApp accounts of 121 Indians were compromised by the Israeli spyware Pegasus, experts have warned that the payment feature the Facebook-owned platform is planning to launch in India may put the digital banking system at risk.

"WhatsApp payment needs to be seen with microscopic eye, primarily because in payment you will be dealing with sensitive personal data and cyber security is going to be an essential building block component for WhatsApp to demonstrate its due diligence," Pavan Duggal, one of the nation's top cyber law experts, told IANS.

The Ministry of Electronics and Information Technology (Meity) has already expressed dissatisfaction over the manner WhatsApp communicated about the compromised accounts.

The piece of NSO Group software called Pegasus allegedly exploited WhatsApp's video calling system by installing the spyware via missed calls to snoop on 1,400 users globally. The devices were compromised with just a WhatsApp video call.

In May, WhatsApp, which has 400 million users in India, urged its 1.5 billion global users to upgrade the app after discovering the vulnerability.

"WhatsApp's recent operations have shown that it's difficult for the government to get information from it. WhatsApp is an intermediary under the Information Technology Act and is mandated to exercise due diligence under the law. But it has failed to do due diligence," Duggal said.

"You should not be in a hurry to grant new licences or permission to WhatsApp without being satisfied with its adherence to cyber-security norms, international best practices and Indian laws," he said.

The Facebook-owned company is learnt to have countered the government charge that it didn't inform it about a privacy breach on the messaging platform. WhatsApp didn't even comply with the data breach notification law in India, Duggal said.

"It (WhatsApp) didn't follow reasonable security practices as mandated in Section 43A of the IT Act, 2000. In fact, it abetted the crime of un-authorised access too. Granting WhatsApp pay licence should be given a second thought by the Reserve Bank of India," said Prashant Mali, cyber lawyer at Bombay High Court.

In light of the recent hack, the government, the RBI and the National Payments Corporation of India (NPCI) is reportedly evaluating the risk of allowing social media apps into the digital payment ecosystem.

"With the government, the RBI and the NPCI planning to evaluate the risks involved in making payments via social media apps and services, the security of the UPI payment infrastructure on WhatsApp Pay has been rendered under a cloud of vulnerability," said Salman Waris, Managing Partner at TechLegis Advocates & Solicitors, a law firm.

The RBI revealed in an affidavit in the Supreme Court earlier that WhatsApp had not complied with the data localisation norms. In an April 2018 circular, the RBI stated that the data of any payment banking system have to physically located in India.

"The history of WhatsApp has shown that it's not cooperative with the government in sharing of information. If financial information is compromised, it will not only have an impact on users, but it can also have an impact on the sovereignty and security of India," Duggal said.

The government must go slow till the time WhatsApp demonstrates compliance to Indian law and showed that the platform was secure, he said.

"Because almost every phone user in India is on WhatsApp, it's all the more important for the government and the RBI to ensure that WhatsApp not only complies with the parametres of cyber security and data localisation norms, but also the IT Act and the rules and regulations thereunder.

"If WhatsApp doesn't comply with the data localisation norms, rules and regulations of the IT Act, then there is no question of granting new permission," Duggal said.

In a statement, a WhatsApp spokesperson said that safety and security of users remains the platform's highest priority.

"In May, our security team caught and stopped a cyber attack designed to send malware to mobile devices. Unable to break end-to-end encryption, this kind of malware abuses vulnerabilities within the underlying operating systems that power our mobile phones," the WhatsApp spokesperson said.

"Technology companies are constantly working to stay ahead of these kind of challenges through updates and patches. The safety and security of our users remains our highest priority, which is why in May we blocked the attack and have taken action in the courts to hold NSO accountable," the statement added.

Facebook filed a lawsuit against Israel's NSO Group last month. According to Facebook, the NSO Group violated laws, including the US Computer Fraud and Abuse Act.

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News Network
January 16,2026

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Mumbai: In a shocking development, Shrikant Pangarkar, an accused in the murder of journalist-activist Gauri Lankesh and the Nalasopara arms and ammunition haul case, has won the Jalna Municipal Corporation (JMC) elections as an independent candidate.

Pangarkar emerged victorious from Ward 13 of the JMC, where he was pitted against the BJP. Notably, the Shiv Sena led by Deputy Chief Minister Eknath Shinde, which contested the Jalna civic polls independently, did not field a candidate in the ward.

Gauri Lankesh was shot dead outside her residence in Bengaluru on September 5, 2017. A prominent journalist and activist, she edited Lankesh Patrike, a Kannada weekly founded by her father P Lankesh, and later ran her own publication, Gauri Lankesh Patrike.

Pangarkar was granted bail by the Karnataka High Court on September 4, 2024, in the Lankesh murder case. Ahead of the October 2024 Assembly elections, he was inducted into the Shiv Sena and appointed chief of the party’s Jalna campaign. However, following intense criticism, then Chief Minister Eknath Shinde revoked the appointment.

A former municipal councillor in Jalna between 2001 and 2006 from the undivided Shiv Sena under late Balasaheb Thackeray, Pangarkar later became associated with right-wing organisations.

In August 2018, he was arrested by the Maharashtra Anti-Terrorism Squad (ATS) in connection with the seizure of crude bombs and weapons in Nalasopara and booked under the Explosives Act, Explosive Substances Act, and the Unlawful Activities (Prevention) Act (UAPA). He is currently out on bail in both cases.

Soon after the election results were declared, Pangarkar’s supporters celebrated his victory.

After filing his nomination, Pangarkar had said he was returning to politics after a gap and had received an encouraging response from voters. “I have worked for the people earlier and have returned again,” he said, asserting that the cases against him had no bearing on the elections. “The matter is before the court. I stand before the nyay devta. There may be misunderstandings by agencies, but the court will decide. I am 100 per cent innocent,” he maintained, adding that the Lankesh murder case was unrelated to the civic polls and pertained to Karnataka.

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News Network
January 23,2026

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Prime Minister Narendra Modi, during his visit to Thiruvananthapuram on Friday, January 23, indicated that the Bharatiya Janata Party (BJP) is aiming to expand its political footprint in Kerala ahead of the Assembly elections scheduled in the coming months.

Speaking at a BJP-organised public meeting, Modi drew parallels between the party’s early electoral gains in Gujarat and its recent victory in the Thiruvananthapuram Municipal Corporation. The civic body win, which ended decades of Left control, was cited by the Prime Minister as a possible starting point for the party’s broader ambitions in the state.

Recalling BJP’s political trajectory in Gujarat, Modi said the party was largely insignificant before 1987 and received little media attention. He pointed out that the BJP’s first major breakthrough came with its victory in the Ahmedabad Municipal Corporation that year.

“Just as our journey in Gujarat began with one city, Kerala’s journey has also started with a single city,” Modi said, suggesting that the party’s municipal-level success could translate into wider electoral acceptance.

The Prime Minister alleged that successive governments led by the Left Democratic Front (LDF) and the United Democratic Front (UDF) had failed to adequately develop Thiruvananthapuram. He accused both fronts of corruption and neglect, claiming that basic infrastructure and facilities were denied to the capital city for decades.

According to Modi, the BJP’s control of the civic body represents a shift driven by public dissatisfaction with the existing political alternatives. He asserted that the BJP administration in Thiruvananthapuram had begun working towards development, though no specific details or timelines were outlined.

Addressing the gathering at Putharikandam Maidan, Modi said the BJP intended to project Thiruvananthapuram as a “model city,” reiterating his party’s commitment to governance-led change.

The Prime Minister’s visit to Kerala also included the inauguration of several development projects and the flagging off of new train services, as the BJP intensifies its political outreach in the poll-bound state.

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News Network
January 23,2026

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The Voice of Hind Rajab, inspired by the tragic final moments of a young Palestinian girl killed by Israeli fire in Gaza, has been nominated for an Academy Award in the Best International Feature Film category.

Directed by Tunisian filmmaker Kaouther Ben Hania, the film recounts the true story of five-year-old Hind Rajab, who lost her life in January 2024 while fleeing Israeli bombardment with her family.

The film features the real audio of Hind’s desperate call to the Palestinian Red Crescent Society, where she pleaded for help moments before the vehicle she was in was struck by 355 bullets.

The haunting narrative begins with a brief call made from the besieged Tel al-Hawa neighborhood of Gaza, where gunfire and armored vehicles drowned out every sound.

After witnessing the brutal killing of her family, she made a trembling call, her voice reduced to a whisper as she spoke of the massacre and her unbearable loneliness as the sole survivor.

Premiering at the Venice International Film Festival in September 2025, The Voice of Hind Rajab garnered widespread acclaim, receiving a record-setting 23-minute standing ovation and the Silver Lion Grand Jury Prize, the festival’s second-highest honor.

In her acceptance speech, Ben Hania dedicated the film to humanitarian workers and first responders in Gaza, emphasizing that Hind's voice symbolizes countless civilians affected by war.

She aims to give voice to victims often reduced to mere statistics, highlighting the broader suffering of civilians in war zones.

The film’s Oscar nomination underscores its powerful storytelling and ethical approach to depicting real-life tragedy, making it a crucial piece of contemporary cinema.

It serves not only as a narration of individual tragedy but also as an artistic and documentary response to the silence and censorship that often overshadow West Asian struggles and wars.

Using an innovative method she calls docufiction, Ben Hania bridges unvarnished reality and narrative structure, creating a work that is both artistically valuable and socially impactful.

Born in 1977 in Sidi Bouzid—later the epicenter of the Arab revolution—her background profoundly influenced her worldview and artistic approach.

She is a graduate of the Higher School of Audiovisual Arts of Tunis, Pantheon-Sorbonne University, and La Fémis in Paris, where her studies equipped her with the technical and theoretical tools needed to address complex subjects. 

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